MSP360 Managed Backup

About MSP360 Managed Backup

MSP360 Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, macOS, Linux, VMware, Hyper-V, Microsoft 365, and Google Workspace.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of MSP360 Managed Backup

  • Bring-your-own cloud storage: as MSP always be in control of your costs when performing cloud backup.
  • Connect to more than 30 different cloud storage providers, including Amazon Web Services, Microsoft Azure, Google Cloud Storage and other popular vendors
  • Pricing tailored towards MSPs: MSP360 offers flexible licensing and pricing, so businesses are always in control of all costs. MSP offer aggressive volume discounts and there is no minimum requirements for number of licenses.
  • Easy backup configuration and powerful management: MSP360 Backup's managed backup console allows users to control everything from single pane of glass. Remotely setup and manage all backup and restore operations, and restore to virtual environment directly from the control
    panel.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Argentina, Australia, Austria, Belgium, Brazil and 23 others

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    MSP360 Managed Backup Software - Cloud Storages
    MSP360 Managed Backup Software - File Backup Wizard
    MSP360 Managed Backup Software - Image-Based Backup Wizard
    MSP360 Managed Backup Software - Web Panel
    View 6 more
    MSP360 Managed Backup video
    MSP360 Managed Backup video
    MSP360 Managed Backup Software - Cloud Storages
    MSP360 Managed Backup Software - File Backup Wizard
    MSP360 Managed Backup Software - Image-Based Backup Wizard
    MSP360 Managed Backup Software - Web Panel

    Features

    Total features of MSP360 Managed Backup: 60

    • Alerts/Notifications
    • Archiving & Retention
    • Automated Scheduling
    • Automatic Scans
    • Backup Log
    • Backup Scheduling
    • Backup and Recovery
    • Bare-Metal Restore
    • Billing & Invoicing
    • CPU Monitoring
    • Client Portal
    • Cloud Backup
    • Compression
    • Content Library
    • Content Management
    • Continuous Backup
    • Continuous Monitoring
    • Contract/License Management
    • Dashboard
    • Data Import/Export
    • Data Recovery
    • Data Replication
    • Data Retention Management
    • Data Storage Management
    • Data Visualization
    • Deduplication
    • Differential Backup
    • Disaster Recovery
    • Document Storage
    • Duplicate Detection
    • Email Alerts
    • Encryption
    • Filtering
    • For MSPs
    • Full Text Search
    • HIPAA Compliant
    • IT Asset Management
    • Incident Management
    • Incremental Backup
    • Indexing
    • Issue Management
    • Local Server Options
    • Multi-Location
    • Multimedia Archiving
    • Remote Access/Control
    • Remote Monitoring & Management
    • Remote Update/Installation
    • Reporting/Analytics
    • Scheduled/Automated Reports
    • Scheduling
    • Secure Data Storage
    • Single Sign On
    • Storage Management
    • Tagging
    • Threshold Alerts
    • Two-Factor Authentication
    • User Interface
    • VM Backup
    • Version Control
    • Web Access/Restoration

    Alternatives

    SOS Online Backup

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    #1 Alternative to MSP360 Managed Backup
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    Datto SaaS Defense

    4
    #2 Alternative to MSP360 Managed Backup
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    Cove Data Protection

    4.7
    #3 Alternative to MSP360 Managed Backup
    Back up physical and virtual servers to our private cloud. Manage server, workstation and Microsoft 365 backups from...

    ShadowProtect

    4.4
    #4 Alternative to MSP360 Managed Backup
    Server management tool for small to medium-sized companies that provides users backup and disaster recovery tools for...

    Reviews

    Overall rating

    4.6 /5
    (242)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.4/5
    Customer Support
    4.4/5

    Already have MSP360 Managed Backup?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 242
    Daniel
    Daniel
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Ultimate MSP Backup Tool

    Reviewed on 2019/08/14

    The biggest thing we noticed the ability to white label the product so out clients don't know where...

    The biggest thing we noticed the ability to white label the product so out clients don't know where we can the software from, it makes it look like it is a in house solution.

    Pros

    Most compatible and more customization than any other backup software, works with all storage providers on all OS with unlimited customization.

    Cons

    They got rid of their in house ransomware protection and now you have to install another piece of software on your servers to protection them from that.

    Alternatives Considered

    Acronis Cyber Backup and SOS Online Backup

    Reasons for Switching to MSP360 Managed Backup

    Ultimate white label and deployment capability as it works on ALL operating systems.
    Donnie
    Overall rating
    • Industry: Information Technology & Services
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fantastic -- The service is exactly what it should be.

    Reviewed on 2024/08/26

    I was previously a Carbonite partner, and MSP360 Managed backup is an absolute breath of fresh air....

    I was previously a Carbonite partner, and MSP360 Managed backup is an absolute breath of fresh air. It works, it is easily managed, the website is fantastic. I can easily restore, edit the backup scheme, and more from the website-- which is very responsive.

    The onboarding process was a cinch, the support is fantastic (not that I need it often). The pricing is more than fair, and gives you a lot of choice between different storage platforms. I personally use Backblaze B2, and it works so, so well.

    Pros

    Price, ease of use, transparency, speed, and support are all top-notch.

    Cons

    Honestly, I cannot fault this at all. Like anything that costs money, it could always be cheaper... but the price is extremely good.

    Ketan
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Simple and Effiecient

    Reviewed on 2024/09/30

    Overall, I think this a fairly good product with its easy to use interface and options for...

    Overall, I think this a fairly good product with its easy to use interface and options for different types of backups.

    Pros

    Easy to use user interface and the ability to schedule backup from the portal.

    Cons

    The restore process can be a little slow.

    Will
    Overall rating
    • Industry: Information Technology & Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Mixed feelings

    Reviewed on 2023/11/20

    I am looking for an alternative for 2024

    I am looking for an alternative for 2024

    Pros

    Easy to deploy and configure a backup to run

    Cons

    Restoring files is miserable, constant failures on backups.

    Reasons for Choosing MSP360 Managed Backup

    Left Datto entirely and look for new RMM and backup solutions

    Reasons for Switching to MSP360 Managed Backup

    I had used long time ago when it was still cloudberry,
    Bill
    Overall rating
    • Industry: Computer & Network Security
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great Solution - Provides an all-in-one backup platform

    Reviewed on 2024/08/23

    Pros

    Very intuitive and logical platform. Provides many cloud storage options.

    Cons

    No local storage immutable backups options. Have immuntable cloud options. Restore process is a bit longer than other platforms. Not a huge deal since restores are not an eveyday task.

    Alternatives Considered

    Acronis Cyber Protect Cloud

    Reasons for Choosing MSP360 Managed Backup

    Needed all in one solution for on prem and cloud.

    Switched From

    ShadowProtect and CrashPlan

    Reasons for Switching to MSP360 Managed Backup

    Better over all fit for our MSP practice
    Showing 5 reviews of 242 Read all reviews

    MSP360 Managed Backup FAQs

    Below are some frequently asked questions for MSP360 Managed Backup.

    MSP360 Managed Backup offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Available

    Please contact MSP360 for pricing details.

    MSP360 Managed Backup has the following typical customers:

    2–10, 11–50, 51–200, 201–500

    MSP360 Managed Backup supports the following languages:

    English

    MSP360 Managed Backup supports the following devices:

    MSP360 Managed Backup integrates with the following applications:

    Amazon EC2, Autotask PSA, ConnectWise Automate, ConnectWise PSA, ConnectWise ScreenConnect, Google Cloud, Google Workspace, Microsoft 365, Microsoft Azure, NinjaOne, Wasabi

    MSP360 Managed Backup offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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