WorkPal

About WorkPal
WorkPal is a cloud based, end-to-end mobile workforce management system for mobile workflow management, designed to streamline job assignment, reporting, tracking and client invoicing across a range of industries.
The system is highly suited to companies responsible for such things as: fire safety & testing, facilities management, winter maintenance, plumbing & heating, grounds maintenance, security & CCTV installation, building services, ventilation services, air & refrigeration services, electrical contractors, gas installation, contract cleaning, environmental services, property maintenance, lift maintenance, and more.
Via native mobile apps for Android and iOS, WorkPal helps businesses such as those listed above to track field staff and vehicles in real time, get live updates on all pending, underway and completed jobs, as well as generate and send invoices to customers upon completion of their job.
WorkPal helps to streamline all mobile workflow management tasks, from processing quotes, assigning jobs and managing field operatives in real-time, through to client invoicing. Many of the system's features can customized to suit specific business needs, and will help to eliminate paperwork, ensure compliance, and save costs.
Request a demo: https://yourworkpal.com/book-a-demo
Key benefits of WorkPal
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Reviews
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- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Paperless, Quick and Efficient
Reviewed on 2022/11/16
Pros
A few years down the line we will have our full service and works history documented and stored to refer to without having a large amount of physical paper stored in our office taking up space and being hard to navigate. New staff will need less instruction on finding these and reports arrive instantly.
Cons
Could possibly be more easily customisable in what you provide to the customer.
Alternatives Considered
BigChangeReasons for Switching to WorkPal
Workpal was referred to us by our phone providers, upon the initial demonstrations the WP staff were very helpful through the process and the price was reasonable.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
System use
Reviewed on 2024/06/13
10/10 star service happy with everything
10/10 star service happy with everything
Pros
Staff were friendly and helpful and in depth with training
Cons
not an option as yet for adding material invoices
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
System Hygienics Limited
Reviewed on 2021/06/17
Really sped up our service to our customer and manages our engineers
Really sped up our service to our customer and manages our engineers
Pros
The asset system which we use extensively
Cons
How inflexible it is. It is really difficult to get developers to modify the system how we would really like to use it
Alternatives Considered
BigChangeReasons for Switching to WorkPal
Asset system- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Just starting our journey
Reviewed on 2023/07/25
So far from administrative point of view it's great and easy to use.
So far from administrative point of view it's great and easy to use.
Pros
The most important function for us when looking for new software was the ability to use mobile for engineers to complete paperwork and having the option of keeping costs of jobs in one place to allow producing reports.
Cons
I haven't got 1 think I dislike about it yet.
Alternatives Considered
Microsoft Dynamics 365 Customer VoiceReasons for Choosing WorkPal
Motivity was only good for the paperwork side of things nothing more.Switched From
MotivityReasons for Switching to WorkPal
Mainly costs and quick turnaround with implementation.Response from WorkPal
Hi Marta,
Thank you for the great review and choosing WorkPal.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Workpal Review
Reviewed on 2024/03/15
Enjoyed it from day dot! Would recommend!
Enjoyed it from day dot! Would recommend!
Pros
Its easy once you know your way around. Quick and simple when organising our engineers weeks.
Cons
Sometimes WorkPal Mobile Phone access isn't as good as what the desktop can be. Our engineers struggle with it sometimes due to jobs not loading.
Response from WorkPal
Hi Olivia,
Thank you for taking time to leave your kind review of WorkPal. Please feel free to contact our support team at any stage if you need help or want to check your teams experience on the mobile app. We will happily review what is happening and keep in touch with you to find a solution.
WorkPal FAQs
Below are some frequently asked questions for WorkPal.Q. What type of pricing plans does WorkPal offer?
WorkPal offers the following pricing plans:
- Starting from: £25.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Apprentice: £25 / €28 per user, per month. Professional: £35 / €40 per user, per month. Bundles are also available, please contact WorkPal for information.
Q. Who are the typical users of WorkPal?
WorkPal has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does WorkPal support?
WorkPal supports the following languages:
English
Q. Does WorkPal support mobile devices?
WorkPal supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does WorkPal integrate with?
WorkPal integrates with the following applications:
QuickBooks Online Advanced, Sage CRM, Xero
Q. What level of support does WorkPal offer?
WorkPal offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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