Yet Another Mail Merge

There are a lot of mail merge options out there, but I think that YAMM is among the best for working with Gmail. We use G Suite (Google Apps) in our school system and this is the reason I love YAMM - it's so easy to set up and use if your familiar with the Google platform (specifically Google Sheets). All I have to do is create a Sheet with two columns - one for names and the other for emails. From there, when my email draft is ready, YAMM does all of the hard work for me! It's so simple, easy, and quick to send a lot of personalized emails. Since it works from Sheets, you also have the ability to filter names in the spreadsheet or create tabs for different purposes, which is extremely helpful if you have to send multiple, repeat emails throughout the year. YAMM also helps me collect data and track emails (opened, clicked, etc.). When consider mail merge options, I also think YAMM is one of the most cost efficient ways of doing it if you're wanting to use G Suite tools (unless you stick to mail merge through Windows applications). I cannot really speak to their customer support - never really used that - but they do offer great, simple, step-by-step instructions that are more than you need.

I honestly don't have any complaints. It's extremely simple to use and very time efficient. Some different pricing options would be helpful, I suppose. Perhaps they could build in pricing tiers depending on the need of the individual.

Easy to use and convenient tracking summary

YAMM has unfortunately been gradually reducing the effectiveness of it's free service.

Initially, you could send 50 emails a day and get this bumped up by an extra 50 for each person you referred to also use YAMM. Then YAMM took away the referral bonus and capped it at 50 emails a day.

In the past week or so, YAMM has appeared to cap the daily limited at 20 emails a day so it's not really worthwhile using the service.

I was tempted to pay for YAMM because of the ability to schedule emails but the scheduling functionality looks very basic. I'd like to be able to schedule batches to go out each day but YAMM appears to only let you schedule one batch at a time.

There are other free ways to send out emails which I'll need to get back into.

The smoothness of email push-outs and the tracking system is really nice

The customer support is not there while we are facing any issues.

YAMM is such a great tool. It's easy to set up and use. It's that simplicity that I really like. The free limits are generous and the paid version is worth the cost. Sure there are more robust or feature rich tools out there, but with YAMM you are up and running in 30 seconds.

As mentioned above, there are lots of other email marketing tools that have more features, but for day to day mail merge use cases, YAMM is great. I haven't used YAMM in a few months, so perhaps some new features have come on board to close that gap.