The Nortridge Loan System

Enterprise-grade loan servicing software

About The Nortridge Loan System

The Nortridge Loan System is a loan servicing and origination platform that helps lenders and loan servicing organizations better track, manage and service loan portfolios. Key features include customer relationship management (CRM), origination, servicing, and collections, alongside modules for multi-book accounting, participations, escrow, and a client web portal. Users are able to originate, service, collect and report on a multitude of loan portfolio types.

Nortridge supports multiple lines of loan products such as installment, secured loans, marketplace unsecured, lines of credit, auto, and mortgage, as well as different loan types including term loans, commitment, non-revolving, and pool loans. Users can select between interest methods, accrue on any preferred day, and set interest rates and payment periods with automatic late fees.

Users are able to automatically schedule over a hundred predefined standard reports with 40+ filter criteria for sorting and selecting data, and save the parameters for another report. Dashboards provide users with pie charts, bar charts, and geographical charts to view important metrics, with all data synced in real time. Nortridge allows users to automate loan processes to improve business procedures by configuring workflow rules for employees.

Plug-in a credit scoring engine to pull credit data and get credit profiles from prospective borrowers from credit bureaus, and alternative data sources via API. Direct database access provides users with current borrower data with detailed loan statistics. Users can create loan origination workflows with features including auto-decisioning, automated loan document generation, online application, smart disbursement, and more. An integrated collections module allows users to see all pertinent information about delinquent loans or borrowers on a single, customizable screen.

Key benefits of The Nortridge Loan System

  • Organizations can tailor the platform to their specific business needs without a single line of code.

  • Use the Web API to plugin to anything, and scale from one user to hundreds with speed.

  • Create new loan products and expand into new markets, while improving efficiency and minimizing delinquency rates.

  • Improve loan collection rates using the integrated collections module and view all pertinent information about delinquent loans or borrowers on one screen.

  • Real-time dashboards allow users to visually track and leverage loan statistics with built-in charts.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Add new loans and enter loan payment rules
    A variety of dashboards allow users to track data in real time
    Automate loan processes by configuring workflow rules for employees
    Setup ACH processing to allow electronic payments
    View 5 more
    The Nortridge Loan System video
    The Nortridge Loan System screenshot: Add new loans and enter loan payment rules The Nortridge Loan System screenshot: A variety of dashboards allow users to track data in real time The Nortridge Loan System screenshot: Automate loan processes by configuring workflow rules for employees The Nortridge Loan System screenshot: Setup ACH processing to allow electronic payments

    Features

    Total features of The Nortridge Loan System: 53

    • ACH Payment Processing
    • API
    • Accounting
    • Activity Dashboard
    • Alerts/Notifications
    • Amortization Schedule
    • Asset Management
    • Audit Trail
    • Auto Loans
    • Automatic Funds Distribution
    • Borrower Management
    • Business Loans
    • Charting
    • Collateral Tracking
    • Collections Management
    • Commenting/Notes
    • Complex Debt Structures
    • Compliance Management
    • Compliance Tracking
    • Construction Loans
    • Contact Management
    • Customizable Fields
    • Dashboard
    • Data Verification
    • Document Management
    • Document Storage
    • Electronic Funds Transfer
    • Electronic Signature
    • Escrow Management
    • Exposure Management
    • Historical Reporting
    • Investor Management
    • Lead Management
    • Lending Management
    • Loan Processing
    • Mortgages
    • Multi-Branch
    • Multi-Channel Communication
    • Multi-Company
    • Multi-Currency
    • Payment Options
    • Pipeline Management
    • Real Time Analytics
    • Reporting & Statistics
    • Reporting/Analytics
    • Risk Management
    • Rules-Based Workflow
    • Scheduled / Automated Reports
    • Student Loans
    • Task Management
    • Transaction Monitoring
    • Trend Analysis
    • Visual Analytics

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    Reviews

    Overall rating

    4,3 /5
    (78)
    Value for Money
    4,3/5
    Features
    4,3/5
    Ease of Use
    4/5
    Customer Support
    4,3/5

    Already have The Nortridge Loan System?

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    Showing 5 reviews of 78
    Jeremy S.
    Overall rating
    • Industry: Financial Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Very powerful Loan management software

    Reviewed on 2020/03/10

    The ability for us to create our own custom platform to manage loans is great and the support has...

    The ability for us to create our own custom platform to manage loans is great and the support has been amazing.

    Pros

    NLS is very customizable down to the field level. You can add scripting to many areas allowing you to create a powerful user platform to serve your needs

    Cons

    Upgrades can be troublesome depending on the level of customization done. It requires much testing in a development environment.

    Carolyn S.
    Overall rating
    • Industry: Financial Services
    • Company size: 501-1 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Review

    Reviewed on 2020/03/10

    The overall experience has been amazing! The Nortridge team has been awesome to work with, and we...

    The overall experience has been amazing! The Nortridge team has been awesome to work with, and we truly feel they are concerned about our overall needs as a company to not only maintain but grow into areas we weren’t able to in our legacy system.

    Pros

    The ability to customize almost everything

    Cons

    The limited options on branch security and reporting.

    Dan B.
    Overall rating
    • Company size: 51-200 Employees
    • Used Other for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Poor Support & Lacking of Knowledge of Their Own Product

    Reviewed on 2019/02/21

    This company attempts to make themselves look big and like they can handle big business, but when...

    This company attempts to make themselves look big and like they can handle big business, but when it comes to true support they cannot keep up.

    Pros

    Better than having no account management software. I'm sure if you are just doing automobile or home loan financing, it probably works fine.

    Cons

    Their User Interface is ancient and is not awful to use, but it's certainly not easy.

    I would HIGHLY recommend never using NLS provided hosting. Their hosting product is on a shared environment where one clients setup can affect another clients setup.

    Our software developers have found multiple bugs in their product and when we report them they either try to argue that it's not a bug or they take 6+ months to fix the bug.

    - NortRidge's support of their NLS product is horrible.
    * I would HIGHLY recommend never using NLS provided hosting. Their hosting product is on a shared environment where one clients setup can affect another clients setup.
    * We use their report server product (which is just a replicated MSSQL database) on their hosted platform and one time they moved it to a new server without telling us and changed the database path without telling us. Our internal manager asked them multiple times if their update would require and username, password, or server changes and they kept telling him 'No'.
    * They will only do software updates during standard business hours, so they have to take your business offline while they do it and you have to pray they don't cause new problems after the software updates are done. We most certainly had issues with bugs or problems after an update and they don't have a rollback process.

    Joel K.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Nortridge for Loan Servicing

    Reviewed on 2020/03/10

    Outstanding. I was able to bring up one seat when my business was small, and grow that easily and...

    Outstanding. I was able to bring up one seat when my business was small, and grow that easily and cost-effectively. The system is highly stable, well supported, and easy to integrate with and easy for collectors to use.

    Pros

    Ease of reporting, ease of setup and change management, outstanding loan accounting capabilities, value

    Cons

    Most CFOs would love to have a GL module

    Jeremy F.
    Overall rating
    • Industry: Financial Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Nortridge for Loan Servicing

    Reviewed on 2020/03/11

    We are an indirect auto lender and NLS serves all of our needs at the present time, as well as far...

    We are an indirect auto lender and NLS serves all of our needs at the present time, as well as far more options than we are utilizing at the moment. We look forward to growing and future implementations with NLS.

    Pros

    NLS requires extensive pre-planning to migrate and onboard data. This is a time consuming and detailed process. Once running, the software is unimpeachable in it's accuracy for account management and payment processing/tracking. There is ultimate flexibility with the system, so much so that it's difficult at times to conceptualize all the available options, but levels of assistance at Nortridge from support through the consulting team do offer excellent guidance with navigation and implementation of features.

    Cons

    It can be difficult at times to identify the origins of problems which makes fixes hard to implement. The program itself is rarely at fault; with the flexibility offered by the platform we frequently find issues generated by user errors on our end.

    Showing 5 reviews of 78 Read all reviews

    The Nortridge Loan System FAQs

    Below are some frequently asked questions for The Nortridge Loan System.

    The Nortridge Loan System offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    We do not have any information about The Nortridge Loan System features

    The Nortridge Loan System has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    The Nortridge Loan System supports the following languages:

    English

    The Nortridge Loan System supports the following devices:

    The Nortridge Loan System integrates with the following applications:

    Microsoft Dynamics GP, Microsoft Excel, Oracle Eloqua, QuickBooks Online Advanced, Salesforce Sales Cloud

    The Nortridge Loan System offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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