ContactPigeon

Omnichannel customer engagement for eCommerce and Retail

About ContactPigeon

ContactPigeon combines historical and real-time user web behavioral data to help engage, nurture and convert website visitors. By personalizing interactions, ContactPigeon aims to help marketers unlock more revenues from their web traffic. Initial set-up and on-boarding is straightforward with ready-to-use plugins, built-in best practice automation recipes and a team of dedicated account consultants.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to ContactPigeon

Key benefits of ContactPigeon

  • Capture real-time web behaviors of online visitors as they browse, click and shop on a website.
  • Design and trigger automated campaigns based on visitor behaviors on site and via email to drive immediate conversions.
  • Access ready-built eCommerce scenarios for quick activation, including abandon cart, price drop alerts, repurchase reminders and more.
  • Create unlimited customer profiles with dynamic segmentation on visitor demographics and web behaviors.
  • Receive advice and support for campaign designs from dedicated customer success consultants.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, Greece, United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to ContactPigeon

    Images

    ContactPigeon Software - Access 140+ templates
    ContactPigeon Software - Create and design pop-ups
    ContactPigeon Software - View Ecommerce analytics
    ContactPigeon Software - Target campaigns using dynamic segments
    ContactPigeon Software - Utilize automation scenarios
    View 6 more
    ContactPigeon video
    ContactPigeon Software - Access 140+ templates ContactPigeon Software - Create and design pop-ups ContactPigeon Software - View Ecommerce analytics ContactPigeon Software - Target campaigns using dynamic segments ContactPigeon Software - Utilize automation scenarios

    Features

    Total features of ContactPigeon: 60

    • AB Testing
    • API
    • Activity Dashboard
    • Activity Tracking
    • Analytics/ROI Tracking
    • Auto-Responders
    • CAN SPAM Compliance
    • CRM
    • Campaign Analytics
    • Campaign Management
    • Campaign Scheduling
    • Campaign Segmentation
    • Click Tracking
    • Contact Database
    • Contact Management
    • Customer Segmentation
    • Customer Surveys
    • Customizable CTAs
    • Customizable Fields
    • Customizable Forms
    • Customizable Templates
    • Customization
    • Data Import/Export
    • Drag & Drop
    • Drip Campaigns
    • Dynamic Content
    • Email Campaign Management
    • Email Marketing
    • Email Templates
    • Email Tracking
    • Engagement Tracking
    • Event Triggered Actions
    • Image Library
    • Landing Pages/Web Forms
    • Lead Management
    • Lead Qualification
    • List Management
    • Mailing List Management
    • Marketing Automation
    • Mobile Optimized Emails
    • Multi-Campaign
    • Multi-Channel Marketing
    • Multivariate Testing
    • Real Time Analytics
    • Real Time Data
    • Reporting & Statistics
    • Reporting/Analytics
    • SMS Marketing
    • Segmentation
    • Social Marketing
    • Social Promotion
    • Spam Blocker
    • Subscriber Management
    • Template Management
    • Third Party Integrations
    • WYSIWYG Editor
    • Web Forms
    • Website Analytics
    • Website Visitor Tracking
    • Workflow Management

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    Reviews

    Overall rating

    4,9 /5
    (51)
    Value for Money
    4,8/5
    Features
    4,8/5
    Ease of Use
    4,7/5
    Customer Support
    5,0/5

    Already have ContactPigeon?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 51
    Lazaros K.
    Overall rating
    • Industry: Internet
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    It works, a great email automation tool for eCommerce

    Reviewed on 2019/01/30

    Although our sector is a little bit unusual (agricultural) and we had doubts on what kinds of...

    Although our sector is a little bit unusual (agricultural) and we had doubts on what kinds of automations will have results, 3 months after integrating with ContactPigeon we are absolutely delighted with the investment and the results so far. We can easily track he revenue generated per campaign and ther support team helps us build whatever we want to test. Highly recommend for eCommerce businesses.

    Pros

    - top level support
    - can setup really advanced automations
    - good analytics dashboard
    - great value for money (reasonable pricing for top level services)

    Cons

    - nothing so important, maybe a simple Interface could help

    Kimon K.
    Overall rating
    • Industry: Retail
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Feature Rich, Time-Saver

    Reviewed on 2021/09/06

    Pros

    Contact Management, Email Marketing & Automations are one of the best in the market.

    Cons

    Nothing in particular. Maybe the import of contacts process should remember the file structures I usually import.

    Alternatives Considered

    ActiveCampaign, Mailchimp and Campaign Monitor

    Switched From

    Campaign Monitor
    Fotini M.
    Overall rating
    • Industry: Broadcast Media
    • Company size: 51-200 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Plenty of features to use and very user-friendly

    Reviewed on 2020/07/01

    Pros

    Contact Pigeon is really easy-to-use even if you haven't used an email platform before. Integration took some days in order to complete but nothing major.

    Cons

    The limited integration options with other platforms for reporting.

    Verified Reviewer
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Everything we require in one single platform

    Reviewed on 2021/09/30

    We started with ContactPigeon in 2018 and set up our account with automated email campaigns,...

    We started with ContactPigeon in 2018 and set up our account with automated email campaigns, automated push notifications, and pop-ups. We use almost every feature, the Facebook sync included, and we are very pleased with the platform’s performance.

    Pros

    The experience so far has been great, with our account manager giving us all the necessary help and attention we require. High-quality features and great customer support.

    Cons

    Nothing comes to mind, we really value this tool.

    Giorgos P.
    Overall rating
    • Industry: Sporting Goods
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use platform and plenty of features

    Reviewed on 2021/04/09

    ContactPigeon is a great omnichannel experience platform.
    We found that they can offer us everything...

    ContactPigeon is a great omnichannel experience platform.
    We found that they can offer us everything such as email campaigns, pop ups, landing pages
    and also a variety of automations.

    Pros

    One of the best parts is that we can use the Facebook list sync and targeted Ads on
    Facebook based on our visitor behavior.

    Cons

    I cannot think of anything that does not work well for our company.

    Showing 5 reviews of 51 Read all reviews

    ContactPigeon FAQs

    Below are some frequently asked questions for ContactPigeon.

    ContactPigeon offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Pricing based on volume of customer profiles.

    ContactPigeon has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    ContactPigeon supports the following languages:

    English

    ContactPigeon supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    ContactPigeon integrates with the following applications:

    BigCommerce, Facebook for Business, Magento Commerce, Salesforce Commerce Cloud, Shift4Shop, Shopify, Volusion, WooCommerce, Zapier

    ContactPigeon offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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