--- description: Learn how Remote Desktop Manager can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Remote Desktop Manager Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Remote Work Software](/directory/1699/remote-work/software) > [Remote Desktop Manager](/software/110415/remote-desktop-manager) # Remote Desktop Manager Canonical: https://www.getapp.za.com/software/110415/remote-desktop-manager Page: 1 / 18\ Next: [Next page](https://www.getapp.za.com/software/110415/remote-desktop-manager?page=2) > Remote Desktop Manager (RDM) centralizes remote connection and credential management in one secure, cross-platform platform. Manage 50+ protocols, enforce role-based access and 2FA, track sessions, and access offline — great for teams or solo users alike. > > Verdict: Rated **4.6/5** by 412 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Remote Desktop Manager Benefits of Remote Desktop Manager 1. Unified Remote Connection Management Tired of switching between tools? RDM supports dozens of protocols (RDP, SSH, VNC, web, VPNs, etc.) so you can manage everything from one place. You can launch, switch between, and organize sessions in tabs, reducing clutter and delays. 2. Secure Credential Handling With encrypted password vaults, credential injection, and secure team sharing that prevents users from seeing credentials in plaintext, RDM ensures sensitive access is tightly controlled. Every password and credential is protected. 3. Granular Access Controls \& 2FA Role-based access control lets you define who can see or do what. Two-factor authentication adds an extra layer of protection at login. These controls are essential to enforcing least-privilege and reducing insider risk. 4. Auditing, Reporting \& Visibility Generate reports, view activity logs, be aware of real-time session usage, and maintain audit trails. These features are vital for compliance (e.g. with industry regulations) and for understanding who’s doing what, when. 5. Flexibility \& Mobility Use it on major desktop OSs (Windows, macOS, Linux) and mobile devices (iOS, Android). Offline mode allows working in disconnected environments. Great for remote work, travel, or site-based support. 6. Scalability \& Collaboration From solo users to full IT departments, RDM’s editions scale. The Free / Solo edition gives plenty of features to individuals; Team edition adds collaboration, shared vaults, stronger security controls and compliance-needed reporting. 7. Continuous Improvement \& Support Regular updates keep the product fresh (new protocol support, UI enhancements, integrations). Devolutions offers strong documentation, user forums, trial options, and responsive support to help customers get the most from RDM. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 412 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Devolutions - **Location**: Lavaltrie, Canada - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Remote Desktop Manager (RDM) offers flexible licensing to fit both individual and team needs, with multiple package tiers that combine remote access, credential management, and privileged account controls. Key pricing characteristics: Free / Solo Edition — Zero cost for independent users. Ideal for managing remote connections, storing credentials, and using RDM’s base features without team-sharing or enterprise controls. Starter Pack — Entry-level full-feature package for up to 5 users. Includes RDM itself plus tools like Devolutions Gateway, Launcher, Workspace, Hub Business, Server, and Privileged Access Management. Remote Connection Management Tier (Up to 99 users) — Higher-end team tier offering support for 50+ protocols, external password manager integrations, network discovery, cross-platform clients, etc. Pricing for this tier increases accordingly. Privileged Access Management (PAM) tier (Up to 99 users) — Provides enterprise-grade privileged account security with credential checkout, approval workflows, automated password rotation, just-in-time privilege elevation, and session recording. Ensures compliance while reducing insider risk, at a cost accessible to SMBs. Enterprise / Custom Plans (100+ users) — For organizations with larger user counts, special compliance or deployment requirements. These are quoted on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Japanese, Norwegian, Spanish, Turkish - **Available Countries**: Austria, Belgium, Brazil, Canada, France, Germany, Italy, Netherlands, United Kingdom, United States ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Tracking - Alerts/Notifications - Audit Trail - Authentication - Collaboration Tools - Dashboard - Data Import/Export - Event Logs - File Transfer - For MSPs - IT Asset Tracking - IT Reporting - Issue Auditing - Knowledge Management - License Management - Maintenance Scheduling - Mobile Access ## Integrations (22 total) - 1Password - AnyDesk - Apple Remote Desktop - BeyondTrust Endpoint Privilege Management - Bitwarden - Cerby - CyberArk Privileged Access Management Solutions - Google Workspace - IT Glue - KeePass - Keeper - Lansweeper - LastPass - Microsoft Azure - Microsoft Entra ID ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Remote Work Software](https://www.getapp.za.com/directory/1699/remote-work/software) ## Related Categories - [Remote Work Software](https://www.getapp.za.com/directory/1699/remote-work/software) - [RMM Software](https://www.getapp.za.com/directory/1767/remote-monitoring-and-management/software) - [Remote Desktop Software](https://www.getapp.za.com/directory/1731/remote-desktop/software) - [IT Management Software](https://www.getapp.za.com/directory/771/it-management/software) ## Alternatives 1. [Atera](https://www.getapp.za.com/software/102017/atera) — 4.5/5 (446 reviews) 2. [ManageEngine Endpoint Central](https://www.getapp.za.com/software/103857/manageengine-desktop-central) — 4.6/5 (1485 reviews) 3. [Iru](https://www.getapp.za.com/software/130527/kandji) — 4.9/5 (477 reviews) 4. [PDQ Deploy & Inventory](https://www.getapp.za.com/software/2045563/pdq-deploy) — 4.8/5 (341 reviews) 5. [Pulseway](https://www.getapp.za.com/software/101507/pulseway) — 4.7/5 (310 reviews) ## Reviews ### "RDM Review" — 5.0/5 > **Ricardo** | *15 March 2022* | Legal Services | Recommendation rating: 7.0/10 > > **Pros**: Extremely ease to use and makes life easier having everything in one place > > **Cons**: There is a lot of instances where it seems laggy or you get disconnected ----- ### "RDM @ Fellowmind" — 5.0/5 > **Marcel** | *25 September 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Ease of setup/use and the many possibilities for use. Service and feedback for any problems or issues > > **Cons**: I don't have any real negative points to report so far :-) > > Performance using, multiple vaults. easy security setup but also extensive ----- ### "Great for remote work" — 3.0/5 > **Sarah** | *27 September 2019* | Design | Recommendation rating: 6.0/10 > > **Pros**: I used this when I worked remotely for my job for 2 years. It was amazingly helpful and actually is the tool that enabled me to stay hired. My boss was able to see my screen to see my designs as I worked and give input, as well I was able to print directly to the office computer doing this, while living 10hrs away. > > **Cons**: Sometimes it was glitchy, which was then very difficult when I needed to get on the computer at the office but couldn't access it for a couple hours. > > It was extremely helpful, allowed me to easily work remotely. ----- ### "RDM rocks\!\!\!" — 5.0/5 > **Olivia** | *25 September 2024* | Oil & Energy | Recommendation rating: 8.0/10 > > **Pros**: I love the ability to remotely access so many assets at once and save those connections. I can export the file of connections from one application and import it into RDM easily and vice versa. Love the ease of use. > > **Cons**: The URL feature sometimes makes you retype the URL into the address bar as opposed to opening it outright. > > It's great for patching many assets simultaneously. ----- ### "RDM is a must-have admin tool" — 5.0/5 > **Justin** | *25 September 2024* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: Having one application to manage all logins, all forms of remote access for every device imaginable, and even supporting documentation is a wonderful thing. Lots of options for back-end datasource platforms, loads of application integrations. > > **Cons**: The application launch seems a bit slower than I might expect, even on a very fast PC, but once loaded it runs great. > > Overall very positive. We have had only a couple of support tickets over several years (mainly for new features, and one software bug) and they were always handled very well. ----- Page: 1 / 18\ Next: [Next page](https://www.getapp.za.com/software/110415/remote-desktop-manager?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/110415/remote-desktop-manager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data