Mend

4.6 (866)
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The #1 Telehealth, Patient Engagement, & Automated Payments

About Mend

At Mend, we believe that innovation is the key to better health outcomes. We exist to provide high-tech, high-touch digital patient engagement, and telehealth solutions that streamline operations and improve patient outcomes. Our enterprise platform offers easy patient intake & communications, custom in-office, and virtual care workflows, while performing seamless telehealth - optimized with AI.

We offer Telehealth, Patient Engagement, & Complete Digital Patient Management: Automated Patient Payments, Appointment Reminders, AI-Predicted No Shows, Enhanced Virtual Waiting Room, Patient Self-Scheduling & Digital Forms. #1 Rated Support & Custom Workflows.

Mend Has 98.3% Engagement, 99.85% Video Connection, & Single Digit No-Show Rates.

Mend Has Automation Technology To Integrate With Any EHR, PMS, or Other Systems. Perfect Fit For Large Provider Groups.


Key benefits of Mend

  • A.I. no-show and cancellation predictors make your schedule real allowing you to maximize capacity resulting in incredible ROI.
  • Mend appointment reminders integrate with our A.I. technology to communicate differently to high risk appointments. The result is a dramatic reduction in both no-shows and cancels while providing the intelligence to know where to optimize the schedule.
  • Telemedicine drives patient compliance and satisfaction while making it easier to recruit providers from anywhere. Mend provides instant support to both patients and providers in the rare case of an issue. Visits happen on Mend!
  • Mend scheduling and patient self-scheduling allows you to book business 24/7/365 like Amazon. This is a fully automated solution that can handle your current decision trees and provider steerage needs.
  • Mend digital forms make the clip-board obsolete and can automatically move discrete data into the patient chart.

  • Images

    Mend Software - Audio and video support with messaging-based visits is supported by screen sharing and canvas modes
    Mend Software - Paperless automation features include the ability to upload medical insurance card images for proof of care
    Mend Software - Capture, record and monitor patient health feedback such as prescription habits and general symptoms such as daily pain ratings
    Mend Software - Mend provides a simplified payment experience with the ability to store payment methods on file, while using an existing merchant account with no added fees
    Mend Software - Smart automatic appointment reminders can be sent via SMS and email to reduce patient no-shows
    Mend Software - Patient check-in and kiosk mode gives patients the ability to search appointments, log attendance, fill out documents and make payments from an office device
    Mend Software - Encourage patients to document health symptoms from any device, logging health issues for reference at appointment time
    Mend Software - Administer automated billable assessments that enhance a patient's medical records, grow revenue and add clarity on conditions before consultation
    Mend Software - Invite referral sources and new patient leads to engage 24/7, supporting the expansion of new business and raising customer satisfaction levels
    Mend Software - HIPAA audio and video connectivity promises mobile-friendly, secured telemedicine services subject to full insurance reimbursement support
    Mend Software - Requiring no special software or installation, patients need only click a link from a text message or an email to connect
    View 12 more
    Mend video
    Mend Software - Audio and video support with messaging-based visits is supported by screen sharing and canvas modes
    Mend Software - Paperless automation features include the ability to upload medical insurance card images for proof of care
    Mend Software - Capture, record and monitor patient health feedback such as prescription habits and general symptoms such as daily pain ratings
    Mend Software - Mend provides a simplified payment experience with the ability to store payment methods on file, while using an existing merchant account with no added fees
    Mend Software - Smart automatic appointment reminders can be sent via SMS and email to reduce patient no-shows
    Mend Software - Patient check-in and kiosk mode gives patients the ability to search appointments, log attendance, fill out documents and make payments from an office device
    Mend Software - Encourage patients to document health symptoms from any device, logging health issues for reference at appointment time
    Mend Software - Administer automated billable assessments that enhance a patient's medical records, grow revenue and add clarity on conditions before consultation
    Mend Software - Invite referral sources and new patient leads to engage 24/7, supporting the expansion of new business and raising customer satisfaction levels
    Mend Software - HIPAA audio and video connectivity promises mobile-friendly, secured telemedicine services subject to full insurance reimbursement support
    Mend Software - Requiring no special software or installation, patients need only click a link from a text message or an email to connect

    Not sure about Mend? Compare with a popular alternative

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    US$24.99
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    Pricing Options

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    Features

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    Ease of Use

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    Reviews

    Overall rating

    4.6 /5
    (866)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.5/5
    Customer Support
    4.6/5

    Already have Mend?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 866
    Ronald Abilmar
    Ronald Abilmar
    Overall rating
    • Industry: Computer Software
    • Company size: 2–10 Employees
    • Used Weekly for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Transforming my healthcare experience forever.

    Reviewed on 2023/09/10

    I love the flexibility it offers by allowing me to communicate with my healthcare providers via...

    I love the flexibility it offers by allowing me to communicate with my healthcare providers via messages, video or forms, which perfectly suits my needs and preferences is great.

    Pros

    It's great that it has simplified and streamlined my healthcare experience, allowing me to receive the care I need quickly and efficiently.

    Cons

    Well, sometimes I have experienced some connectivity problems or communication delays when using the platform.

    Michael
    Overall rating
    • Industry: Oil & Energy
    • Company size: 51–200 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Tela visit

    Reviewed on 2024/12/05

    Pros

    Very convenient and the provider was very helpful

    Cons

    None as of now its a convenient system to use

    Edtia
    Overall rating
    • Industry: Mental Health Care
    • Company size: 11–50 Employees
    • Used Monthly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Review of Mend

    Reviewed on 2024/03/26

    Pros

    I liked that i was able to successfully complete a mental health appointment with my provider.

    Cons

    I couldnt use background apps, because the app wouldnt allow that.

    Toby
    Overall rating
    • Industry: Accounting
    • Company size: Self Employed
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    It has helped immensely

    Reviewed on 2024/10/14

    It has allowed me to seek help for my mental health issues in spite of having limited transportation

    It has allowed me to seek help for my mental health issues in spite of having limited transportation

    Pros

    Ability to continue to work on my mental health even though I can't always make it to a traditional appointment. It has literally been a lifesaver.

    Cons

    The call quality isn't always the best...

    Glenn
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: Self Employed
    • Used Monthly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Frequent User

    Reviewed on 2024/12/11

    seamless connection, good video & audio everytime

    seamless connection, good video & audio everytime

    Pros

    quick & easy connect, always works well.

    Cons

    all good, no complaints anytime I use it

    Showing 5 reviews of 866 Read all reviews

    Mend FAQs

    Below are some frequently asked questions for Mend.

    Mend offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Launch MendFree or request a custom demo for MendEnterprise.

    Mend has the following typical customers:

    11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Mend supports the following languages:

    Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

    Mend supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Mend has

    Mend offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Mend.