360° integrated hotel management software suite
4.5/5 (47 reviews)DJUBO is a mobile hotel management solution offering tools for sales, distribution, marketing, operations and intelligence on a single platform. The integrated software suite includes a property management system (PMS) to help users with bookings, invoices and payments, and users can maximize their hotel's online and offline distribution using the built-in auto-sync channel manager and central reservation system (CRS). Other modules include a channel manager, reputation and review management, price intelligence, revenue manager, hotel analytics, and more.
DJUBO’s PMS enables users to manage the booking calendar, check-ins and check-outs, hold and block rooms, automate guest communication, and more. The point of sale system can be accessed via any desktop, tablet, or mobile device, and has the ability to auto-synchronize payments to room folios, as well as manage kitchen order tickets. Hotels can collect payments via eCollect, manage invoices, and get reporting and analytics on daily sales and hotel performance in real time. The CRS provides users with a single dashboard for managing all hotel sales across online and offline channels, and stays up to date on all sold and unsold inventory. Users can view, plan and control all bookings, room-holds, payment follow-ups, cancellations, and more, through a single login using any device, anywhere.
DJUBO’s hotel channel manager module helps by simplifying the distribution of hotel room inventory across 100+ OTAs in real time. Website visitors can also book rooms online through a direct booking engine which is connected to the platform's CRS and channel manager, and all data is synchronized automatically. DJUBO’s analytics suite allows users to learn customers' behavior and booking patterns through smart visualizations and filters, helping businesses with a data-driven approach to plan revenue strategies and improve hotel sales.
DJUBO Fireball allows businesses to advertise within key hotel search and discovery channels such as Google and TripAdvisor, and works on a fixed commission basis. The competitor price intelligence module allows users to find the lowest prices being offered by competitors, and help businesses to identify the current pricing strategy of other hotels. The intelligent revenue manger tool includes machine learning algorithms and AI to analyze the hotel's sales, helping users with accurate occupancy and revenue predictions, and ensuring maximum profitability. The reputation and review management feature allows users to improve and manage reviews from a variety of sources within a single dashboard.
Pros
Insight tool provides all the business reports that we had to compile manually. The entire Djubo platform is easy to use and very intuitive. Connection with most important OTAs is a very big plus point. The support including training staff are super effective and very proactive. Addition of PMS and constant updates to the platform is another big plus.
Cons
Ability to add promotions is missing from this software. This is one of the biggest negatives.
Another issue is not being able to provide a free upgrade or downgrade of room type to the guest.
Hello Harish,
Thank you for appreciating our system. As you are aware, we are working on a lot of these features and you should be seeing them added to DJUBO in a couple of months.
Have made a note of your points and updated the team once again.
Regarding the reliability of the post-stay thank you mails, our support team will be getting in touch with you about it in a little while. That should not be happening.
Once again, we really appreciate the inputs. Have a great day!
Great customer support. No matter the time of day staff are always happy to help. I find there are some issues with correct rates flow through to booking engines but every time this has come up as a problem the professional and kind staff have been there to help. I think the interface could be a bit more user friendly but once you know your way around it is quite easy to use. Overall we are very satisfied with the product djubo has provided us with. Thank you
Pros
Clear layout of day by day bookings. Easy to book out rooms directly. Once you find the room rates section it's really easy to update
Cons
It's sometimes difficult to find exactly what you are looking for ie. room rates and room set up. I think these options should be easily accessible from the front page rather than having to search for the manage property section and then look for the area you want. Also the website provided by djubo only allows people to book directly if they have an Indian phone number - it should accept all numbers
Very good product and ever improving product. Definitely recommended
Very good product and ever improving product. Definitely recommended
Pros
Android app .
Cons
Customer service executives do not respond to any requests promptly.
We need to remind them repeatedly to get the job done .
Not many OTA especially FOREIGN OTA are NOT configured in this channel manager.
Hello Krishna,
Thank you for the great review and also for the suggestions. However, I would just like to highlight that we have almost all major international OTAs, such as Expedia, Agoda, Booking.com, among others. You can go ahead and take a look at our available channels here - http://www.djubo.com/distribution/
Regarding your concern for lack of support, we have informed the support team and you should be receiving a call from our associate within the hour. Please do share the need to connect to more OTAs, with him along with any other issues you might be facing.
We take pride in the customer support we offer, and believe it is among the best in our niche. We would definitely not want you to feel otherwise.
Thank you and have a great day! :)
Experience has been great. Have really been able to optimise revenue from online channels with the help of Djubo.
Pros
UX is very easy. In a matter of hours, anyone with basic knowledge can be doing things which other channel managers make very complicated. Rate Planner (Calendar) is my favourite feature.
Cons
There are still quite a few bugs in the ecosystem. For example: filters are forgotten in the booking and agent databases when you click on 'go back' button. Have brought these points to the attention of the support team earlier.
Thank you Akhil.
We appreciate the glowing review. You have brought a few issues forward and they are already with the product development team. As promised, they will be resolved and you will be informed of the same.
We would also like to say that it has also been an amazing experience working with you and your team.
We look forward to continue working with you and bringing some great new features to help you boost your hotel revenues.
Have a great day! :)
djubo is best , easy to function excellent service thank you so much djubo..hope it comes up more features to make our work easier
Pros
we can track booking, cancel and block using djubo from anywhere and the best part is its mobile friendly
Cons
It should have auto release feature, like if we have blocked some room and we have set some cut off so it should have a feature of auto release
everyday djubo sents front desk report list of checkin thatz great djubo could be lot more better if they could send us outstanding payment remainder daily or weekly...
Dear Ma'am, we already have the auto release feature. We will contact your shortly to give you a demo of this feature. Regards.
Prices are based on the number of rooms per property (from 1-3 rooms, to 100+ rooms). Custom pricing is also available.
For a 10-20 room property:
Small Hotelier: $55 per month billed quarterly, or $50 per month billed annually
Growing Hotelier: $88 per month billed quarterly, or $80 per month billed annually
Pro Hotelier: $121 per month billed quarterly, or $110 per month billed annually
Master Hotelier: $198 per month billed quarterly, or $180 per month billed annually
Below are some frequently asked questions for DJUBO.
DJUBO offers the following pricing plans:
Starting from: $50/year
Pricing model: Subscription
Free Trial: Available
Prices are based on the number of rooms per property (from 1-3 rooms, to 100+ rooms). Custom pricing is also available.
For a 10-20 room property:
Small Hotelier: $55 per month billed quarterly, or $50 per month billed annually
Growing Hotelier: $88 per month billed quarterly, or $80 per month billed annually
Pro Hotelier: $121 per month billed quarterly, or $110 per month billed annually
Master Hotelier: $198 per month billed quarterly, or $180 per month billed annually
DJUBO offers the following features:
DJUBO has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
DJUBO supports the following languages:
English
DJUBO has the following pricing plans:
Subscription
DJUBO supports the following devices:
Android, iPhone, iPad
DJUBO integrates with the following applications:
Facebook, PayPal
DJUBO offers the following support options:
Online Support, Phone Support
Djubo is a perfect tool, especially for a budget hotel like ours. The support is very proactive and efficient. There has been constant updates to the Djubo platform and every incremental update adds a lot of value to the existing product. Gone are the days when we had to manage our rates and inventory manually on all the OTAs that we are listed. Addition of Insight tool is one of the best features of the entire Djubo platform.