Jackrabbit Music

Jackrabbit Music

Online music school management software

4.5/5 (20 reviews)

Jackrabbit Music Overview

Jackrabbit Music is a cloud-based music school management tool with scheduling, accounts receivable, POS, student portal, enrollment, reporting, and more. The all-in-one solution aims to help music school management, staff, parents, and students to communicate effectively and carry out day-to-day tasks such as booking a class, invoicing, or keeping up-to-date with school events.

In order to assist music schools with managing their classes and clients, Jackrabbit Music provides tools for online registration, class management, time tracking, payment processing, billing, and reporting. From the executive dashboard managers and employees with permissions can view upcoming tasks, announcements, alerts, overdue payments, and reports on metrics such as revenue, registrations, past due payments, and more.

The online registration feature can be customized and embedded into any business website to give customers a display of available classes and upcoming events, and provide an online registration form for new students to sign up. Payments can be made online with Jackrabbit Music's payment processing tools which facilitate discount application, fee calculations, email or printable paper invoices, and electronic credit card or ACH payments. Jackrabbit Music also integrates with QuickBooks Online for synchronous data recording.

Once enrolled, students have access to a self-service portal where they can view a class calendar, schedules, absences, skills notes, current policies, and more, and parents can also pay any outstanding bills online. For enhanced communication, Jackrabbit Music provides SMS and email integration so that teachers and management can alert students of closures or important announcements, and send marketing campaigns to students in bulk.

Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United States

Supported Languages

English

Jackrabbit Music Reviews

Overall rating
4.5/5
90% positive reviews
13
Excellent
5
Very good
2
Average
0
Poor
0
Terrible
Theresa C.

Saves time and money!

Used Daily for 2+ years
Reviewed on 2018/11/06
Review Source: Capterra

My business has gotten easier and easier to manage as a result of using Jackrabbit Class. It is the lifeline of my business, and I couldn't do without my Jackrabbit!!

Pros

I've been a loyal Jackrabbit user for over 10 years now. We chose the program because of its powerful capabilities and proven track record. With an enrollment of nearly 700 families, I love having so much data about every student in our music school at just a click away. The reports, Staff Portal, online registration, and ease of billing/collection have saved me countless hours and therefore, so much money! Best of all, Jackrabbit Support is unparalleled - accessible, responsive, and always super helpful. I have also benefited tremendously from the regular software reviews that Jackrabbit offers. Jackrabbit really listens to their customers too, always making enhancements that make the software easier and better to use!

Cons

There is a bit of a learning curve, and Jackrabbit doesn't have some of the slick add-on's that other software offers, but it's other features and benefits outweigh this, in my mind.

Response from Jackrabbit Technologies

Thanks for your help in spreading the good word about Jackrabbit! We love it when our clients get great value from using our software and we hope that you continue to thrive and benefit from your Jackrabbit experience.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nancy J.

I would not want to run my music school without Jackrabbit! It saves me time and money!

Used Daily for 2+ years
Reviewed on 2017/12/06
Review Source: Capterra

Pros

What I like most is the amount of time I save using Jackrabbit. I can post monthly tuition fees for 900 students, and collect the money on the first of the month(credit cards and bank drafts) in less than 30 minutes! I love that Jackrabbit can export financial data to Quickbooks, which saves me from re-entering data. I love the lesson scheduling, which can keep track of future drops and future enrolls. Because we have so many families with the same last name, I love that it keeps student_family_transactions all in one place to avoid errors. I love the extensive reporting capabilty. I could go on, but you get the idea. If you tried to take it away from me, you would have a fight on your hands.

Cons

It is a little bit pricey. On makeup lessons, it would be helpful to be able to record a "partial makeup", for example if the student is owed a 30 minute lesson, and the instructor is able to give a 15 minute makeup, it would be nice to be able to keep track of that.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Elke C.

Customer Service has been nothing short of fantastic.

Used Daily for 2+ years
Reviewed on 2017/11/28
Review Source: Capterra

Pros

I like the customer service and the continuous improvement of your software based on customer suggestions.

Cons

That there is no way to filter out toxic families when creating email reports for active or inactive families OR when archiving families to a lead file. There is no way to put toxic families into another category so they can't re-enroll again. This is easily one of your largest discrepancies and has caused turmoil for us as well as another businesses we know who has used this software. We have considered switching to Apple's new software because the other business we know crumbled due to this defect in your software. Other than that your software is fantastic!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Erin C.

Jackrabbit has taken away many of the issues we used to have with registration and payments!

Used Daily for 2+ years
Reviewed on 2017/11/17
Review Source: Capterra

It makes collecting money easy -- very rarely do we deal with late fees or disenrollment due to nonpayment anymore. The online registration helps people who really want to enroll, to get it done quickly and easily at their convenience.

Pros

Makes billing and autopay easy. Enables our customers to fully understand our billing method and policies. Helps us keep track of inventory, and easily bill sales to customers. Online registration is fantastic.

Cons

The way absences can't be marked as made up on a certain date. The current makeup feature does not work for us because we're all private lessons, not classes where kids can just go to a different class to make up an absence.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sabine K.

I am using the software now for 8 years

Used Daily for 2+ years
Reviewed on 2018/01/24
Review Source: Capterra

Pros

this software simple and easy to use once you get use to it. It gives you a quick overview of weekly schedule per teacher and all students enrolled. You have the whole family profile and can do all the accounting like invoices and collecting fees. You can also can communicate with families and leads with a click of the button.

Cons

it can be overwhelming especially at the beginning, but they have a great support staff. I really can't say any other negative things. If there is something that need improvement they start working on it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jackrabbit Music Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

No contracts, pricing based on total student count.

1-100 students: $45/month
101-250 students: $85/month
251-500 students: $125/month
501-1000 students: $155/month
1001-3000 students: $195/month

Jackrabbit Music Features

  • Activity Dashboard
  • Activity Tracking
  • Attendance Management
  • Automatic Notifications
  • Calendar Management
  • Customizable Reporting
  • Data Import/Export
  • Progress Tracking
  • Records Management
  • Registration Management
  • Self Service Portal
  • Time & Attendance Tracking

  • API
  • Assessment Management
  • Communication Management
  • Course Authoring
  • Course Catalog
  • Customizable Branding
  • Learning Management
  • Reporting & Statistics

Additional information for Jackrabbit Music

Key features of Jackrabbit Music

  • ACH payment processing
  • Activity dashboard
  • Barcode scanning
  • Billing & invoicing
  • Billing rate management
  • Calendar management
  • Class management
  • Class scheduling
  • Client portal
  • Clock in / out
  • Custom forms
  • Customizable reporting
  • Discount management
  • Electronic payments
  • Email integration
  • Email invitations & reminders
  • Employee portal
  • Employee time clock
  • Event calendar
  • Event management
  • Event scheduling
  • Inventory tracking
  • Invoice management
  • Multi-location
  • Online registration
  • PCI DSS compliance
  • POS
  • Payroll integration
  • Performance reports
  • Permission management
  • Progress tracking
  • Prospecting tools
  • Registration management
  • Repertoire management
  • Role-based permissions
  • Room booking
  • SMS integration
  • Sales reporting
  • Scheduling
  • Self service portal
  • Skills tracking
  • Student portal
  • Time & attendance tracking
  • Time clock integration
  • Visitor registration
  • Website integration

Benefits

  • Manage employees as well as students with staff scheduling, hours tracking, and payroll integration. Employees can clock in and out of shifts and input overtime for more accurate payrolls.

  • Use Jackrabbit’s point of sale (POS) feature and integrate with any credit card reader to sell merchandise. The barcode scanning feature can be used to enhance the selling process and track inventory levels.

  • Track attendance of students within Jackrabbit Music and record if students are eligible for make-up classes. Students can also scan in and out of classes using barcodes so that attendance is input automatically.

  • Monitor and track student’s skills and progress with notes and summaries. Teachers can input updates into the system during classes, and students and families can access progress reports from the customer portal.

  • Create a customized and branded online registration form for potential students to sign up online. Payments and registration packets can be automatically handled and reports can be generated to give an overview of online registrations.

  • Jackrabbit Music FAQs

    Below are some frequently asked questions for Jackrabbit Music.

    Q. What type of pricing plans does Jackrabbit Music offer?

    Jackrabbit Music offers the following pricing plans:

    Starting from: US$45,00/month

    Pricing model: Subscription

    Free Trial: Available

    No contracts, pricing based on total student count.

    1-100 students: $45/month
    101-250 students: $85/month
    251-500 students: $125/month
    501-1000 students: $155/month
    1001-3000 students: $195/month

    Q. What are the main features of Jackrabbit Music?

    Jackrabbit Music offers the following features:

    • ACH payment processing
    • Activity dashboard
    • Barcode scanning
    • Billing & invoicing
    • Billing rate management
    • Calendar management
    • Class management
    • Class scheduling
    • Client portal
    • Clock in / out
    • Custom forms
    • Customizable reporting
    • Discount management
    • Electronic payments
    • Email integration
    • Email invitations & reminders
    • Employee portal
    • Employee time clock
    • Event calendar
    • Event management
    • Event scheduling
    • Inventory tracking
    • Invoice management
    • Multi-location
    • Online registration
    • PCI DSS compliance
    • POS
    • Payroll integration
    • Performance reports
    • Permission management
    • Progress tracking
    • Prospecting tools
    • Registration management
    • Repertoire management
    • Role-based permissions
    • Room booking
    • SMS integration
    • Sales reporting
    • Scheduling
    • Self service portal
    • Skills tracking
    • Student portal
    • Time & attendance tracking
    • Time clock integration
    • Visitor registration
    • Website integration

    Q. Who are the typical users of Jackrabbit Music?

    Jackrabbit Music has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Jackrabbit Music support?

    Jackrabbit Music supports the following languages:

    English

    Q. What type of pricing plans does Jackrabbit Music offer?

    Jackrabbit Music has the following pricing plans:

    Subscription

    Q. Does Jackrabbit Music support mobile devices?

    We do not have any information about what devices Jackrabbit Music supports

    Q. What other apps does Jackrabbit Music integrate with?

    Jackrabbit Music integrates with the following applications:

    QuickBooks, QuickBooks Online

    Q. What level of support does Jackrabbit Music offer?

    Jackrabbit Music offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials