SocketLabs

SocketLabs

Marketing & transactional email delivery platform

1/5 (1 review)

SocketLabs Overview

SocketLabs is a marketing and transactional email delivery service with features for sending, receiving, and tracking the success of emails and recipient engagement. Aiming to provide a reliable email delivery engine for sending marketing and transactional emails, SocketLabs provides users with tools such as email campaign planning, email templates, custom forms, analytics, and inbound email parsing. The SocketLabs platform is designed to help businesses of any size to send engaging and customized content to their target inboxes with an advanced delivery service and APIs.

SocketLabs provides tools to assist with email marketing, from campaign planning to performance insights. Users can create email marketing campaigns by choosing from one of SocketLabs pre-designed templates or create from scratch using the drag and drop email designer. Campaigns can be personalized with custom and merged fields, and drip campaigns can also be launched to engage customers with triggered emails and automatic follow ups. SocketLabs outbound email analytics provide real-time insight into metrics such as number of failed, opened, or bounced emails, as well as click-through rates, complaints, or spam reports.

With the aim of enhancing the deliverability of emails, SocketLabs provides tools such as ISP management, authentication, and whitelisting. The ISP management function means that businesses can avoid worrying about running into issues with service providers or setting up email delivery infrastructures, as SocketLabs do it on their behalf and maintain communication with ISP’s in regards to email delivery. Authentication and whitelisting is also handled by SocketLabs to ensure that ISP’s validate and trust all emails sent by businesses through their platform, and that delivery is never compromised.

Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United States

Supported Languages

English

SocketLabs Reviews

Overall rating
1/5
0% positive reviews
0
Excellent
0
Very good
0
Average
0
Poor
1
Terrible

Doesn't work... low deliverability... lots of bounces... very slow

Used Other for Free Trial
Reviewed on 2019/02/05
Review Source

Pros

Seemed like it was worth a try. The price sounded good. Seemed like it could potentially be a better deal than my current one... it wasn't.

Cons

First of all, they took a time-tested, carefully vetted list which had 0 complaints for the past 4 months and
demonstrated that their bounce rates were 4x higher than I was used to. Then, they suspended my account after 800 emails were sent (out of 32,000). Not very impressive. Not worth the time and effort, and it was free. They were even bouncing emails sent to old friends whose emails I knew for a fact were correct.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10

SocketLabs Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Starter: $15/month

Chrome: $79/month

High volume: custom pricing. Contact SocketLabs for a custom price quote.

SocketLabs Features

  • API
  • Customizable Branding
  • Customizable Templates
  • Drag & Drop Interface
  • Engagement Analytics

  • A/B Testing
  • Activity Dashboard
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Data Import/Export
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration
  • Social Network Marketing
  • Tagging
  • Third Party Integration

Additional information for SocketLabs

Key features of SocketLabs

  • API
  • Campaign planning
  • Custom fields
  • Customer activity reporting
  • Customizable branding
  • Customizable templates
  • Drag & drop interface
  • Drip email marketing
  • Email distribution
  • Email marketing
  • Email templates
  • Email tracking
  • Engagement analytics
  • Multi-variate testing
  • Performance reports
  • Response management
  • Subscriber management
  • Whitelisting / blacklisting

Benefits

  • Accept and store inbound emails with SocketLabs' scalable inbound email parsing tool which can deconstruct emails and provide a complete summary and analysis on inbound email activity for the account.

  • Create engaging email campaigns with SocketLabs email designer using the drag and drop interface and customizable templates. Add custom branding and fields to target and engage customers.

  • Gain insight into campaign or email performance with SocketLabs analytics which provide visual reports on metrics such as bounce rate, complaints, and number of emails sent, opens, fails, clicks, and more.

  • Use SocketLabs API to display email statistics on the company's customer database or inject bulk emails to improve application performance. SocketLabs provides a reporting API, injection API, and a notification API to adapt the platform to business needs.

  • Enhance deliverability with SocketLabs whitelisting, ISP management, and authentication tools which ensures all emails sent from the platform are accepted and trusted by ISP’s and corporate domains.

  • SocketLabs FAQs

    Below are some frequently asked questions for SocketLabs.

    Q. What type of pricing plans does SocketLabs offer?

    SocketLabs offers the following pricing plans:

    Starting from: US$15,00/month

    Pricing model: Free, Subscription

    Free Trial: Not Available

    Starter: $15/month

    Chrome: $79/month

    High volume: custom pricing. Contact SocketLabs for a custom price quote.

    Q. What are the main features of SocketLabs?

    SocketLabs offers the following features:

    • API
    • Campaign planning
    • Custom fields
    • Customer activity reporting
    • Customizable branding
    • Customizable templates
    • Drag & drop interface
    • Drip email marketing
    • Email distribution
    • Email marketing
    • Email templates
    • Email tracking
    • Engagement analytics
    • Multi-variate testing
    • Performance reports
    • Response management
    • Subscriber management
    • Whitelisting / blacklisting

    Q. Who are the typical users of SocketLabs?

    SocketLabs has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does SocketLabs support?

    SocketLabs supports the following languages:

    English

    Q. What type of pricing plans does SocketLabs offer?

    SocketLabs has the following pricing plans:

    Free, Subscription

    Q. Does SocketLabs support mobile devices?

    We do not have any information about what devices SocketLabs supports

    Q. What other apps does SocketLabs integrate with?

    SocketLabs integrates with the following applications:

    Wordpress

    Q. What level of support does SocketLabs offer?

    SocketLabs offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials