About Productboard

Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products.


Key benefits of Productboard

  • Easily create product roadmaps based on a variety of templates. Roadmaps always stay up-to-date as plans evolve and serve as a single source of truth for sharing where your product is headed next.
  • Consolidate product ideas, requests, and feedback from many sources — email, Slack, Zendesk, Intercom, Typeform.
  • Get a holistic view of all your feature ideas and see which have been requested the most, across all your customers or within customer segments.
  • Set your product objectives and prioritize what to work on based on user needs, business goals, and a variety of other criteria.
  • Bridge the divide between your product team and customer community with a Customer Feedback Portal that lets your share ideas you're considering, what's planned, and what's been launched – and collect feedback directly from end users.

  • Images

    Productboard Software - Organize and prioritize feature ideas based on user needs and business objectives
    Productboard Software - Carry out release planning and share your roadmap with business and delivery stakeholders to show them what's coming down the pike
    Productboard Software - Create high-level Agile or kanban style roadmaps that group features into Now/Next/Later time horizons (or other categories of your choice) or by each feature's current status (New idea, Discovery, Backlog, Delivery, Launched)
    Productboard Software - Create timeline roadmaps to plan work in relation to upcoming date-based milestones like a major industry conference, analyst briefing, or marketing launch
    Productboard Software - Prioritize features using highly visual interactive drag and drop interfaces like the Prioritization matrix
    Productboard Software - Share ideas you're considering, what's planned, and what's been launched with a Customer Feedback Portal — and collect votes and feedback directly from end users
    Productboard Software - Consolidate product ideas, requests, and feedback from a variety of sources and identify trends around what customers really need
    View 8 more
    Productboard video
    Productboard Software - Organize and prioritize feature ideas based on user needs and business objectives
    Productboard Software - Carry out release planning and share your roadmap with business and delivery stakeholders to show them what's coming down the pike
    Productboard Software - Create high-level Agile or kanban style roadmaps that group features into Now/Next/Later time horizons (or other categories of your choice) or by each feature's current status (New idea, Discovery, Backlog, Delivery, Launched)
    Productboard Software - Create timeline roadmaps to plan work in relation to upcoming date-based milestones like a major industry conference, analyst briefing, or marketing launch
    Productboard Software - Prioritize features using highly visual interactive drag and drop interfaces like the Prioritization matrix
    Productboard Software - Share ideas you're considering, what's planned, and what's been launched with a Customer Feedback Portal — and collect votes and feedback directly from end users
    Productboard Software - Consolidate product ideas, requests, and feedback from a variety of sources and identify trends around what customers really need

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    Reviews

    Overall rating

    4,7 /5
    (150)
    Value for Money
    4,3/5
    Features
    4,3/5
    Ease of Use
    4,4/5
    Customer Support
    4,7/5

    Already have Productboard?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 150
    Ryan
    Ryan
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent product for managing large amounts of feedback into a concise roadmap

    Reviewed on 2019/07/04

    Pros

    So easy to record feedback through email, chrome, intercom, slack and many more integrations
    Easy to use inbox for running through this feedback and matching it up with your roadmap
    The look and feel of the site is excellent
    Customer support is quick and very helpful
    Excellent community including a slack channel with helpful tips, articles etc.
    Portal is an excellent idea and great for engaging users and displaying the roadmap to prospective enterprise customers

    Cons

    I have been a customer for a while now and have had issues sharing the roadmap view with CEO/Investors etc. and it is still not perfect but I can see where improvements are being made to work towards this.

    Alex
    Overall rating
    • Industry: Computer Software
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great for iterating on customer feedback

    Reviewed on 2022/08/01

    Productboard is a great tool for software companies looking to build a process around their...

    Productboard is a great tool for software companies looking to build a process around their customer feedback.

    Pros

    Productboard's insights are a great way to process customer feedback and group that feedback into actionable features for our engineering team. The user impact score helps us prioritize this feedback based on needs, and when a feature is complete we can circle back to the insights and see everyone who requested the feature.

    Cons

    Sometimes the customization options can be overwhelming. It would be nice to have a templates feature that lets you reuse certain processes & functionality between views. I sometimes think I'm doing something the 'wrong' way because there are so many ways to accomplish it.

    Alternatives Considered

    monday.com, Asana and Notion

    Reasons for Switching to Productboard

    Productboard had the best approach to high-level feature planning, and it has a clear process for managing customer feedback. The Azure Devops integration is a nice bonus.
    Nathan
    Nathan
    Overall rating
    • Industry: Financial Services
    • Company size: 51–200 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    A great roadmapping and insight capture tool

    Reviewed on 2023/05/11

    Pros

    I love the UI of the platform, the app feels modern and straightforward

    Cons

    The UX can be a little clunky, very easy to lose a feature and unable to search unless the term is exactly right

    Jacob
    Overall rating
    • Industry: Telecommunications
    • Company size: 1 001–5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    New on the market but still plenty of room to grow.

    Reviewed on 2022/08/28

    Overall the team at Productboard are amazing! They are a joy to work with and their product just...

    Overall the team at Productboard are amazing! They are a joy to work with and their product just looks so good. However, you can’t judge a book by its cover, their is still a lot of room for growth, and until then, there is a bit too much to be desired with Productboard

    Pros

    The staff at Productboard is incredible and their product is beautiful. One of the nicest roadmap views you will ever see!

    Cons

    Lacking some of the features we are looking for. The team said they would be able to build them out, but we are still waiting, specifically around customer feedback management. The insights are not the easiest way of tracking customer feedback.

    Alternatives Considered

    Jira

    Reasons for Switching to Productboard

    Price and easier to work with their team. Also the athletics of the product.
    Gregory
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Best of breed Software

    Reviewed on 2019/11/05

    Pros

    There is no better way to record your feedback and, more importantly, link your feedback to a feature that a user has asked for.

    Also: the ability to strategically view all features is amazing.

    Cons

    There is no way to record conversations (actual audio) and save it.

    Some of the filters are slightly confusing.

    Showing 5 reviews of 150 Read all reviews

    Productboard FAQs

    Below are some frequently asked questions for Productboard.

    Productboard offers the following pricing plans:

    • Starting from: US$19,00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    15-day free trial, no credit card required. Essentials plan: Prioritize what your customers need and make what matters: $19 per maker/month (billed annually). Pro plan: Align teams to drive real business outcomes: $59 per maker/month (billed annually). Enterprise plan: For organizations to securely and scalably uplevel their entire product management processes: Custom pricing Productboard AI (Optional Add-On): $20 per maker/month (billed annually).

    Productboard has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Productboard supports the following languages:

    English

    Productboard supports the following devices:

    Productboard integrates with the following applications:

    Azure DevOps Server, FullStory, Gainsight CS, Gainsight Digital Hub, Gainsight PX, GitHub, Gong.io, Grain, Intercom, Jira, Microsoft Azure, Microsoft Teams, Pivotal Tracker, Salesforce Sales Cloud, Slack, Trello, Zapier, Zendesk Suite

    Productboard offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

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