BookingTimes

Clinic management for allied health

4,9 /5 (10 reviews) Write a Review!

BookingTimes Overview

What is BookingTimes?

BookingTimes is a business and booking management solution for health clinics, massage therapists, and more, which supports everything from managing patients to referrals & marketing. BookingTimes helps users get new clients, streamline clinic processes & manage staff through their website.

A BookingTimes website is mobile friendly and allows users to manage their practitioner's schedules, online bookings, gift vouchers, appointment reminders (SMS & Email), full client history, client notes, invoicing, reports, email & SMS marketing, and more. BookingTimes enables users to manage their staff schedules all in one place, and color-code different services, including individual appointments, group sessions and administrative tasks (meetings).

BookingTimes supports online bookings and referrals, allowing users to accept bookings at any time, and manage referrals through their website. Client arrival notifications and room allocation tools help users streamline clinic processes. Users can track client details and history including contact details, emergency details, booking history, client notes, progress sheets, and more, all from the same location. BookingTimes also supports a letter generator and session documentation management technology, as well as reporting and marketing services with feedback gathering, targeted emailing and targeted SMS tools.

BookingTimes Overview

Pricing

Starting from
US$45,00/month

Pricing options

Free Trial
Subscription
Value for money

Solo: $45/month paid annually
Team: $61/month paid annually
Business: $76/month paid annually
Entrepreneur: $90/month + $15/calendar paid annually


BookingTimes Features

Devices
Business size
S M L
Markets
United States, United Kingdom, Australia
Supported Languages
English

Media

Manage clinics, patients & bookings from any internet-enabled device
Manage staff schedules & services all in one place
Online bookings allow users to accept bookings 24/7 and reduces the time spent taking bookings over the phone
Practitioners can refer people through their website using the online referral form
BookingTimes automatically generates an invoice complete with the relevant health fund practitioner numbers, comments and client instructions
Marketing tools allow users to ask clients for feedback
BookingTimes screenshot: Manage clinics, patients & bookings from any internet-enabled device BookingTimes screenshot: Manage staff schedules & services all in one place BookingTimes screenshot: Online bookings allow users to accept bookings 24/7 and reduces the time spent taking bookings over the phone BookingTimes screenshot: Practitioners can refer people through their website using the online referral form BookingTimes screenshot: BookingTimes automatically generates an invoice complete with the relevant health fund practitioner numbers, comments and client instructions BookingTimes screenshot: Marketing tools allow users to ask clients for feedback

BookingTimes Reviews

BookingTimes Reviews

Overall rating
4,9
/
5
Excellent
9

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,8
Ease of Use
4,7
Customer Support
5
100% recommended this app
Crystal B.

A Highly Supportive Software company

BookingTimes is there for me as needed. They have developed my online presence and stick with me through every detailed question I have. The support works diligently to make my software work for my needs.


Mark A.

EXCEPTIONAL AFTER SALES SUPPORT AND SERVICE

Booking times has allowed us to integrate our financial processes into our booking processes and allowed us to provide live information to our trainers. Has completeley removed any problems with double bookings and has a great user inteface for clients to book online.


Leah R.

Booking Times Review

We have had a fantastic experience with the team at booking times. From our Demo, to business start up/web design and ongoing management of our web site.


Ben W.

BT transformed our business

I have never looked back after switching to booking times.


Phillip U.

Easy planning on the move

This software has made our daily working life easy rather jumping from site to site for communicating then another site for bookings then invoicing with another website.


Crystal B.
Industry: Health, Wellness & Fitness
Company size: Self Employed

A Highly Supportive Software company

Used Daily for 1+ year
Reviewed on 2019/10/08
Review Source: Capterra

BookingTimes is there for me as needed. They have developed my online presence and stick with me through every detailed question I have. The support works diligently to make my software work for my needs.

Pros

I chose this software because I was able to get started immediately with everything I needed from the website to the booking system to the finance reports.

Cons

I would like add industry specific checkpoints in the notes for faster session recording.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mark A.
Industry: Automotive
Company size: 11-50 Employees

EXCEPTIONAL AFTER SALES SUPPORT AND SERVICE

Used Daily for 1+ year
Reviewed on 2019/08/06
Review Source: Capterra

Booking times has allowed us to integrate our financial processes into our booking processes and allowed us to provide live information to our trainers. Has completeley removed any problems with double bookings and has a great user inteface for clients to book online.

Pros

The developer has shown a great deal of understanding on how our industry works.

Cons

Nothing really.............................

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Leah R.
Industry: Automotive
Company size: 2-10 Employees

Booking Times Review

Used Daily for 6-12 months
Reviewed on 2020/08/28
Review Source: Capterra

We have had a fantastic experience with the team at booking times. From our Demo, to business start up/web design and ongoing management of our web site.

Pros

The Software is very easy to use, The team who support the software are extremely helpful and always quick to respond and manage any concerns.

Cons

It would be fantastic if there was an app to the phone to help when your not in the office and on the go. It would make it so much easier to view and update and manage the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ben W.
Industry: Professional Training & Coaching
Company size: 51-200 Employees

BT transformed our business

Used Daily for 1+ year
Reviewed on 2020/03/05
Review Source: Capterra

I have never looked back after switching to booking times.

Pros

Our switch to Booking Times was primarily driven improve our our online experience including bookings and web presence.

Cons

The continuous improvement philosophy of Booking Times really keeps the software up to date with the needs of users. As gaps are identified fixes are often worked up and implements quickly and effectively. Integration was challenging but well managed by the BT support team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Phillip U.
Industry: Automotive
Company size: 2-10 Employees

Easy planning on the move

Used Daily for 6-12 months
Reviewed on 2020/08/05
Review Source: Capterra

This software has made our daily working life easy rather jumping from site to site for communicating then another site for bookings then invoicing with another website.

Pros

We can control everything like emails, text and advertising all from one place. Communicate with clients simple and easy.

Cons

We would prefer to have online payments made to each instructor be made through our separate bank accounts for easier tracking of payments.

Response from BookingTimes

Hi Phil!
I wanted to take a moment and say - first of all - Thank you so much for your review. It makes our hearts happy to hear that the system has simplified your business life and made things easier! We know you guys are out there doing a bang up job, and that makes us proud to be a part of it all.
In regard to the independent payments to instructors with tracking - That's 100% possible! (and is enabled on your system now).
But can we talk about how wonderful the new dashboard refunds are?! :) (Always evolving and improving!)
Hope you are well! We sure appreciate you two.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,5/10
Based on 10 user ratings
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BookingTimes Pricing

BookingTimes Pricing

Starting from
US$45,00/month
Free Trial
Subscription
Value for money

Solo: $45/month paid annually
Team: $61/month paid annually
Business: $76/month paid annually
Entrepreneur: $90/month + $15/calendar paid annually

Solo: $45/month paid annually
Team: $61/month paid annually
Business: $76/month paid annually
Entrepreneur: $90/month + $15/calendar paid annually

Value for Money
4,9/5
Based on 10 user ratings
Compare value for money rating with alternatives
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BookingTimes Features

BookingTimes Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,8/5
Based on 10 user ratings
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Categories

Additional information for BookingTimes

Additional information for BookingTimes

Key features of BookingTimes

  • 24/7 online bookings
  • Appointment reminders
  • Availability management
  • Calendar management
  • Client history
  • Color coded services
  • Discount management
  • Drag & drop
  • Email & SMS alerts
  • Employee & service scheduling
  • Feedback management
  • Gift card management
  • Invoice management
  • POS
  • Practice management
  • Reports
  • Room allocation
  • Runsheets & SMS reminders
  • Targetted SMS
  • Targetted emailing
  • Template management

Benefits

  • Manage employee schedules and services all in one place, and color-code different services, including individual appointments, group sessions, and administration tasks.
  • Online booking technology allows users to accept bookings at any time.
  • BookingTimes supports an online referral form which enables practitioners to refer people through their website.
  • Receptionists can alert practitioners easily when a client arrives with client arrival notifications.
  • BookingTimes generates invoices complete with relevant health fund practitioner numbers, comments and client instructions automatically.

  • BookingTimes FAQs

    BookingTimes FAQs

    Below are some frequently asked questions for BookingTimes.

    Q. What type of pricing plans does BookingTimes offer?

    BookingTimes offers the following pricing plans:

    Starting from: US$45,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Solo: $45/month paid annually Team: $61/month paid annually Business: $76/month paid annually Entrepreneur: $90/month + $15/calendar paid annually

    Q. What are the main features of BookingTimes?

    BookingTimes offers the following features:

    • 24/7 online bookings
    • Appointment reminders
    • Availability management
    • Calendar management
    • Client history
    • Color coded services
    • Discount management
    • Drag & drop
    • Email & SMS alerts
    • Employee & service scheduling
    • Feedback management
    • Gift card management
    • Invoice management
    • POS
    • Practice management
    • Reports
    • Room allocation
    • Runsheets & SMS reminders
    • Targetted SMS
    • Targetted emailing
    • Template management

    Q. Who are the typical users of BookingTimes?

    BookingTimes has the following typical customers:

    Small Business, Public Administrations, Mid Size Business

    Q. What languages does BookingTimes support?

    BookingTimes supports the following languages:

    English

    Q. What type of pricing plans does BookingTimes offer?

    BookingTimes has the following pricing plans:

    Subscription

    Q. Does BookingTimes support mobile devices?

    We do not have any information about what devices BookingTimes supports

    Q. What other apps does BookingTimes integrate with?

    We do not have any information about what integrations BookingTimes has

    Q. What level of support does BookingTimes offer?

    BookingTimes offers the following support options:

    Phone Support, Online Support