Careficient

Home health, agency & hospice management system

4,3 /5 (29 reviews) Write a Review!

Careficient Overview

What is Careficient?

Careficient is an end to end healthcare agency management system that provides home health, hospice, and home care agencies with a tool to manage compliance, reduce the complexity of documentation, and simplify billing and collections. The platform helps streamline a variety of business processes for owners and managers such as scheduling, point of care, referral management, intake, quality assurance, EDI, HR, payroll, and reporting.

The automated work basket helps users manage employees, patients, doctor's orders, eligibility, OASIS forms, and HIS, as well as automates invoicing, accounts receivable, collections, and payers all from one interface. Integrated patient and staff scheduling helps quickly identify available staff members based on disciplines, territories and compliance requirements to meet a specific patient plan of care. The alert system helps make sure that no important task is overlooked. The solution allows users to store all data on employees such as payroll information, compliance requirements, territory assignments, license expiration dates, and more.

Careficient automatically sends physician orders, plan of care, face to face, and interim orders, supporting both standard and customized electronic clinical forms. Benefit eligibility verification is automated to help keep track of authorizations received from Medicare and other payers, while customized payer settings ensure all requirements are met. Accounts receivable management tools help with billed/unbilled and paid invoices, and the business intelligence dashboard provides graphical displays of revenue performance. Careficient also includes an integrated drug database for information on medication profiles and drug interactions.

Careficient Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Careficient for detailed pricing information.


Careficient Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Identify available staff members with the required skills to meet the patient plan of care
The integrated drug database provides medication profiles and drug interactions
Make sure all compliance issues are met and all required documentation is filled out
Entry, analysis, and automatic transmission and validation report retrieval comes as part of the patient encounter module
The built in automated work basket helps facilitate communication, end delays, and decrease errors
Careficient video Careficient screenshot: Identify available staff members with the required skills to meet the patient plan of care Careficient screenshot: The integrated drug database provides medication profiles and drug interactions Careficient screenshot: Make sure all compliance issues are met and all required documentation is filled out Careficient screenshot: Entry, analysis, and automatic transmission and validation report retrieval comes as part of the patient encounter module Careficient screenshot: The built in automated work basket helps facilitate communication, end delays, and decrease errors

Careficient Reviews

Careficient Reviews

Overall rating
4,3
/
5
Excellent
13

Very good
12

Average
3

Poor
1

Terrible
0

Value for Money
4,5
Features
4,2
Ease of Use
4,3
Customer Support
4,5
86% recommended this app
Shelly L.

Very functional

I wish I would have found this company years ago.


Nicky Y.

New Careficient User-Outreach

Careficient was easy system to navigate and really love the billing and invoices feature. The tracking of hours per week scheduled and verified for pedi will require more manual intervention by staff to ensure not over utilizing authorized hours. The scheduling using 485 is also not very conventient, because adding or fixing schedules requires removing some many layers of information to get back to the basic schedule or adding interim order can also be more work than just being able to go to the schedule and add a schedule or change one.


Danielle F.

I am new to this software and love that we get to work with developers who listen to our ideas.

It completes the patient's EMR and meets compliance issues with CHAP and Medicare. Obviously it decreases the amount of paper kept for medical records and HR records.


Kathy S.

Accoutant

It's been a great experience working with Careficient and their support team. They are available and walk us through processes anytime we've needed it. Even for the same process!


Tami G.

Careficient AMS is Easy to Use

We use the software to track patient information - visits, schedules, etc. It is also used as a payroll system. The clinicians visits are recorded in Careficient. However, ADP is the software whereby they are paid. So payroll in Carifiienct must be processed before you can cut checks in ADP


Shelly L.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Very functional

Used Daily for 6-12 months
Reviewed on 2020/04/03
Review Source: SoftwareAdvice

I wish I would have found this company years ago.

Pros

This software is so easy to use. It is customizable to fit our mix of business and has all of the features that the large software companies have but at a reasonable price. The support is great and the implementation team is amazing. The ongoing compliance is amazing as well. For the first time in years I am able to track AR and payments without issues. The reports are great and the billing is AMAZING.

Cons

There are a couple of areas that are slightly cumbersome, but nothing that is horrible.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nicky Y.
Industry: Hospital & Health Care
Company size: 1 001-5 000 Employees

New Careficient User-Outreach

Used Daily for 1-5 months
Reviewed on 2020/09/02
Review Source: SoftwareAdvice

Careficient was easy system to navigate and really love the billing and invoices feature. The tracking of hours per week scheduled and verified for pedi will require more manual intervention by staff to ensure not over utilizing authorized hours. The scheduling using 485 is also not very conventient, because adding or fixing schedules requires removing some many layers of information to get back to the basic schedule or adding interim order can also be more work than just being able to go to the schedule and add a schedule or change one.

Pros

Billing, Setup of payer information. Invoice corrections and automated notes and workbasket items to alert staff of follow-up on important tasks.

Cons

Authorization setup not linked to actuation service code being billing until it scheduled, risk utilizing more of one service code than authorized if scheduled wrong. No way to track hours scheduled/verified, rish of utilized more than auth hours and not knowing until end of ISP. Ability to filter by Teams when trying to verify, but this will be resolve once we switch agency location. Scheduling using 485 can be problematic for pedi services, because they have multiple schedules per day and per week.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Danielle F.
Industry: Hospital & Health Care
Company size: 11-50 Employees

I am new to this software and love that we get to work with developers who listen to our ideas.

Used Daily for 6-12 months
Reviewed on 2018/02/21
Review Source: Capterra

It completes the patient's EMR and meets compliance issues with CHAP and Medicare. Obviously it decreases the amount of paper kept for medical records and HR records.

Pros

I like how the information flows from service notes to orders such as 485. I also like how you can customize information on the service notes. I am excited to start working with the new care plan customization options and visit tasks. I also like how learning videos are available at any time and that you can get into the system from almost anywhere.

Cons

I feel that some stuff is repetitive or requires multiple steps to get completed. I wish the scheduling was easier to complete and make changes if needed. I don't like that you can only create a ROC order if the 485 is completed as sometimes these date ranges interfere with each other. I know there are work around for this but sometimes, that's not convenient. Also, orders are not set up to require problem, intervention, and goals to be obtained. Like the ROC orders only pull orders but not goals. It would also be nice if one could quickly mark that we do not need a physicians signature but would still like to fax it (i.e. case communication notes) as opposed to faxing it, then taking the dates out, then marking no signature required. Just simple cons so far.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Kathy S.
Industry: Health, Wellness & Fitness
Company size: 201-500 Employees

Accoutant

Used Daily for 6-12 months
Reviewed on 2020/08/25
Review Source: SoftwareAdvice

It's been a great experience working with Careficient and their support team. They are available and walk us through processes anytime we've needed it. Even for the same process!

Pros

I like that everything is tied together from Authorizations to Compliance. As a Certified/Accredited Home Health Agency, it's crucial to provide services that are not only authorized, but that those services are performed by associates that have the proper compliance. Careficients scheduling allows schedulers to chose associates that are in compliance and in a specific area range to make providing services more efficient. The reports are easy to run and are completely formatted when exported.

Cons

There is a lot of set up involved, but that is understandable considering everything has to link together. Some of the authorization features are not quite built to suit private duty, but the development team is continually making enhancements based the needs of their clients. The reports are sometimes hard to find for those that aren't used to navigating software. I would like to be able to see times in and out on the calendar schedules.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tami G.
Industry: Health, Wellness & Fitness
Company size: 51-200 Employees

Careficient AMS is Easy to Use

Used Daily for 1+ year
Reviewed on 2019/07/31
Review Source: Capterra

We use the software to track patient information - visits, schedules, etc. It is also used as a payroll system. The clinicians visits are recorded in Careficient. However, ADP is the software whereby they are paid. So payroll in Carifiienct must be processed before you can cut checks in ADP

Pros

Easy to use, captures important patient information. The company is super easy to work with, and some of the software has been customized for ys.

Cons

It doesn't work with ADP Run. Hence, my entire payroll ends up being done twice - for hundreds of W2 and 1099 employees, that is a ton of work

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,6/10
Based on 29 user ratings
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Careficient Pricing

Careficient Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Careficient for detailed pricing information.

Contact Careficient for detailed pricing information.

Value for Money
4,5/5
Based on 29 user ratings
Compare value for money rating with alternatives
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Careficient Features

Careficient Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,2/5
Based on 29 user ratings
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Categories

Additional information for Careficient

Additional information for Careficient

Key features of Careficient

  • Auto cash application
  • Automated EDI services
  • Automated workbasket assignments
  • Batch re-certification
  • Billing and collection
  • Claims status reporting and analysis
  • Clinical documentation
  • Complete electronic visit verification
  • Complete workflow management
  • Compliance management
  • Customized payer settings
  • Doctor's orders management
  • EDI claims and remittance
  • EVV
  • Electronic clinical paperwork
  • Electronic signature
  • Employee compliance
  • HR management
  • Intake and referral management
  • Integrated eligibility
  • Integrated patient and staff scheduling
  • Interface with CAHPS & CRM vendors
  • Invoicing and A/R
  • Manage employees and submit payroll
  • Manage referral sources
  • Medication database
  • Patient intake
  • Physician portal
  • Re-submission interface
  • Real-time eligibility verification

Benefits

  • Careficient is a full Medicare, Medicaid, commerical and private pay enterprise management system with automated verification of scheduled services for payroll/billing.

  • Careficient is designed to improve the agency’s productivity and efficiency by automating a variety of day to day tasks and eliminating data entry redundancies.

  • The solution supports all levels of medical and non-medical patient care, with security and rules-based processing to help keep agencies compliant with CMS regulatory rules.

  • Careficient's patient encounter module includes all clinical records and point of care, and enables automated transmission and validation report retrieval.

  • Users can stay on top of tasks with Careficient's workflow management and alert system, and get graphical displays of revenue and performance through the BI dashboard.

  • Careficient FAQs

    Careficient FAQs

    Below are some frequently asked questions for Careficient.

    Q. What type of pricing plans does Careficient offer?

    Careficient offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Careficient for detailed pricing information.

    Q. What are the main features of Careficient?

    Careficient offers the following features:

    • Auto cash application
    • Automated EDI services
    • Automated workbasket assignments
    • Batch re-certification
    • Billing and collection
    • Claims status reporting and analysis
    • Clinical documentation
    • Complete electronic visit verification
    • Complete workflow management
    • Compliance management
    • Customized payer settings
    • Doctor's orders management
    • EDI claims and remittance
    • EVV
    • Electronic clinical paperwork
    • Electronic signature
    • Employee compliance
    • HR management
    • Intake and referral management
    • Integrated eligibility
    • Integrated patient and staff scheduling
    • Interface with CAHPS & CRM vendors
    • Invoicing and A/R
    • Manage employees and submit payroll
    • Manage referral sources
    • Medication database
    • Patient intake
    • Physician portal
    • Re-submission interface
    • Real-time eligibility verification

    Q. Who are the typical users of Careficient?

    Careficient has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Careficient support?

    Careficient supports the following languages:

    English

    Q. What type of pricing plans does Careficient offer?

    Careficient has the following pricing plans:

    Subscription

    Q. Does Careficient support mobile devices?

    We do not have any information about what devices Careficient supports

    Q. What other apps does Careficient integrate with?

    We do not have any information about what integrations Careficient has

    Q. What level of support does Careficient offer?

    Careficient offers the following support options:

    Phone Support, Online Support