Pacejet

Pacejet

Fully connected shipping with Pacejet shipping software

4.5/5 (13 reviews)

Pacejet Overview

Pacejet enterprise shipping software enables freight, parcel, and 3PL shipping together using a single user interface and workflow. Users get a 360 degree view of shipping with reporting for all carriers, shipments, and modes. Key features include freight quoting, packing and load management, automation for labels and paperwork, EDI and WMS support, financial management, and more.

With built-for-cloud technology, Pacejet provides simplified provisioning for multiple locations, continuous upgrades, and elastic capacity. The rate shopping feature searches all carrier services and prices online and in real time to help find the best value for every shipment, and sees through complicated carrier contracts to present all options in order to make the best choice.

Users are able to pack shipments with improved accuracy and scan verify products as they are packed in boxes or pallets to reduce errors. Pacejet enables organizations to electronically capture package weight, dimensions, freight class, and more for accurate shipment billing. Users can quote prices, print paperwork and labels, capture tracking numbers, and update their ERP with a single, automated system.

Carrier connectivity within Pacejet enables ERP systems to transact with shipping carriers in real time and provides agility to add, upgrade, or change carriers as the business grows. Native ERP integration also supports shipping workflows that run seamlessly with existing systems, using a RESTful API for interactive, event-driven, and asynchronous processing.

Pricing

Starting from
$6500
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Pacejet Reviews

Overall rating
4.5/5
92% positive reviews
7
Excellent
5
Very good
1
Average
0
Poor
0
Terrible
Travis C.

Great shipping software.

Used Daily for 2+ years
Reviewed on 2018/05/14
Review Source: Capterra

I think i benefit most, by being able to ship with any vendor from the same shipping source. I can ship UPS, FED EX, and USPS from one page. No more individual software and multiple computer updates.

Pros

User friendly software, and great customer support to assist with start up . I love how it rates the cheapest option for our company and the customer. Both parties involved can save money. Its also nice how the address is pulled from our main software right into pace jet. We do not have to manually type in shipping addresses, eliminating user error. I love the TRACE OPTION to help figure out why a shipment cannot be shipped.

Cons

International shipments seem to be difficult to process. I dont technically think this is Pace Jets fault. Its just the nature of the beast when trying to ship internationally. Commodities and HTS codes can be somewhat exhausting to enter. If your company can provide these codes to the product you ship, it should make this frustration disappear, as these codes would be pulled over to pace jet from your main software.

Response from Pacejet Logistics

Travis, thank you for this awesome review. We encourage you to check out our Beta Program under Support and Get Involved on our website. We're committed to driving continuous innovation through the platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jonathan R.

Very seamless integration with netsuite. Overall a very good shipping solution.

Used Daily for 2+ years
Reviewed on 2018/04/05
Review Source: Capterra

Pros

Pacejet is seamlessly integrated for us. The service is reliable and very user friendly. It's easy to train new employees quickly.

Cons

Reporting is not as robust as it could be. Some of the add on features are not intuitive and require support from a rep, which is not always as easily accessible as I would like.

Response from Pacejet Logistics

Hi Jonathan! Thank you for taking time to write a review. We're happy to hear that you are pleased with the integration between Pacejet and Oracle NetSuite. Also, the fact that it's easy to train new employees is great to hear.

In terms of your comments on reporting, we think there may be new features and modules that you could take advantage of or do a preview of. Also, especially since you are a case study customer for us, consider whether you or someone at Tool Nut would like to be an advisory board member. We're always happy to hear from customers who are interested in helping us improve the platform.

Thanks again for being a valued customer!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jer C.

Fast shipping!

Used Daily for 2+ years
Reviewed on 2018/04/12
Review Source: Capterra

Pros

The software was customized to accommodate our unique product line. The Pacejet portal is simple and automates the fulfillment process in NS.

Cons

The support capacity appears to be lacking. Development team is constantly backed up with projects which impacts their ability to address customizations in a timely manner.

Response from Pacejet Logistics

Jer, thank you for this 4-star review. We want to make sure you know that during the past year, we've changed our support management, increased our hours, and we've expanded our product, services, and support teams.

We just released new functionality in early 2018, and would be happy to talk with you about everything new at Pacejet. Please contact our Customer Success Management team for an account review and briefing. You can also talk to them about the ability to preview new products and volunteer for our advisory board.

We appreciate you taking the time to provide your feedback and hope to see your satisfaction grow higher and higher.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Dawn M.

Pacejet is the best shipping cloud software. Easy to use and helps you save money!!

Used Daily for 2+ years
Reviewed on 2018/04/05
Review Source: Capterra

We benefit in multiple areas. My sales reps can give quotes while the customer is on the phone. They used to have to hang up call our warehouse for shipping estimate then reach back to the customer. We are able to give our customers the best shipping option with Pacejet, highlights the best rate and gives our sales reps transit times.

Pros

2 things I love. Shipping over 150 orders a day, Pacejet helps a streamline shipping procedures better. The software has saved us money since Pacejet tells you the cheapest shipping form. My sales reps can quote shipping right from their proposal or sales order and give shipping estimates to customers right away.

Cons

I cannot say that my company has any issues with the software. We use daily shipping large amount of packages. Never have an issue.

Response from Pacejet Logistics

Thank you, Dawn! We appreciate TelQuest being a customer and look forward to showing you new features as they come out this year.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Doug H.

Great product, easy to use

Used Daily for 2+ years
Reviewed on 2018/04/19
Review Source: Capterra

Pros

The best part about Pacejet is the ease of use and how well it works with Netsuite. Has really taken our mom and pop to the next level. It allows us to ship via multiple carriers. Has definitely helped increase our daily ship outs.

Cons

Occasional downtime, reporting could be better too. Customer service could be improved. Other than that I honestly don't have any other issues. This is a great product and works well with our main system (Netsuite).

Response from Pacejet Logistics

Doug, thank you for your feedback. We encourage you to submit your interest to being part of our advisory board or in testing beta products. New tools like ShipOptics reporting may help with issues you've previously experienced. We look forward to working with you to continue to improve the platform and bolster the existing integration with NetSuite. We're committed to your success.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Pacejet Pricing

Starting from
$6500
Pricing options
Free Trial
Subscription
Value for money

Pricing is customized based on each business's unique needs. Contact Pacejet Logistics to discuss shipping strategies and business requirements.

Pacejet Features

  • API
  • Data Import/Export
  • Delivery Tracking
  • Real Time Data
  • Shipping Management

  • Activity Dashboard
  • Automated Scheduling
  • Automatic Notifications
  • Email Notifications
  • GPS
  • Geographic Maps
  • Location Tracking
  • Order Management
  • Real Time Monitoring
  • Real Time Updates
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • Status Tracking
  • Third Party Integration

Additional information for Pacejet

Key features of Pacejet

  • 3PL
  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Import / Export Management
  • International Forwarders
  • LTL Management
  • Local Forwarders
  • Multi-carrier Software
  • Parcel Shipping
  • Quotes / Estimates
  • Quotes / Estimates
  • RESTful
  • Rate Management
  • Real-time Rates
  • Regional Shipping
  • Shipment Tracking
  • Shipment Tracking

Benefits

  • Pacejet's is a multi-carrier solution which transacts with freight, parcel, LTL, 3PL carriers and shipping services in real time.

  • Pacejet's features include freight quoting, packing & load management, financial management, and advanced analytics.

  • The rate shopping feature searches all carrier services and prices online and in real time, finding the best value for every shipment.

  • Pacejet's API seamlessly integrates quoting and shipping functionalities with existing WMS, ERP, accounting software, eCommerce applications, and more.

  • Pacejet automatically prints bill of lading, shipping labels, packing lists, and other required paperwork with the data and in the format required by customers and carriers.

  • Simplify and expand export shipping by printing or electronically filing the commercial invoice, certificate of origin and other forms.

  • Innovative reporting services that deliver automatic scorecards on shipping activity, rate-shopping results, and carrier performance, making strategy easy.

  • Pacejet FAQs

    Below are some frequently asked questions for Pacejet.

    Q. What type of pricing plans does Pacejet offer?

    Pacejet offers the following pricing plans:

    Starting from: $6500

    Pricing model: Subscription

    Free Trial: Not Available

    Pricing is customized based on each business's unique needs. Contact Pacejet Logistics to discuss shipping strategies and business requirements.

    Q. What are the main features of Pacejet?

    Pacejet offers the following features:

    • 3PL
    • Air Shipping
    • Bills of Lading
    • Container Shipping
    • Freight Shipping
    • Ground Shipping
    • Import / Export
    • Import / Export Management
    • International Forwarders
    • LTL Management
    • Local Forwarders
    • Multi-carrier Software
    • Parcel Shipping
    • Quotes / Estimates
    • Quotes / Estimates
    • RESTful
    • Rate Management
    • Real-time Rates
    • Regional Shipping
    • Shipment Tracking
    • Shipment Tracking

    Q. Who are the typical users of Pacejet?

    Pacejet has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Pacejet support?

    Pacejet supports the following languages:

    English

    Q. What type of pricing plans does Pacejet offer?

    Pacejet has the following pricing plans:

    Subscription

    Q. Does Pacejet support mobile devices?

    We do not have any information about what devices Pacejet supports

    Q. What other apps does Pacejet integrate with?

    Pacejet integrates with the following applications:

    Acumatica Cloud ERP, Kechie, Microsoft Dynamics AX, Microsoft Dynamics CRM, Microsoft Dynamics GP, NetSuite, NetSuite SuiteCommerce, Oracle CRM On Demand, Salesforce Marketing Cloud, UPS Ready

    Q. What level of support does Pacejet offer?

    Pacejet offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials