Jackrabbit Music

About Jackrabbit Music
Jackrabbit Music is a cloud-based music school management tool with scheduling, accounts receivable, POS, student portal, enrollment, reporting, and more. The all-in-one solution aims to help music school management, staff, parents, and students to communicate effectively and carry out day-to-day tasks such as booking a class, invoicing, or keeping up-to-date with school events.
In order to assist music schools with managing their classes and clients, Jackrabbit Music provides tools for online registration, class management, time tracking, payment processing, billing, and reporting. From the executive dashboard managers and employees with permissions can view upcoming tasks, announcements, alerts, overdue payments, and reports on metrics such as revenue, registrations, past due payments, and more.
The online registration feature can be customized and embedded into any business website to give customers a display of available classes and upcoming events, and provide an online registration form for new students to sign up. Payments can be made online with Jackrabbit Music's payment processing tools which facilitate discount application, fee calculations, email or printable paper invoices, and electronic credit card or ACH payments. Jackrabbit Music also integrates with QuickBooks Online for synchronous data recording.
Once enrolled, students have access to a self-service portal where they can view a class calendar, schedules, absences, skills notes, current policies, and more, and parents can also pay any outstanding bills online. For enhanced communication, Jackrabbit Music provides SMS and email integration so that teachers and management can alert students of closures or important announcements, and send marketing campaigns to students in bulk.
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Reviews
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- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I appreciate the comprehensive integration of billing and scheduling on the same platform.
Reviewed on 2017/11/28
Billing and scheduling integration
Billing and scheduling integration
Pros
Clear layout of data. Very accessible multi-level data!! Excellent record keeping and reporting ability!!
Cons
The scheduler could benefit from "drag and drop" functionality, but I suspect that it is not available for good reason.
The retail integration is a bit clumsy
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Jackrabbit: I would be in big trouble without it!
Reviewed on 2024/12/19
Very positive particularly when I have a question about how to use the software. Staff are very...
Very positive particularly when I have a question about how to use the software. Staff are very friendly, helpful, and readily available.
Pros
Flexibility choosing specific students and families to communicate with. Ease of use.
Cons
Would love a more comprehensive instrument lending system rather than using store items as a work around.
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Jackrabbit Music Review
Reviewed on 2022/12/11
So far, Jackrabbit Music has helped us achieve our goals in building our music program, however...
So far, Jackrabbit Music has helped us achieve our goals in building our music program, however some times I feel like I spend more time trying to figure out how to finish a task than the task itself. I am grateful for the top notch customer service however, as they are always there to help me find my way through the program.
Pros
I like that there are multiple options for setting up classes, events, etc. and that I am able to access contact info for all of my clients.
Cons
The private lesson module is not ideal. I should be able to reschedule a one off lesson or cancel a lesson easily so that it reflects better on my calendar. I am unable to mark attendance for my instructors without having to be added to their class and accessing the portal. I also wish there was a way I could reschedule a one off lesson without having to create a whole new "class". The interface is outdated and some times hard to find your way around.
Alternatives Considered
ASAPReasons for Switching to Jackrabbit Music
Price- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Right Software for Our Business
Reviewed on 2024/12/03
Good technical support and community engagement and it works for us
Good technical support and community engagement and it works for us
Pros
Excellent class management system and helps us keep organized as we grow.
Cons
Private lessons could be easier to manage. We make it work but it’s not simple.
- Industry: Music
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Happy we made the switch!
Reviewed on 2024/12/09
Everything has been very positive. We were with a different client last year and the contrast in...
Everything has been very positive. We were with a different client last year and the contrast in customer support and functionality are an ongoing delight.
Pros
Jackrabbit allows us to easily track our students in our classes, and has helped us ensure that our enrollment reaches its maximum total for each class.
Cons
The email client for sending out email messages has, in some cases, proved difficult as we try to send out branded emails to our student families. So much is dependent on using images and dynamic text in emails now and that has limited us in some respects.
Jackrabbit Music FAQs
Below are some frequently asked questions for Jackrabbit Music.Q. What type of pricing plans does Jackrabbit Music offer?
Jackrabbit Music offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Subscription
- Free Trial: Available
No contracts, pricing based on total student count. 1-100 students: $49/month 101-250 students: $89/month 251-500 students: $129/month 501-1000 students: $169/month
Q. Who are the typical users of Jackrabbit Music?
Jackrabbit Music has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jackrabbit Music support?
Jackrabbit Music supports the following languages:
English
Q. Does Jackrabbit Music support mobile devices?
Jackrabbit Music supports the following devices:
Q. What other apps does Jackrabbit Music integrate with?
Jackrabbit Music integrates with the following applications:
QuickBooks Online, QuickBooks Online Advanced, Zapier
Q. What level of support does Jackrabbit Music offer?
Jackrabbit Music offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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