Careficient

About Careficient
Careficient is an end to end healthcare agency management system that provides home health, hospice, and home care agencies with a tool to manage compliance, reduce the complexity of documentation, and simplify billing and collections. The platform helps streamline a variety of business processes for owners and managers such as scheduling, point of care, referral management, intake, quality assurance, EDI, HR, payroll, and reporting.
The automated work basket helps users manage employees, patients, doctor's orders, eligibility, OASIS forms, and HIS, as well as automates invoicing, accounts receivable, collections, and payers all from one interface. Integrated patient and staff scheduling helps quickly identify available staff members based on disciplines, territories and compliance requirements to meet a specific patient plan of care. The alert system helps make sure that no important task is overlooked. The solution allows users to store all data on employees such as payroll information, compliance requirements, territory assignments, license expiration dates, and more.
Careficient automatically sends physician orders, plan of care, face to face, and interim orders, supporting both standard and customized electronic clinical forms. Benefit eligibility verification is automated to help keep track of authorizations received from Medicare and other payers, while customized payer settings ensure all requirements are met. Accounts receivable management tools help with billed/unbilled and paid invoices, and the business intelligence dashboard provides graphical displays of revenue performance. Careficient also includes an integrated drug database for information on medication profiles and drug interactions.
Key benefits of Careficient
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Careficient AMS is Easy to Use
Reviewed on 2019/07/31
We use the software to track patient information - visits, schedules, etc. It is also used as a...
We use the software to track patient information - visits, schedules, etc. It is also used as a payroll system. The clinicians visits are recorded in Careficient. However, ADP is the software whereby they are paid. So payroll in Carifiienct must be processed before you can cut checks in ADP
Pros
Easy to use, captures important patient information. The company is super easy to work with, and some of the software has been customized for ys.
Cons
It doesn't work with ADP Run. Hence, my entire payroll ends up being done twice - for hundreds of W2 and 1099 employees, that is a ton of work
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use EMR at a great cost
Reviewed on 2024/10/01
The customer service is great as the response time is usually within a few hours.
The customer service is great as the response time is usually within a few hours.
Pros
The ability to perform all tasks within the software. The back office is all built into the EMR, so I never need to leave the site to send claims, HIS, Oasis, fax orders, or to post payments. Some of the "bells and whistles" of other EMR systems come with a cost but with Careficient it is part of the package.
Cons
Would like to see a few more push reports.
Response from Careficient
We truly appreciate you taking the time to share your experience with Careficient! It’s great to hear that you’re enjoying the all-in-one functionality of our platform—having everything built into the EMR, from claims processing to faxing orders and payment posting, is exactly what we strive for in creating a seamless user experience.
We also appreciate your feedback on push reports—continuous improvement is a priority for us, and we value insights like yours as we enhance our reporting capabilities.
It’s wonderful to hear that our customer service team has been responsive and meeting your needs. We take pride in providing timely, high-quality support to ensure you get the most out of Careficient.
Thank you again for choosing Careficient as your EMR partner. We’re excited to continue supporting your agency’s success!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Careficient review
Reviewed on 2021/12/07
At first I did like the customer service. Brendon is great. I could call him directly and he always...
At first I did like the customer service. Brendon is great. I could call him directly and he always had an answer and quickly, but lately they want us to put in a ticket, which they are not quick to return with an answer, and quite often have a wrong answer or none at all. I have put in tickets to ask if things could be adjusted to help in all of the areas mentioned above. They said they will try to accommodate, which looks and sounds good, but I put in tickets almost 2 years ago asking to consolidate things to have less paperwork and less work overall and still have no response after almost 2 years.
Pros
We are able to send software oasis and they transmit to state for us.
Cons
Too many pathways to get where you want to get to. i.e. to look up the medical record # or insurance # you have to click on too many tabs to get there. I feel it should all be on main page in one area. ALL visit note, including oasis are WAY too long, wastes too much time. You can not just un-approve something, you have to back track in the order to approved them, which also is a BIG waste of time. Do not like that the 485 and care needs are separated. We have had many complaints from physicians saying POC is way too long. Too many things in columns, which takes up space and makes things longer. med list is too long. Bottom line, we originally wanted this software to save time, but all it has done is waste A LOT of time and time is money.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New user review
Reviewed on 2022/07/11
The set up was very easy and the customer support was awesome. The implementation team really had...
The set up was very easy and the customer support was awesome. The implementation team really had everything put together to make the transition as painless as possible.
Pros
The software is very easy to use and makes user sense. I appreciate all of the compliance features that are built in making it easier to not skip steps.
Cons
We've only been using the software for four months so there are little tweaks here and there that I would like. We did issue a technical change request and they have already responded by updating the software using that change. The company is very responsive to user input.
Reasons for Choosing Careficient
We were notified that HCF was no longer going to be supported effective 6.30.22Reasons for Switching to Careficient
Ease of use and we liked that the developers are former nurses and staff that understand what is needed- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Careficient Review
Reviewed on 2022/11/10
Implementation was a challenge, as it is with anything new. When we encountered difficulties, the...
Implementation was a challenge, as it is with anything new. When we encountered difficulties, the Careficient team was there to support and provide further training.
Pros
The scheduling component is very useful in tracking completion of notes.
Cons
There are issues with using some of the reporting and/or tracking tools as they did not seem to be set up for what we needed. The Careficient team has been supportive in trying to assist us with implementation or finding 'work arounds' to meet our needs for these things.
Reasons for Choosing Careficient
We felt that our previous EMR did not provide the services and amount of regulatory compliance that we were seeking.Switched From
MedBillitReasons for Switching to Careficient
We liked the layout and regulatory adherence, as well as the service commitments.Careficient FAQs
Below are some frequently asked questions for Careficient.Q. What type of pricing plans does Careficient offer?
Careficient offers the following pricing plans:
- Starting from: US$995.00
- Free Trial: Not Available
Contact Careficient for detailed pricing information.
Q. Who are the typical users of Careficient?
Careficient has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Careficient support?
Careficient supports the following languages:
English
Q. Does Careficient support mobile devices?
Careficient supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Careficient integrate with?
Careficient integrates with the following applications:
FrameworkLTC, OnePoint
Q. What level of support does Careficient offer?
Careficient offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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