HARMONY Medical

About HARMONY Medical
Harmony is a fully integrated HIPPA compliant practice management software for medical practices of all sizes and specialties, including physician and hospital networks. Organizations can tailor the system to meet their needs and simplify daily workflows with color-coded scheduling, comprehensive insurance and patient billing, a fully integrated EMR, and hundreds of customized reports with graphs.
Key benefits of HARMONY Medical
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- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Harmony Review for Outpatient Behavioral Health Services
Reviewed on 2024/09/19
We have enjoyed working with the Harmony team; they are dedicated to training and assisting....
We have enjoyed working with the Harmony team; they are dedicated to training and assisting. Providers need additional time and training to understand all the nuances within the system. Harmony has been an improvement over the former EMR, and we are satisfied with the system, and very appreciative of the team working with us.
Pros
The team at Harmony are kind, and helpful individuals who work closely together and can be reached easily when needed. Each individual has their own specialties. The same team who helps prepare & implement the new EMR are the same who come in to train, and the same you communicate with moving forward.
Cons
Providers have found the entry of clinical documentation to be extensive and confusing. Training new providers takes more time than expected. There are features that we wish to use but are not able to without additional purchase. The development team is continuously working to better the the software. I hope in the future the clinical (Azalea) and the PM sides of the EMR come together more so we the financial/ledger data can be shared on both sides.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product, even better team
Reviewed on 2023/12/21
We were fortunate to have [sensitive content hidden] as our on-site trainers. They were both...
We were fortunate to have [sensitive content hidden] as our on-site trainers. They were both phenomenal at their jobs and we continue to get support from them on a regular basis. Overall we have enjoyed the system and look forward to continuing to learn more about the system and its many functions.
Pros
The best part of Harmony is the customer service that comes along with it. From the sales team, to the install and the continued support, everyone has been amazing. They are extremely responsive to questions, regardless of how many times I ask. They have been able to customize all of the features we have requested and have been able to walk us through the process to change from a third-party billing company to in-housing our own billing. They tailored each training to fit the individual needs of the trainee and have demonstrated extreme patience in dealing with our staff who are not computer savvy.
Cons
Because we were changing from a third-party billing company to utilizing the Harmony system for billing, we did have to make changes which slowed payments. This is something anyone who is changing services should be prepared for.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Team is great product is ok
Reviewed on 2024/10/14
Love the team we are working with but do not love the system
Love the team we are working with but do not love the system
Pros
the support team is great trying to help with issues
Cons
Do not find it user friendly and the fact the 2 systems do not talk to each other
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for our clinic
Reviewed on 2024/10/01
Very good, we have a contact person named [sensitive content hidden] who makes it easy to solve any...
Very good, we have a contact person named [sensitive content hidden] who makes it easy to solve any issues.
Pros
I like that it can be accessed through a browser and that the e-scribing is efficient and easy to track.
Cons
I don't have many issues with how I use it. I am not a provider so I don't have templates or documentation.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
I mean it works?
Reviewed on 2024/10/07
Useful but at times frustrating and tedious
Useful but at times frustrating and tedious
Pros
Ability to structure notes and give appropriate info
Cons
Automatic log outs when doing work leading to loss of progress or incidents of it automatically erasing my notes
HARMONY Medical FAQs
Below are some frequently asked questions for HARMONY Medical.Q. What type of pricing plans does HARMONY Medical offer?
HARMONY Medical offers the following pricing plans:
- Starting from: US$1,500.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Cloud & Client hosted options base pricing $49 p/user & $149-$399 pprovider
Q. Who are the typical users of HARMONY Medical?
HARMONY Medical has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does HARMONY Medical support?
HARMONY Medical supports the following languages:
English
Q. Does HARMONY Medical support mobile devices?
HARMONY Medical supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does HARMONY Medical integrate with?
We do not have any information about what integrations HARMONY Medical has
Q. What level of support does HARMONY Medical offer?
HARMONY Medical offers the following support options:
Phone Support, 24/7 (Live rep)
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