DJUBO

360° integrated hotel management software suite

4,6 /5 (50 reviews) Write a Review!

DJUBO Overview

What is DJUBO?

DJUBO is a mobile hotel management solution offering tools for sales, distribution, marketing, operations and intelligence on a single platform. The integrated software suite includes a property management system (PMS) to help users with bookings, invoices and payments, and users can maximize their hotel's online and offline distribution using the built-in auto-sync channel manager and central reservation system (CRS). Other modules include a channel manager, reputation and review management, price intelligence, revenue manager, hotel analytics, and more.

DJUBO’s PMS enables users to manage the booking calendar, check-ins and check-outs, hold and block rooms, automate guest communication, and more. The point of sale system can be accessed via any desktop, tablet, or mobile device, and has the ability to auto-synchronize payments to room folios, as well as manage kitchen order tickets. Hotels can collect payments via eCollect, manage invoices, and get reporting and analytics on daily sales and hotel performance in real time. The CRS provides users with a single dashboard for managing all hotel sales across online and offline channels, and stays up to date on all sold and unsold inventory. Users can view, plan and control all bookings, room-holds, payment follow-ups, cancellations, and more, through a single login using any device, anywhere.

DJUBO’s hotel channel manager module helps by simplifying the distribution of hotel room inventory across 100+ OTAs in real time. Website visitors can also book rooms online through a direct booking engine which is connected to the platform's CRS and channel manager, and all data is synchronized automatically. DJUBO’s analytics suite allows users to learn customers' behavior and booking patterns through smart visualizations and filters, helping businesses with a data-driven approach to plan revenue strategies and improve hotel sales.

DJUBO Fireball allows businesses to advertise within key hotel search and discovery channels such as Google and TripAdvisor, and works on a fixed commission basis. The competitor price intelligence module allows users to find the lowest prices being offered by competitors, and help businesses to identify the current pricing strategy of other hotels. The intelligent revenue manger tool includes machine learning algorithms and AI to analyze the hotel's sales, helping users with accurate occupancy and revenue predictions, and ensuring maximum profitability. The reputation and review management feature allows users to improve and manage reviews from a variety of sources within a single dashboard.

DJUBO Overview

Pricing

Starting from
US$50,00/year

Pricing options

Free Trial
Subscription
Value for money

Prices are based on the number of rooms per property (from 1-3 rooms, to 100+ rooms). Custom pricing is also available.

For a 10-20 room property:

Small Hotelier: $55 per month billed quarterly, or $50 per month billed annually

Growing Hotelier: $88 per month billed quarterly, or $80 per month billed annually

Pro Hotelier: $121 per month billed quarterly, or $110 per month billed annually

Master Hotelier: $198 per month billed quarterly, or $180 per month billed annually


DJUBO Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Manage check-ins and check-outs, hold and block rooms, process walk-ins and offline enquiries, and more, using the front desk booking calendar tool
Use the smart Point-of-Sale system on any desktop, tablet or mobile device, and auto-sync payments to room folios
Collect payments online with eCollect and manage room and POS invoicing
Get automated daily sales and front office reports and track hotel performance in real time
Find the lowest prices being offered by competitors and identify the pricing strategy of other hotels
Machine learning algorithms and powerful AI analyze the hotel's sales history to help make accurate occupancy and revenue predictions, and automatically changes pricing on all sales channels to ensure maximum profitability
Create a website with an intuitive user interface to offer online bookings
Smart visualizations and filters offer users a data-driven approach to help with hotel development and more predictable and robust revenue strategies
DJUBO video DJUBO screenshot: Manage check-ins and check-outs, hold and block rooms, process walk-ins and offline enquiries, and more, using the front desk booking calendar tool DJUBO screenshot: Use the smart Point-of-Sale system on any desktop, tablet or mobile device, and auto-sync payments to room folios DJUBO screenshot: Collect payments online with eCollect and manage room and POS invoicing DJUBO screenshot: Get automated daily sales and front office reports and track hotel performance in real time DJUBO screenshot: Find the lowest prices being offered by competitors and identify the pricing strategy of other hotels DJUBO screenshot: Machine learning algorithms and powerful AI analyze the hotel's sales history to help make accurate occupancy and revenue predictions, and automatically changes pricing on all sales channels to ensure maximum profitability DJUBO screenshot: Create a website with an intuitive user interface to offer online bookings DJUBO screenshot: Smart visualizations and filters offer users a data-driven approach to help with hotel development and more predictable and robust revenue strategies

DJUBO Reviews

DJUBO Reviews

Overall rating
4,6
/
5
Excellent
32

Very good
15

Average
2

Poor
1

Terrible
0

Value for Money
4,5
Features
4,4
Ease of Use
4,5
Customer Support
4,2
94% recommended this app
Janvi C.

DJUBO IS BEST CAN B E BETTER

djubo is best , easy to function excellent service thank you so much djubo..hope it comes up more features to make our work easier


Athul S.

Easy to use channel manager

Djubo reduced our workload by 90% in updating rates and availability on various OTAs.
Makes it easy to get reports and data, prompt notifications and reminders.
Billing and POS solutions are also included in their package.


Deepesh A.

A good Hotel management suite

We use DJUBO daily for hotel's channel management and the service does the job fine.


Rahul G.

Worst Customer Service : Once they sell it to you, they don't respond

I will never recommend anyone or use it ever again.


Krishna raja T.

Good product with not so good support team

Very good product and ever improving product. Definitely recommended
Very good product and ever improving product. Definitely recommended


Janvi C.
Industry: Hospitality
Company size: 11-50 Employees

DJUBO IS BEST CAN B E BETTER

Used Daily for 2+ years
Reviewed on 2018/07/20
Review Source: Capterra

djubo is best , easy to function excellent service thank you so much djubo..hope it comes up more features to make our work easier

Pros

we can track booking, cancel and block using djubo from anywhere and the best part is its mobile friendly

Cons

It should have auto release feature, like if we have blocked some room and we have set some cut off so it should have a feature of auto release

everyday djubo sents front desk report list of checkin thatz great djubo could be lot more better if they could send us outstanding payment remainder daily or weekly...

Response from Djubo

Dear Ma'am, we already have the auto release feature. We will contact your shortly to give you a demo of this feature. Regards.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Athul S.
Industry: Hospitality
Company size: 2-10 Employees

Easy to use channel manager

Used Daily for 1+ year
Reviewed on 2019/10/30
Review Source: Capterra

Djubo reduced our workload by 90% in updating rates and availability on various OTAs.
Makes it easy to get reports and data, prompt notifications and reminders.
Billing and POS solutions are also included in their package.

Pros

Djubo is our to channel manager for our properties. We found Djubo to be easy to use and their customer support top notch. We have had a few cases of connectivity issues which are negligible. They also have a lot of add ons for productivity like booking engine, revenue reports and forecasts etc.

Cons

Connectivity issues with a few OTAs and most importantly Airbnb compatibility as they do not have a proper solution for Airbnb yet and it is expected to be solved by API connection with Airbnb.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Deepesh A.
Industry: Hospitality
Company size: 2-10 Employees

A good Hotel management suite

Used Daily for 1+ year
Reviewed on 2020/09/23
Review Source: Capterra

We use DJUBO daily for hotel's channel management and the service does the job fine.

Pros

We have used three different channel managers till now and DJUBO has one of the best looking and functional user interface. The color coded Rate planner is also a time saver.

Cons

Support is good and we do not need to call them much but I had a small hiccup a few years ago while needing urgent support.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Rahul G.
Industry: Hospitality
Company size: 2-10 Employees

Worst Customer Service : Once they sell it to you, they don't respond

Used Daily for 1-5 months
Reviewed on 2018/10/16
Review Source: Capterra

I will never recommend anyone or use it ever again.

Pros

The software is built considering each and everything that you may encounter at your hotel. It has all the functionality one generally needs to operate hotel

Cons

The software is very difficult to operate. The processes are so lengthy that you tend to forget the ones that are not in daily use. Its a really difficult task if you want to change the policies a bit. The worst thing is the customer support you get from these people. They assign you a person who will help you with all your tasks during the working hours. My RM would never take my call, never respond on mail and even after several requests of changing her, they will say that she is overburdened with our other projects(Is that my fault?). Overall very bad experience. I have used other softwares and the customer support is one thing everybody takes care of.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Krishna raja T.
Industry: Hospitality
Company size: 11-50 Employees

Good product with not so good support team

Used Daily for 1+ year
Reviewed on 2016/09/14
Review Source: Capterra

Very good product and ever improving product. Definitely recommended
Very good product and ever improving product. Definitely recommended

Pros

Android app .

Cons

Customer service executives do not respond to any requests promptly.

We need to remind them repeatedly to get the job done .

Not many OTA especially FOREIGN OTA are NOT configured in this channel manager.

Response from Djubo

Hello Krishna,

Thank you for the great review and also for the suggestions. However, I would just like to highlight that we have almost all major international OTAs, such as Expedia, Agoda, Booking.com, among others. You can go ahead and take a look at our available channels here - http://www.djubo.com/distribution/

Regarding your concern for lack of support, we have informed the support team and you should be receiving a call from our associate within the hour. Please do share the need to connect to more OTAs, with him along with any other issues you might be facing.
We take pride in the customer support we offer, and believe it is among the best in our niche. We would definitely not want you to feel otherwise.

Thank you and have a great day! :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,8/10
Based on 50 user ratings
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DJUBO Pricing

DJUBO Pricing

Starting from
US$50,00/year
Free Trial
Subscription
Value for money

Prices are based on the number of rooms per property (from 1-3 rooms, to 100+ rooms). Custom pricing is also available.

For a 10-20 room property:

Small Hotelier: $55 per month billed quarterly, or $50 per month billed annually

Growing Hotelier: $88 per month billed quarterly, or $80 per month billed annually

Pro Hotelier: $121 per month billed quarterly, or $110 per month billed annually

Master Hotelier: $198 per month billed quarterly, or $180 per month billed annually

Prices are based on the number of rooms per property (from 1-3 rooms, to 100+ rooms). Custom pricing is also available.

For a 10-20 room property:

Small Hotelier: $55 per month billed quarterly, or $50 per month billed annually

Growing Hotelier: $88 per month billed quarterly, or $80 per month billed annually

Pro Hotelier: $121 per month billed quarterly, or $110 per month billed annually

Master Hotelier: $198 per month billed quarterly, or $180 per month billed annually

Value for Money
4,5/5
Based on 50 user ratings
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DJUBO Features

DJUBO Features

API
Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Inventory Management
Invoice Management
Online Booking Integration
Price Management
Promotions Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration
Features
4,4/5
Based on 50 user ratings
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Categories

Additional information for DJUBO

Additional information for DJUBO

Key features of DJUBO

  • Booking & payment engine
  • Booking engine for offline travel agents
  • CRM
  • Central reservation system
  • Channel manager
  • Cloud-based Point of Sale (POS)
  • Direct booking engine
  • Distribution
  • Dynamic inventory management
  • Extended stay
  • Front office management
  • GDS / OTA integration
  • Group management
  • Guest experience (GEM)
  • Hotel POS mobile app
  • Hotel channel manager
  • Hotel management mobile app
  • Hotel sales analytics
  • Intelligent revenue manager
  • Meta search advertising for hotels
  • Multi-property
  • Online booking
  • Online reputation management
  • Point of Sale (POS)
  • Price intelligence
  • Property management system
  • Rate management
  • Rate shopper
  • Real-time data synchronization
  • Reporting and analytics
  • Reviews management
  • Single property
  • Spa / activity management
  • Travel agent bookings
  • Vacation rental

Benefits

  • Manage every aspect of the hotel business with a single login to access DJUBO's integrated systems covering sales, distribution, operations, marketing and intelligence.

  • DJUBO helps users to manage, control and enhance online sales and guest experience through the auto-sync channel manager and central reservation system (CRS), as well as market the business beyond traditional OTAs with TripAdvisor integrations, Google Hotel Ads.

  • Use the automated dynamic revenue maximization tool to manage online pricing rates linked to occupancy and the competition.

  • The DJUBO review builder tool helps users to increase their online reviews and reputation through an automated email and tablet based app.

  • Inventory and rate distribution on over 100 OTAs with real-time data sync to ensure that all booking charts are updated immediately to avoid conflict reservations.

  • DJUBO FAQs

    DJUBO FAQs

    Below are some frequently asked questions for DJUBO.

    Q. What type of pricing plans does DJUBO offer?

    DJUBO offers the following pricing plans:

    Starting from: US$50,00/year

    Pricing model: Subscription

    Free Trial: Available

    Prices are based on the number of rooms per property (from 1-3 rooms, to 100+ rooms). Custom pricing is also available. For a 10-20 room property: Small Hotelier: $55 per month billed quarterly, or $50 per month billed annually Growing Hotelier: $88 per month billed quarterly, or $80 per month billed annually Pro Hotelier: $121 per month billed quarterly, or $110 per month billed annually Master Hotelier: $198 per month billed quarterly, or $180 per month billed annually

    Q. What are the main features of DJUBO?

    DJUBO offers the following features:

    • Booking & payment engine
    • Booking engine for offline travel agents
    • CRM
    • Central reservation system
    • Channel manager
    • Cloud-based Point of Sale (POS)
    • Direct booking engine
    • Distribution
    • Dynamic inventory management
    • Extended stay
    • Front office management
    • GDS / OTA integration
    • Group management
    • Guest experience (GEM)
    • Hotel POS mobile app
    • Hotel channel manager
    • Hotel management mobile app
    • Hotel sales analytics
    • Intelligent revenue manager
    • Meta search advertising for hotels
    • Multi-property
    • Online booking
    • Online reputation management
    • Point of Sale (POS)
    • Price intelligence
    • Property management system
    • Rate management
    • Rate shopper
    • Real-time data synchronization
    • Reporting and analytics
    • Reviews management
    • Single property
    • Spa / activity management
    • Travel agent bookings
    • Vacation rental

    Q. Who are the typical users of DJUBO?

    DJUBO has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does DJUBO support?

    DJUBO supports the following languages:

    English

    Q. What type of pricing plans does DJUBO offer?

    DJUBO has the following pricing plans:

    Subscription

    Q. Does DJUBO support mobile devices?

    DJUBO supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does DJUBO integrate with?

    DJUBO integrates with the following applications:

    Facebook, PayPal

    Q. What level of support does DJUBO offer?

    DJUBO offers the following support options:

    Phone Support, Online Support