BookingTimes

Clinic management for allied health

4,9 /5 (10 reviews) Write a Review!

BookingTimes Overview

What is BookingTimes?

BookingTimes is a business and booking management solution for health clinics, massage therapists, and more, which supports everything from managing patients to referrals & marketing. BookingTimes helps users get new clients, streamline clinic processes & manage staff through their website.

A BookingTimes website is mobile friendly and allows users to manage their practitioner's schedules, online bookings, gift vouchers, appointment reminders (SMS & Email), full client history, client notes, invoicing, reports, email & SMS marketing, and more. BookingTimes enables users to manage their staff schedules all in one place, and color-code different services, including individual appointments, group sessions and administrative tasks (meetings).

BookingTimes supports online bookings and referrals, allowing users to accept bookings at any time, and manage referrals through their website. Client arrival notifications and room allocation tools help users streamline clinic processes. Users can track client details and history including contact details, emergency details, booking history, client notes, progress sheets, and more, all from the same location. BookingTimes also supports a letter generator and session documentation management technology, as well as reporting and marketing services with feedback gathering, targeted emailing and targeted SMS tools.

BookingTimes Overview

Pricing

Starting from
US$45,00/month

Pricing options

Free Trial
Subscription
Value for money

Solo: $45/month paid annually
Team: $61/month paid annually
Business: $76/month paid annually
Entrepreneur: $90/month + $15/calendar paid annually


BookingTimes Features

Devices
Business size
S M L
Markets
United States, United Kingdom, Australia
Supported Languages
English

Media

Manage clinics, patients & bookings from any internet-enabled device
Manage staff schedules & services all in one place
Online bookings allow users to accept bookings 24/7 and reduces the time spent taking bookings over the phone
Practitioners can refer people through their website using the online referral form
BookingTimes automatically generates an invoice complete with the relevant health fund practitioner numbers, comments and client instructions
Marketing tools allow users to ask clients for feedback
BookingTimes screenshot: Manage clinics, patients & bookings from any internet-enabled device BookingTimes screenshot: Manage staff schedules & services all in one place BookingTimes screenshot: Online bookings allow users to accept bookings 24/7 and reduces the time spent taking bookings over the phone BookingTimes screenshot: Practitioners can refer people through their website using the online referral form BookingTimes screenshot: BookingTimes automatically generates an invoice complete with the relevant health fund practitioner numbers, comments and client instructions BookingTimes screenshot: Marketing tools allow users to ask clients for feedback

BookingTimes Reviews

BookingTimes Reviews

Overall rating
4,9
/
5
Excellent
9

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,8
Ease of Use
4,7
Customer Support
5
100% recommended this app
Crystal B.

A Highly Supportive Software company

BookingTimes is there for me as needed. They have developed my online presence and stick with me through every detailed question I have. The support works diligently to make my software work for my needs.


Mark A.

EXCEPTIONAL AFTER SALES SUPPORT AND SERVICE

Booking times has allowed us to integrate our financial processes into our booking processes and allowed us to provide live information to our trainers. Has completeley removed any problems with double bookings and has a great user inteface for clients to book online.


Kevin M.

BT review

[SENSITIVE CONTENT HIDDEN] have been amazing at helping me and my company integrate software and all the questions I have


Karen F.

Booking Times is fantastic!

Our experience has been fantastic. It has reduced time in our business and has made our payment collection processes so much easier. We have not had any no shows for lessons, as all students are confirmed prior to their lesson.


Leah R.

Booking Times Review

We have had a fantastic experience with the team at booking times. From our Demo, to business start up/web design and ongoing management of our web site.


Crystal B.
Industry: Health, Wellness & Fitness
Company size: Self Employed

A Highly Supportive Software company

Used Daily for 1+ year
Reviewed on 2019/10/08
Review Source: Capterra

BookingTimes is there for me as needed. They have developed my online presence and stick with me through every detailed question I have. The support works diligently to make my software work for my needs.

Pros

I chose this software because I was able to get started immediately with everything I needed from the website to the booking system to the finance reports.

Cons

I would like add industry specific checkpoints in the notes for faster session recording.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mark A.
Industry: Automotive
Company size: 11-50 Employees

EXCEPTIONAL AFTER SALES SUPPORT AND SERVICE

Used Daily for 1+ year
Reviewed on 2019/08/06
Review Source: Capterra

Booking times has allowed us to integrate our financial processes into our booking processes and allowed us to provide live information to our trainers. Has completeley removed any problems with double bookings and has a great user inteface for clients to book online.

Pros

The developer has shown a great deal of understanding on how our industry works.

Cons

Nothing really.............................

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kevin M.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

BT review

Used Daily for 6-12 months
Reviewed on 2020/09/29
Review Source: Capterra

[SENSITIVE CONTENT HIDDEN] have been amazing at helping me and my company integrate software and all the questions I have

Pros

Lots of features, easy to work with, customizable, customer service

Cons

Recurring feature has issues, lots of steps to make a booking (client complaints), no app and mobile use is difficult

Response from BookingTimes

Thank you so much for your review of our business management software. At BookingTimes we are always improving our product to best suit our client's needs, and the needs of their clients.
The recurring bookings feature presented a unique opportunity for improvement last week (some of which were on the recommendations of our clients), and will be completed on Monday of this week! No software system is above upgrades, we just take careful deliberation and thought when implementing changes to ensure seamless and bugless functionality for everyone on the platform.
The app - you are very right! We do not have an app - but remember, the objective is to keep people on your domain (hint.......your SEO will thank you!). Based on the surveys we've conducted, no one wants another app on their phone!
We have thoroughly enjoyed working with Tri-Covery Massage - especially during a strategy shift and the huge growth opportunities ahead. We are excited to help in any way we can.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Karen F.
Industry: Education Management
Company size: 2-10 Employees

Booking Times is fantastic!

Used Daily for 1+ year
Reviewed on 2019/08/15
Review Source: Capterra

Our experience has been fantastic. It has reduced time in our business and has made our payment collection processes so much easier. We have not had any no shows for lessons, as all students are confirmed prior to their lesson.

Pros

The software is easy to use and has assisted in less hours returning calls etc at the end of the day. Our clients have found it very easy to use and payments processed online, means that we don't have to chase payments from our clients. Even after the site has been live for over a year, if I have any questions I know that [SENSITIVE CONTENT HIDDEN] is only an email away and always responds quickly and with a solution. I highly recommend Booking Times to anyone looking for an online booking system. Best thing we ever did!

Cons

Cannot fault the program. We love everything about it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Leah R.
Industry: Automotive
Company size: 2-10 Employees

Booking Times Review

Used Daily for 6-12 months
Reviewed on 2020/08/28
Review Source: Capterra

We have had a fantastic experience with the team at booking times. From our Demo, to business start up/web design and ongoing management of our web site.

Pros

The Software is very easy to use, The team who support the software are extremely helpful and always quick to respond and manage any concerns.

Cons

It would be fantastic if there was an app to the phone to help when your not in the office and on the go. It would make it so much easier to view and update and manage the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 10 user ratings
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BookingTimes Pricing

BookingTimes Pricing

Starting from
US$45,00/month
Free Trial
Subscription
Value for money

Solo: $45/month paid annually
Team: $61/month paid annually
Business: $76/month paid annually
Entrepreneur: $90/month + $15/calendar paid annually

Solo: $45/month paid annually
Team: $61/month paid annually
Business: $76/month paid annually
Entrepreneur: $90/month + $15/calendar paid annually

Value for Money
4,9/5
Based on 10 user ratings
Compare value for money rating with alternatives
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BookingTimes Features

BookingTimes Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Scheduling
Self Service Portal
Third Party Integration
Workflow Management
Features
4,8/5
Based on 10 user ratings
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Categories

Additional information for BookingTimes

Additional information for BookingTimes

Key features of BookingTimes

  • 24/7 online bookings
  • Appointment reminders
  • Availability management
  • Calendar management
  • Client history
  • Color coded services
  • Discount management
  • Drag & drop
  • Email & SMS alerts
  • Employee & service scheduling
  • Feedback management
  • Gift card management
  • Invoice management
  • POS
  • Practice management
  • Reports
  • Room allocation
  • Runsheets & SMS reminders
  • Targetted SMS
  • Targetted emailing
  • Template management

Benefits

  • Manage employee schedules and services all in one place, and color-code different services, including individual appointments, group sessions, and administration tasks.
  • Online booking technology allows users to accept bookings at any time.
  • BookingTimes supports an online referral form which enables practitioners to refer people through their website.
  • Receptionists can alert practitioners easily when a client arrives with client arrival notifications.
  • BookingTimes generates invoices complete with relevant health fund practitioner numbers, comments and client instructions automatically.

  • BookingTimes FAQs

    BookingTimes FAQs

    Below are some frequently asked questions for BookingTimes.

    Q. What type of pricing plans does BookingTimes offer?

    BookingTimes offers the following pricing plans:

    Starting from: US$45,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Solo: $45/month paid annually Team: $61/month paid annually Business: $76/month paid annually Entrepreneur: $90/month + $15/calendar paid annually

    Q. What are the main features of BookingTimes?

    BookingTimes offers the following features:

    • 24/7 online bookings
    • Appointment reminders
    • Availability management
    • Calendar management
    • Client history
    • Color coded services
    • Discount management
    • Drag & drop
    • Email & SMS alerts
    • Employee & service scheduling
    • Feedback management
    • Gift card management
    • Invoice management
    • POS
    • Practice management
    • Reports
    • Room allocation
    • Runsheets & SMS reminders
    • Targetted SMS
    • Targetted emailing
    • Template management

    Q. Who are the typical users of BookingTimes?

    BookingTimes has the following typical customers:

    Small Business, Public Administrations, Mid Size Business

    Q. What languages does BookingTimes support?

    BookingTimes supports the following languages:

    English

    Q. Does BookingTimes support mobile devices?

    We do not have any information about what devices BookingTimes supports

    Q. What other apps does BookingTimes integrate with?

    We do not have any information about what integrations BookingTimes has

    Q. What level of support does BookingTimes offer?

    BookingTimes offers the following support options:

    Phone Support, Online Support