About Mend
Launch your Telemedicine program today with MendFree.
Mend is a Telehealth platform for modern practices of any size. With a platform offering both free and scalable enterprise solutions, Mend enables providers to connect to their patients anytime, anywhere, and with any device through messaging, video, and forms.
Full HIPAA compliance means you can communicate with patients or third parties with confidence that data is secure. Manage high-risk appointment no-shows and reduce their impact on your schedule and revenue with AI predictive software.
Engage your patients and break down healthcare barriers with Mend - the easiest total solution in Telemedicine.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Mend
Key benefits of Mend
Devices
Business size
Markets
Puerto Rico, United States, US Virgin Islands
Supported Languages
Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, pt-br, pt-pt, sr-cyrl, zh-hant and 42 others
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Mend
Images
Features
Total features of Mend: 89
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Automated Scheduling
- Bill Payment
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Call Reminders
- Care Plan Management
- Care Summaries
- Charting
- Chat/Messaging
- Client Database
- Confirmation/Reminders
- Customer Database
- Customizable Branding
- Customizable Forms
- Document Management
- Drag & Drop
- EHR-Agnostic
- Electronic Signature
- Email Reminders
- Event Calendar
- Event Scheduling
- Facility Scheduling
- File Sharing
- For Medical Purposes
- Group Scheduling
- HIPAA Compliant
- Health Record Access
- Historical Reporting
- Intake Management
- Lab Results
- Live Chat
- Messaging
- Mobile Access
- Multi-Language
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Appointment Types
- No-Show Tracking
- On Call Scheduling
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Payments
- Online Scheduling
- Patient Education
- Patient Engagement Software
- Patient Flow Management
- Patient Intake
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payment Reminders
- Practice Management
- Prescription Renewal
- Real Time Reporting
- Recurring Appointments
- Reminders
- Remote Treatment Plans
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- SMS Messaging
- SMS Reminders
- Scheduling
- Secure Messaging
- Self Service Portal
- Surveys & Feedback
- Task Management
- Third Party Integrations
- Two-Way Audio & Video
- Video Conferencing
- Video Consultations
- Virtual Meetings
- Virtual Waiting Room
- Waiting Time Tracking
- Website Integration
Alternatives
Zoom Meetings
Zoom Video Webinars
BlueJeans
Webex
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Mental Health Care
- Company size: 2-10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Incredibly Impressed
Reviewed on 2019/02/05
Really impressed. I will recommend this to all colleagues. Everything has been so incredibly easy...
Really impressed. I will recommend this to all colleagues. Everything has been so incredibly easy to access all of our patients who fill out the paperwork complement on the ease of the system.
Pros
We are able to add surveys for our patients to take which has been tremendously helpful in our assessment process. Getting the scores for the surveys is also tremendously easy.
Cons
I don't have anything negative to say.
- Industry: Consumer Services
- Company size: Self Employed
- Used for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Mend
Reviewed on 2020/07/12
My overall experience with Mend was helpful, a lot of other software don't give you the tools to be...
My overall experience with Mend was helpful, a lot of other software don't give you the tools to be able to show X-rays and other documents that your doctor would want to share with you.
Pros
Mend is very easy to use when getting into touch with your doctor. I only used this software once to go over my X-rays on my back. I like that you can use this on your computer or your cell phone, makes it very convenient. You have ton's of different chat tools and can video chat with your doctor while going over results.
Cons
The downer of this software is how much is it. I think the price rounds around $100 to $200 bucks which is way to pricey for me, and there's no way I could afford that especially when there is so many different ways over the computer or your cell that you can use to talk to your doctor. My doctor wanted me to use this software to be able to access my X-Rays and see what's going on which is why is was free for me just this once.
Response from Mend VIP
Mend does not charge a patient to use the services. Any patient responsibility is between the patient and the provider. Mend starts at $49 per provider per month.
- Industry: Mental Health Care
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Mend has been excellent for our outpatient mental health practice
Reviewed on 2021/11/22
Pros
The program has been easy to implement and use. We appreciate all of the data for the visits so that we can easily document our video sessions in the event of an audit.
Cons
The program has been great, but has a high up-front cost which could be prohibitive for some. Monthly or quarterly billing could facilitate use.
Alternatives Considered
Zoom MeetingsReasons for Switching to Mend
The data recorded for visits (connection time, signal reports, etc), easy connection to customer service when needed- Industry: Public Policy
- Company size: 10 000+ Employees
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Review
Reviewed on 2021/12/02
Pros
I like the way the interface works, but I feel like it could be better; something similar to apples GUI website etc. etc.
Cons
I dont like how its sometimes clunky. The way things are positioned are also different than most popular website that make the interface of the website simple to use
- Industry: Mental Health Care
- Company size: 51-200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MEND is a wonderful addition for client/patient reminders
Reviewed on 2021/11/09
Pros
The reminders but being able to text a client a personal message and to be able to search a client by first name or part of their name.
Cons
The Check In process does not transfer back to our software fast enough. If our Clinician finished their reports before the check in is back the check in will not show in our software program. I have to manual watch each appointment to catch this.
Mend FAQs
Below are some frequently asked questions for Mend.Q. What type of pricing plans does Mend offer?
Mend offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Launch MendFree or request a custom demo for MendEnterprise.
Q. Who are the typical users of Mend?
Mend has the following typical customers:
11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Mend support?
Mend supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, pt-br, pt-pt, sr-cyrl, zh-hant
Q. Does Mend support mobile devices?
Mend supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Mend integrate with?
We do not have any information about what integrations Mend has
Q. What level of support does Mend offer?
Mend offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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