--- description: Learn how MSP360 Backup can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MSP360 Backup Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Backup Software](/directory/496/backup/software) > [MSP360 Backup](/software/110521/msp360-managed-backup) # MSP360 Backup Canonical: https://www.getapp.za.com/software/110521/msp360-managed-backup Page: 1 / 12\ Next: [Next page](https://www.getapp.za.com/software/110521/msp360-managed-backup?page=2) > MSP360 Managed Backup is a secure, scalable, and cost-effective backup solution that eliminates vendor lock-in, reduces maintenance time, and maximizes MSP profitability with flexible storage and automation. > > Verdict: Rated **4.6/5** by 256 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MSP360 Backup Cost-Effective: Competitive pricing with no vendor lock-in, reducing total cost of ownership. Multi-Platform Support: Windows, macOS, Linux, and various cloud providers under a single platform. Security \& Compliance: Object lock, advanced encryption, multi-factor authentication, and compliance-ready backups. White-Labeling: Custom branding for MSPs to enhance their service offerings. Multi-Cloud Storage Support: Compatibility with multiple third-party cloud storage providers, including Amazon S3, Wasabi, Backblaze B2, Microsoft Azure, and Google Cloud, offering flexibility and redundancy. Easy backup configuration and powerful management: MSP360 Backup's managed backup console allows users to control everything from single pane of glass. Remotely setup and manage all backup and restore operations, and restore to virtual environment directly from the control panel. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 256 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MSP360 - **Location**: Powell, US - **Founded**: 2011 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact MSP360 for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Colombia, Cyprus, Denmark, France, Germany, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal and 8 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Archiving & Retention - Automated Scheduling - Automatic Scans - Backup Log - Backup Scheduling - Backup and Recovery - Bare-Metal Restore - Billing & Invoicing - CPU Monitoring - Client Portal - Cloud Backup - Compression - Content Library - Content Management - Continuous Backup - Continuous Monitoring - Contract/License Management ## Integrations (11 total) - Amazon EC2 - Autotask PSA - ConnectWise Automate - ConnectWise PSA - Google Cloud - Google Workspace - Microsoft 365 - Microsoft Azure - NinjaOne - ScreenConnect - Wasabi ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Backup Software](https://www.getapp.za.com/directory/496/backup/software) ## Related Categories - [Backup Software](https://www.getapp.za.com/directory/496/backup/software) - [Archiving Software](https://www.getapp.za.com/directory/1055/archiving/software) - [Server Backup Software](https://www.getapp.za.com/directory/1123/server-backup/software) - [MSP Software](https://www.getapp.za.com/directory/645/managed-service-providers-msp/software) - [IT Service Software](https://www.getapp.za.com/directory/1049/it-service/software) ## Alternatives 1. [Cove Data Protection](https://www.getapp.za.com/software/108695/backup-and-recovery) — 4.6/5 (375 reviews) 2. [IDrive](https://www.getapp.za.com/software/2056979/idrive) — 4.6/5 (1201 reviews) 3. [Salesforce Backup](https://www.getapp.za.com/software/2062031/salesforce-backup) — 4.8/5 (80 reviews) 4. [Vinchin Backup & Recovery](https://www.getapp.za.com/software/2071885/vinchin-backup-recovery) — 4.6/5 (191 reviews) 5. [NAKIVO Backup & Replication](https://www.getapp.za.com/software/131035/nakivo) — 4.8/5 (465 reviews) ## Reviews ### "The MSP360 (Was Cloudberry) is funcional but not up to expectations" — 4.0/5 > **Ron** | *10 September 2022* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: In my opinion the 'Backup History' report might be the best reason to use the software. The report is well though out with good links present to learn more about the details of individual backup jobs. > > **Cons**: MSP360 has a local installable client that communicates with it's web portal. We use the software for local backups to USB drives and I was shocked to realize that backups would not proceed unless an working Internet connection is present. Another surprise is that the software has no settings that we've been able to figure out to do a full backup. It does do incremental backups which unsurprisingly are useful. Aspects of the administrative portal are not as intuitive as expected. In the case of updating software the notation "Backup for Windows - Public v7.5.3.3 - Get Sandbox Latest v..." and then pressing a \[Make Public\] button are the required steps to allow the already configured auto-updating of software. To take place, 'who knew?'. If you don't figure it out and keep up you'll find the software no longer functioning and no links that we found to easily explain the steps that we finally discovered deep in documentation. We suggested some simple interface updates to make it simple but no response so far. > > Backups are consistent and easy to troubleshoot when everything is working. Getting to there was a bigger then expected training effort. Likewise the navigation to make a desired change required touching every one of 8 or more set-up screens. There's lots to come to grips with. ----- ### "They Got Your Back Up\!" — 5.0/5 > **Marco** | *14 August 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Their platform is rock solid. So many new features, always new being added and their support is amazing. > > **Cons**: You do need to have some experience with cloud backup services and understanding of different OS platforms to maneuver the setup. Overall, once you get the hang of where everything is, it gets easier. > > I've been with MSP360 for over 10 years. Our backup as a service offering wouldn't be possible without MSP360. The margins in this industry are razor thin and the competition is fierce. You need them on your team. ----- ### "Staying away from your products" — 3.0/5 > **Tom** | *20 February 2024* | Accounting | Recommendation rating: 0.0/10 > > **Pros**: Easy to setup, easy to use, just worked for the most part > > **Cons**: License pricing increase with no additional benefit, the account rep never responded to any of my follow ups about price matching prior to my legacy file backup license being done away with. > > Had to quickly switch to another service due to the absurd price increase, resulting in many additional hours of work after being on your service for many years. ----- ### "Awesome Backup Software" — 5.0/5 > **James** | *06 September 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Hands down the best backup software for the value and features offered. > > **Cons**: Some features are only available if you choose certain S3 providers. Like the immutable write features for example. It isn't really a problem if you know ahead of time. ----- ### "It just works." — 5.0/5 > **Scott** | *13 August 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: It just works, and I don't have to spend time figuring out why I am getting errors or warnings. > > **Cons**: I'd like to see an easier method of on-demand file restoring without a restore plan. > > Very positive since implementation. No problems or complaints. ----- Page: 1 / 12\ Next: [Next page](https://www.getapp.za.com/software/110521/msp360-managed-backup?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/110521/msp360-managed-backup) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data