About Survio

Survio is a web-based solution designed to help individuals and businesses create surveys to gather client and employee feedback in order to measure customer satisfaction and enhance services. It lets users utilize survey templates and build, distribute, and manage surveys via mobile devices.

Key features of Survio include automatic question numbering, social media plugins, survey previews, a progress bar, tooltips, survey logic, pre-built survey designs, branded weblinks, and response notifications. Businesses can publish surveys on websites, promote them on social media platforms including Facebook, Twitter, LinkedIn, Google+, and VK, or send via email, in order to ensure increased customer reach. The solution enables teams to analyze survey results and generate reports, which can be downloaded in various file formats such as XML, XLS, CSV, and HTML.

Survio offers various survey types for enterprises such as customer and employee satisfaction, market research, Net Promoter Score (NPS), event planning, healthcare satisfaction, and personal or social matters. The platform offers cloud storage backup on OneDrive, Dropbox, and Google Drive, in order to help users store and access documents with efficiency.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, Germany, United Kingdom, Mexico, United States

Supported Languages

Czech, Dutch, English, French, German and 8 others, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Images

Survio survey creation
Survio survey categories
Survio customer satisfaction survey
Survio question creation
Survio question types
Survio result analysis
Survio survey summary statistics
View 8 more
Survio video
Survio screenshot: Survio survey creation Survio screenshot: Survio survey categories Survio screenshot: Survio customer satisfaction survey Survio screenshot: Survio question creation Survio screenshot: Survio question types Survio screenshot: Survio result analysis Survio screenshot: Survio survey summary statistics

Features

Total features of Survio: 45

  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Alerts/Notifications
  • Automatic Backup
  • Backup and Recovery
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Desktop Notifications
  • Distribution Management
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Feedback Management
  • Live Results Tracking
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multiple Question Types
  • Offline Response Collection
  • Online Polling
  • Paper-Based
  • Question Branching
  • Question Library
  • Question Piping
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • URL Customization

Alternatives

SurveyLab

4,9
#1 Alternative to Survio
SurveyLab is professional online survey software for any size of business, non-government organizations and...

IntouchSurvey

0
#2 Alternative to Survio
IntouchSurvey is designed to help businesses across retail, hospitality, grocery, and other sectors conduct electronic...

Alchemer

4,5
#3 Alternative to Survio
You might want to run a simple survey. You might want to change the world. Alchemer, formerly SurveyGizmo, is the only...

Mailchimp

4,5
#4 Alternative to Survio
MailChimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with...

Reviews

Overall rating

4,5 /5
(306)
Value for Money
3,9/5
Features
4,4/5
Ease of Use
4,7/5
Customer Support
4,5/5

Already have Survio?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 306
Sylwia D.
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

my review

Reviewed on 2020/05/02

I'm working on my phd , and I needed to create a survey for my research, I hope thanks to survio...

I'm working on my phd , and I needed to create a survey for my research, I hope thanks to survio I'll be able also to work easily on gathering my results , which will help me to do my analysis etc. :-)

Pros

- I like the graphic question's proposals, it helped me to start creating my own questionnaire
- I like how the way how the questions could be editable
- it's quite intuitive tool
- I like the option of copying surveys
- I like the Customer Service, which was provided to me

Cons

- the option with moving questions between the pages could be improved

Response from Survio

Thank you for your review Sylwia, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Survio review

Reviewed on 2020/12/18

My experience with Survio is very good.
I usually manage to figure out what I want when proposing...

My experience with Survio is very good.
I usually manage to figure out what I want when proposing surveys

Pros

it's easy to use
based on user experience
easy to carry out new surveys
easy to choose the type of question to ask

Cons

It just allows only 1 filter.

sometimes it is unstable, versions are not saved or changes that are made are lost
at other times try to design more complex functions, such as selecting variables and of those selected variables perform a preference ranking

Response from Survio

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Verified Reviewer
Overall rating
  • Industry: Research
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Clean design, easy to use, powerful tools and more

Reviewed on 2021/02/22

Pros

Nice and user-friendly interface, where is super easy to create simple forms or surveys even for a beginner. Although I'm using only the free trial version, for now, I can see that it's possible to use integration and automation, which can be really helpful. I also like that the surveys are 100% responsive on mobile devices, which is super important these days.

Cons

What I miss is the more customizable linear scale, text paragraph with the bigger box to write. The design could be also more customizable but then it probably wouldn't have that advantage of super simplicity.

Response from Survio

Hello,
thank you for your evaluation of Survio.
It is highly appreciated.
Kind regards,
Survio

Julia K.
Overall rating
  • Industry: Education Management
  • Company size: 1 001-5 000 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bachelor Thesis

Reviewed on 2019/11/10

Pros

- user friendly
- offers many evaluation possibilities.
- many different kinds of questions
- templates
- set colors
- fast support
- possibility for student discount

Cons

To get a student discount, you have to write reviews BEFORE you even had the opportunity to fully use Survio. I understand that reviews are important for a product and I was able to tell a few things about Survio, but not everything due to the fact that I haven't used it yet. I'm sure that I won't be dissapointet by Survio, but I'd wish that I could have given the reviews AFTER I used Survio. It would be more honest.

Response from Survio

Hello Julia,

Thank you very much for your review.
I am sorry to hear this.
When we want a review for your student discount, we also take the risk that you can write a bad review. We appreciate your honesty.
When you are in the situation that you did not use Survio yet, please contact us at [email protected]
I believe that we can find a solution for you.

We wish you good luck with your bachelor thesis and school.
Your Survio Team

Eliza W.
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Easy to use

Reviewed on 2021/02/16

Pros

It is easy to use and the interface of the website is clear.

Cons

None. Most of the things are goods in this price

Response from Survio

Hello,
thank you for your evaluation of Survio.
It is highly appreciated.
Kind regards,
Survio

Showing 5 reviews of 306 Read all reviews

Survio FAQs

Below are some frequently asked questions for Survio.

Survio offers the following pricing plans:

  • Starting from:
  • Pricing model: Free, Subscription
  • Free Trial: Available

Survio Personal - €29/month (or €14.08/month when billed annually) for 1,000 survey responses per month Survio Business - €59/month (or €24.92/month when billed annually) for 10,000 survey responses per month Survio Elite - €99/month (or €58.25/month when billed annually) for unlimited survey responses per month

We do not have any information about Survio features

Survio has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Survio supports the following languages:

Czech, Dutch, English, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Survio supports the following devices:

Android (Mobile)

Survio integrates with the following applications:

Dropbox Business, Google Analytics, Google Drive, OneDrive, Slack

Survio offers the following support options:

Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Survio.