About Jackrabbit Music

Jackrabbit Music is a cloud-based music school management tool with scheduling, accounts receivable, POS, student portal, enrollment, reporting, and more. The all-in-one solution aims to help music school management, staff, parents, and students to communicate effectively and carry out day-to-day tasks such as booking a class, invoicing, or keeping up-to-date with school events.

In order to assist music schools with managing their classes and clients, Jackrabbit Music provides tools for online registration, class management, time tracking, payment processing, billing, and reporting. From the executive dashboard managers and employees with permissions can view upcoming tasks, announcements, alerts, overdue payments, and reports on metrics such as revenue, registrations, past due payments, and more.

The online registration feature can be customized and embedded into any business website to give customers a display of available classes and upcoming events, and provide an online registration form for new students to sign up. Payments can be made online with Jackrabbit Music's payment processing tools which facilitate discount application, fee calculations, email or printable paper invoices, and electronic credit card or ACH payments. Jackrabbit Music also integrates with QuickBooks Online for synchronous data recording.

Once enrolled, students have access to a self-service portal where they can view a class calendar, schedules, absences, skills notes, current policies, and more, and parents can also pay any outstanding bills online. For enhanced communication, Jackrabbit Music provides SMS and email integration so that teachers and management can alert students of closures or important announcements, and send marketing campaigns to students in bulk.

Key benefits of Jackrabbit Music

  • Manage employees as well as students with staff scheduling, hours tracking, and payroll integration. Employees can clock in and out of shifts and input overtime for more accurate payrolls.

  • Use Jackrabbit’s point of sale (POS) feature and integrate with any credit card reader to sell merchandise. The barcode scanning feature can be used to enhance the selling process and track inventory levels.

  • Track attendance of students within Jackrabbit Music and record if students are eligible for make-up classes. Students can also scan in and out of classes using barcodes so that attendance is input automatically.

  • Monitor and track student’s skills and progress with notes and summaries. Teachers can input updates into the system during classes, and students and families can access progress reports from the customer portal.

  • Create a customized and branded online registration form for potential students to sign up online. Payments and registration packets can be automatically handled and reports can be generated to give an overview of online registrations.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, Australia

    Supported Languages

    English

    Images

    Monitor student progress and track skills with notes
    The calendar tool shows upcoming classes and events by room
    Track student absences and makeup eligibility from the student portal
    Students or family members can email employees from the student portal
    Employees can log their hours for each shift so that overtime and absences can be accounted for
    The dashboard provides an overview of alerts, tasks, overdue payments, and revenue reports
    Billing and invoicing can be handled within the platform and students can pay bills directly within the student portal
    Discounts and fees are automatically calculated when transactions are made
    Online registrations forms can be created and added to the company website
    Management and employees with permissions have access to an advanced class search, both active and archived
    View 11 more
    Jackrabbit Music video
    Jackrabbit Music screenshot: Monitor student progress and track skills with notes Jackrabbit Music screenshot: The calendar tool shows upcoming classes and events by room Jackrabbit Music screenshot: Track student absences and makeup eligibility from the student portal Jackrabbit Music screenshot: Students or family members can email employees from the student portal Jackrabbit Music screenshot: Employees can log their hours for each shift so that overtime and absences can be accounted for Jackrabbit Music screenshot: The dashboard provides an overview of alerts, tasks, overdue payments, and revenue reports Jackrabbit Music screenshot: Billing and invoicing can be handled within the platform and students can pay bills directly within the student portal Jackrabbit Music screenshot: Discounts and fees are automatically calculated when transactions are made Jackrabbit Music screenshot: Online registrations forms can be created and added to the company website Jackrabbit Music screenshot: Management and employees with permissions have access to an advanced class search, both active and archived

    Features

    Total features of Jackrabbit Music: 86

    • ACH Payment Processing
    • Accounting Integration
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Administrative Reporting
    • Attendance Management
    • Attendance Tracking
    • Auto-Responders
    • Automated Billing
    • Automatic Notifications
    • Barcode Scanning
    • Barcode Support
    • Billing & Invoicing
    • Billing Rate Management
    • Calendar Management
    • Class Scheduling
    • Client Portal
    • Clock In / Out
    • Collections Management
    • Custom Forms
    • Customer Accounts
    • Customer Activity Reporting
    • Customizable Reporting
    • Customizable Templates
    • Data Import
    • Data Import/Export
    • Data Migration
    • Discount Management
    • Electronic Payments
    • Email Alerts
    • Email Integration
    • Email Invitations & Reminders
    • Email Marketing Management
    • Email Notifications
    • Email Templates
    • Email Tracking
    • Employee Database
    • Employee Management
    • Employee Portal
    • Employee Self Service
    • Employee Time Tracking
    • Event Calendar
    • Event Management
    • Event Scheduling
    • HIPAA Compliance
    • Inventory Management
    • Inventory Tracking
    • Invoice Management
    • Label Printing
    • Labor Management
    • Lead Capture
    • Lead Generation
    • Lead Management
    • Lead Nurturing
    • Member Account Access
    • Monitoring
    • Multi-Location
    • PCI DSS Compliance
    • POS
    • POS Integration
    • Payroll Integration
    • Payroll Management
    • Performance Reports
    • Permission Management
    • Progress Reports
    • Progress Tracking
    • Prospecting Tools
    • QuickBooks Integration
    • Receiving
    • Records Management
    • Recurring Billing
    • Registration Management
    • Reminders
    • Role-Based Permissions
    • Room Booking
    • SMS Integration
    • Sales Reporting
    • Self Service Portal
    • Skills Tracking
    • Student Management
    • Student Portal
    • Time Clock
    • Time Clock Integration
    • Visitor Registration
    • Website Integration

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    Reviews

    Overall rating

    4,5 /5
    (33)
    Value for Money
    4,4/5
    Features
    4,2/5
    Ease of Use
    3,7/5
    Customer Support
    4,7/5

    Already have Jackrabbit Music?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 33
    Erin C.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Jackrabbit has taken away many of the issues we used to have with registration and payments!

    Reviewed on 2017/11/17

    It makes collecting money easy -- very rarely do we deal with late fees or disenrollment due to...

    It makes collecting money easy -- very rarely do we deal with late fees or disenrollment due to nonpayment anymore. The online registration helps people who really want to enroll, to get it done quickly and easily at their convenience.

    Pros

    Makes billing and autopay easy. Enables our customers to fully understand our billing method and policies. Helps us keep track of inventory, and easily bill sales to customers. Online registration is fantastic.

    Cons

    The way absences can't be marked as made up on a certain date. The current makeup feature does not work for us because we're all private lessons, not classes where kids can just go to a different class to make up an absence.

    Sarah W.
    Overall rating
    • Industry: Education Management
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I Love Jackrabbit

    Reviewed on 2020/08/12

    Before Jackrabbit, we used 4 different databases. Jackrabbit has made our lives SO much easier!

    Before Jackrabbit, we used 4 different databases. Jackrabbit has made our lives SO much easier!

    Pros

    Jackrabbit has made it SO easy for our piano school to maintain our database, keep in touch, and bill our customers.

    Cons

    The only thing I would change is the way that registration fees are set up. We are forced to use another software for our classes that have different fees, which is inconvenient.

    Jason N.
    Overall rating
    • Industry: Education Management
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Web based account management software with good, web-based accessibility

    Reviewed on 2017/11/19

    Easy access. Fast interface.

    Easy access. Fast interface.

    Pros

    Easily access accounts from the web. Fast interface and well laid out. JR is good about adding features and making them relevant. Customer service is good and fast to respond.

    Cons

    1) There is no way to export TAX to quickbooks!!!! This is a HUGE problem. Every month we need to make a separate manual entry that tracks the tax.

    2) The Revenue Summary (and similar) reports are terrible. The groupings are very difficult to read. It should have a nice format according to CAT1, 2, 3 for easy sub-totaling. It also needs to break-out the taxes.

    3) The export to excel for the reports is very bad. The function outputs data to excel, but the data is so poorly dumped out that it is almost not usable.

    4) CAT2 and 3 cannot be exported to Quickbooks! Why?

    5) Forces us to use Global as credit card merchant. I wish there was an alternative. Refunds and linking payments is cumbersome.

    6) The scheduling tool needs improvement

    7) Instructor time report needs to have a total number of hours

    Lachelle Y.
    Overall rating
    • Industry: Performing Arts
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    They continue to improve!

    Reviewed on 2020/08/11

    They have made a lot of upgrades and continue to meet the needs of their customers.

    They have made a lot of upgrades and continue to meet the needs of their customers.

    Pros

    All their systems work together. It is a one-stop program and integrate everything within the studio. I got rid of my Quickbooks, merchant account, outside scheduler when I moved to Jackrabbit. I could get rid of our communications systems except it would be too hard to move everyone over at this point.

    Cons

    We do group classes and private lessons. Even thought they say they handle private instruction, they don't do it well. So if a student wants to take an every other week lesson, those are all separate class enrollments. So in that case, it is not friendly to a private studio. We had been with them before and for another program due to this. We came back because we needed an integrated system. I figured we'd come up with a work around.

    George R.
    Overall rating
    • Industry: Music
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Jackrabbit is great!

    Reviewed on 2020/08/11

    Excellent.

    Excellent.

    Pros

    Tons of functionality and the BEST customer service.

    Cons

    It’s not the most intuitive, and those who aren’t computer savvy often have trouble in it.

    Showing 5 reviews of 33 Read all reviews

    Jackrabbit Music FAQs

    Below are some frequently asked questions for Jackrabbit Music.

    Jackrabbit Music offers the following pricing plans:

    • Starting from: US$45,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    No contracts, pricing based on total student count. 1-100 students: $45/month 101-250 students: $85/month 251-500 students: $125/month 501-1000 students: $155/month 1001-3000 students: $195/month

    Jackrabbit Music offers the following features:

    • ACH payment processing
    • Activity dashboard
    • Barcode scanning
    • Billing & invoicing
    • Billing rate management
    • Calendar management
    • Class management
    • Class scheduling
    • Client portal
    • Clock in / out
    • Custom forms
    • Customizable reporting
    • Discount management
    • Electronic payments
    • Email integration
    • Email invitations & reminders
    • Employee portal
    • Employee time clock
    • Event calendar
    • Event management
    • Event scheduling
    • Inventory tracking
    • Invoice management
    • Multi-location
    • Online registration
    • PCI DSS compliance
    • POS
    • Payroll integration
    • Performance reports
    • Permission management
    • Progress tracking
    • Prospecting tools
    • Registration management
    • Repertoire management
    • Role-based permissions
    • Room booking
    • SMS integration
    • Sales reporting
    • Scheduling
    • Self service portal
    • Skills tracking
    • Student portal
    • Time & attendance tracking
    • Time clock integration
    • Visitor registration
    • Website integration

    Jackrabbit Music has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Jackrabbit Music supports the following languages:

    English

    We do not have any information about what devices Jackrabbit Music supports

    Jackrabbit Music integrates with the following applications:

    QuickBooks Online, QuickBooks Online Advanced

    Jackrabbit Music offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials, FAQs

    Related categories

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