Remote Desktop Manager

IT management tool to centralize & launch remote connections

4,5 /5 (258 reviews) Write a Review!

Remote Desktop Manager Overview

What is Remote Desktop Manager?

Remote Desktop Manager is an IT management software that helps businesses launch, run, and manage remote connections to virtual machines, websites, remote servers, and business applications. The password management module allows IT professionals to store passwords, usernames, credentials, documentation, files, images, license keys, and other information in a centralized repository.

The platform enables IT teams to configure various external data sources including Dropbox, SQLite, Devolutions Online Database, Microsoft Azure, and more using a dashboard and categorize databases into different categories for handling multiple entries. It offers a host of features including audit trail, two-factor authentication, reporting, version control, user management, collaboration, data import/export, and more. Remote Desktop Manager also offers role-based permissions, which lets administrators grant or restrict access to users to view, edit, or manage specific accounts.

Remote Desktop Manager facilitates integration with various third-party systems such as Dashlane, MariaDB, Citrix XenServer, VMware, 1Password, AuthAnvil, Microsoft SQL Server, and more. It lets professionals record events related to privileged accounts, including login attempts and history, and manage activity logs to track user activity in real-time.

Remote Desktop Manager Overview

Pricing

Starting from
US$199,99/year

Pricing options

Free Trial
Free
Subscription
Value for money

Remote Desktop Manager offers a 30-day free trial for new users, after which the software is available on a perpetual licence basis with optional software maintenance plans.


Remote Desktop Manager Features

Devices
Business size
S M L
Markets
United States, Mexico
Supported Languages
English

Media

Remote Desktop Manager add new entry
Remote Desktop Manager security role assignment
Remote Desktop Manager two-factor authentication
Remote Desktop Manager video Remote Desktop Manager screenshot: Remote Desktop Manager add new entry Remote Desktop Manager screenshot: Remote Desktop Manager security role assignment Remote Desktop Manager screenshot: Remote Desktop Manager two-factor authentication

Remote Desktop Manager Reviews

Remote Desktop Manager Reviews

Overall rating
4,5
/
5
Excellent
159

Very good
82

Average
15

Poor
2

Terrible
0

Value for Money
4,4
Features
4,5
Ease of Use
4,4
Customer Support
4,4
93% recommended this app
Iva O.

Holy Grail of Remote Desktop Software

I came across Remote Desktop Manager in my search to find a better solution to what was becoming a time intensive process of updating, managing and remoting into what was growing to be a substantially large number of various types of connections.

After testing several different remote management platforms with great disappointment, I finally found Remote Desktop Manager and have never looked back. I have been using it for over 5 years now. Not only do I use it to manage all my connections but I can use it in a well laid out platform.


Matthew S.

For A More Resourceful Working Environment

My overall experience using this software has been a good one. I highly recommend using this easy to understand and dependable software application.


Verified Reviewer

I don't like this sw at all, sorry

I'm using this sw from years and I'm totally not sadisfied. Too slow, too complex, and buggy. At least they needs to have 2 interfaces, one advanced and one lite with 10% of the options. they also needs to have a better quality check on the sw because it's usually buggy (or at least insert LTS version , so a user could update 2 or 3 times per month and other if they like will keep all the updates).


Verified Reviewer

More answers than questions


Ariyan T.

Best for using multiple IP addresses from one pc

The expariance of this software is realThe experience of this software is really good. I love to say that, Everyone should use this.ly good. i love to say that, Everyone should use this.


Iva O.
Industry: Government Administration
Company size: 11-50 Employees

Holy Grail of Remote Desktop Software

Used Daily for 2+ years
Reviewed on 2018/08/22
Review Source: Capterra

I came across Remote Desktop Manager in my search to find a better solution to what was becoming a time intensive process of updating, managing and remoting into what was growing to be a substantially large number of various types of connections.

After testing several different remote management platforms with great disappointment, I finally found Remote Desktop Manager and have never looked back. I have been using it for over 5 years now. Not only do I use it to manage all my connections but I can use it in a well laid out platform.

Pros

I can quite literally remote into a crazy amount of connection environments all within under a minute if I want to as well as a specific connection environment along with its specific VPN connection dynamically if I want without having to connect to that groups VPN first.

Remoting like a boss isn’t the only plus to their platform. They have an extensive amount of tool sets one can use within each connection environment to use such as macros, scripts, management tools, command line tools, sub connections, logs and many others. The list of additional functionality is greater than one would be able to leave in a review.

Cons

The only cons I have come across over the years were there were a few times I found the version for Mac OS to be a little buggy but that was resolved timely and it didn’t affect the actual functionality of the software.

Also, some of the macro and script help documentation could have been a little more detailed. However, the help documentation pertaining to this could have very well been updated since the time I needed further clarification which was when I first started using it. I have not needed to use it since that time now that I understand how to configure the macros and scripts within the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Matthew S.
Industry: Information Technology & Services
Company size: 11-50 Employees

For A More Resourceful Working Environment

Used Daily for 1+ year
Reviewed on 2020/11/17
Review Source: Capterra

My overall experience using this software has been a good one. I highly recommend using this easy to understand and dependable software application.

Pros

Remote Desktop Manager is an essential service in the IT field but offers a secure platform for other applications. It allows a whole host of connecting options. For example it offers the use of multiple IPs from one single desktop. It's effective, easy to you and very convenient. No need to use a VPN when using Remote Desktop Manager as the process is already automated. Also, your data is truly secure as it is centrally stored with RBAC config.

Cons

At times when your connection is disrupted there are issues with connecting but overall it's a superb software that's super easy to use which is commendable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 11-50 Employees

I don't like this sw at all, sorry

Used Daily for 2+ years
Reviewed on 2019/09/23
Review Source: Capterra

I'm using this sw from years and I'm totally not sadisfied. Too slow, too complex, and buggy. At least they needs to have 2 interfaces, one advanced and one lite with 10% of the options. they also needs to have a better quality check on the sw because it's usually buggy (or at least insert LTS version , so a user could update 2 or 3 times per month and other if they like will keep all the updates).

Pros

Full of functionality and features. If you think about a vpn, a remote connections this software has the plugin to automate the process. It's also secure because data are centrally stored with rbac config.

Cons

Well.... to heavy , this sw is always slow. I've changed my laptop with a new one with i7 and ssd with 32gb of ram and it's still slow!
It's buggy... i usually skip some version because they add whatever plugin or functionality you probably never use because you will not be able to find it and they broke something you are using.

The ui is confusing, too many options available.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Verified Reviewer
Industry: Banking
Company size: 501-1 000 Employees

More answers than questions

Used Daily for 1+ year
Reviewed on 2020/11/18
Review Source: Capterra

Pros

in my experience, the remote dektop manager (rdm) from devolutions is the best it-tool on the market to establish secure connections and access to various target systems. it enables all possible connection protocols to be used from a central point.
depending on the requirements, the rdm can be used to perform a wide range of tasks. many tasks can be automated. interesting is also the perfect interaction with other products from devolutios. With the possibility to use a free version, all functions and functionalities can be tested in peace and quiet.

Cons

nothing, there are no other necessary functions for the daily work

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Ariyan T.
Industry: Information Technology & Services
Company size: 201-500 Employees

Best for using multiple IP addresses from one pc

Used Daily for 2+ years
Reviewed on 2020/09/17
Review Source: Capterra

The expariance of this software is realThe experience of this software is really good. I love to say that, Everyone should use this.ly good. i love to say that, Everyone should use this.

Pros

I like there connecting option. it was amazing. I can use multiple IP from may one pc. I can use this for my official use. it's very helpful

Cons

there not big least think about this. But sometimes they take too many time to access.I think this is for my connection technical problem.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,7/10
Based on 258 user ratings
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Remote Desktop Manager Pricing

Remote Desktop Manager Pricing

Starting from
US$199,99/year
Free Trial
Free
Subscription
Value for money

Remote Desktop Manager offers a 30-day free trial for new users, after which the software is available on a perpetual licence basis with optional software maintenance plans.

Remote Desktop Manager offers a 30-day free trial for new users, after which the software is available on a perpetual licence basis with optional software maintenance plans.

Value for Money
4,4/5
Based on 258 user ratings
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Remote Desktop Manager Features

Remote Desktop Manager Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,5/5
Based on 258 user ratings
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Categories

Additional information for Remote Desktop Manager

Additional information for Remote Desktop Manager

Key features of Remote Desktop Manager

  • Alerts / Notifications
  • Diagnostic Tools
  • Event Logs
  • File Transfer
  • Hardware Inventory
  • IT Budgeting
  • Knowledge Management
  • License Management
  • Multi-Monitor Navigation
  • Patch Management
  • Remote Access
  • Remote Control
  • Scheduling
  • Self Service Portal
  • Service Desk Management
  • Session Recording
  • Session Transfer
  • Software Inventory
  • Unattended Access
  • User Activity Monitoring

Remote Desktop Manager FAQs

Remote Desktop Manager FAQs

Below are some frequently asked questions for Remote Desktop Manager.

Q. What type of pricing plans does Remote Desktop Manager offer?

Remote Desktop Manager offers the following pricing plans:

Starting from: US$199,99/year

Pricing model: Free, Subscription

Free Trial: Available

Remote Desktop Manager offers a 30-day free trial for new users, after which the software is available on a perpetual licence basis with optional software maintenance plans.

Q. What are the main features of Remote Desktop Manager?

Remote Desktop Manager offers the following features:

  • Alerts / Notifications
  • Diagnostic Tools
  • Event Logs
  • File Transfer
  • Hardware Inventory
  • IT Budgeting
  • Knowledge Management
  • License Management
  • Multi-Monitor Navigation
  • Patch Management
  • Remote Access
  • Remote Control
  • Scheduling
  • Self Service Portal
  • Service Desk Management
  • Session Recording
  • Session Transfer
  • Software Inventory
  • Unattended Access
  • User Activity Monitoring

Q. Who are the typical users of Remote Desktop Manager?

Remote Desktop Manager has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Remote Desktop Manager support?

Remote Desktop Manager supports the following languages:

English

Q. What type of pricing plans does Remote Desktop Manager offer?

Remote Desktop Manager has the following pricing plans:

Free, Subscription

Q. Does Remote Desktop Manager support mobile devices?

Remote Desktop Manager supports the following devices:

Android, iPhone, iPad

Q. What other apps does Remote Desktop Manager integrate with?

Remote Desktop Manager integrates with the following applications:

1Password Business, Dashlane Business, Duo Security, LastPass, MariaDB, Microsoft Azure, MySQL, TeamViewer, VMware

Q. What level of support does Remote Desktop Manager offer?

Remote Desktop Manager offers the following support options:

Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials