--- description: Learn how RealTime-CTMS can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RealTime-CTMS Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/1359/patient-engagement/software) > [RealTime-CTMS](/software/110555/realtime-ctms) # RealTime-CTMS Canonical: https://www.getapp.za.com/software/110555/realtime-ctms Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/110555/realtime-ctms?page=2) > RealTime eClinical Solutions is a leading, enterprise-grade technology provider facilitating global clinical trials with a comprehensive eClinical platform. Purpose-built for clinical research sites, site networks, academic medical centers, sponsors, and CROs, the platform goes beyond traditional CT > > Verdict: Rated **4.9/5** by 68 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of RealTime-CTMS Budget templates can be created according to study event schedules, and users can invoice sponsors for visits, and track revenue, costs and profitability. The patient database can be searched using multiple criteria, including gender, age, BMI, medical conditions, and medications, and users can send emails to matching subjects with a single click. Patient medical histories can be input into the database before or during visits, with details including contact information, emergency contacts, demographics, medical conditions, medications, and drug allergies. Tasks, including upcoming and overdue visits, and pending subject recruitment activities, can be tracked and managed, and users can also capture progress notes for each study subject. Team, individual, and company calendars allow users to schedule study-specific visits and invite team members to appointments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 68 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: RealTime eClinical Solutions - **Location**: San Antonio, US ## Commercial Context - **Starting Price**: US$500,00 - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 39 more ## Features - 21 CFR Part 11 Compliance - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Audit Trail - Automated Scheduling - Calendar Management - Clinical Study Management - Compliance Management - Customizable Forms - Customizable Reports - Data Capture and Transfer - Data Import/Export - Data Storage Management - Data Verification - Data Visualization - Digital Signature ## Integrations (3 total) - Mailchimp - Microsoft Outlook - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Patient Engagement Software](https://www.getapp.za.com/directory/1359/patient-engagement/software) ## Related Categories - [Patient Engagement Software](https://www.getapp.za.com/directory/1359/patient-engagement/software) - [Electronic Data Capture Software](https://www.getapp.za.com/directory/286/electronic-data-capture/software) - [Clinical Trial Management Software](https://www.getapp.za.com/directory/53/clinical-trial-management/software) - [Document Management Software](https://www.getapp.za.com/directory/284/document-management/software) ## Alternatives 1. [Castor EDC](https://www.getapp.za.com/software/103653/castor-edc) — 4.7/5 (204 reviews) 2. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2922 reviews) 3. [GoCanvas](https://www.getapp.za.com/software/2320/canvas) — 4.4/5 (209 reviews) 4. [Square 9](https://www.getapp.za.com/software/2066795/square-9) — 4.5/5 (144 reviews) 5. [Researchmanager – Clinical Research Suite](https://www.getapp.za.com/software/170423/research-manager) — 4.2/5 (118 reviews) ## Reviews ### "Real Time" — 5.0/5 > **Tim** | *29 April 2023* | Research | Recommendation rating: 10.0/10 > > **Pros**: I enjoy the university. It’s great to always have that resources readily available > > **Cons**: It’s so in-depth that it can seem daunting at times > > I thoroughly enjoy the software. It’s very helpful for our CRO ----- ### "Cool Software that is always improving" — 5.0/5 > **Brent** | *11 February 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Support is friendly and quick to respond. Improvements are implemented on a regular basis and suggestions are taken seriously. The product is always evolving. Training is excellent. Cost of the product is very competitive and allows you to scale without taking on too much risk. Product features are progressive for the industry such as offering eSOURCE. The system is pretty easy to learn overall. The ability to purchase different pieces of the system a la carte is very nice and integration between the different pieces is reasonably good, though some future improvements would really make it stand out. Overall, RealTime is a fantastic company to work with and they have a great product. > > **Cons**: Navigating on a web-based platform can be a little slower than a desktop install at times, even on a quick connection, but I would say the convenience of connecting outweighs the downside. The phone app is still a work in progress but is a bit limited at this point compared to the web version. Some features are buried in the menus and not the most intuitive or efficient to navigate to, but overall the system is very easy to use. > > Great way to implement a paperless trial site without using disparate systems. Awesome support and always improving features. ----- ### "NZ site review" — 4.0/5 > **Philippa** | *06 September 2016* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: All trial information in one place for staff. Lots of fields for patient information is great too. > > **Cons**: Would like to be able to add GST to our invoices. Would like to be able to amend invoices after created. > > Finding our way around the system has been relatively easy. A few items are not that applicable to sites not based in US. An edit function on existing invoices would be a real bonus. ----- ### "eSource/eReg and so much more\!" — 5.0/5 > **Carmen** | *20 December 2021* | Research | Recommendation rating: 10.0/10 > > **Pros**: We were looking for an electronic software program for our source and regulatory and decided on RealTime after our initial demo and meeting. It is obvious on all levels that the product has been designed by people that have worked in the clinical trial arena\! We are just over a year into using RT and it has exceeded our needs. While the eSource side is less mature than the eReg it continues to develop and customer service readily takes suggestions with most ideas already on their roadmap. We continue to learn what it has to offer and have just begun looking into the text options. We also are interested in switching our CTMS in the future. I can not say enough about their support team, 5 stars all the way around\! > > **Cons**: The only thing I could mention is the learning curve upfront, but this would be with any new product and its implementation. ----- ### "How did we even function before RealTime-CTMS??" — 5.0/5 > **Megan** | *22 February 2019* | Research | Recommendation rating: 10.0/10 > > **Pros**: RealTime-CTMS makes it possible to complete tasks quickly. Having used other systems in the past, it was daunting to complete the most basic tasks such as adding a new patient and scheduling an appointment. Our biggest complaint with other systems was it took "too many clicks" to get these things done. This is not the case with RealTime-CTMS. This was clearly created by people who know about clinical trial ops. Everything we do on a daily basis is present in this system and is very intuitive and user friendly. The on-boarding training is excellent and site-specific. They even record it so that you can provide it to new staff. > > **Cons**: There is nothing that I don't like but I do have a few things on my wish-list such as Outlook integration and allowing a user preference to show times in AM/PM format. We want to utilize the RealTime-Text feature but are concerned that many patients would get confused with the military time format. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/110555/realtime-ctms?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/110555/realtime-ctms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data