---
description: Learn how SwiftCase can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: SwiftCase Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Workflow Management Software](/directory/566/business-workflow/software) > [SwiftCase](/software/110341/swiftcase)

# SwiftCase

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> Organise your tasks into streamlined processes that fit the way you work. Automate your processes to get more done in less time. Integrate your apps to keep your info in sync across your whole business. Watch your business grow, powered by SwiftCase software.
> 
> Verdict: Rated **4.6/5** by 25 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of SwiftCase

All your info organised in one place with easy access for team members that need to see it.&#10;&#10;Stop wasting time re-entering data into multiple systems, with information from all your work apps integrated with your new organised task workflows.&#10;&#10;Information is connected across your business with step-by-step workflows to maintain the consistency of your service - all work completed, with nothing missed.&#10;&#10;Automatic warnings about key deadlines from a simple colour-coded traffic-light system, with automated events based on what you need to get done - hit all your deadlines.&#10;&#10;Managing your business with SwiftCase just works.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 25 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: LivePoint
- **Founded**: 2013

## Commercial Context

- **Starting Price**: £39,00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Request a demo and price quote via the contact section of the website.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Approval Process Control
- Billing & Invoicing
- Business Process Automation
- CRM
- Calendar Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Compliance Tracking
- Configurable Workflow
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports

## Integrations (8 total)

- Dropbox Business
- Formstack Forms
- Gmail
- HubSpot CRM
- Microsoft Excel
- Microsoft Outlook
- Sage CRM
- Xero

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Workflow Management Software](https://www.getapp.za.com/directory/566/business-workflow/software)

## Related Categories

- [Workflow Management Software](https://www.getapp.za.com/directory/566/business-workflow/software)
- [Professional Services Automation Software](https://www.getapp.za.com/directory/331/professional-services-automation/software)
- [Consulting Software](https://www.getapp.za.com/directory/356/consulting/software)
- [Professional Services Software](https://www.getapp.za.com/directory/357/professional-services/software)
- [Data Integration Tools ](https://www.getapp.za.com/directory/654/integration/software)

## Alternatives

1. [AUTOMY](https://www.getapp.za.com/software/2052776/automy) — 4.8/5 (36 reviews)
2. [eLegere](https://www.getapp.za.com/software/2045023/elegere) — 4.5/5 (38 reviews)
3. [monday.com](https://www.getapp.za.com/software/91734/monday-com) — 4.6/5 (5726 reviews)
4. [Asana](https://www.getapp.za.com/software/90584/asana) — 4.5/5 (13547 reviews)
5. [BigTime](https://www.getapp.za.com/software/102181/bigtime) — 4.6/5 (658 reviews)

## Reviews

### "A Swift Case" — 5.0/5

> **Benn** | *21 January 2019* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: I love how clearly laid out swift case is making it almost elementary to operate from case to case. The task page helps to keep all work organised with urgent priority cases allowing us to be able to prioritise work dependant on our workload.
> 
> **Cons**: In my experience using swift case I can not think of any issues that have occurred which has affected any case.
> 
> Excellent case management system that helps keep all cases clear, organised and makes the day to day task a lot easier to manage, works exactly how the name is presented.

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### "Fantastic is all I can say here\!" — 5.0/5

> **Anthony** | *31 January 2021* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Swiftcase is a fantastic tool for your business. The system itself does everything it says it does. If you need to make a change or have things working differently than designed, no issue to big or small. Now after working within the IT industry for quite some time, I could waste my time and write about the software. I am using this section to write about the team on a personal level. The premium per user for this system is worth every penny just for the support you receive. I wish that every system provider I deal with daily were even a fraction of Swiftcase. The guys have helped me evolve the platform, helped us with queries that do not necessarily fall under their remit too. &#10;The system is a self-management, once you know how to use the system then you can run, getting your business as automated as possible. This review is purely my personal option, but I will tell any Company who look at this Platform to go for it. The team behind this system never fail to surprise me. I owe them a lot for the support I have received. Thank you Livepoint\!
> 
> **Cons**: Nothing at all this System is robust and can be as Bespoke as you need.
> 
> Amazing\!

-----

### "Capterra work flow" — 3.0/5

> **Sam** | *22 June 2015*
> 
> As a workflow management solution, I found SwiftCase relatively easy to use. Obviously there is a learning curve getting used to a new solution, although by using SwiftCase I was able to reduce administration time and make workflow processes more efficient&#13;&#10;Sam Jbarah, Senior Quality Engineer at Qatar Petroleum.

-----

### "Unbelievable Assistance & Support" — 5.0/5

> **Tom** | *22 January 2021* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: All of the features are great. The system has now been built around our internal processes, taking a considerable amount of workload from team members. Emails are now sent automatically once a status is changed and new case owners assigned once a client reaches the next stage in the process.&#10;&#10;Apart from the actual features of the software, the support from the developers and \[SENSITIVE CONTENT HIDDEN\] in particular, has been second to none. Any query or development issue, \[SENSITIVE CONTENT HIDDEN\] has been there to respond to emails and arrange calls/zoom calls to go through any complicated issues.
> 
> **Cons**: One feature that would benefit our particular business would be the link between the system and outlook calendar. This is something that is currently being developed so will be a massive benefit when in place.
> 
> The software itself is amazing for time management and passing files to members of the team to action a task. Once one task has been completed it moves to the next stage and another member of the team takes over. We've gone from one physical file passed between team members to a virtual file accessible to all team members at any stage in the process. For mortgages, the system works perfectly. Again, I can't highlight enough the benefit of the direct contact you have with the developers to make changes.

-----

### "Swiftcase Review" — 5.0/5

> **Niki** | *21 January 2019* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: I think Swiftcase is user friendly and has many exciting features.
> 
> **Cons**: There are aspects that I do not feel are relevant to my job role that I would like to remove from my page view.
> 
> We upgraded to Swiftcase from our own previous case management system. The system is simple to use (after a little bit of getting used to) and I can't think of a better system for us to use. Users are assigned skills and accountability depending on their job role which is more advanced than our previous system.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/110341/swiftcase)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/110341/swiftcase> |
| de-AT | <https://www.getapp.at/software/110341/swiftcase> |
| en | <https://www.getapp.com/operations-management-software/a/swiftcase/> |
| en-AE | <https://www.getapp.ae/software/110341/swiftcase> |
| en-AU | <https://www.getapp.com.au/software/110341/swiftcase> |
| en-CA | <https://www.getapp.ca/software/110341/swiftcase> |
| en-GB | <https://www.getapp.co.uk/software/110341/swiftcase> |
| en-IE | <https://www.getapp.ie/software/110341/swiftcase> |
| en-NZ | <https://www.getapp.co.nz/software/110341/swiftcase> |
| en-SG | <https://www.getapp.sg/software/110341/swiftcase> |
| en-ZA | <https://www.getapp.za.com/software/110341/swiftcase> |
| es | <https://www.getapp.es/software/110341/swiftcase> |
| es-CL | <https://www.getapp.cl/software/110341/swiftcase> |
| es-CO | <https://www.getapp.com.co/software/110341/swiftcase> |
| es-MX | <https://www.getapp.com.mx/software/110341/swiftcase> |
| fr | <https://www.getapp.fr/software/110341/swiftcase> |
| fr-BE | <https://fr.getapp.be/software/110341/swiftcase> |
| fr-CA | <https://fr.getapp.ca/software/110341/swiftcase> |

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