MSP360 Backup
Managed cloud backup solution for MSPs and IT departments
4,6 /5 (124 reviews) Write a Review!MSP360 Backup Overview
What is MSP360 Backup?
MSP360 Backup, formerly CloudBerry Backup, is designed for IT service providers and corporate IT departments that need a Backup-as-a-Service (BaaS) solution. MSP360's Managed Backup Service (MBS) is designed to meet the needs of managed service providers and enterprise IT departments, providing reliable backup with central management and monitoring. MSP360 Backup is integrated with Amazon Web Services, Microsoft Azure, Google Cloud Platform and almost every S3-compatible or OpenStack-based cloud storage services.
With MSP360 Backup, any MSP, VAR or IT service company can rebrand and provide robust and reliable cloud backup service with remote management and monitoring.
MSP360 Backup is also a good fit for internal use by businesses of all sizes as it allows users to manage and monitor cloud backup clients across multiple machines, and control billing and licenses from one web-based control panel.
MSP360 Backup Overview
Pricing
Pricing options
MSP360 pricing starts at $27 per month. Contact MSP for more information.
MSP360 Backup Features
Media
MSP360 Backup Reviews
MSP360 Backup Reviews
Ultimate MSP Backup Tool
The biggest thing we noticed the ability to white label the product so out clients don't know where we can the software from, it makes it look like it is a in house solution.
Support is crappy
I use to like the ticket support of Cloudberry Labs. I have been a paid maintenance customer since 2013. In the maintenance plan they offer upgrades and support.
Even though they enjoy my annual maintenance fees on 9 licenses they refuse to honor the upgrade clause in the agreement.
I use to recommend the software and praise the support but in the past year it has went downhill fast. They don’t even read the issue in the support ticket and respond otherwise.
I don’t not recommend them any more now based upon my real life experience now.
No Cloud without CloudBerry
CloudBerry has been an essential component of our successful operations in AWS GovCloud. Hopefully, it will continue to deliver fantastic service now that it's owned by Microsoft.
Thank you to the entire CloudBerry team for the assistance you've provided to us over the last seven years!
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Ultimate MSP Backup Tool
Pros
Most compatible and more customization than any other backup software, works with all storage providers on all OS with unlimited customization.
Cons
They got rid of their in house ransomware protection and now you have to install another piece of software on your servers to protection them from that.
Easy access to a wider range of backup solutions
Pros
Cloudberry gives us easy and uncomplicated access to cloud backup solutions usually only accessable through expensive contracts with IT management firms. By using Cloudberry in tandem with backblaze b2, we've reduced our offsite backup costs to 1/10th of the price.
Cons
The setup process is a bit clunky for people without experience but their team are more than happy to help if you get stuck!
Support is crappy
I use to like the ticket support of Cloudberry Labs. I have been a paid maintenance customer since 2013. In the maintenance plan they offer upgrades and support.
Even though they enjoy my annual maintenance fees on 9 licenses they refuse to honor the upgrade clause in the agreement.
I use to recommend the software and praise the support but in the past year it has went downhill fast. They don’t even read the issue in the support ticket and respond otherwise.
I don’t not recommend them any more now based upon my real life experience now.
Pros
Ease of use
Ease of install
Runs in background
Cons
Crappy support
Annual fee required to keep upgraded
Refuse to honor their maintenance agreements
No Cloud without CloudBerry
CloudBerry has been an essential component of our successful operations in AWS GovCloud. Hopefully, it will continue to deliver fantastic service now that it's owned by Microsoft.
Thank you to the entire CloudBerry team for the assistance you've provided to us over the last seven years!
Pros
Since we moved into the AWS GovCloud seven years ago, we have relied on CloudBerry for daily backups of our MS SQL Server database and our Perforce codebase. CloudBerry has been FANTASTIC! Great price, but more importantly, completely dependable and worth every dime. Support has always been quick and effective.
Cons
I can't think of any issues that have been a problem.
Great for backing up locally and to cloud
Pros
Main reason we are using this software is ability to restore to cloud. In case of some sort of emergency when our physical location is not available, we can restore all of our VMs to Azure. We also back up locally to a NAS
Cons
It can be confusing setting up. I had to contact support many times to make sure I was doing it correctly and even now I'm not sure if i'm doing it all correctly but I know our backups can be restored. I have had some errors pop up on restore that made me change some settings. Had I not tested it and needed to restore, we would've been screwed
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MSP360 Backup Pricing
MSP360 Backup Pricing
MSP360 pricing starts at $27 per month. Contact MSP for more information.
MSP360 pricing starts at $27 per month. Contact MSP for more information.
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MSP360 Backup Features
MSP360 Backup Features
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Categories
Categories
Additional information for MSP360 Backup
Additional information for MSP360 Backup
Key features of MSP360 Backup
- Automatic Backup
- Backup Scheduling
- Data Import/Export
- Data Migration
- Data Storage Management
- Email Notifications
- Encryption
- HIPAA Compliance
- Local Server Options
- OCR
- Remote Server Options
- Retention Management
- SSL Security
- Security & Encryption
- Storage Quantity Control
Benefits
panel.
MSP360 Backup FAQs
MSP360 Backup FAQs
Below are some frequently asked questions for MSP360 Backup.
Q. What type of pricing plans does MSP360 Backup offer?
MSP360 Backup offers the following pricing plans:
Starting from: US$27,00/month
Pricing model: Subscription
Free Trial: Available
MSP360 pricing starts at $27 per month. Contact MSP for more information.
Q. What are the main features of MSP360 Backup?
MSP360 Backup offers the following features:
- Automatic Backup
- Backup Scheduling
- Data Import/Export
- Data Migration
- Data Storage Management
- Email Notifications
- Encryption
- HIPAA Compliance
- Local Server Options
- OCR
- Remote Server Options
- Retention Management
- SSL Security
- Security & Encryption
- Storage Quantity Control
Q. Who are the typical users of MSP360 Backup?
MSP360 Backup has the following typical customers:
Small Business, Mid Size Business
Q. What languages does MSP360 Backup support?
MSP360 Backup supports the following languages:
Dutch, English, French, German, Italian, Portuguese, Spanish
Q. What type of pricing plans does MSP360 Backup offer?
MSP360 Backup has the following pricing plans:
Subscription
Q. Does MSP360 Backup support mobile devices?
MSP360 Backup supports the following devices:
iPhone, iPad
Q. What other apps does MSP360 Backup integrate with?
MSP360 Backup integrates with the following applications:
Amazon EC2, Autotask, Autotask, Backblaze Business Backup, ConnectWise Automate, ConnectWise Control, ConnectWise Manage, ConnectWise Manage, Microsoft Azure, NinjaRMM
Q. What level of support does MSP360 Backup offer?
MSP360 Backup offers the following support options:
Phone Support, Online Support, FAQs, Video Tutorials, Forum, Knowledge Base
The biggest thing we noticed the ability to white label the product so out clients don't know where we can the software from, it makes it look like it is a in house solution.