GMS Front Desk

GMS Front Desk

Virtual payment terminal solution

4.6/5 (75 reviews)

GMS Front Desk Overview

The GMS Front Desk is a virtual payment terminal solution which enables businesses to accept debit/credit cards, cash, ACH, and checks via any internet-enabled device. GMS Front Desk supports multiple users, offers customized permissions, and works with multi-layered organizations or multiple location business models. GMS Front Desk's internet-based system allows front-end users to log cash payments, swipe cards, and scan multiple checks with remote deposit capture.

Users simply login securely to GMS Front Desk with their account ID and password, before setting up payments. GMS Front Desk allows users to set up one-time or recurring transactions, and supports PCI Level 1 Compliance to ensure all data is managed safely and securely. GMS Front Desk integrates with familiar eCommerce shopping carts and payment gateways like Authorize.net, Plug’nPay, NMI, as well as most point-of-sale (POS) software and hardware. GMS Front Desk offers a single platform from which to manage, report, and process all payments.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

GMS Front Desk Reviews

Overall rating
4.6/5
92% positive reviews
49
Excellent
20
Very good
5
Average
1
Poor
0
Terrible
Michael D.

Great Customer Service

Used Daily for 2+ years
Reviewed on 2018/11/27
Review Source: Capterra

GMS is way more cost effective than my previous processor, and with great service so its a win for me.

Pros

The software works as its supposed to. I get my money quick and its pretty hassle free. THe best part is the service. Everytime I have a question or I just give them a call. Everyone there is friendly and helpful. I have never had anything that couldn't be answered or take care of right away on the first call.

Cons

I use it with my member management systems. It works great to taking orders and automatically charging accounts but it isnt as simple to process returns. Its not really GMS thats the problem its really the other system that it integrates with that is.

The only real thing is that entering returns for ACH could use some improvement. It would be nice to jsut pull up the transaction and enter the the refund or return amount. When I do it now I am not really sure it went through right away.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Jason W.

Simple Payment Processing

Used Daily for 1+ year
Reviewed on 2018/11/20
Review Source: Capterra

Overall GMS along with my client management software have worked together perfectly for my needs. I would recommend to anyone looking for a similar service.

Pros

I use GMS processing in conjunction with RhinoFit as my billing software for my business. So far
I have no had any issues with processing payments and that is exactly what you want. Payment processing is not something that needs to be fancy or have bells and whistles, it does exactly what it is supposed to. The fees are set at a good rate and competitive with any other payment processor.

Cons

Honestly I do not have any complaints, because I have not had any issues yet.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Richard D.

GMS

Used Daily for 1+ year
Reviewed on 2018/11/30
Review Source: Capterra

The only time I contact Customer Service is when I'm having a problem with a particular deposit.

Pros

It provides a great eCheck system. Rappid response from Customer Support

Cons

Provides NO deposit ticket. Must send a transaciton report to Excell and work out the appropriate transactions for that days deposit. It would be much better if they had a selection on the Menu for "Deposit Ticket" undr which you would find a list of deposits by date. Clicking on the date a report listing the transactions that make up that days deposit and the deposit total. The Deposit Ticket would also include all charge backs included in the deposit.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Angela A.

Always reliable and fast response time

Used Daily for 2+ years
Reviewed on 2019/04/25
Review Source: Capterra

GMS processes our payroll direct deposits, fee collection and works alongside us if we have a customer issue. I appreciate that they contact us if there's a problem on our end so the matter can be quickly resolved.

Pros

I've been with GMS Payment Processing for over 10 years now. The software is easy to navigate and find information. Customer Support has ALWAYS been fantastic!

Cons

Nothing to report. We have always found the software and customer support to meet our needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Robert C.

Robert's review of GMS from a programmers point of view.

Used Daily for 2+ years
Reviewed on 2019/04/18
Review Source: Capterra

Collecting money with ACH is the most cost effective solution.

Pros

It is easy to setup and get paid. Works every time. Fairly easy to reconcile from the reports.

Cons

No example of formatting when 1st setting it up.
No automated way of submitting refunds.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

GMS Front Desk Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Interchange-plus pricing model for credit cards, 0.005% markup and $0.25/transaction

$0.50/ACH transaction

Contact Gulf Management Systems for further pricing information.

GMS Front Desk Features

  • API
  • Electronic Payments
  • Reporting & Statistics
  • Third Party Integration
  • eCommerce Integration

  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Content Management
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Product Catalog
  • SSL Security
  • Search Functionality
  • Social Media Integration
  • eCommerce Management

Additional information for GMS Front Desk

Key features of GMS Front Desk

  • ACH Check Transactions
  • Debit Card Support
  • In-Person Payments
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Sales / Order Reporting

Benefits

• GMS Front Desk offers users a single and central platform from which to process and manage all payments.

• Businesses can accept debit or credit cards, as well as cash, ACH, and checks online from any internet-enabled device.

• Users can set-up payments as a one-time payment or a recurring transaction.

• PCI Level 1 Compliance ensures that all sensitive payment data is managed safely and securely.

• Integrate with popular eCommerce shopping carts and payment gateways like Authorize.net, Plug’nPay and NMI.

GMS Front Desk FAQs

Below are some frequently asked questions for GMS Front Desk.

Q. What type of pricing plans does GMS Front Desk offer?

GMS Front Desk offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Interchange-plus pricing model for credit cards, 0.005% markup and $0.25/transaction

$0.50/ACH transaction

Contact Gulf Management Systems for further pricing information.

Q. What are the main features of GMS Front Desk?

GMS Front Desk offers the following features:

  • ACH Check Transactions
  • Debit Card Support
  • In-Person Payments
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Sales / Order Reporting

Q. Who are the typical users of GMS Front Desk?

GMS Front Desk has the following typical customers:

Mid Size Business, Small Business

Q. What languages does GMS Front Desk support?

GMS Front Desk supports the following languages:

English

Q. What type of pricing plans does GMS Front Desk offer?

GMS Front Desk has the following pricing plans:

Subscription

Q. Does GMS Front Desk support mobile devices?

We do not have any information about what devices GMS Front Desk supports

Q. What other apps does GMS Front Desk integrate with?

GMS Front Desk integrates with the following applications:

Authorize.net

Q. What level of support does GMS Front Desk offer?

GMS Front Desk offers the following support options:

Online Support, Phone Support