About Jackrabbit Music

Jackrabbit Music is a cloud-based music school management tool with scheduling, accounts receivable, POS, student portal, enrollment, reporting, and more. The all-in-one solution aims to help music school management, staff, parents, and students to communicate effectively and carry out day-to-day tasks such as booking a class, invoicing, or keeping up-to-date with school events.

In order to assist music schools with managing their classes and clients, Jackrabbit Music provides tools for online registration, class management, time tracking, payment processing, billing, and reporting. From the executive dashboard managers and employees with permissions can view upcoming tasks, announcements, alerts, overdue payments, and reports on metrics such as revenue, registrations, past due payments, and more.

The online registration feature can be customized and embedded into any business website to give customers a display of available classes and upcoming events, and provide an online registration form for new students to sign up. Payments can be made online with Jackrabbit Music's payment processing tools which facilitate discount application, fee calculations, email or printable paper invoices, and electronic credit card or ACH payments. Jackrabbit Music also integrates with QuickBooks Online for synchronous data recording.

Once enrolled, students have access to a self-service portal where they can view a class calendar, schedules, absences, skills notes, current policies, and more, and parents can also pay any outstanding bills online. For enhanced communication, Jackrabbit Music provides SMS and email integration so that teachers and management can alert students of closures or important announcements, and send marketing campaigns to students in bulk.

Pricing starting from:

US$49,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Jackrabbit Music

Key benefits of Jackrabbit Music

  • Manage employees as well as students with staff scheduling, hours tracking, and payroll integration. Employees can clock in and out of shifts and input overtime for more accurate payrolls.

  • Use Jackrabbit’s point of sale (POS) feature and integrate with any credit card reader to sell merchandise. The barcode scanning feature can be used to enhance the selling process and track inventory levels.

  • Track attendance of students within Jackrabbit Music and record if students are eligible for make-up classes. Students can also scan in and out of classes using barcodes so that attendance is input automatically.

  • Monitor and track student’s skills and progress with notes and summaries. Teachers can input updates into the system during classes, and students and families can access progress reports from the customer portal.

  • Create a customized and branded online registration form for potential students to sign up online. Payments and registration packets can be automatically handled and reports can be generated to give an overview of online registrations.
  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English

    Pricing starting from:

    US$49,00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Jackrabbit Music

    Images

    Jackrabbit Music Software - Eliminate tedious paper work to improve the customer experience and streamline your operations with Jackrabbit's Online Registration.
    Jackrabbit Music Software - Open the door to more possibilities with management tools that organize your business data.
    Jackrabbit Music Software - Let customers pay online; more convenient for them, fewer phone calls and late payments for you.
    Jackrabbit Music Software - Jackrabbit’s cloud-based class management delivers a level of speed and reliability that exceeds client expectations.
    View 5 more
    Jackrabbit Music video
    Jackrabbit Music Software - Eliminate tedious paper work to improve the customer experience and streamline your operations with Jackrabbit's Online Registration.
    Jackrabbit Music Software - Open the door to more possibilities with management tools that organize your business data.
    Jackrabbit Music Software - Let customers pay online; more convenient for them, fewer phone calls and late payments for you.
    Jackrabbit Music Software - Jackrabbit’s cloud-based class management delivers a level of speed and reliability that exceeds client expectations.

    Features

    Total features of Jackrabbit Music: 38

    • ACH Payment Processing
    • Activity Dashboard
    • Attendance Management
    • Attendance Tracking
    • Billing & Invoicing
    • Calendar Management
    • Class Management
    • Class Scheduling
    • Client Portal
    • Customer Accounts
    • Customizable Forms
    • Customizable Reports
    • Data Import/Export
    • Electronic Payments
    • Email Management
    • Email Reminders
    • Email Templates
    • Employee Management
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Inventory Management
    • Invoice Management
    • Multi-Location
    • Online Registration
    • Payroll Management
    • Progress Tracking
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Repertoire Management
    • Room Booking
    • SMS Messaging
    • Scheduling
    • Self Service Portal
    • Student Management
    • Student Portal
    • Website Integration

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    Reviews

    Overall rating

    4,5 /5
    (55)
    Value for Money
    4,4/5
    Features
    4,2/5
    Ease of Use
    3,8/5
    Customer Support
    4,6/5

    Already have Jackrabbit Music?

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    Showing 5 reviews of 55
    Verified Reviewer
    Overall rating
    • Industry: Music
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I appreciate the comprehensive integration of billing and scheduling on the same platform.

    Reviewed on 2017/11/28

    Billing and scheduling integration

    Billing and scheduling integration

    Pros

    Clear layout of data. Very accessible multi-level data!! Excellent record keeping and reporting ability!!

    Cons

    The scheduler could benefit from "drag and drop" functionality, but I suspect that it is not available for good reason.
    The retail integration is a bit clumsy

    Anna K.
    Overall rating
    • Industry: Music
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Critical features are missing

    Reviewed on 2022/03/14

    The best thing about Jackrabbit is its support team. They are always there to help and guide...

    The best thing about Jackrabbit is its support team. They are always there to help and guide through problems.

    Pros

    We hoped it would be a complete music school management software, but it is not.

    Cons

    Signing up for the software we realized that a few critical features were not there, but were assured that it is under consideration. Two years later, after multiple "idea suggestions" with an overwhelming support from the fellow users these critical for any music school features are still missing. There is still No Store feature and No private lessons feature. Dance Recital Ticketing and the Uniform are not useful to a music school.
    Considering other options now. The only thing stopping me is the amount of time we spend learning and organizing, but unless the Private lessons and the store would be include, the switch will happen.

    Alternatives Considered

    Aplos and ASAP

    Reasons for Switching to Jackrabbit Music

    Price point and a hope that all the "promised" features would be included. Considering switching to Aplos now.
    Jason N.
    Overall rating
    • Industry: Education Management
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Web based account management software with good, web-based accessibility

    Reviewed on 2017/11/19

    Easy access. Fast interface.

    Easy access. Fast interface.

    Pros

    Easily access accounts from the web. Fast interface and well laid out. JR is good about adding features and making them relevant. Customer service is good and fast to respond.

    Cons

    1) There is no way to export TAX to quickbooks!!!! This is a HUGE problem. Every month we need to make a separate manual entry that tracks the tax.

    2) The Revenue Summary (and similar) reports are terrible. The groupings are very difficult to read. It should have a nice format according to CAT1, 2, 3 for easy sub-totaling. It also needs to break-out the taxes.

    3) The export to excel for the reports is very bad. The function outputs data to excel, but the data is so poorly dumped out that it is almost not usable.

    4) CAT2 and 3 cannot be exported to Quickbooks! Why?

    5) Forces us to use Global as credit card merchant. I wish there was an alternative. Refunds and linking payments is cumbersome.

    6) The scheduling tool needs improvement

    7) Instructor time report needs to have a total number of hours

    Sarah W.
    Overall rating
    • Industry: Education Management
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I Love Jackrabbit

    Reviewed on 2020/08/12

    Before Jackrabbit, we used 4 different databases. Jackrabbit has made our lives SO much easier!

    Before Jackrabbit, we used 4 different databases. Jackrabbit has made our lives SO much easier!

    Pros

    Jackrabbit has made it SO easy for our piano school to maintain our database, keep in touch, and bill our customers.

    Cons

    The only thing I would change is the way that registration fees are set up. We are forced to use another software for our classes that have different fees, which is inconvenient.

    Alternatives Considered

    Sawyer

    Reasons for Choosing Jackrabbit Music

    Jackrabbit is superior.

    Switched From

    Regpack

    Reasons for Switching to Jackrabbit Music

    Jackrabbit had every single feature that we needed to run our business smoothly.
    Lachelle Y.
    Overall rating
    • Industry: Performing Arts
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    They continue to improve!

    Reviewed on 2020/08/11

    They have made a lot of upgrades and continue to meet the needs of their customers.

    They have made a lot of upgrades and continue to meet the needs of their customers.

    Pros

    All their systems work together. It is a one-stop program and integrate everything within the studio. I got rid of my Quickbooks, merchant account, outside scheduler when I moved to Jackrabbit. I could get rid of our communications systems except it would be too hard to move everyone over at this point.

    Cons

    We do group classes and private lessons. Even thought they say they handle private instruction, they don't do it well. So if a student wants to take an every other week lesson, those are all separate class enrollments. So in that case, it is not friendly to a private studio. We had been with them before and for another program due to this. We came back because we needed an integrated system. I figured we'd come up with a work around.

    Showing 5 reviews of 55 Read all reviews

    Jackrabbit Music FAQs

    Below are some frequently asked questions for Jackrabbit Music.

    Jackrabbit Music offers the following pricing plans:

    • Starting from: US$49,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    No contracts, pricing based on total student count. 1-100 students: $49/month 101-250 students: $89/month 251-500 students: $129/month 501-1000 students: $169/month

    Jackrabbit Music has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

    Jackrabbit Music supports the following languages:

    English

    Jackrabbit Music supports the following devices:

    Jackrabbit Music integrates with the following applications:

    QuickBooks Online Advanced, Quickbooks Online

    Jackrabbit Music offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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