Survio

Survey creation tool for customer and employee feedback

4,5 /5 (205 reviews) Write a Review!

Survio Overview

What is Survio?

Survio is a web-based solution designed to help individuals and businesses create surveys to gather client and employee feedback in order to measure customer satisfaction and enhance services. It lets users utilize survey templates and build, distribute, and manage surveys via mobile devices.

Key features of Survio include automatic question numbering, social media plugins, survey previews, a progress bar, tooltips, survey logic, pre-built survey designs, branded weblinks, and response notifications. Businesses can publish surveys on websites, promote them on social media platforms including Facebook, Twitter, LinkedIn, Google+, and VK, or send via email, in order to ensure increased customer reach. The solution enables teams to analyze survey results and generate reports, which can be downloaded in various file formats such as XML, XLS, CSV, and HTML.

Survio offers various survey types for enterprises such as customer and employee satisfaction, market research, Net Promoter Score (NPS), event planning, healthcare satisfaction, and personal or social matters. The platform offers cloud storage backup on OneDrive, Dropbox, and Google Drive, in order to help users store and access documents with efficiency.

Survio Overview

Pricing

Starting from
€29,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Survio Personal - €29/month (or €14.08/month when billed annually) for 1,000 survey responses per month
Survio Business - €59/month (or €24.92/month when billed annually) for 10,000 survey responses per month
Survio Elite - €99/month (or €58.25/month when billed annually) for unlimited survey responses per month


Survio Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany, Brazil, Mexico
Supported Languages
Czech, Dutch, English, French, German and 8 others, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Media

Survio survey creation
Survio survey categories
Survio customer satisfaction survey
Survio question creation
Survio question types
Survio result analysis
Survio survey summary statistics
Survio video Survio screenshot: Survio survey creation Survio screenshot: Survio survey categories Survio screenshot: Survio customer satisfaction survey Survio screenshot: Survio question creation Survio screenshot: Survio question types Survio screenshot: Survio result analysis Survio screenshot: Survio survey summary statistics

Survio Reviews

Survio Reviews

Overall rating
4,5
/
5
Excellent
114

Very good
81

Average
8

Poor
0

Terrible
2

Value for Money
3,9
Features
4,4
Ease of Use
4,7
Customer Support
4,6
95% recommended this app
Sylwia D.

my review

I'm working on my phd , and I needed to create a survey for my research, I hope thanks to survio I'll be able also to work easily on gathering my results , which will help me to do my analysis etc. :-)


Michal Š.

We are using Survio at univesity

We created questionnaire for Student scientific conference. The access for questionnaire was very easy and we used a cell phone questionnaire version.


Ondřej P.

Survio for non-profit organizations - art cinema

Our team in Kino Varsava z.s. has experience with Survio free version from several non-profits organizations and other projects.
We want to use the bussiness version now for our project "Let´s go to Cinema", that allows great logic rules structure, branding and PDF, PPTx, DOCx exports.


Julia K.

Bachelor Thesis


Stefanie C.

Simple, Easy, Quick


Sylwia D.
Industry: Automotive
Company size: Self Employed

my review

Used Weekly for Free Trial
Reviewed on 2020/05/02
Review Source: Capterra

I'm working on my phd , and I needed to create a survey for my research, I hope thanks to survio I'll be able also to work easily on gathering my results , which will help me to do my analysis etc. :-)

Pros

- I like the graphic question's proposals, it helped me to start creating my own questionnaire
- I like how the way how the questions could be editable
- it's quite intuitive tool
- I like the option of copying surveys
- I like the Customer Service, which was provided to me

Cons

- the option with moving questions between the pages could be improved

Response from Survio

Thank you for your review Sylwia, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Michal Š.
Industry: Education Management
Company size: 501-1 000 Employees

We are using Survio at univesity

Used Other for Free Trial
Reviewed on 2020/02/22
Review Source: Capterra

We created questionnaire for Student scientific conference. The access for questionnaire was very easy and we used a cell phone questionnaire version.

Pros

Free version of Survio provides enough functions for creation of simply questionnaire.

Cons

There is nothing to do not like about this software.

Response from Survio

Thank you for your review Michal, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Ondřej P.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Survio for non-profit organizations - art cinema

Used Other for Free Trial
Reviewed on 2020/11/24
Review Source: Capterra

Our team in Kino Varsava z.s. has experience with Survio free version from several non-profits organizations and other projects.
We want to use the bussiness version now for our project "Let´s go to Cinema", that allows great logic rules structure, branding and PDF, PPTx, DOCx exports.

Pros

Free version of Survio, we have experience with, provides enough functions for making simply questionnaires, for non-profit sector great point to start with.
It is very intuitive and easy to use. We like the user friendly design and easy integration.

Cons

Nothing, maybe that the logic rules structure is not in the free version of Survio.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Julia K.
Industry: Education Management
Company size: 1 001-5 000 Employees

Bachelor Thesis

Used Weekly for Free Trial
Reviewed on 2019/11/10
Review Source: Capterra

Pros

- user friendly
- offers many evaluation possibilities.
- many different kinds of questions
- templates
- set colors
- fast support
- possibility for student discount

Cons

To get a student discount, you have to write reviews BEFORE you even had the opportunity to fully use Survio. I understand that reviews are important for a product and I was able to tell a few things about Survio, but not everything due to the fact that I haven't used it yet. I'm sure that I won't be dissapointet by Survio, but I'd wish that I could have given the reviews AFTER I used Survio. It would be more honest.

Response from Survio

Hello Julia,

Thank you very much for your review.
I am sorry to hear this.
When we want a review for your student discount, we also take the risk that you can write a bad review. We appreciate your honesty.
When you are in the situation that you did not use Survio yet, please contact us at [email protected]
I believe that we can find a solution for you.

We wish you good luck with your bachelor thesis and school.
Your Survio Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stefanie C.
Industry: Museums & Institutions
Company size: 11-50 Employees

Simple, Easy, Quick

Used Daily for Free Trial
Reviewed on 2020/08/06
Review Source: Capterra

Pros

Survey creation is straightforward and simple. Easy to navigate as a survey creator as well as a survey respondent. Quick to make unique surveys tailored for your and your company's purpose.

Cons

Wish you could label the pages when creating a survey, it would save a lot of time. Would also like to be able to change question type (i. e. single choice to multiple choice) without having to create a new question from scratch.

Response from Survio

Thank you for your review Stefanie, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
8,4/10
Based on 205 user ratings
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Survio Pricing

Survio Pricing

Starting from
€29,00/month
Free Trial
Free
Subscription
Value for money

Survio Personal - €29/month (or €14.08/month when billed annually) for 1,000 survey responses per month
Survio Business - €59/month (or €24.92/month when billed annually) for 10,000 survey responses per month
Survio Elite - €99/month (or €58.25/month when billed annually) for unlimited survey responses per month

Survio Personal - €29/month (or €14.08/month when billed annually) for 1,000 survey responses per month
Survio Business - €59/month (or €24.92/month when billed annually) for 10,000 survey responses per month
Survio Elite - €99/month (or €58.25/month when billed annually) for unlimited survey responses per month

Value for Money
3,9/5
Based on 205 user ratings
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Survio Features

Survio Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,4/5
Based on 205 user ratings
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Categories

Additional information for Survio

Additional information for Survio

Key features of Survio

  • Data Analysis Tools
  • Embeddable Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Survio FAQs

Survio FAQs

Below are some frequently asked questions for Survio.

Q. What type of pricing plans does Survio offer?

Survio offers the following pricing plans:

Starting from: €29,00/month

Pricing model: Free, Subscription

Free Trial: Available

Survio Personal - €29/month (or €14.08/month when billed annually) for 1,000 survey responses per month Survio Business - €59/month (or €24.92/month when billed annually) for 10,000 survey responses per month Survio Elite - €99/month (or €58.25/month when billed annually) for unlimited survey responses per month

Q. What are the main features of Survio?

Survio offers the following features:

  • Data Analysis Tools
  • Embeddable Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Q. Who are the typical users of Survio?

Survio has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Survio support?

Survio supports the following languages:

Czech, Dutch, English, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Q. What type of pricing plans does Survio offer?

Survio has the following pricing plans:

Free, Subscription

Q. Does Survio support mobile devices?

We do not have any information about what devices Survio supports

Q. What other apps does Survio integrate with?

Survio integrates with the following applications:

Dropbox Business, Google Analytics, Google Drive, Microsoft OneDrive, Slack

Q. What level of support does Survio offer?

Survio offers the following support options:

Online Support, Knowledge Base