Careficient

4.4 (46)
Write a Review!
Home health, agency & hospice management system

About Careficient

Careficient is an end to end healthcare agency management system that provides home health, hospice, and home care agencies with a tool to manage compliance, reduce the complexity of documentation, and simplify billing and collections. The platform helps streamline a variety of business processes for owners and managers such as scheduling, point of care, referral management, intake, quality assurance, EDI, HR, payroll, and reporting.

The automated work basket helps users manage employees, patients, doctor's orders, eligibility, OASIS forms, and HIS, as well as automates invoicing, accounts receivable, collections, and payers all from one interface. Integrated patient and staff scheduling helps quickly identify available staff members based on disciplines, territories and compliance requirements to meet a specific patient plan of care. The alert system helps make sure that no important task is overlooked. The solution allows users to store all data on employees such as payroll information, compliance requirements, territory assignments, license expiration dates, and more.

Careficient automatically sends physician orders, plan of care, face to face, and interim orders, supporting both standard and customized electronic clinical forms. Benefit eligibility verification is automated to help keep track of authorizations received from Medicare and other payers, while customized payer settings ensure all requirements are met. Accounts receivable management tools help with billed/unbilled and paid invoices, and the business intelligence dashboard provides graphical displays of revenue performance. Careficient also includes an integrated drug database for information on medication profiles and drug interactions.


Key benefits of Careficient

  • Careficient is a full Medicare, Medicaid, commerical and private pay enterprise management system with automated verification of scheduled services for payroll/billing.

  • Careficient is designed to improve the agency’s productivity and efficiency by automating a variety of day to day tasks and eliminating data entry redundancies.

  • The solution supports all levels of medical and non-medical patient care, with security and rules-based processing to help keep agencies compliant with CMS regulatory rules.

  • Careficient's patient encounter module includes all clinical records and point of care, and enables automated transmission and validation report retrieval.

  • Users can stay on top of tasks with Careficient's workflow management and alert system, and get graphical displays of revenue and performance through the BI dashboard.

  • Images

    Careficient Software - Identify available staff members with the required skills to meet the patient plan of care
    Careficient Software - The integrated drug database provides medication profiles and drug interactions
    Careficient Software - Make sure all compliance issues are met and all required documentation is filled out
    Careficient Software - Entry, analysis, and automatic transmission and validation report retrieval comes as part of the patient encounter module
    Careficient Software - The built in automated work basket helps facilitate communication, end delays, and decrease errors
    View 7 more
    Careficient video
    Careficient video
    Careficient Software - Identify available staff members with the required skills to meet the patient plan of care
    Careficient Software - The integrated drug database provides medication profiles and drug interactions
    Careficient Software - Make sure all compliance issues are met and all required documentation is filled out
    Careficient Software - Entry, analysis, and automatic transmission and validation report retrieval comes as part of the patient encounter module
    Careficient Software - The built in automated work basket helps facilitate communication, end delays, and decrease errors

    Not sure about Careficient? Compare with a popular alternative

    Careficient

    4.4 (46)
    VS.
    Highly reviewed

    Starting Price

    US$995.00
    US$1.00

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    66
    103

    Integrations

    2
    No integrations found

    Ease of Use

    4.4 (46)
    4.1 (59)

    Value for Money

    4.6 (46)
    3.6 (59)

    Customer Service

    4.6 (46)
    4.1 (59)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

    ContinuLink

    4.1
    #1 Alternative to Careficient
    ContinuLink is a web-based solution for medical home care agencies that handle staffing, scheduling, clinical documentat...

    Homecare Homebase

    2.8
    #2 Alternative to Careficient
    Homecare Homebase is an integrated, cloud-based software for home-based care which supports scheduling, billing,...

    WellSky Home Health

    3.4
    #3 Alternative to Careficient
    WellSky Home Health empowers your agency to streamline operations, improve patient care, and drive growth. With tools...

    MatrixCare Home Health & Hospice

    4.2
    #4 Alternative to Careficient
    Designed by clinicians. Focused on improving care. The right tools make all the difference in patient care. Our home...

    Reviews

    Overall rating

    4.4 /5
    (46)
    Value for Money
    4.6/5
    Features
    4.4/5
    Ease of Use
    4.4/5
    Customer Support
    4.6/5

    Already have Careficient?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 46
    Tami
    Tami
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Careficient AMS is Easy to Use

    Reviewed on 2019/07/31

    We use the software to track patient information - visits, schedules, etc. It is also used as a...

    We use the software to track patient information - visits, schedules, etc. It is also used as a payroll system. The clinicians visits are recorded in Careficient. However, ADP is the software whereby they are paid. So payroll in Carifiienct must be processed before you can cut checks in ADP

    Pros

    Easy to use, captures important patient information. The company is super easy to work with, and some of the software has been customized for ys.

    Cons

    It doesn't work with ADP Run. Hence, my entire payroll ends up being done twice - for hundreds of W2 and 1099 employees, that is a ton of work

    Bev
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use EMR at a great cost

    Reviewed on 2024/10/01

    The customer service is great as the response time is usually within a few hours.

    The customer service is great as the response time is usually within a few hours.

    Pros

    The ability to perform all tasks within the software. The back office is all built into the EMR, so I never need to leave the site to send claims, HIS, Oasis, fax orders, or to post payments. Some of the "bells and whistles" of other EMR systems come with a cost but with Careficient it is part of the package.

    Cons

    Would like to see a few more push reports.

    Response from Careficient

    We truly appreciate you taking the time to share your experience with Careficient! It’s great to hear that you’re enjoying the all-in-one functionality of our platform—having everything built into the EMR, from claims processing to faxing orders and payment posting, is exactly what we strive for in creating a seamless user experience.

    We also appreciate your feedback on push reports—continuous improvement is a priority for us, and we value insights like yours as we enhance our reporting capabilities.

    It’s wonderful to hear that our customer service team has been responsive and meeting your needs. We take pride in providing timely, high-quality support to ensure you get the most out of Careficient.

    Thank you again for choosing Careficient as your EMR partner. We’re excited to continue supporting your agency’s success!

    Renee
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Careficient review

    Reviewed on 2021/12/07

    At first I did like the customer service. Brendon is great. I could call him directly and he always...

    At first I did like the customer service. Brendon is great. I could call him directly and he always had an answer and quickly, but lately they want us to put in a ticket, which they are not quick to return with an answer, and quite often have a wrong answer or none at all. I have put in tickets to ask if things could be adjusted to help in all of the areas mentioned above. They said they will try to accommodate, which looks and sounds good, but I put in tickets almost 2 years ago asking to consolidate things to have less paperwork and less work overall and still have no response after almost 2 years.

    Pros

    We are able to send software oasis and they transmit to state for us.

    Cons

    Too many pathways to get where you want to get to. i.e. to look up the medical record # or insurance # you have to click on too many tabs to get there. I feel it should all be on main page in one area. ALL visit note, including oasis are WAY too long, wastes too much time. You can not just un-approve something, you have to back track in the order to approved them, which also is a BIG waste of time. Do not like that the 485 and care needs are separated. We have had many complaints from physicians saying POC is way too long. Too many things in columns, which takes up space and makes things longer. med list is too long. Bottom line, we originally wanted this software to save time, but all it has done is waste A LOT of time and time is money.

    Heather
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    New user review

    Reviewed on 2022/07/11

    The set up was very easy and the customer support was awesome. The implementation team really had...

    The set up was very easy and the customer support was awesome. The implementation team really had everything put together to make the transition as painless as possible.

    Pros

    The software is very easy to use and makes user sense. I appreciate all of the compliance features that are built in making it easier to not skip steps.

    Cons

    We've only been using the software for four months so there are little tweaks here and there that I would like. We did issue a technical change request and they have already responded by updating the software using that change. The company is very responsive to user input.

    Reasons for Choosing Careficient

    We were notified that HCF was no longer going to be supported effective 6.30.22

    Reasons for Switching to Careficient

    Ease of use and we liked that the developers are former nurses and staff that understand what is needed
    Kaye
    Overall rating
    • Industry: Medical Practice
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Careficient Review

    Reviewed on 2022/11/10

    Implementation was a challenge, as it is with anything new. When we encountered difficulties, the...

    Implementation was a challenge, as it is with anything new. When we encountered difficulties, the Careficient team was there to support and provide further training.

    Pros

    The scheduling component is very useful in tracking completion of notes.

    Cons

    There are issues with using some of the reporting and/or tracking tools as they did not seem to be set up for what we needed. The Careficient team has been supportive in trying to assist us with implementation or finding 'work arounds' to meet our needs for these things.

    Alternatives Considered

    Hummingbird, Axxess Hospice and Alora Home Health

    Reasons for Choosing Careficient

    We felt that our previous EMR did not provide the services and amount of regulatory compliance that we were seeking.

    Switched From

    MedBillit

    Reasons for Switching to Careficient

    We liked the layout and regulatory adherence, as well as the service commitments.
    Showing 5 reviews of 46 Read all reviews

    Careficient FAQs

    Below are some frequently asked questions for Careficient.

    Careficient offers the following pricing plans:

    • Starting from: US$995.00
    • Free Trial: Not Available

    Contact Careficient for detailed pricing information.

    Careficient has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Careficient supports the following languages:

    English

    Careficient supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Careficient integrates with the following applications:

    FrameworkLTC, OnePoint

    Careficient offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

    Related categories

    See all software categories found for Careficient.