About MSP360 Backup
MSP360 Backup, formerly CloudBerry Backup, is designed for IT service providers and corporate IT departments that need a Backup-as-a-Service (BaaS) solution. MSP360's Managed Backup Service (MBS) is designed to meet the needs of managed service providers and enterprise IT departments, providing reliable backup with central management and monitoring. MSP360 Backup is integrated with Amazon Web Services, Microsoft Azure, Google Cloud Platform and almost every S3-compatible or OpenStack-based cloud storage services.
With MSP360 Backup, any MSP, VAR or IT service company can rebrand and provide robust and reliable cloud backup service with remote management and monitoring.
MSP360 Backup is also a good fit for internal use by businesses of all sizes as it allows users to manage and monitor cloud backup clients across multiple machines, and control billing and licenses from one web-based control panel.
- Free Trial
- Free Version
- Subscription
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Key benefits of MSP360 Backup
panel.
Devices
Business size
Markets
Supported Languages
- Free Trial
- Free Version
- Subscription
Compare with Popular Alternatives
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Features
Total features of MSP360 Backup: 46
- API
- Access Controls/Permissions
- Alerts / Escalation
- Alerts/Notifications
- Automated Scheduling
- Automatic Backup
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bare-Metal Restore
- Capacity Management
- Chat/Messaging
- Cloud Backup
- Compression
- Continuous Backup
- Dashboard
- Data Import/Export
- Data Migration
- Data Recovery
- Data Storage Management
- Differential Backup
- Disaster Recovery
- Encryption
- Event Logs
- HIPAA Compliant
- Incremental Backup
- Local Server Options
- Match & Merge
- Monitoring
- Multimedia Archiving
- Multiple Format Support
- Remote Access/Control
- Remote Monitoring & Management
- Remote Server Options
- Retention Management
- SSL Security
- Scheduling
- Search/Filter
- Secure Data Storage
- Service Level Agreement (SLA) Management
- Status Tracking
- Storage Management
- Third Party Integrations
- VM Backup
- Version Control
- Web Access / Restoration
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Reviews
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- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ultimate MSP Backup Tool
Reviewed on 2019/08/14
The biggest thing we noticed the ability to white label the product so out clients don't know where...
The biggest thing we noticed the ability to white label the product so out clients don't know where we can the software from, it makes it look like it is a in house solution.
Pros
Most compatible and more customization than any other backup software, works with all storage providers on all OS with unlimited customization.
Cons
They got rid of their in house ransomware protection and now you have to install another piece of software on your servers to protection them from that.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Set It and Forget It Backup
Reviewed on 2021/02/09
I use MSP360 backup on all of the PCs in the house and to backup one of my elderly relative's PC. ...
I use MSP360 backup on all of the PCs in the house and to backup one of my elderly relative's PC. I'm also about to set it up for my Father for his backups. I backup to Wasabi storage (highly recommended) for cheap, fast, reliable backups for my entire household!
Pros
Basically once it's setup all I have to do is keep an eye on the email alerts for possible issues and it just works!
Cons
It does occasionally suffer from a few small bugs, but that's the beauty with MSP360; the support is awesome!
- Industry: Computer Hardware
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Support is crappy
Reviewed on 2019/03/22
I use to like the ticket support of Cloudberry Labs. I have been a paid maintenance customer since...
I use to like the ticket support of Cloudberry Labs. I have been a paid maintenance customer since 2013. In the maintenance plan they offer upgrades and support.
Even though they enjoy my annual maintenance fees on 9 licenses they refuse to honor the upgrade clause in the agreement.
I use to recommend the software and praise the support but in the past year it has went downhill fast. They don’t even read the issue in the support ticket and respond otherwise.
I don’t not recommend them any more now based upon my real life experience now.
Pros
Ease of use
Ease of install
Runs in background
Cons
Crappy support
Annual fee required to keep upgraded
Refuse to honor their maintenance agreements
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy access to a wider range of backup solutions
Reviewed on 2019/10/06
Pros
Cloudberry gives us easy and uncomplicated access to cloud backup solutions usually only accessable through expensive contracts with IT management firms. By using Cloudberry in tandem with backblaze b2, we've reduced our offsite backup costs to 1/10th of the price.
Cons
The setup process is a bit clunky for people without experience but their team are more than happy to help if you get stuck!
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for backing up locally and to cloud
Reviewed on 2019/11/13
Pros
Main reason we are using this software is ability to restore to cloud. In case of some sort of emergency when our physical location is not available, we can restore all of our VMs to Azure. We also back up locally to a NAS
Cons
It can be confusing setting up. I had to contact support many times to make sure I was doing it correctly and even now I'm not sure if i'm doing it all correctly but I know our backups can be restored. I have had some errors pop up on restore that made me change some settings. Had I not tested it and needed to restore, we would've been screwed
MSP360 Backup FAQs
Below are some frequently asked questions for MSP360 Backup.Q. What type of pricing plans does MSP360 Backup offer?
MSP360 Backup offers the following pricing plans:
- Starting from:
- Pricing model: Free, Subscription
- Free Trial: Available
MSP360 pricing starts at $27 per month. Contact MSP for more information.
Q. What are the main features of MSP360 Backup?
We do not have any information about MSP360 Backup features
Q. Who are the typical users of MSP360 Backup?
MSP360 Backup has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does MSP360 Backup support?
MSP360 Backup supports the following languages:
Dutch, English, French, German, Italian, Portuguese, Spanish
Q. Does MSP360 Backup support mobile devices?
MSP360 Backup supports the following devices:
iPhone (Mobile)
Q. What other apps does MSP360 Backup integrate with?
MSP360 Backup integrates with the following applications:
Amazon EC2, Autotask PSA, ConnectWise Automate, ConnectWise Control, ConnectWise Manage, Microsoft Azure, NinjaRMM
Q. What level of support does MSP360 Backup offer?
MSP360 Backup offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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