About shopVOX

shopVOX is a cloud-based custom manufacturing solution for custom manufacturers with features for sales lead management, quoting, business intelligence, employee management, and more.

shopVOX business management solution provides businesses with the tools needed to run their shop from sales lead management to invoicing and everything in between. Users can create and manage their quotes, work orders, purchase orders, jobs, machine scheduling, online quote and proof approvals, customers, employees, and inventory. ShopVOX has simple QuickBooks integration, comprehensive business intelligence, in-built email templates, and allows for online credit card payments through Authorize.net.

shopVOX aims to help sign, print, apparel, awards, auto body and other custom manufacturing and custom service companies experience more time, productivity, collaboration, and control with their management solution.

Pricing starting from:

US$10,00/month

  • Free Trial
  • Subscription

Key benefits of shopVOX

  • Sales lead management: manage leads easily from shopVOX and save time by easily transferring sales lead information to a quote or a project.

  • Accurate quotes fast: with shopVOX, estimates can be created with detail and with a simple or complex formulas, matrix or with a bill of materials and labors.

  • Online quote and proof approvals: quotes and art layouts for jobs can be approved by customers online and notifications occur in real time when changes & approvals occur.

  • Real time collaboration with staff: collaboration tools to keep workflow, projects, jobs, and more in sync and to ensure jobs get done on time and with enhanced clarity.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia

    Supported Languages

    English

    Pricing starting from:

    US$10,00/month

    • Free Trial
    • Subscription

    Images

    Job - List View
    Work Anywhere
    Job - Order Board
    Detailed BOM Breakdown
    Online Proof Approvals
    View 6 more
    shopVOX screenshot: Job - List View shopVOX screenshot: Work Anywhere shopVOX screenshot: Job - Order Board shopVOX screenshot: Detailed BOM Breakdown shopVOX screenshot: Online Proof Approvals

    Features

    Total features of shopVOX: 33

    • API
    • Activity Dashboard
    • Bills of Material
    • Business Intelligence
    • Calendar Management
    • Collaboration Tools
    • Cost Estimating
    • Custom Fields
    • Customizable Reporting
    • Electronic Payments
    • Employee Management
    • Estimating
    • Feedback Collection
    • File Management
    • Filtered Views
    • Job Costing
    • Job Scheduling
    • Lead Management
    • Lead Nurturing
    • Order Approval
    • Pipeline Management
    • Price Management
    • Projections
    • Purchase Order Management
    • Quote Management
    • Real Time Notifications
    • Reminders
    • Role-Based Permissions
    • Task Tracking
    • Third Party Integration
    • Vendor Management
    • Version Control
    • Work Order Management

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    Reviews

    Overall rating

    4,6 /5
    (187)
    Value for Money
    4,6/5
    Features
    4,5/5
    Ease of Use
    4,3/5
    Customer Support
    4,7/5

    Already have shopVOX?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 187
    Chris F.
    Overall rating
    • Industry: Printing
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Crucial tool for our business

    Reviewed on 2018/11/30

    Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! ...

    Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! Helped me get all my products entered, materials, prices and workflows. From there used the training videos and tools to train the team and we were running in a week or two. Since the start of using SV in 2015 we continue to enjoy of the evolving and adding of features in SV. Its like Christmas sometimes when we learn of new updates in our shop! We will email out to the team and let them know of something new.

    Pros

    We love the solutions and flow that ShopVox brings to our company. With many different departments (apparel, sign shop, print shop, web dept, and vehicle wraps) and different workflows SV keeps us all moving along with ease and eliminates dropped orders or confusion in our team. We know what is going on and can access the details, proofs, notes, file names all in one place. Before ShopVox we used paper orders...NEVER again! If there was a change on the job or an update request we would have to waste time tracking down that piece or paper. If it got lost...forget about it! We would be in trouble. Now with SV its all in the system and can be accessed with ease by anyone on the team. I do not see how our company could have continued to grown 30% each year by not moving to SV.

    Cons

    I wish there was a more convienent collaboration/ messaging tool in app. We still use the notes and the email notifications are good. But one day I would like to see an option to reply to a message from my email and it go right back in app to the job. SMALL request I am watching for to be added on day.
    Nothing in comparison of all that SV does do! We can tag other users for special notes, assign task and get notifications as needed.

    Response from TechVOX

    Thanks for the great review Chris!

    Gary F.
    Overall rating
    • Industry: Printing
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Game Changer

    Reviewed on 2020/06/08

    Pros

    So many things to like and big upgrades from our current software.
    - Estimating is a great feature. Takes a good bit of work to setup initially, but the long term benefits will be totally worth the effort.
    - Love the job board and the way jobs are tracked through each step of the process. Gives us the ability to see exactly where jobs are which results in fewer status update phone calls from our PMs. They can get the info they need in a few clicks.
    - The analytics are great. We use Quickbooks and have never been able to look at this much info about the status of our shop. How many quotes are out there, how many have gone to production this week (or this month), how many quotes have converted to orders and much more. Makes my job easier when looking at sales.
    - Just the fact that basically our whole shop is in one piece of software. Accounting, estimating, purchasing, production management in one browser window.

    Cons

    - Would like to see more options in the estimating area for custom signage. The ability to price signs with multiple pieces, such as "faceplate" and "backplate" will be huge for us. I think this is being developed.
    - This is picky, but just some general UI tweaks would be nice. When you bring up the job page everything gets a bit squished and hard to read.

    Response from TechVOX

    Gary, thanks for the detailed review! We are so happy that you are benefiting from shopVOX's estimating feature, Quickbooks integration and many other features!

    Matt D.
    Overall rating
    • Industry: Printing
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    ShopVOX is a MUST for your small business!!

    Reviewed on 2021/02/26

    Would definitely recommend to other shops, this will help save you a LOT of time and energy by...

    Would definitely recommend to other shops, this will help save you a LOT of time and energy by having your information all in one place and able to check on at any time! DO IT!!!

    Pros

    I love how easy this is to use and to move seamlessly from quote to sales order to invoice! Plus we can keep track of what we did the last time around a customer ordered the product! All without having to dig up our old files!

    We can integrate so much and it allows us to build up as we go along! Plus, the customer support is outstanding! I love getting to chat with a rep and have my problems fixed quickly!!

    You need to check them out!

    Cons

    Setting this up will take a lot of back end work, and it's easy to want to just push forward, especially if you are transferring a lot of data from another program (i.e.-Quickbooks). DON'T DO THAT... take the time to learn everything you can before going live on this program.

    Jasmine R.
    Overall rating
    • Industry: Consumer Goods
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Terrible product, they don't know their customers, little support.

    Reviewed on 2017/08/15

    None

    None

    Pros

    I can't think of much. Truly, nothing good about it at all for our business. Perhaps this would work well for a small business with only a handful of products.

    Cons

    We've been using ShopVox for over 2 years now so we have a lot of (terrible) experience with this product. We have had nothing but trouble since using this program. It is not easy, it doesn't flow well, it doesn't make sense. They create problems and then make the fix a paid "feature." For example suddenly everything runs together even when you type it out in nice paragraphs. In order to not have this happen they say you must pay for this "feature." Unbelievable. The communication is horrible, not only language but just general understanding. They blame things constantly on a local server then will report an outage weeks later. It takes them months to fix seemingly simple things. When features they have don't work, they just say not to use it. Worst service I've ever had with any type of software. They corner you into using it since all your data is now in their "cloud" and who wants to start over with another software program yet again. We can't even build pricing, it simply doesn't work. It doesn't connect well with quickbooks, I can go on and on, it causes us more work than if we were to write this out by hand. WE have to manually price out everything because we're unable to successfully build pricing forms.

    Response from TechVOX

    Hi Jasmine - I'm very sorry that you feel this way.

    I'm sure you're very busy and I can understand how not having your pricing configured correctly would be frustrating.

    I'm more than happy to help you and your team create the pricing templates for your products. And I've already been in-touch with D.Rose from your team about this.

    If you'll provide the specific details of these other issues, our team will surely look into them for you.

    Glen M.
    Overall rating
    • Industry: Design
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    SV Experience so far...

    Reviewed on 2020/05/28

    SV has been excellent from the start. Set up and installation was simple and with a bit of playing...

    SV has been excellent from the start. Set up and installation was simple and with a bit of playing it has been developed into a solution for our business. There are lots of features and opportunities we can progress with and we are finding opportunities and ideas as we continue the development of the system. The remote support has been great, however I think with the vast array of products and offerings SV has, potentially a local UK based agent to help with set up and training would be helpful as sometimes peoples learning hobbits are different etc.

    Pros

    The facility to run all of our sales and production operations from one system, working online is superb. CRM and quotations combined with scheduling and production stages help to provide a clear and accurate picture of all communications and projects within the business.

    Cons

    Sometimes being able to view multiple sections would benefit instead of having to go in and out of fields etc. But apart from that the system offers everything we need to operate effectively and efficiently.

    Response from TechVOX

    Glen, thanks for the great review! We are so happy that shopVOX is of great value for your shop and that you are using so many of it's features! Keep trying new ones!

    Showing 5 reviews of 187 Read all reviews

    shopVOX FAQs

    Below are some frequently asked questions for shopVOX.

    shopVOX offers the following pricing plans:

    • Starting from: US$10,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    No contracts, No setup fees. No upfront fees. Pay as you go. Start with as little as $10 per month, per user.

    shopVOX offers the following features:

    • API
    • Activity Dashboard
    • Automatic Reminders
    • Bills of Material
    • Business Intelligence
    • Calendar Management
    • Cost Estimating
    • Custom Fields
    • Customizable Reporting
    • Electronic Payments
    • Feedback Collection
    • File Management
    • Filtered Views
    • Group Calendars
    • Job Costing
    • Job Scheduling
    • Lead Management
    • Lead Nurturing
    • MRP
    • Manufacturing Execution
    • Order Approval
    • Pipeline Management
    • Price Management
    • Product Configurator
    • Production Scheduling
    • Purchase Order Management
    • Quotation Management
    • Real Time Notifications
    • Role-Based Permissions
    • Task Tracking
    • Third Party Integration
    • Vendor Management
    • Version Control
    • Work Order Management

    shopVOX has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

    shopVOX supports the following languages:

    English

    shopVOX supports the following devices:

    Android, iPhone, iPad

    shopVOX integrates with the following applications:

    Authorize.net, Google Workspace, Microsoft Outlook, QuickBooks Online Advanced, QuickBooks Online Advanced, WooCommerce, Xero, Zapier

    shopVOX offers the following support options:

    Phone Support, Online Support, FAQs, Video Tutorials, Forum

    Related categories

    See all software categories found for shopVOX.