TicketCo

TicketCo

The unified platform for efficient event payments

4.9/5 (17 reviews)

TicketCo Overview

TicketCo is the only solution for events and venues that offers online ticketing, omnichannel ticketing, e-Commerce event sales solution and TicketCo Cashless. We help event organisers increase sales with fast payments, cutting costs through eliminating the need of costly hardware for printing or verification. The platform also allows driving incremental revenue by seamlessly integrating ticketing with boxoffice and also goods sold.

For event organisers TicketCo starts with a download of the free app, and results in a full event ticketing and sales platform for both online and offline sales through the integration of iZettle POS terminals.

Event organisers can set up a whole event online, sell tickets in both digital and physical form and pre-sell complementing products that can be collected at the event. At the door the audience tickets are scanned with smart phones and tablets using fast track scanning, and new tickets can be purchased using mobile, card or cash through TicketCo, which integrates online and offline ticket sales. A customer ID is generated for each user going through the door which is used for easy payments throughout the whole event.

During the event the audience can purchase food, drinks, merchandise, and any other items, with any payment form, through the vendors which are fully recorded using iZettle's and scanning devices. This also enables cashless payments without wristbands or RFID through mobile one-click payments. Tickets can also topped up for cashless using cash or card through the iZettle terminals and scanners.

Overall, TicketCo aims to reduce queues and allow the audience to pay easier and faster to in turn generate more sales. Event organisers gain a real time overview of every single sale through the TicketCo app and can utilize push notifications during the event for promotions. One platform, one report and one settlement for the whole event - which aims to reduce accounting costs and save time.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United Kingdom

Supported Languages

English, Norwegian

TicketCo Reviews

Overall rating
4.9/5
100% positive reviews
16
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Isak n solli I.

Efficient and modern

Used Weekly for 2+ years
Reviewed on 2018/10/15
Review Source: Capterra

TicketCo is the best ticket management system on the market. Basicly no down-time, highly professional customer service and a fair price makes the tool desireable for any event manager.

Pros

TicketCo allowed us to focus on our events, and not the logistics related to tickets. The cloud based technology ensured that any modifications on the events were implemented just with a click. The admin sites are user friendly and easy to navigate through, with many good features.

Cons

Some functionalities were not optimal considering multiple events at one time. One should also be able to restrict what sales personell are allowed to see related to remaining volume and sales volume in the app.

Response from TicketCo

Hi Isak!

Thank you very much for such a splendid review! We are very happy to hear you are pleased with the solution!

And also thank you for the constructive feedback. We are always aiming to improve for our clients and will take on board what you mentioned. Thank you / The TicketCo Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Anders T.

Easy, cheap and reliable.

Used Daily for 2+ years
Reviewed on 2017/10/05
Review Source: Capterra

Pros

I really like that TicketCo is providing concert promotors with an easy-to-use, cheap and reliable tool to sell tickets. Other services are expensive and out-dated, TicketCo is not.

Cons

I would like to have the possibility to share or send reports directly to music agents on a regular basis.

Response from TicketCo UK

Hi Anders! We are very happy to hear you are pleased with TicketCo :) Sending regular reports to music agents can easily be done by using the Zapier connector. A member of the team will reach out to you very soon and guide you through the process.
/The TicketCo Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jostein M.

The support is really good at TicketCo!

Used Daily for 1-5 months
Reviewed on 2019/01/07
Review Source: Capterra

I really like it! Its working very well for me and the support is amazing. Thank you!

Pros

I really like the admin page. I also like that you can copy events, it makes it really easy. I like the way the events looks when its done. professional.

Cons

I wish that it was a easier way to take care of the ticket-buyers. That you could stay in touch with them in a easier way then just sending emails to the whole group. That you maybe even could send SMS from TicketCo.

I wish it was easier to track where the ticket buyers came from. And that you could see even more statistics .

Response from TicketCo

Thank you Jostein! Great to hear you are pleased with us.

Regarding your comments:
1. You easily communicate with your ticket buyers by automatically sending their details into your Mailchimp account (via our Zapier connection). There you can set up segmenting, schedule emails, and use amazing graphics.
2. We do offer SMS send outs, we enable this on request.
3. To see where the ticket buyers came from is possible with a cross domain integration with your websites analytics. We are currently in the process of enabling this for all customers (it's called Google analytics cross domain set up with e-commerce).

A member of the team will reach out to you to help you out with above.
Best regards / the TicketCo team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lisa M.

Simpe and efficient!

Used Other for 1+ year
Reviewed on 2017/10/04
Review Source: Capterra

Pros

How easy it is to sell yout tickets both online and at the event. I've never had a coworker or customer be confused as to how it works. The event page on TicketCo's website is highly customizable and is a great way to get all the details about your event out there.

Cons

I wish you could sell tickets on Android devices and it would be great to be able to customize the way your ticket looks when printed.

Response from TicketCo UK

Hi Lisa!

Thank you for taking the time to leave the review, we really appreciate that!

Currently Android can only be used for scanning/verification of tickets/goods. iZettle doesn't have SDK available for Android which means they cannot communicate with our Android app. We are awaiting iZettle to release this and we will let all our customers know when this becomes available.

Regarding customising tickets - the answer is both yes and no, if you utilise a STIMA printer you can in theory customise the tickets. However not in PDF form or for email tickets etc.

We hope this helps, if you have any more queries please do not hesitate to get in touch with us on [email protected]

Best regards / The TicketCo Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Erlend M.

I simply love Ticketco

Used Daily for 1+ year
Reviewed on 2017/10/05
Review Source: Capterra

Saving time, saving money, saving a lot of frustration

Pros

We will do +/- 400 events at SALT (www.salted.no) in 2017-2018. It taks me under 2 minute to announce a new concert or film night. I simply save a lot of time when i use ticketco. It is also easy to learn employees the system. You do not need to be a rocket scientist to use the system.

Response from TicketCo UK

Thank you Erlend :) Fantastic to hear it works so well!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

TicketCo Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

No investment cost | Pay per transaction

TicketCo Features

  • API
  • CRM Integration
  • Sales Analytics

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Customizable Templates
  • Data Import/Export
  • Email Integration
  • Lead Management
  • Monitoring
  • Real Time Data
  • Reporting & Statistics
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Third Party Integration

Additional information for TicketCo

Key features of TicketCo

  • API
  • API Availability
  • Affiliate Management
  • Attendance Management
  • Barcode / RFID Scanning
  • Box Office Management
  • CRM Integration
  • Customer Accounts
  • Discount Management
  • Email Marketing
  • Event Ticketing
  • Fundraising Management
  • Gift Card System
  • Kiosk Ticketing
  • Mobile Ticketing
  • Multi-Channel Marketing
  • Online Booking Integration
  • Online Ticketing
  • Onsite Ticketing
  • POS Integration
  • Print-at-Home
  • Purchasing Management
  • Real Time Analytics
  • Real Time Reporting
  • Reserved Seating
  • Sales & Operations Planning
  • Sales Analytics
  • Sales Integration
  • Season Tickets
  • Social Media Integration

Benefits

  • OmniChannel sales capabilities - advance sales, sales at the door and sales of goods
  • Online shopping cart
  • No need of user accounts or logins
  • Platform independent
  • 360 degree ticket distribution

  • TicketCo FAQs

    Below are some frequently asked questions for TicketCo.

    Q. What type of pricing plans does TicketCo offer?

    TicketCo offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    No investment cost | Pay per transaction

    Q. What are the main features of TicketCo?

    TicketCo offers the following features:

    • API
    • API Availability
    • Affiliate Management
    • Attendance Management
    • Barcode / RFID Scanning
    • Box Office Management
    • CRM Integration
    • Customer Accounts
    • Discount Management
    • Email Marketing
    • Event Ticketing
    • Fundraising Management
    • Gift Card System
    • Kiosk Ticketing
    • Mobile Ticketing
    • Multi-Channel Marketing
    • Online Booking Integration
    • Online Ticketing
    • Onsite Ticketing
    • POS Integration
    • Print-at-Home
    • Purchasing Management
    • Real Time Analytics
    • Real Time Reporting
    • Reserved Seating
    • Sales & Operations Planning
    • Sales Analytics
    • Sales Integration
    • Season Tickets
    • Social Media Integration

    Q. Who are the typical users of TicketCo?

    TicketCo has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does TicketCo support?

    TicketCo supports the following languages:

    English, Norwegian

    Q. What type of pricing plans does TicketCo offer?

    TicketCo has the following pricing plans:

    Subscription

    Q. Does TicketCo support mobile devices?

    TicketCo supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does TicketCo integrate with?

    TicketCo integrates with the following applications:

    Facebook, Mailchimp, Zapier, iZettle

    Q. What level of support does TicketCo offer?

    TicketCo offers the following support options:

    Online Support, Phone Support