GetSocial

Rating

4,3

Zach B.

great product and FANTASTIC support

Used Daily for 2+ years

Reviewed on 2017/11/03

Review Source: Capterra

Multi site social sharing widget. Great mobile responsiveness. Tons of customization options.

Pros

I had a multi site requirement (subdomains). All the other vendors for software of this nature wanted a per site subscription, even though they are on the same domain. GetSocial.io was super flexible and set my account up exactly as I needed it for my product. Could not be happier with the product.

Response from GetSocial

Hey Zach,

Thanks for the awesome review!

I'm glad you appreciate our offer :)

Cheers!

Rating breakdown

Value for Money

Ease of Use

Customer Support

Likelihood to recommend: 10.0/10

Sukhdeep S.

Industry: Media Production

Company size: Self Employed

Have been a customer of GetSocial for more than 2 years now. It is simple to use and integrate

Used Daily for 2+ years

Reviewed on 2017/10/30

Review Source: Capterra

Pros

I like how it is simple to integrate on the website, provides a host of features and gives detailed analytics of the shares on various social media

Cons

It doesn't allow collection of phone numbers using the subscribe plugin. I was looking to collect phone numbers like we collect email ids, but the form wouldn't take digits!

Response from GetSocial

Hi Sukhdeep,

Happy to know that you've been a happy customer for a long time!

Regarding the phone number collection, I always recommend contacting us personally, as sometimes we can add those changes to your account :)

If you need anything, just send an email to [email protected] and we'll do our best to help you.

Cheers!

Rating breakdown

Value for Money

Ease of Use

Customer Support

Likelihood to recommend: 8.0/10

Tim W.

Great product, poor customer service

Used Daily for 6-12 months

Reviewed on 2017/10/26

Review Source: Capterra

Pros

Ease of use, the product is fairly easy to set up and get going. The load time is also exceptional and doesn't weigh down the site.

Cons

Product is a bit overpriced, with poor customer support. If you need to add any type of customization to it it's a struggle. Also they will double charge you for sub domains.

Response from GetSocial

Hi Tim,

Thanks for posting this review. It's incredibly important for us to know what our clients think, both good and bad.

Regarding the customization and sub-domains, I'm going to follow up with you by email so we can sort out those issues and maybe, who knows, turn this review around!

Rating breakdown

Value for Money

Ease of Use

Customer Support

Verified Reviewer

Industry: Performing Arts

The clear leader in a field of one!

Used Daily for 1+ year

Reviewed on 2017/11/02

Review Source: Capterra

Pros

Ease of use, customizability, features, functionality, customer support, overall quality and value for money.

Cons

Needs to release more features. There's a lot more that can be offered in keeping with it's biggest competitor SUMO which unrolls many new features regularly.

Response from GetSocial

Hey there,

Thanks a lot for the 5 start review, we're really glad that our users and clients value our software :)

Regarding the launch of new features, we've actually been quite busy!

In the last year we launched a new version of Viral Alerts, Social Automation and our unique Social Link Analyzer! Sumo is launching a lot of features as well, but they have a different focus than us at the moment.

Anyway, if you have any idea or feedback about new features, feel free to tell us at [email protected] ;)

Cheers!

Rating breakdown

Value for Money

Ease of Use

Customer Support

Likelihood to recommend: 10.0/10

Davis G.

Industry: Higher Education

Easy to use plugin for sharing sharing and tracking

Used Daily for 2+ years

Reviewed on 2017/10/26

Review Source: Capterra

Pros

Easy to setup and great support. I recommend Get Social to anyone else looking for a tool like this.
I always had a great experience with the product and with the support from their team.

Response from GetSocial

Hey Davis,

It's great to see our very first client giving us a stellar review :)

The GetSocial team hopes you keep doing a fantastic work at Uniarea!

Rating breakdown

Value for Money

Ease of Use

Customer Support

Likelihood to recommend: 10.0/10

User recommendation

8,7/10

Based on 23 user ratings

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User recommendation

8,2/10

GetSocial Pricing

Starting from

US$99,00/month

Free Trial

Subscription

Value for money

Tiered offer ranging from SMB to Enterprise businesses.

Insights (up to 250,000 visits/month): $99/month
Expand (unlimited visits per month): contact GetSocial for pricing information

Read more Minimize

Tiered offer ranging from SMB to Enterprise businesses.

Insights (up to 250,000 visits/month): $99/month
Expand (unlimited visits per month): contact GetSocial for pricing information

Value for Money

4,7/5

Based on 23 user ratings

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Value for Money

4,2

GetSocial Features

API

Activity Dashboard

Automatic Notifications

Campaign Analysis

Campaign Management

Campaign Segmentation

Content Management

Customizable Branding

Customizable Templates

Data Import/Export

Drag & Drop Interface

Email Marketing Management

Engagement Analytics

Monitoring

Multi-Channel Marketing

Real Time Analytics

Reporting & Statistics

Social Media Integration

Social Network Marketing

Third Party Integration

Features

4,7/5

Based on 23 user ratings

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Features

4,2