DealerCenter

Dealer management software for independent auto dealerships

4,9 /5 (1297 reviews) Write a Review!

DealerCenter Overview

What is DealerCenter?

DealerCenter is a cloud-based, centralized dealer management system designed to support the day-to-day operations of independent automobile dealerships - including both new and used car lots. Supported by mobile integration with native DealerCenter and DealerCenter mobile apps for iOS and Android platforms, staff can oversee car sales remotely from the forecourt or auction house. Key features include inventory management for recording and reviewing vehicle stocks, running reports and managing costs while querying car histories via AutoCheck, NMVTIS and Carfax integrations. The AutoStructure feature supports desking actions with automated loan calculations and deal structuring, leveraging dual-channel lender management tools and contract / documents management to centralize sales paperwork.

Accounting support is provided through direct QuickBooks integration that eliminates duplicate data entries and offers RFC management for Buy-Here-Pay-Here (BHPH), alongside scheduled reporting options. Coupled credit bureau services give access to consumer credit checks while promising compliance around every transaction, with fraud protection and authentication measures built in. Additional DealerCenter features span website promotion and marketing functions, inviting the customization of professionally-styled dealer websites from templates and the online posting of adverts listing inventory vehicles to third-party channels such as AutoTrader, eBay Motors, TRUECar and Craigslist.

DealerCenter Overview

Pricing

Starting from
US$60,00/month

Pricing options

Free Trial
Subscription
Value for money

Monthly priced subscription packages include:

Dealer Management System (DMS):
FAST DMS = $60.00
CRM = $65.00
Buy Here Pay Here = $ 50.00
Quickbooks = $40.00
(RouteOne and Dealertrack included with DMS)

Online Marketing:
Dealer Website = $75.00
Online Ad Post = $25.00

Booking Services:
NADA = $40.00
Kelley Blue Book (KBB) = $40.00
Black Book (BB) = $40.00

Pay-Per-Use products are also available, see website for full pricing details.


DealerCenter Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

The DealerCenter home screen displays quick links and system summary widgets for an instant operational overview
The DealerCenter mobile app for iOS and Android incorporates inventory management and CRM integration, auction tool and the remote updates of deal results
Centralized inventory management features provide insight into every vehicle currently within the dealership's lot, with syncing between the DealerCenter mobile app
Digital marketing features include online ad posting for listing inventory to almost any third-party website, with optional Craigslist automation also available
The DealerCenter native mobile app on iOS provides an overview of all scheduled appointments
An all-in-one solution for creating professionally styled, responsive dealer websites from customizable templates is also available
Example Carfax vehicle history report as seen on the DealerCenter Mobile app for Android
DealerCenter video DealerCenter video DealerCenter screenshot: The DealerCenter home screen displays quick links and system summary widgets for an instant operational overview DealerCenter screenshot: The DealerCenter mobile app for iOS and Android incorporates inventory management and CRM integration, auction tool and the remote updates of deal results DealerCenter screenshot: Centralized inventory management features provide insight into every vehicle currently within the dealership's lot, with syncing between the DealerCenter mobile app DealerCenter screenshot: Digital marketing features include online ad posting for listing inventory to almost any third-party website, with optional Craigslist automation also available DealerCenter screenshot: The DealerCenter native mobile app on iOS provides an overview of all scheduled appointments DealerCenter screenshot: An all-in-one solution for creating professionally styled, responsive dealer websites from customizable templates is also available DealerCenter screenshot: Example Carfax vehicle history report as seen on the DealerCenter Mobile app for Android

DealerCenter Reviews

DealerCenter Reviews

Overall rating
4,9
/
5
Excellent
1178

Very good
90

Average
17

Poor
2

Terrible
10

Value for Money
4,8
Features
4,8
Ease of Use
4,8
Customer Support
4,9
98% recommended this app
Brandon michel E.

A product is as good as the people representing it. I've had a few DMS, DC's is the best why,...

Anyone can set up a auto dealership and have it operational and effective in a week.


Gary S.

Impressive

I would like to say I’m very impressed with the continual updates and improvements The Team at Dealer Center continues to make, regularly. It’s like owning an Apple computer and getting updates every 45 to 60 days.
In an industry that’s notorious for creating software and promising to make improvements ONE DAY... Dealer Center is a breath of fresh air.
A tech company creating Automotive Software solutions. The updates and improvements are continual. Their motto is certainly to be the best, which means we must get better every day. Never static, never stuck, never the same old same old... I’m a believer.


Dan E.

Great Dealer Suite of options to run every type of dealership

Overall a great product that has more positives than negatives. Local account representatives are US based in Los Angeles and they are spectacular to deal with. When you need tech support, you'll have some headaches as they are based in India. Indian support crew are very professional, but often times I find it that they do not understand the issues.


Eli W.

DealerCenter Doesn't Care

Overall experience with DealerCenter was great, up until we tried to acquire more features. They lied to us, signed the new contracts on our behalf, double charged us for 6 months, then told us they didn't care if they lose our business, giving us no choice but to pay for something we never used, or find a new CRM and website management software.


Sean T.

Very good DMS with constant updates to make it even better


Brandon michel E.

A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.

Used Daily for 2+ years
Reviewed on 2017/12/22
Review Source: Capterra

Anyone can set up a auto dealership and have it operational and effective in a week.

Pros

Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.

Cons

The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Gary S.
Industry: Automotive
Company size: 11-50 Employees

Impressive

Used Daily for 2+ years
Reviewed on 2020/05/07
Review Source: Capterra

I would like to say I’m very impressed with the continual updates and improvements The Team at Dealer Center continues to make, regularly. It’s like owning an Apple computer and getting updates every 45 to 60 days.
In an industry that’s notorious for creating software and promising to make improvements ONE DAY... Dealer Center is a breath of fresh air.
A tech company creating Automotive Software solutions. The updates and improvements are continual. Their motto is certainly to be the best, which means we must get better every day. Never static, never stuck, never the same old same old... I’m a believer.

Pros

Easy to use, intuitive in fact. Everything you need and more. Cannot beat the value.
All in one solutions for Independent dealers of all sizes.

Cons

Nothing negative to say. Nothing else to say about the CONS ......

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dan E.
Industry: Automotive
Company size: 2-10 Employees

Great Dealer Suite of options to run every type of dealership

Used Daily for 2+ years
Reviewed on 2020/09/29
Review Source: Capterra

Overall a great product that has more positives than negatives. Local account representatives are US based in Los Angeles and they are spectacular to deal with. When you need tech support, you'll have some headaches as they are based in India. Indian support crew are very professional, but often times I find it that they do not understand the issues.

Pros

Endless features. Dealercenter is a la carte so you can sign up for whatever you want. We are currently signed up with their booking feature, history reports, CRM, DMS etc. All of their software has become much easier to use and they are slowly making it more graphics oriented. The CRM and DMS are priceless features that allow you to run your every day dealer operations.

Cons

The CRM has issues when responding to leads. A lot of times we receive leads coming from 3rd parties and replying to those leads through the CRM can be a headache as it isn't as simple as hitting reply. A lot of times you need to copy the email address of the client and start a new email chain as the received email will only respond to the 3rd party generic lead.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Eli W.
Industry: Automotive
Company size: 11-50 Employees

DealerCenter Doesn't Care

Used Daily for 2+ years
Reviewed on 2020/02/10
Review Source: Capterra

Overall experience with DealerCenter was great, up until we tried to acquire more features. They lied to us, signed the new contracts on our behalf, double charged us for 6 months, then told us they didn't care if they lose our business, giving us no choice but to pay for something we never used, or find a new CRM and website management software.

Pros

It is user friendly, unless you have issues.

Cons

Our company was double charged for 6 months. They lied to us on multiple occasions saying that we were not double paying. They signed the revised contract themselves assuring us they were making a simple addition to the contract. They continued to directly take the money out of our account so we didn't notice right away. When we tried to come to a settlement they told us "They don't care if they lose our business". We were given no choice but to pay for something we never used, or find a new CRM and website management software. They outsource their customer service. You rarely can get on the phone with someone who is articulate and knowledgeable. Incredibly unhelpful as soon as you try and resolve any issues that involve them over charging their customers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Sean T.
Industry: Automotive
Company size: 2-10 Employees

Very good DMS with constant updates to make it even better

Used Daily for 2+ years
Reviewed on 2020/06/24
Review Source: Capterra

Pros

This software allows us to do nearly everything without having to rely on other products. Integration is almost seamless with carfax, Quickbooks, autocheck, auction houses, and the list goes on.

Cons

You do pay quite a bit for the packages but we believe it is worth it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 1 297 user ratings
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DealerCenter Pricing

DealerCenter Pricing

Starting from
US$60,00/month
Free Trial
Subscription
Value for money

Monthly priced subscription packages include:

Dealer Management System (DMS):
FAST DMS = $60.00
CRM = $65.00
Buy Here Pay Here = $ 50.00
Quickbooks = $40.00
(RouteOne and Dealertrack included with DMS)

Online Marketing:
Dealer Website = $75.00
Online Ad Post = $25.00

Booking Services:
NADA = $40.00
Kelley Blue Book (KBB) = $40.00
Black Book (BB) = $40.00

Pay-Per-Use products are also available, see website for full pricing details.

Monthly priced subscription packages include:

Dealer Management System (DMS):
FAST DMS = $60.00
CRM = $65.00
Buy Here Pay Here = $ 50.00
Quickbooks = $40.00
(RouteOne and Dealertrack included with DMS)

Online Marketing:
Dealer Website = $75.00
Online Ad Post = $25.00

Booking Services:
NADA = $40.00
Kelley Blue Book (KBB) = $40.00
Black Book (BB) = $40.00

Pay-Per-Use products are also available, see website for full pricing details.

Value for Money
4,8/5
Based on 1 297 user ratings
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DealerCenter Features

DealerCenter Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,8/5
Based on 1 297 user ratings
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Categories

Additional information for DealerCenter

Additional information for DealerCenter

Key features of DealerCenter

  • Accounting
  • Accounting integration
  • Advertising management
  • Appointment management
  • Auction management
  • Barcode scanning
  • Buy-here-pay-here
  • CRM integration
  • Credit bureau services
  • Credit reporting
  • Customer letters
  • Customizable templates
  • Document management
  • F&I management
  • Financing management
  • Form printing
  • Lead management
  • Lending service integration
  • Loan management
  • Mobile integration
  • Online ad posting
  • Online auction management
  • Online inventory
  • QuickBooks integration
  • RFC management
  • Remote access
  • Retail inventory management
  • Sales management
  • Sales performance tracking
  • Sales reporting
  • Search functionality
  • Special finance management
  • Third party integration
  • Website integration

Benefits

  • DealerCenter is a cloud and mobile-based dealer management system giving car lots and salesrooms access to centralized inventory and cost management, plus inventory and vehicle history reporting.
  • Desking capabilities support automated loan calculations, leveraging AutoStructure technology and iMAXX features to structure deals and maximize sales margins.
  • Lender management centralizes loan outlets with RouteOne and DealerTrack integration offering dual-channel applications, while contracts and document management digitizes sales paperwork.
  • Accounting features via QuickBooks integration are joined by website and marketing tools including dealer website design from custom templates and online ad posting to leading third-party sites.
  • The DealerCenter and DealerCenter Mobile apps for iOS and Android platforms respectively, enable remote access with a fast auction tool, VIN scanning for inventory management, CRM integration and mobile deal management.
  • DealerCenter FAQs

    DealerCenter FAQs

    Below are some frequently asked questions for DealerCenter.

    Q. What type of pricing plans does DealerCenter offer?

    DealerCenter offers the following pricing plans:

    Starting from: US$60,00/month

    Pricing model: Subscription

    Free Trial: Available

    Monthly priced subscription packages include: Dealer Management System (DMS): FAST DMS = $60.00 CRM = $65.00 Buy Here Pay Here = $ 50.00 Quickbooks = $40.00 (RouteOne and Dealertrack included with DMS) Online Marketing: Dealer Website = $75.00 Online Ad Post = $25.00 Booking Services: NADA = $40.00 Kelley Blue Book (KBB) = $40.00 Black Book (BB) = $40.00 Pay-Per-Use products are also available, see website for full pricing details.

    Q. What are the main features of DealerCenter?

    DealerCenter offers the following features:

    • Accounting
    • Accounting integration
    • Advertising management
    • Appointment management
    • Auction management
    • Barcode scanning
    • Buy-here-pay-here
    • CRM integration
    • Credit bureau services
    • Credit reporting
    • Customer letters
    • Customizable templates
    • Document management
    • F&I management
    • Financing management
    • Form printing
    • Lead management
    • Lending service integration
    • Loan management
    • Mobile integration
    • Online ad posting
    • Online auction management
    • Online inventory
    • QuickBooks integration
    • RFC management
    • Remote access
    • Retail inventory management
    • Sales management
    • Sales performance tracking
    • Sales reporting
    • Search functionality
    • Special finance management
    • Third party integration
    • Website integration

    Q. Who are the typical users of DealerCenter?

    DealerCenter has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does DealerCenter support?

    DealerCenter supports the following languages:

    English

    Q. What type of pricing plans does DealerCenter offer?

    DealerCenter has the following pricing plans:

    Subscription

    Q. Does DealerCenter support mobile devices?

    DealerCenter supports the following devices:

    Android, iPhone

    Q. What other apps does DealerCenter integrate with?

    DealerCenter integrates with the following applications:

    BirdEye, QuickBooks Online Advanced

    Q. What level of support does DealerCenter offer?

    DealerCenter offers the following support options:

    Phone Support, Online Support