About DJUBO

DJUBO is a mobile hotel management solution offering tools for sales, distribution, marketing, operations and intelligence on a single platform. The integrated software suite includes a property management system (PMS) to help users with bookings, invoices and payments, and users can maximize their hotel's online and offline distribution using the built-in auto-sync channel manager and central reservation system (CRS). Other modules include a channel manager, reputation and review management, price intelligence, revenue manager, hotel analytics, and more.

DJUBO’s PMS enables users to manage the booking calendar, check-ins and check-outs, hold and block rooms, automate guest communication, and more. The point of sale system can be accessed via any desktop, tablet, or mobile device, and has the ability to auto-synchronize payments to room folios, as well as manage kitchen order tickets. Hotels can collect payments via eCollect, manage invoices, and get reporting and analytics on daily sales and hotel performance in real time. The CRS provides users with a single dashboard for managing all hotel sales across online and offline channels, and stays up to date on all sold and unsold inventory. Users can view, plan and control all bookings, room-holds, payment follow-ups, cancellations, and more, through a single login using any device, anywhere.

DJUBO’s hotel channel manager module helps by simplifying the distribution of hotel room inventory across 100+ OTAs in real time. Website visitors can also book rooms online through a direct booking engine which is connected to the platform's CRS and channel manager, and all data is synchronized automatically. DJUBO’s analytics suite allows users to learn customers' behavior and booking patterns through smart visualizations and filters, helping businesses with a data-driven approach to plan revenue strategies and improve hotel sales.

DJUBO Fireball allows businesses to advertise within key hotel search and discovery channels such as Google and TripAdvisor, and works on a fixed commission basis. The competitor price intelligence module allows users to find the lowest prices being offered by competitors, and help businesses to identify the current pricing strategy of other hotels. The intelligent revenue manger tool includes machine learning algorithms and AI to analyze the hotel's sales, helping users with accurate occupancy and revenue predictions, and ensuring maximum profitability. The reputation and review management feature allows users to improve and manage reviews from a variety of sources within a single dashboard.

Key benefits of DJUBO

  • Manage every aspect of the hotel business with a single login to access DJUBO's integrated systems covering sales, distribution, operations, marketing and intelligence.

  • DJUBO helps users to manage, control and enhance online sales and guest experience through the auto-sync channel manager and central reservation system (CRS), as well as market the business beyond traditional OTAs with TripAdvisor integrations, Google Hotel Ads.

  • Use the automated dynamic revenue maximization tool to manage online pricing rates linked to occupancy and the competition.

  • The DJUBO review builder tool helps users to increase their online reviews and reputation through an automated email and tablet based app.

  • Inventory and rate distribution on over 100 OTAs with real-time data sync to ensure that all booking charts are updated immediately to avoid conflict reservations.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Manage check-ins and check-outs, hold and block rooms, process walk-ins and offline enquiries, and more, using the front desk booking calendar tool
    Use the smart Point-of-Sale system on any desktop, tablet or mobile device, and auto-sync payments to room folios
    Collect payments online with eCollect and manage room and POS invoicing
    Get automated daily sales and front office reports and track hotel performance in real time
    Create a website with an intuitive user interface to offer online bookings
    Find the lowest prices being offered by competitors and identify the pricing strategy of other hotels
    Machine learning algorithms and powerful AI analyze the hotel's sales history to help make accurate occupancy and revenue predictions, and automatically changes pricing on all sales channels to ensure maximum profitability
    Smart visualizations and filters offer users a data-driven approach to help with hotel development and more predictable and robust revenue strategies
    View 9 more
    DJUBO video
    DJUBO screenshot: Manage check-ins and check-outs, hold and block rooms, process walk-ins and offline enquiries, and more, using the front desk booking calendar tool DJUBO screenshot: Use the smart Point-of-Sale system on any desktop, tablet or mobile device, and auto-sync payments to room folios DJUBO screenshot: Collect payments online with eCollect and manage room and POS invoicing DJUBO screenshot: Get automated daily sales and front office reports and track hotel performance in real time DJUBO screenshot: Create a website with an intuitive user interface to offer online bookings DJUBO screenshot: Find the lowest prices being offered by competitors and identify the pricing strategy of other hotels DJUBO screenshot: Machine learning algorithms and powerful AI analyze the hotel's sales history to help make accurate occupancy and revenue predictions, and automatically changes pricing on all sales channels to ensure maximum profitability DJUBO screenshot: Smart visualizations and filters offer users a data-driven approach to help with hotel development and more predictable and robust revenue strategies

    Features

    Total features of DJUBO: 27

    • Activity Dashboard
    • Activity Management
    • Billing Rate Management
    • Booking Management
    • Business Intelligence
    • Channel Management
    • Charting
    • Client Management
    • Customer Database
    • Data Synchronization
    • Distribution Management
    • Electronic Payments
    • Inventory Management
    • Mobile Integration
    • Online Booking Integration
    • POS
    • Ratings & Reviews
    • Real Time Analytics
    • Real Time Data
    • Reporting & Statistics
    • Revenue Management
    • Room Booking
    • Sales Analytics
    • Sales Reporting
    • Social Network Marketing
    • User Management
    • Visual Analytics

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    Reviews

    Overall rating

    4,6 /5
    (50)
    Value for Money
    4,5/5
    Features
    4,4/5
    Ease of Use
    4,5/5
    Customer Support
    4,2/5

    Already have DJUBO?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 50
    Janvi C.
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    DJUBO IS BEST CAN B E BETTER

    Reviewed on 2018/07/20

    djubo is best , easy to function excellent service thank you so much djubo..hope it comes up more...

    djubo is best , easy to function excellent service thank you so much djubo..hope it comes up more features to make our work easier

    Pros

    we can track booking, cancel and block using djubo from anywhere and the best part is its mobile friendly

    Cons

    It should have auto release feature, like if we have blocked some room and we have set some cut off so it should have a feature of auto release

    everyday djubo sents front desk report list of checkin thatz great djubo could be lot more better if they could send us outstanding payment remainder daily or weekly...

    Response from Djubo

    Dear Ma'am, we already have the auto release feature. We will contact your shortly to give you a demo of this feature. Regards.

    Athul S.
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Easy to use channel manager

    Reviewed on 2019/10/30

    Djubo reduced our workload by 90% in updating rates and availability on various OTAs.
    Makes it easy...

    Djubo reduced our workload by 90% in updating rates and availability on various OTAs.
    Makes it easy to get reports and data, prompt notifications and reminders.
    Billing and POS solutions are also included in their package.

    Pros

    Djubo is our to channel manager for our properties. We found Djubo to be easy to use and their customer support top notch. We have had a few cases of connectivity issues which are negligible. They also have a lot of add ons for productivity like booking engine, revenue reports and forecasts etc.

    Cons

    Connectivity issues with a few OTAs and most importantly Airbnb compatibility as they do not have a proper solution for Airbnb yet and it is expected to be solved by API connection with Airbnb.

    Rahul G.
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Worst Customer Service : Once they sell it to you, they don't respond

    Reviewed on 2018/10/16

    I will never recommend anyone or use it ever again.

    I will never recommend anyone or use it ever again.

    Pros

    The software is built considering each and everything that you may encounter at your hotel. It has all the functionality one generally needs to operate hotel

    Cons

    The software is very difficult to operate. The processes are so lengthy that you tend to forget the ones that are not in daily use. Its a really difficult task if you want to change the policies a bit. The worst thing is the customer support you get from these people. They assign you a person who will help you with all your tasks during the working hours. My RM would never take my call, never respond on mail and even after several requests of changing her, they will say that she is overburdened with our other projects(Is that my fault?). Overall very bad experience. I have used other softwares and the customer support is one thing everybody takes care of.

    Krishna raja T.
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Good product with not so good support team

    Reviewed on 2016/09/14

    Very good product and ever improving product. Definitely recommended
    Very good product and ever...

    Very good product and ever improving product. Definitely recommended
    Very good product and ever improving product. Definitely recommended

    Pros

    Android app .

    Cons

    Customer service executives do not respond to any requests promptly.

    We need to remind them repeatedly to get the job done .

    Not many OTA especially FOREIGN OTA are NOT configured in this channel manager.

    Response from Djubo

    Hello Krishna,

    Thank you for the great review and also for the suggestions. However, I would just like to highlight that we have almost all major international OTAs, such as Expedia, Agoda, Booking.com, among others. You can go ahead and take a look at our available channels here - http://www.djubo.com/distribution/

    Regarding your concern for lack of support, we have informed the support team and you should be receiving a call from our associate within the hour. Please do share the need to connect to more OTAs, with him along with any other issues you might be facing.
    We take pride in the customer support we offer, and believe it is among the best in our niche. We would definitely not want you to feel otherwise.

    Thank you and have a great day! :)

    Deepesh A.
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A good Hotel management suite

    Reviewed on 2020/09/23

    We use DJUBO daily for hotel's channel management and the service does the job fine.

    We use DJUBO daily for hotel's channel management and the service does the job fine.

    Pros

    We have used three different channel managers till now and DJUBO has one of the best looking and functional user interface. The color coded Rate planner is also a time saver.

    Cons

    Support is good and we do not need to call them much but I had a small hiccup a few years ago while needing urgent support.

    Showing 5 reviews of 50 Read all reviews

    DJUBO FAQs

    Below are some frequently asked questions for DJUBO.

    DJUBO offers the following pricing plans:

    • Starting from: US$50,00/year
    • Pricing model: Subscription
    • Free Trial: Available

    Prices are based on the number of rooms per property (from 1-3 rooms, to 100+ rooms). Custom pricing is also available. For a 10-20 room property: Small Hotelier: $55 per month billed quarterly, or $50 per month billed annually Growing Hotelier: $88 per month billed quarterly, or $80 per month billed annually Pro Hotelier: $121 per month billed quarterly, or $110 per month billed annually Master Hotelier: $198 per month billed quarterly, or $180 per month billed annually

    DJUBO offers the following features:

    • Booking & payment engine
    • Booking engine for offline travel agents
    • CRM
    • Central reservation system
    • Channel manager
    • Cloud-based Point of Sale (POS)
    • Direct booking engine
    • Distribution
    • Dynamic inventory management
    • Extended stay
    • Front office management
    • GDS / OTA integration
    • Group management
    • Guest experience (GEM)
    • Hotel POS mobile app
    • Hotel channel manager
    • Hotel management mobile app
    • Hotel sales analytics
    • Intelligent revenue manager
    • Meta search advertising for hotels
    • Multi-property
    • Online booking
    • Online reputation management
    • Point of Sale (POS)
    • Price intelligence
    • Property management system
    • Rate management
    • Rate shopper
    • Real-time data synchronization
    • Reporting and analytics
    • Reviews management
    • Single property
    • Spa / activity management
    • Travel agent bookings
    • Vacation rental

    DJUBO has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    DJUBO supports the following languages:

    English

    DJUBO supports the following devices:

    Android, iPhone, iPad

    DJUBO integrates with the following applications:

    Facebook, PayPal

    DJUBO offers the following support options:

    Phone Support, Online Support

    Related categories

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