Tracked is a project management add-on for Basecamp which is designed to help businesses better manage their to-do lists through Kanban boards, labelling, estimates, and more. The online app works as a Chrome extension and functions directly within the Basecamp user interface to aid task management. With a Tracked monthly subscription, businesses are able to manage unlimited projects, labels, estimates, to-dos, and pipelines.
Tracked allows teams and individuals to utilize Kanban boards within Basecamp in order to manage their workflows and gain an at-a-glance overview of their to-dos. To-do items can be moved through the pipeline as they progress and prioritized within each pipeline, meaning team members always have an idea of what to work on first. Labels can also be added to items on to-do lists in order to organize workloads and group related tasks.
Users have the ability to turn the Kanban Board functionality on or off at any time from the Basecamp interface in order to provide flexibility. The functionality can be turned on only when it is needed, and users can switch back to the original Basecamp format of project management with the click of a button.
Overall we like trackedhq.
However we would love the following features
- Task dependencies (Blocked by, other task Blocking etc.)
- Temporarily hiding entire columns in the kanban view (When you have 15+ columns in a board it gets hard)
- Better everhour support.
Our team loves both the Kanban boards and the labels.
We only use the personal Kanban boards, and project and personal do not really align for us.
All our staff use the Kanban boards in one of 2 rough ways:
- Each column is a project
- Context switching becomes very quick
- Helps when running multiple projects at once and knowing what the next task in each project is.
- Each column is a timeframe
- Examples include (Q1 2019, Q2 2019, This month, This week)
The labels are used in a number of ways
- Tracking which clients certain todo's affect
- Tracking whether some task is blocked (This should really be a separate feature)
- Tracking milestones or release targets for issues (Again should be a seperate feature)
- Tracking issue severity
- Tracking issue priority
Not specifically a trackedhq issue. When clicking a todo in the Kanban board it comes up in a custom dialog. This BREAKS the everhour basecamp integration. We were using tracked to quickly jump between tasks and assign time to everhour. Im unsure exactly how the Everhour plugin works but i assume it requires the full task page (Like how Kanban used to be).
It's been really good overall. It's already allowing for great work flow and MUCH better tracking of things and where our workflow is being held up.
I love the integration into basecamp, specifically with Kanban boards. I run our RMA/Repair system through todos which are associated to SupportBee tickets. With Kanban boards I can quickly see where a problem in my workflow is happening and who I need to action for it to continue moving. Great Tool. We do meetings where everything is based around Kanban board.
Labels!!!! I love labels get for sorting.
Customization options for fields is a miss between the two.
Right now I'm using label but would prefer to be able to make these into fields.
At the moment I create to-dos with about 25 fields for our repair team so it would be great if I could create my own fields like labels and be able to sort. The labels never stay on my to-dos if I put them on while creating the todo. I have to create the to do and then add labels.
I would love to do RMA Number of Serial Number of Product / Type.
I've loved it and have already recommended it to other teams internally and other companies I know that use Basecamp.
I am a Basecamp superuser and generally have over 45 project cards going at one time. It was helpful to be able to customize where those projects are in their flow and move them along as we make progress.
It's been great actually, I haven't had any issues. The only thing I will say is that it shows up in my google chrome as an add-on and I often click it thinking it will give me notifications or link me somewhere, but really it only shows me which basecamps I have connected to Tracked and when I click on the basecamp it doesn't take me anywhere. It isn't an issue at all, it's just a weird thing that I don't find to be necessary or intuitive.
The ability to run a team more efficiently and have an overall view of what is happening and when and who is working on it.
I love the functionality. While it has it's occasional glitches, the overall use of it is amazing. Our company has benefited from it so much. Even though we are a smaller team we all work together, sometimes remote, and we juggle a lot of different things for an ever-growing client list. Tracked has helped us communicate better because we could hop in and see what projects were being worked on and who has been working on them. It has allowed us to break out bigger projects into smaller bit size pieces that make more sense to the team.
The glitches are pretty common. We also had some issues for a while trying to figure out labels to where we did not have to recreate the same ones every new task we made. But support was always there to help.
I'm sad that we decided Tracked wasn't the right solution for our team, because it is a great product.
This software is elegant and effective. Setup is quick, and rollout through your organization is as easy as installing a Chrome plugin. Additionally, the team is a pleasure to chat with through various support and feature requests.
My qualms with Tracked are based on it not meeting my (personal and organization) needs specifically. For starters, I don't like to use Google Chrome (at all) but Tracked only works with a Chrome extension. Secondly, our departments have different needs for a Kanban board, and Tracked wasn't flexible enough for our needs. For instance, you could choose to have the cards be either individual to-dos or entire to-do lists, but we needed both in different circumstances. Additionally, we needed a solution where someone could see one, some, or all to-dos assigned to them, but not the entire project. Though, this may have been related to our setup of Basecamp.
$60/month for unlimited users
Below are some frequently asked questions for Tracked.
Tracked offers the following pricing plans:
Starting from: US$3,00/month
Pricing model: Free, Subscription
Free Trial: Available
$60/month for unlimited users
Tracked offers the following features:
Tracked has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Tracked supports the following languages:
Tracked has the following pricing plans:
We do not have any information about what devices Tracked supports
Tracked integrates with the following applications:
Tracked offers the following support options: