A all-in-one cloud-based POS and inventory management system
4.6/5 (37 reviews)KORONA cloud-based point of sale software comes with universal features applicable to general retailers. But KORONA also offers tailored solutions for specific business types, including convenience stores, pet shops, gift shops, and liquor stores, along with quick service options for bakeries, coffee shops, museums, and amusement parks. The KORONA winery POS adds specific hospitality features associated with the general sale of wine, while also able to manage wine tastings, club membership, and hospitality/service requirements. Wineries can leverage table management and process tip payments while the inventory management software is accurate enough to track wine stocks by the glass. Promising an intuitive and configurable POS interface that eases employee training, KORONA is adjustable to meet established retail workflows with button and screen layouts customizable across compatible touchscreen checkout terminals, tablets, and smartphones.
Aside from the main POS system and the cloud-based back office portal for running real time sales reports and statistical analysis, KORONA Menu adds a companion mobile app for iOS platforms. This extends KORONA to an electronic waiter's notepad for restaurants, bars, leisure clubs, cafés, etc., automatically connecting to a detected KORONA terminal.
Broader standard POS features include integrated payment processing, inventory tracking, multi-store and warehouse management, employee time/activity reports, commission tracking, cashier permissions, product analysis, automated ordering, vendor management, and more. KORONA also integrates with bLoyal, an advanced customer loyalty system that is primarily used by wineries. For ticketing and membership services, KORONA can provide customer profiles, ticket printing, eCommerce integration, and turnstile integration. All software updates are included in the monthly rate and applied to every software subscriber on an automatic, monthly basis.
Pros
The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great!
Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall!
Cons
We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on.
Thanks for taking the time to leave us a review, Oniqueh. We're proud of our customer service, so that's really nice to hear :) Call us with questions anytime!
Fairly straightforward POS system that is evolving
Pros
Outstanding customer phone suppprt. Our account rep(s) are over the top attentive and eager to trouble shoot at any hour -this is always very reassuring
Cons
Still not every thing we need and difficulties expressing our needs. Updates often times remove functionality that is worthwhile and it's difficult to convey the importance of not losing functionality. The time difference has also caused some issues on pressing issues -and updates are not tested on all platforms and to the extent that I feel they should be.
Thank you very much for your review! We try to make KORONA better with every update and are very sorry that some updates had the opposite effect for you. We will address this with the product team and do our best to not have updates affect any customers negatively in the future.
All the information is so handy to use once it’s set up
Pros
All the information I need regarding the running of my store is right here
Cons
Set up takes hours so many things needed to get it going
Hey Ken, thanks for the kind review! We're happy to hear it's been a great solution for your business. We know KORONA's extensive features can take time to learn, so we're always here for initial training as well as any other questions that you have down the road. Give us a call anytime if you have any questions!
Day to day management and business intelligence
Pros
Support is outstanding. They keep adding features. It is easy to use. The back office has a lot of tools to help understand the business and customizing the UI is fairly simple.
Cons
Rental inventory management is immature. Forces me to deal with 2 platforms which is unfortunate. Some of the queries are a bit weak in my opinion. I sometimes want to do AND operations to find products and it will do OR instead. Not as useful as it could be.
Thank you for your review. We will address your concerns and suggestions with the product team.
Pros
Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business. We would recommend korona.
Cons
Gift card ability and ability to put returns on gift cards
Thanks for taking the time to leave us a review! We'll reach out to you shortly about any issues with gift cards that you might be having.
A free trail is available on request, after which pricing starts at $49 per month, per POS terminal.
There are 5 optional additional modules:
KORONA Retail – $10 per POS per month
KORONA Food – $10 per POS per month
KORONA Plus – $20 per POS per month
KORONA Ticket – $50 per entry point per month
KORONA Franchise – $30 per franchisee per month
The free trial is unlimited, requires no commitment, and comes with a product demo and walk-thru. Contracts are strictly month-to-month and contain no hidden fees. Support is included in the pricing and is provided by phone, chat, and email 24/7.
Below are some frequently asked questions for KORONA.
KORONA offers the following pricing plans:
Starting from: US$49,00/month
Pricing model: Subscription
Free Trial: Available
A free trail is available on request, after which pricing starts at $49 per month, per POS terminal.
There are 5 optional additional modules:
KORONA Retail – $10 per POS per month
KORONA Food – $10 per POS per month
KORONA Plus – $20 per POS per month
KORONA Ticket – $50 per entry point per month
KORONA Franchise – $30 per franchisee per month
The free trial is unlimited, requires no commitment, and comes with a product demo and walk-thru. Contracts are strictly month-to-month and contain no hidden fees. Support is included in the pricing and is provided by phone, chat, and email 24/7.
KORONA offers the following features:
KORONA has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
KORONA supports the following languages:
English
KORONA has the following pricing plans:
Subscription
KORONA supports the following devices:
iPhone, iPad
KORONA integrates with the following applications:
Como, Magento, Microsoft Excel, QuickBooks, WooCommerce, bLoyal
KORONA offers the following support options:
Knowledge Base, Online Support, Phone Support, Video Tutorials
We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store.
Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help.