KORONA

KORONA

A all-in-one cloud-based POS and inventory management system

4.6/5 (37 reviews)

KORONA Overview

KORONA cloud-based point of sale software comes with universal features applicable to general retailers. But KORONA also offers tailored solutions for specific business types, including convenience stores, pet shops, gift shops, and liquor stores, along with quick service options for bakeries, coffee shops, museums, and amusement parks. The KORONA winery POS adds specific hospitality features associated with the general sale of wine, while also able to manage wine tastings, club membership, and hospitality/service requirements. Wineries can leverage table management and process tip payments while the inventory management software is accurate enough to track wine stocks by the glass. Promising an intuitive and configurable POS interface that eases employee training, KORONA is adjustable to meet established retail workflows with button and screen layouts customizable across compatible touchscreen checkout terminals, tablets, and smartphones.

Aside from the main POS system and the cloud-based back office portal for running real time sales reports and statistical analysis, KORONA Menu adds a companion mobile app for iOS platforms. This extends KORONA to an electronic waiter's notepad for restaurants, bars, leisure clubs, cafés, etc., automatically connecting to a detected KORONA terminal.

Broader standard POS features include integrated payment processing, inventory tracking, multi-store and warehouse management, employee time/activity reports, commission tracking, cashier permissions, product analysis, automated ordering, vendor management, and more. KORONA also integrates with bLoyal, an advanced customer loyalty system that is primarily used by wineries. For ticketing and membership services, KORONA can provide customer profiles, ticket printing, eCommerce integration, and turnstile integration. All software updates are included in the monthly rate and applied to every software subscriber on an automatic, monthly basis.

Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

KORONA Reviews

Overall rating
4.6/5
97% positive reviews
24
Excellent
12
Very good
1
Average
0
Poor
0
Terrible
Oniqueh G.

Great POS and Support Team

Used Daily for 1-5 months
Reviewed on 2019/07/22
Review Source: Capterra

We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store.

Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help.

Pros

The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great!
Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall!

Cons

We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on.

Response from COMBASE

Thanks for taking the time to leave us a review, Oniqueh. We're proud of our customer service, so that's really nice to hear :) Call us with questions anytime!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jennifer B.

Never easy making changes/ but Korona was relatively painlessly

Used Daily for 2+ years
Reviewed on 2018/06/08
Review Source: Capterra

Fairly straightforward POS system that is evolving

Pros

Outstanding customer phone suppprt. Our account rep(s) are over the top attentive and eager to trouble shoot at any hour -this is always very reassuring

Cons

Still not every thing we need and difficulties expressing our needs. Updates often times remove functionality that is worthwhile and it's difficult to convey the importance of not losing functionality. The time difference has also caused some issues on pressing issues -and updates are not tested on all platforms and to the extent that I feel they should be.

Response from COMBASE

Thank you very much for your review! We try to make KORONA better with every update and are very sorry that some updates had the opposite effect for you. We will address this with the product team and do our best to not have updates affect any customers negatively in the future.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ken M.

Quite useful

Used Daily for 6-12 months
Reviewed on 2019/07/31
Review Source: Capterra

All the information is so handy to use once it’s set up

Pros

All the information I need regarding the running of my store is right here

Cons

Set up takes hours so many things needed to get it going

Response from COMBASE

Hey Ken, thanks for the kind review! We're happy to hear it's been a great solution for your business. We know KORONA's extensive features can take time to learn, so we're always here for initial training as well as any other questions that you have down the road. Give us a call anytime if you have any questions!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Mubedi K.

As a POS it offers great value for the money. i have used it for 4 years.

Used Daily for 2+ years
Reviewed on 2018/06/08
Review Source: Capterra

Day to day management and business intelligence

Pros

Support is outstanding. They keep adding features. It is easy to use. The back office has a lot of tools to help understand the business and customizing the UI is fairly simple.

Cons

Rental inventory management is immature. Forces me to deal with 2 platforms which is unfortunate. Some of the queries are a bit weak in my opinion. I sometimes want to do AND operations to find products and it will do OR instead. Not as useful as it could be.

Response from COMBASE

Thank you for your review. We will address your concerns and suggestions with the product team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Ryan D.

Great Pos system for the money

Used Daily for 6-12 months
Reviewed on 2019/07/31
Review Source: Capterra

Pros

Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business. We would recommend korona.

Cons

Gift card ability and ability to put returns on gift cards

Response from COMBASE

Thanks for taking the time to leave us a review! We'll reach out to you shortly about any issues with gift cards that you might be having.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

KORONA Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription
Value for money

A free trail is available on request, after which pricing starts at $49 per month, per POS terminal.

There are 5 optional additional modules:
KORONA Retail – $10 per POS per month
KORONA Food – $10 per POS per month
KORONA Plus – $20 per POS per month
KORONA Ticket – $50 per entry point per month
KORONA Franchise – $30 per franchisee per month

The free trial is unlimited, requires no commitment, and comes with a product demo and walk-thru. Contracts are strictly month-to-month and contain no hidden fees. Support is included in the pricing and is provided by phone, chat, and email 24/7.

KORONA Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Mobile Integration
  • Reporting & Statistics
  • Third Party Integration

  • Customizable Branding
  • Email Integration
  • Social Media Integration

Additional information for KORONA

Key features of KORONA

  • Cashier permissions
  • Cashier permissions
  • Commission tracking
  • Customer account profiles
  • Customer returns
  • Data import
  • Delivery management
  • Employee management
  • Employee time tracking
  • Gift card management
  • Gift card management
  • Gift card system
  • Individual button configuration
  • Inventory tracking
  • Loyalty program support
  • Multi-language support
  • Multi-location
  • Offline mode
  • Ordering automation
  • POS
  • POS integration
  • Point of Sale (POS)
  • Pricing management
  • Pricing rules
  • Promotions management
  • Quickbooks integration
  • Real time reporting
  • Reporting & statistics
  • Retail inventory management
  • Returns management
  • Revenue recognition
  • Security & encryption
  • Stock management
  • Supplier order portal
  • Touch screen
  • Warehouse management
  • Wine club management

Benefits

  • KORONA is a retail point of sale (POS) system that caters to multiple business types, offering specialized features suitable for handling the sales processing, inventory and CRM requirements of multi-location, franchise. and single stores alike.
  • Consisting of an online back-office interface available 24/7 either remotely or on-site, retailers can configure and analyze operational workflows and sales performance reporting, while the fully configurable checkout-based retail POS system records and uploads every transaction.
  • The dedicated Winery POS option extends fundamental sales processing to manage wine tastings and additional hospitality features (including table management and tip handling), bottle and case-based inventory management, interstate shipping, and general retail.
  • KORONA Winery adds the bLoyal loyalty system for winery businesses that want to add customer recognition, order processing, and implement frequent buyer programs such as wine clubs.
  • The full range of retail business types that KORONA supports includes convenience stores, pet shops, gift shops, liquor stores, bakeries, coffee shops, food trucks, vape shops, bookstores, QSRs, hardware stores, bike shops, museums, water parks, and amusement parks.
  • KORONA FAQs

    Below are some frequently asked questions for KORONA.

    Q. What type of pricing plans does KORONA offer?

    KORONA offers the following pricing plans:

    Starting from: US$49,00/month

    Pricing model: Subscription

    Free Trial: Available

    A free trail is available on request, after which pricing starts at $49 per month, per POS terminal.

    There are 5 optional additional modules:
    KORONA Retail – $10 per POS per month
    KORONA Food – $10 per POS per month
    KORONA Plus – $20 per POS per month
    KORONA Ticket – $50 per entry point per month
    KORONA Franchise – $30 per franchisee per month

    The free trial is unlimited, requires no commitment, and comes with a product demo and walk-thru. Contracts are strictly month-to-month and contain no hidden fees. Support is included in the pricing and is provided by phone, chat, and email 24/7.

    Q. What are the main features of KORONA?

    KORONA offers the following features:

    • Cashier permissions
    • Cashier permissions
    • Commission tracking
    • Customer account profiles
    • Customer returns
    • Data import
    • Delivery management
    • Employee management
    • Employee time tracking
    • Gift card management
    • Gift card management
    • Gift card system
    • Individual button configuration
    • Inventory tracking
    • Loyalty program support
    • Multi-language support
    • Multi-location
    • Offline mode
    • Ordering automation
    • POS
    • POS integration
    • Point of Sale (POS)
    • Pricing management
    • Pricing rules
    • Promotions management
    • Quickbooks integration
    • Real time reporting
    • Reporting & statistics
    • Retail inventory management
    • Returns management
    • Revenue recognition
    • Security & encryption
    • Stock management
    • Supplier order portal
    • Touch screen
    • Warehouse management
    • Wine club management

    Q. Who are the typical users of KORONA?

    KORONA has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations, Small Business

    Q. What languages does KORONA support?

    KORONA supports the following languages:

    English

    Q. What type of pricing plans does KORONA offer?

    KORONA has the following pricing plans:

    Subscription

    Q. Does KORONA support mobile devices?

    KORONA supports the following devices:

    iPhone, iPad

    Q. What other apps does KORONA integrate with?

    KORONA integrates with the following applications:

    Como, Magento, Microsoft Excel, QuickBooks, WooCommerce, bLoyal

    Q. What level of support does KORONA offer?

    KORONA offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials