SaloniQ

Booking & marketing software for salons of all sizes

4,7 /5 (98 reviews) Write a Review!

SaloniQ Overview

What is SaloniQ?

SaloniQ is a booking and marketing software for salons of all types and sizes including hair, beauty, spas, massage clinics, and tattoo parlours. The platform helps users keep track of online bookings, client schedules and stock, as well as handle email and SMS engagements through the fully automated marketing system. Clients are able to book and pay for their appointments or gift cards online, update their client profiles, and fill in client consultation forms on the go.

SaloniQ offers a fully customizable online appointment book with customizable interface themes and optional colors to match the company’s branding. Online bookings, client birthdays, requests, or stylist timings, are all color coded for a visual understanding of the day’s schedule. The iQHub feature allows staff to move freely around the salon to manage arrivals, take bookings or update client details using a tablet device. SalonIQ enables salons to keep a detailed record for each client as well as their previous appointments and history. Users can also set up client reminders and promotional emails, as well as keep track of technical notes such as skin tests, client images, and likes/dislikes.

SaloniQ’s online booking system enables clients to book online or via mobile device, anytime, anywhere. The mobile booking app is customizable to match the business’ website for seamless integration, and can be integrated into a Facebook business page. Salons can take payments online and all appointments are synchronized automatically across all devices to eliminate the risk of double booking. Marketing features enable users to send booking reminders, ‘thank you’ messages, and more to their clients’ email inbox or mobile device via SMS. SaloniQ also offers features including a client referral system, client surveys, advanced email marketing, loyalty programs with rewards, and more.

Features for stock control include a dashboard which enables salons to monitor and manage their stock levels in real time to know at-a-glance when it is necessary to reorder an item. Users can choose to order stock based on minimum levels, or depending on what has been used. Advanced stock reports help eliminate stock wastage or slippage, making stock management more efficient. SaloniQ is a multi-location salon software, allowing owners to keep track of workers in real time via the team dashboard, as well as compare each salon’s performance, KPIs, rebooking rates, and more.

SaloniQ Overview

Pricing

Starting from
£47,00

Pricing options

Free Trial
Subscription
Value for money

1-3 Columns: £47 per month + £399+vat setup and online training

4-6 Columns: £57 per month + £599+vat setup and online training

7-11 Columns: £79 per month + £599+vat setup and online training

12+ Columns: £99 per month + £599+vat setup and online training

Onsite training add £400+vat


SaloniQ Features

Devices
Business size
S M L
Markets
United States, United Kingdom
Supported Languages
English

Media

The platform offers a multi-salon appointment center with full call centre functionality
Get total visibility of stocks across multiple sites which makes time consuming tasks like global price changes quick and easy
Get a quick overview of stock levels via the stock control dashboard
Booking platforms totally customizable to match the style of existing salon business websites
Clients can book online or on their mobile device using a customized mobile app for Android and iOS
View all key information in one place with colour coding for each item, and setup automation for reminders, birthdays, and more
Observe all team members across multiple locations via the team dashboard
View appointment details for each client as well as their contact details, cancellations, billing, and more
Set up client profiles by entering contact details and selecting reminders, offers and promotions, and more
View all sent and received messages as well as their status, and reply, archive or confirm with a click
SaloniQ video SaloniQ video SaloniQ screenshot: The platform offers a multi-salon appointment center with full call centre functionality SaloniQ screenshot: Get total visibility of stocks across multiple sites which makes time consuming tasks like global price changes quick and easy SaloniQ screenshot: Get a quick overview of stock levels via the stock control dashboard SaloniQ screenshot: Booking platforms totally customizable to match the style of existing salon business websites SaloniQ screenshot: Clients can book online or on their mobile device using a customized mobile app for Android and iOS SaloniQ screenshot: View all key information in one place with colour coding for each item, and setup automation for reminders, birthdays, and more SaloniQ screenshot: Observe all team members across multiple locations via the team dashboard SaloniQ screenshot: View appointment details for each client as well as their contact details, cancellations, billing, and more SaloniQ screenshot: Set up client profiles by entering contact details and selecting reminders, offers and promotions, and more SaloniQ screenshot: View all sent and received messages as well as their status, and reply, archive or confirm with a click

SaloniQ Reviews

SaloniQ Reviews

Overall rating
4,7
/
5
Excellent
76

Very good
16

Average
5

Poor
0

Terrible
1

Value for Money
4,5
Features
4,6
Ease of Use
4,7
Customer Support
4,7
94% recommended this app
Leon V.

Innovate Salon Managment Software

It is the best value for money software on the market with a very personal service.


Theresa S.

Salon Iq feedback

I had a few teething errors human my end, the team are very patient at sorting it out. Good on going ascess to training when you forget things.


James O.

A comprehensive package, but slow and not always intuitive

It's been OK. Support is pretty helpful, but chat response is often slow or not there. Easier on the phone.


Andrew G.

So simple

Really positive, support is excellent, it's the ease of use that's the bonus. We've been able to manage out salon better and seen our business grow because of it.


Jennifer M.

Life saver!

Fantastic, from introduction, to training, to Facebook group, support chat, everything. Amazing company.


Leon V.
Industry: Consumer Services
Company size: 2-10 Employees

Innovate Salon Managment Software

Used Daily for 2+ years
Reviewed on 2019/12/01
Review Source: Capterra

It is the best value for money software on the market with a very personal service.

Pros

It is accessible wherever I go from my laptop and mobile devices, easy to navigate and understand.

Cons

There is not a desktop version when the internet/server is down

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Theresa S.
Industry: Consumer Services
Company size: Self Employed

Salon Iq feedback

Used Daily for 6-12 months
Reviewed on 2019/12/02
Review Source: Capterra

I had a few teething errors human my end, the team are very patient at sorting it out. Good on going ascess to training when you forget things.

Pros

It's easy and self explanatory to work your way around.
I like that I have ascess to my client records cards at the touch of a button.

Cons

Other than having to go onto the hub for somethings it's easy to use

Response from Intelligent Salon Software

Thankyou Theresa , more great features on their way in the new year :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

James O.
Industry: Retail
Company size: 2-10 Employees

A comprehensive package, but slow and not always intuitive

Used Daily for 2+ years
Reviewed on 2019/01/29
Review Source: Capterra

It's been OK. Support is pretty helpful, but chat response is often slow or not there. Easier on the phone.

Pros

Highly configurable, generally easy to use, online access is good, a range of useful additional services (such as marketing emails).

Cons

Can be very slow. Sometimes gives up when generating reports. Menus are confusing. Online booking/payment component is very dated and lacks configurability.

Response from Intelligent Salon Software

Thank you for your review James.

It's great to hear you liking the configurability , ease of use of the system and our marketing features.

We are continuously monitoring the speed of our response time on support calls and chats. Any methods that can be implemented to make this more of an immediate experience for our customers will be put into place.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Andrew G.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

So simple

Used Daily for 2+ years
Reviewed on 2018/09/16
Review Source: Capterra

Really positive, support is excellent, it's the ease of use that's the bonus. We've been able to manage out salon better and seen our business grow because of it.

Pros

Easy to use and train your staff on. Cloud based so no worry about having to back up your data onto a USB stick every nighf

Cons

Needs a bit more integration with other software but overall really good

Response from Intelligent Salon Software

Hi Andrew , thanks so much for your review. We pride ourselves on having the most integration on the market from Treatwell, Boom text, 2Way text, SalonSpy, Salon Guru,Payment sense credit cards,Stock app, app store downloadable booking app,Gappt booking app to Stripe online payments to name a few.Let us know which software you need integration with and we will see if we can make that happen for you

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jennifer M.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Life saver!

Used Daily for 6-12 months
Reviewed on 2020/07/02
Review Source: Capterra

Fantastic, from introduction, to training, to Facebook group, support chat, everything. Amazing company.

Pros

This intuitive software is an absolute must for salons in todays society and has been a godsend during lockdown and Covid-19. I honestly don't know how we would have coped without it! Life is so simple using it and it has made our business function so much more professionally. I have even been able to start online bookings, so amazing which frees us up to work.
And support is also fantastic, the team are like a family and nothing is too much trouble, in fact if something is missing that you think would benefit the system they create it! And all for a third of there competitors.
Love SALONIQ

Cons

There are 2 versions not all features are on both systems, its not a big deal because its easy to switch between the two but it would be good if just one version exists.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 98 user ratings
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SaloniQ Pricing

SaloniQ Pricing

Starting from
£47,00
Free Trial
Subscription
Value for money

1-3 Columns: £47 per month + £399+vat setup and online training

4-6 Columns: £57 per month + £599+vat setup and online training

7-11 Columns: £79 per month + £599+vat setup and online training

12+ Columns: £99 per month + £599+vat setup and online training

Onsite training add £400+vat

1-3 Columns: £47 per month + £399+vat setup and online training

4-6 Columns: £57 per month + £599+vat setup and online training

7-11 Columns: £79 per month + £599+vat setup and online training

12+ Columns: £99 per month + £599+vat setup and online training

Onsite training add £400+vat

Value for Money
4,5/5
Based on 98 user ratings
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SaloniQ Features

SaloniQ Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,6/5
Based on 98 user ratings
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Categories

Additional information for SaloniQ

Additional information for SaloniQ

Key features of SaloniQ

  • Appointment management
  • Appointment reminders
  • Automated emails
  • Barcode scanner (mobile app)
  • Call centre functionality
  • Client management
  • Client mobile app
  • Client referral
  • Client self-service portal via the mobile app
  • Client surveys
  • Customizable templates
  • Gift card management
  • Global client database
  • Guest attraction system
  • In-built group functionality
  • Loyalty program
  • Multi-location
  • Online booking
  • Online booking widget
  • Online gift card systems
  • Payroll & commissions
  • Point of Sale (POS)
  • Product list available for manual search
  • Recurring appointments
  • Referral program
  • Reminders
  • Resource library
  • Room / equipment management
  • SMS marketing
  • Salon iQ Stock mobile app
  • Salon marketing
  • Set up rewards and loyalty schemes
  • Skin test reminders
  • Social marketing
  • Stock control
  • Tanning management
  • Team dashboard
  • User activity tracking
  • Wait list

Benefits

  • Eliminate the risk of double booking or syncing errors with SalonIQ's 24/7, online appointment booking tool and mobile friendly booking app.

  • Take bookings or update client details using a tablet device and allow staff to move freely around the salon to manage arrivals, checking in and out, and more.

  • Remind clients to spread the word for client referrals by sending out texts and emails, and set up rewards and loyalty schemes to boost engagement.

  • Get an overview of stock levels via SaloniQ's stock control dashboard to know when stock needs to be reordered and track how stock is running month-to-month.

  • Keep track of each employee in real time and compare how each salon location is performing, from trend KPIs, to rebooking rates, and more.

  • SaloniQ FAQs

    SaloniQ FAQs

    Below are some frequently asked questions for SaloniQ.

    Q. What type of pricing plans does SaloniQ offer?

    SaloniQ offers the following pricing plans:

    Starting from: £47,00

    Pricing model: Subscription

    Free Trial: Available

    1-3 Columns: £47 per month + £399+vat setup and online training 4-6 Columns: £57 per month + £599+vat setup and online training 7-11 Columns: £79 per month + £599+vat setup and online training 12+ Columns: £99 per month + £599+vat setup and online training Onsite training add £400+vat

    Q. What are the main features of SaloniQ?

    SaloniQ offers the following features:

    • Appointment management
    • Appointment reminders
    • Automated emails
    • Barcode scanner (mobile app)
    • Call centre functionality
    • Client management
    • Client mobile app
    • Client referral
    • Client self-service portal via the mobile app
    • Client surveys
    • Customizable templates
    • Gift card management
    • Global client database
    • Guest attraction system
    • In-built group functionality
    • Loyalty program
    • Multi-location
    • Online booking
    • Online booking widget
    • Online gift card systems
    • Payroll & commissions
    • Point of Sale (POS)
    • Product list available for manual search
    • Recurring appointments
    • Referral program
    • Reminders
    • Resource library
    • Room / equipment management
    • SMS marketing
    • Salon iQ Stock mobile app
    • Salon marketing
    • Set up rewards and loyalty schemes
    • Skin test reminders
    • Social marketing
    • Stock control
    • Tanning management
    • Team dashboard
    • User activity tracking
    • Wait list

    Q. Who are the typical users of SaloniQ?

    SaloniQ has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does SaloniQ support?

    SaloniQ supports the following languages:

    English

    Q. What type of pricing plans does SaloniQ offer?

    SaloniQ has the following pricing plans:

    Subscription

    Q. Does SaloniQ support mobile devices?

    We do not have any information about what devices SaloniQ supports

    Q. What other apps does SaloniQ integrate with?

    SaloniQ integrates with the following applications:

    Campaign Monitor, Stripe

    Q. What level of support does SaloniQ offer?

    SaloniQ offers the following support options:

    Phone Support, Online Support, Video Tutorials