Remote Desktop Manager

IT management tool to centralize & launch remote connections

About Remote Desktop Manager

Remote Desktop Manager is an IT management software that helps businesses launch, run, and manage remote connections to virtual machines, websites, remote servers, and business applications. The password management module allows IT professionals to store passwords, usernames, credentials, documentation, files, images, license keys, and other information in a centralized repository.

The platform enables IT teams to configure various external data sources including Dropbox, SQLite, Devolutions Online Database, Microsoft Azure, and more using a dashboard and categorize databases into different categories for handling multiple entries. It offers a host of features including audit trail, two-factor authentication, reporting, version control, user management, collaboration, data import/export, and more. Remote Desktop Manager also offers role-based permissions, which lets administrators grant or restrict access to users to view, edit, or manage specific accounts.

Remote Desktop Manager facilitates integration with various third-party systems such as Dashlane, MariaDB, Citrix XenServer, VMware, 1Password, AuthAnvil, Microsoft SQL Server, and more. It lets professionals record events related to privileged accounts, including login attempts and history, and manage activity logs to track user activity in real-time.

Pricing starting from:

US$199,99/year

  • Free Trial
  • Free Version
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$199,99/year

  • Free Trial
  • Free Version
  • Subscription

Images

Remote Desktop Manager add new entry
Remote Desktop Manager security role assignment
Remote Desktop Manager two-factor authentication
View 4 more
Remote Desktop Manager video
Remote Desktop Manager screenshot: Remote Desktop Manager add new entry Remote Desktop Manager screenshot: Remote Desktop Manager security role assignment Remote Desktop Manager screenshot: Remote Desktop Manager two-factor authentication

Features

Total features of Remote Desktop Manager: 49

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Dashboard
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Database Conversion
  • Database Support
  • Diagnostic Tools
  • Event Logs
  • File Transfer
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • Inventory Management
  • Issue Auditing
  • Knowledge Management
  • License Management
  • Maintenance Scheduling
  • Monitoring
  • Multiple User Accounts
  • Password Management
  • Patch Management
  • Process Control
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Server Monitoring
  • Ticket Management
  • Two-Factor Authentication
  • User Defined Attributes
  • User Management
  • Version Control

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Reviews

Overall rating

4,5 /5
(271)
Value for Money
4,4/5
Features
4,5/5
Ease of Use
4,4/5
Customer Support
4,4/5

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Showing 5 reviews of 271
Brent Q.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great RDP Management tool that grew into anything PAM solution.

Reviewed on 2019/11/18

Multiple users at multiple locations all who have the keys to various client systems and need to...

Multiple users at multiple locations all who have the keys to various client systems and need to insure that we can all access them (subject to restrictions the admin places) and if one gets updated by a consultant that the change is captured and documented. Beside the automatic sharing of an update, if something stops working you can see who modified the entry and check why it is not working. If change was a mistake you simply roll the change back via the history feature. I had someone delete 200+ entries by mistake and five minutes later they were back.

Pros

It has a very rich set of features and capabilities for connection to systems needed to manage both internal systems and devices. More importantly client VPNs, credentials, connections, various other key details, and PowerShell scripts to enable a multiplier effect for my efforts to the entire organization. If I get one thing working for me, by adding it to RDM it is available for all users (if allowed) in my company. This leads to the next most favorite, granular controls over almost every aspect (if you choose) of the information stored in the system.

Cons

It does not handle moving from one network state to another gracefully. Meaning when running one VPN session and it ends, you might find yourself disconnected from the Management Server and if you were not offline, it clears your entries till you reconnect. This reconnect is easy but manual so it can be an issue.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 501-1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

More answers than questions

Reviewed on 2020/11/18

Pros

in my experience, the remote dektop manager (rdm) from devolutions is the best it-tool on the market to establish secure connections and access to various target systems. it enables all possible connection protocols to be used from a central point.
depending on the requirements, the rdm can be used to perform a wide range of tasks. many tasks can be automated. interesting is also the perfect interaction with other products from devolutios. With the possibility to use a free version, all functions and functionalities can be tested in peace and quiet.

Cons

nothing, there are no other necessary functions for the daily work

Eric S.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Daily Usage

Reviewed on 2021/04/06

Great

Great

Pros

I like that I can export the configuration and re-import it into a newly wiped computer and I am ready to go.

Cons

It takes a while to load when the computer boots.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

I don't like this sw at all, sorry

Reviewed on 2019/09/23

I'm using this sw from years and I'm totally not sadisfied. Too slow, too complex, and buggy. At...

I'm using this sw from years and I'm totally not sadisfied. Too slow, too complex, and buggy. At least they needs to have 2 interfaces, one advanced and one lite with 10% of the options. they also needs to have a better quality check on the sw because it's usually buggy (or at least insert LTS version , so a user could update 2 or 3 times per month and other if they like will keep all the updates).

Pros

Full of functionality and features. If you think about a vpn, a remote connections this software has the plugin to automate the process. It's also secure because data are centrally stored with rbac config.

Cons

Well.... to heavy , this sw is always slow. I've changed my laptop with a new one with i7 and ssd with 32gb of ram and it's still slow!
It's buggy... i usually skip some version because they add whatever plugin or functionality you probably never use because you will not be able to find it and they broke something you are using.

The ui is confusing, too many options available.

Nana T.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Bridge between computers

Reviewed on 2021/01/22

overall remote desktop manager is very useful software. if we don't consider mini interruptions,...

overall remote desktop manager is very useful software. if we don't consider mini interruptions, its worth to use.

Pros

remote desktop manager is a very useful software. it gives me opportunity do my job from home. it's easy to use.

Cons

what i don't like is that sometimes it freezes, it makes logout itself. this makes me uncomfortable during working process.

Showing 5 reviews of 271 Read all reviews

Remote Desktop Manager FAQs

Below are some frequently asked questions for Remote Desktop Manager.

Remote Desktop Manager offers the following pricing plans:

  • Starting from: US$199,99/year
  • Pricing model: Free, Subscription
  • Free Trial: Available

Remote Desktop Manager offers a 30-day free trial for new users, after which the software is available on a perpetual licence basis with optional software maintenance plans.

We do not have any information about Remote Desktop Manager features

Remote Desktop Manager has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Remote Desktop Manager supports

Remote Desktop Manager supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Remote Desktop Manager integrates with the following applications:

1Password, Dashlane for Business, Duo Security, Google Authentication Appliance, LastPass, MariaDB, Microsoft Azure, MySQL, TeamViewer, Workspace ONE

Remote Desktop Manager offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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