ContactPigeon

Omnichannel customer engagement for eCommerce and Retail

5 /5 (29 reviews) Write a Review!

ContactPigeon Overview

What is ContactPigeon?

ContactPigeon combines historical and real-time user web behavioral data to help engage, nurture and convert website visitors. By personalizing interactions, ContactPigeon aims to help marketers unlock more revenues from their web traffic. Initial set-up and on-boarding is straightforward with ready-to-use plugins, built-in best practice automation recipes and a team of dedicated account consultants.

ContactPigeon Overview

Pricing

Starting from
US$180,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing based on volume of customer profiles.


ContactPigeon Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
English

Media

Access 140+ templates
Create and design pop-ups
View Ecommerce analytics
Target campaigns using dynamic segments
Utilize automation scenarios
ContactPigeon video ContactPigeon screenshot: Access 140+ templates ContactPigeon screenshot: Create and design pop-ups ContactPigeon screenshot: View Ecommerce analytics ContactPigeon screenshot: Target campaigns using dynamic segments ContactPigeon screenshot: Utilize automation scenarios

ContactPigeon Reviews

ContactPigeon Reviews

Overall rating
5
/
5
Excellent
28

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
4,8
Features
4,9
Ease of Use
4,8
Customer Support
5
100% recommended this app
Ismini V.

Essential marketing tool for email marketing

If you're looking for a tool that's robust enough to grow online sales, and not a simple email marketing tool, then ContactPigeon is a must try. They offer a ton of functionality in one package - from visitor web behavior tracking to contact segmentation to automation of messages - that none of the similarly priced tools out there can match.


Kimon K.

ContactPigeon Rules

One Automation Email/SMS/Viber Marketing tool to use instead of using 3 or 4 different tools.


Fotini M.

Plenty of features to use and very user-friendly


Theodoros C.

High Recommendation


Efthymios D.

Highly recommended omnichannel engagement tool for eCommerce

ContactPigeon has made the visitor to customer process much more streamlined with all its built-in tools - from growing our lists to on-site sales conversions. Since switching to ContactPigeon nearly a year ago, we had seen our subscribers grew by more than 25% with various contests and campaigns generated with the platform. Overall, it helped our team to spend less time worrying about following through on campaign execution and instead focus on broader strategy to improve our marketing outcome.


Ismini V.
Industry: E-Learning
Company size: 2-10 Employees

Essential marketing tool for email marketing

Used Weekly for 1+ year
Reviewed on 2019/02/13
Review Source: Capterra

If you're looking for a tool that's robust enough to grow online sales, and not a simple email marketing tool, then ContactPigeon is a must try. They offer a ton of functionality in one package - from visitor web behavior tracking to contact segmentation to automation of messages - that none of the similarly priced tools out there can match.

Pros

I've been a user for over a year and found this platform excel in the following aspects: (1) robust features that allow you to customize triggers and automation flows, (2) supports multiple messages types (email, in-site msgs, push notifications) so you can run marketing simultaneously across various channels, (3) great customer care with nearly 1-on-1 onboarding experience.

Cons

The tool may be a bit overwhelming for new users as it offers a lot of features. But luckily, there is a good support system where they can guide you step by step on how to set up the ideal campaign type.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kimon K.
Industry: Retail
Company size: 11-50 Employees

ContactPigeon Rules

Used Daily for 2+ years
Reviewed on 2020/07/13
Review Source: Capterra

One Automation Email/SMS/Viber Marketing tool to use instead of using 3 or 4 different tools.

Pros

Easy of use and the full feature list. The product has everything you need for planning and executing your digital campaigns.

Cons

There are no missing features that I need.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Fotini M.
Industry: Broadcast Media
Company size: 51-200 Employees

Plenty of features to use and very user-friendly

Used Weekly for 6-12 months
Reviewed on 2020/07/01
Review Source: Capterra

Pros

Contact Pigeon is really easy-to-use even if you haven't used an email platform before. Integration took some days in order to complete but nothing major.

Cons

The limited integration options with other platforms for reporting.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Theodoros C.
Industry: Retail
Company size: 51-200 Employees

High Recommendation

Used Daily for 2+ years
Reviewed on 2020/10/06
Review Source: Capterra

Pros

Following my experience with Contact Pigeon i recommend it for email marketing campaigns and campaign automation. Also well done for the great customer support

Cons

Easy to use it, new tools are offered regularly

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Efthymios D.
Industry: Cosmetics
Company size: 11-50 Employees

Highly recommended omnichannel engagement tool for eCommerce

Used Daily for 1+ year
Reviewed on 2020/05/15
Review Source: Capterra

ContactPigeon has made the visitor to customer process much more streamlined with all its built-in tools - from growing our lists to on-site sales conversions. Since switching to ContactPigeon nearly a year ago, we had seen our subscribers grew by more than 25% with various contests and campaigns generated with the platform. Overall, it helped our team to spend less time worrying about following through on campaign execution and instead focus on broader strategy to improve our marketing outcome.

Pros

Versatile marketing campaigns and engagement options in one platform. So far, we have been using the email campaign builder, automation flows, landing pages / sign up forms, and pop-ups with great results, as we have seen growing lists and sales. And these are just a subset of channels the platform offers. Once trained, our team was able to get up and running pretty quickly. The customer success team is also superb when it comes to hands-on guidance and campaign support.

Cons

Not much. We are super happy with the platform so far. There are a ton of additional features that have left untapped, so we can see ourselves exploring those to augment our campaigns.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,6/10
Based on 29 user ratings
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ContactPigeon Pricing

ContactPigeon Pricing

Starting from
US$180,00/month
Free Trial
Subscription
Value for money

Pricing based on volume of customer profiles.

Pricing based on volume of customer profiles.

Value for Money
4,8/5
Based on 29 user ratings
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ContactPigeon Features

ContactPigeon Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,9/5
Based on 29 user ratings
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Categories

Additional information for ContactPigeon

Additional information for ContactPigeon

Key features of ContactPigeon

  • Activity dashboard
  • Activity management
  • Activity tracking
  • Analytics / ROI tracking
  • Automated campaigns
  • Behavior history
  • Behavioral analytics
  • Built-in best practices
  • Campaign management
  • Campaign performance reports
  • Customer data collection
  • Customer profiles
  • Demographic data
  • Drag & drop editor
  • Dynamic content
  • Dynamic segmentation
  • Email drip campaigns
  • Landing pages
  • Live web & ecommerce monitoring
  • Marketing automation
  • Multivariate testing
  • Newsletter management
  • Omnichannel interactions
  • Onsite retargeting
  • Performance tracking
  • Pop-up design management
  • Predictive models
  • Promotions management
  • Ready made segmentation profiles
  • Real time data
  • Rules based engine
  • Smart automation triggers & scenarios
  • Social marketing
  • Visitor identification
  • Web analytics
  • Web forms
  • Website visitor tracking
  • Workflow management
  • eCommerce integration
  • eCommerce management

Benefits

  • Capture real-time web behaviors of online visitors as they browse, click and shop on a website.
  • Design and trigger automated campaigns based on visitor behaviors on site and via email to drive immediate conversions.
  • Access ready-built eCommerce scenarios for quick activation, including abandon cart, price drop alerts, repurchase reminders and more.
  • Create unlimited customer profiles with dynamic segmentation on visitor demographics and web behaviors.
  • Receive advice and support for campaign designs from dedicated customer success consultants.

  • ContactPigeon FAQs

    ContactPigeon FAQs

    Below are some frequently asked questions for ContactPigeon.

    Q. What type of pricing plans does ContactPigeon offer?

    ContactPigeon offers the following pricing plans:

    Starting from: US$180,00/month

    Pricing model: Subscription

    Free Trial: Available

    Pricing based on volume of customer profiles.

    Q. What are the main features of ContactPigeon?

    ContactPigeon offers the following features:

    • Activity dashboard
    • Activity management
    • Activity tracking
    • Analytics / ROI tracking
    • Automated campaigns
    • Behavior history
    • Behavioral analytics
    • Built-in best practices
    • Campaign management
    • Campaign performance reports
    • Customer data collection
    • Customer profiles
    • Demographic data
    • Drag & drop editor
    • Dynamic content
    • Dynamic segmentation
    • Email drip campaigns
    • Landing pages
    • Live web & ecommerce monitoring
    • Marketing automation
    • Multivariate testing
    • Newsletter management
    • Omnichannel interactions
    • Onsite retargeting
    • Performance tracking
    • Pop-up design management
    • Predictive models
    • Promotions management
    • Ready made segmentation profiles
    • Real time data
    • Rules based engine
    • Smart automation triggers & scenarios
    • Social marketing
    • Visitor identification
    • Web analytics
    • Web forms
    • Website visitor tracking
    • Workflow management
    • eCommerce integration
    • eCommerce management

    Q. Who are the typical users of ContactPigeon?

    ContactPigeon has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does ContactPigeon support?

    ContactPigeon supports the following languages:

    English

    Q. What type of pricing plans does ContactPigeon offer?

    ContactPigeon has the following pricing plans:

    Subscription

    Q. Does ContactPigeon support mobile devices?

    We do not have any information about what devices ContactPigeon supports

    Q. What other apps does ContactPigeon integrate with?

    ContactPigeon integrates with the following applications:

    3dcart, BigCommerce, Facebook, Magento Commerce, Shopify, Socital, Volusion, WooCommerce, Zapier

    Q. What level of support does ContactPigeon offer?

    ContactPigeon offers the following support options:

    Phone Support, Online Support, Knowledge Base, FAQs