WorkPal

4.7 (60)
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Mobile workforce management for field service operations

About WorkPal

WorkPal is a cloud based, end-to-end mobile workforce management system for mobile workflow management, designed to streamline job assignment, reporting, tracking and client invoicing across a range of industries.

The system is highly suited to companies responsible for such things as: fire safety & testing, facilities management, winter maintenance, plumbing & heating, grounds maintenance, security & CCTV installation, building services, ventilation services, air & refrigeration services, electrical contractors, gas installation, contract cleaning, environmental services, property maintenance, lift maintenance, and more.

Via native mobile apps for Android and iOS, WorkPal helps businesses such as those listed above to track field staff and vehicles in real time, get live updates on all pending, underway and completed jobs, as well as generate and send invoices to customers upon completion of their job.

WorkPal helps to streamline all mobile workflow management tasks, from processing quotes, assigning jobs and managing field operatives in real-time, through to client invoicing. Many of the system's features can customized to suit specific business needs, and will help to eliminate paperwork, ensure compliance, and save costs.

Request a demo: https://yourworkpal.com/book-a-demo


Key benefits of WorkPal

  • Create customised job sheets and instantly assign them to field workers; the smartphone app guides field workers through the tasks, working both online and offline.

  • Completed jobs will sync detailed reports back to the office system, including job notes, forms, photographs and customer signatures; everything is logged with timestamps and GPS tracking information.

  • Job progress notifications are automatically sent to management; WorkPal will accurately track worker shifts and job time, eliminating the need for paper time sheets.

  • Invoice clients directly with costs directly captured in WorkPal; WorkPal can communicate directly with business account software and export data to a variety of formats.

  • Images

    WorkPal Software - Desktop Homescreen - Customise to suit your operations
    WorkPal Software - Mobile App Homescreen - How your field engineers will access WorkPal
    WorkPal Software - Asset Management to easily service equipment on-site
    WorkPal Software - Client Portals allows your customers to see job status and relevant informatiin to the job
    WorkPal Software - Manage your fleet and schedule nearby engineers for a faster response time
    WorkPal Software - Invoices are automatically generated once a job has been completed
    View 9 more
    WorkPal video
    WorkPal video
    WorkPal video
    WorkPal Software - Desktop Homescreen - Customise to suit your operations
    WorkPal Software - Mobile App Homescreen - How your field engineers will access WorkPal
    WorkPal Software - Asset Management to easily service equipment on-site
    WorkPal Software - Client Portals allows your customers to see job status and relevant informatiin to the job
    WorkPal Software - Manage your fleet and schedule nearby engineers for a faster response time
    WorkPal Software - Invoices are automatically generated once a job has been completed

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    Reviews

    Overall rating

    4.7 /5
    (60)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.7/5
    Customer Support
    4.7/5

    Already have WorkPal?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 60
    Jordan
    Jordan
    Overall rating
    • Industry: Construction
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Paperless, Quick and Efficient

    Reviewed on 2022/11/16

    Pros

    A few years down the line we will have our full service and works history documented and stored to refer to without having a large amount of physical paper stored in our office taking up space and being hard to navigate. New staff will need less instruction on finding these and reports arrive instantly.

    Cons

    Could possibly be more easily customisable in what you provide to the customer.

    Alternatives Considered

    BigChange

    Reasons for Switching to WorkPal

    Workpal was referred to us by our phone providers, upon the initial demonstrations the WP staff were very helpful through the process and the price was reasonable.
    Melanie
    Overall rating
    • Industry: Construction
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    System use

    Reviewed on 2024/06/13

    10/10 star service happy with everything

    10/10 star service happy with everything

    Pros

    Staff were friendly and helpful and in depth with training

    Cons

    not an option as yet for adding material invoices

    Mark
    Overall rating
    • Industry: Facilities Services
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    System Hygienics Limited

    Reviewed on 2021/06/17

    Really sped up our service to our customer and manages our engineers

    Really sped up our service to our customer and manages our engineers

    Pros

    The asset system which we use extensively

    Cons

    How inflexible it is. It is really difficult to get developers to modify the system how we would really like to use it

    Alternatives Considered

    BigChange

    Reasons for Switching to WorkPal

    Asset system
    Marta
    Overall rating
    • Industry: Machinery
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Just starting our journey

    Reviewed on 2023/07/25

    So far from administrative point of view it's great and easy to use.

    So far from administrative point of view it's great and easy to use.

    Pros

    The most important function for us when looking for new software was the ability to use mobile for engineers to complete paperwork and having the option of keeping costs of jobs in one place to allow producing reports.

    Cons

    I haven't got 1 think I dislike about it yet.

    Alternatives Considered

    Microsoft Dynamics 365 Customer Voice

    Reasons for Choosing WorkPal

    Motivity was only good for the paperwork side of things nothing more.

    Switched From

    Motivity

    Reasons for Switching to WorkPal

    Mainly costs and quick turnaround with implementation.

    Response from WorkPal

    Hi Marta,

    Thank you for the great review and choosing WorkPal.

    Olivia
    Overall rating
    • Industry: Construction
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Workpal Review

    Reviewed on 2024/03/15

    Enjoyed it from day dot! Would recommend!

    Enjoyed it from day dot! Would recommend!

    Pros

    Its easy once you know your way around. Quick and simple when organising our engineers weeks.

    Cons

    Sometimes WorkPal Mobile Phone access isn't as good as what the desktop can be. Our engineers struggle with it sometimes due to jobs not loading.

    Response from WorkPal

    Hi Olivia,

    Thank you for taking time to leave your kind review of WorkPal. Please feel free to contact our support team at any stage if you need help or want to check your teams experience on the mobile app. We will happily review what is happening and keep in touch with you to find a solution.

    Showing 5 reviews of 60 Read all reviews

    WorkPal FAQs

    Below are some frequently asked questions for WorkPal.

    WorkPal offers the following pricing plans:

    • Starting from: £25.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Apprentice: £25 / €28 per user, per month. Professional: £35 / €40 per user, per month. Bundles are also available, please contact WorkPal for information.

    WorkPal has the following typical customers:

    2–10, 11–50, 51–200, 201–500

    WorkPal supports the following languages:

    English

    WorkPal supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    WorkPal integrates with the following applications:

    QuickBooks Online Advanced, Sage CRM, Xero

    WorkPal offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for WorkPal.