Communication software for dental practices
5/5 (10 reviews)OperaDDS is an all-in-one HIPAA compliant intra-office communication & case collaboration software designed specifically for dental practices. Suitable for dental practices of all sizes, OperaDDS provides the tools for staff members to effectively communicate internally with colleagues and externally with patiences. In order to boost intra-office communication and productivity, OperaDDS offers features such as staff messaging from any device, paperless office forms, email read receipts, case collaboration, website chat, appointment reminders and confirmations, and much more.
Pros
We love the people who work on this software have been in dental offices. They have used it themselves and are familiar with the different ways we can implement and use Opera. People are always having phone in hand and this software allows us to communicate with them easily. This software is constantly improving and changing with the needs of our office and other practices.
Cons
We would like it to carry a trail with messages so you know what message a response is with in the pager system. We are an office that sends many messages in a day and it may be a while before a response is given and its hard to track who answers what questions. We hear its in the works.
We have worked with this company from the beginning. Customer service is excellent!!! We have been able to get patients contacted via text or email to remind them of their appointments without taking the time to call every patient. It definitely saves time for our office staff.
Pros
It works behind the scenes - Once I have my options set up, it does what it is supposed to do. It sends out appointment reminders and recalls. It's easy to send out medical records using HIPAA requirements and secure contact with other clinics.
Cons
Sometimes is difficult to get a new dental office to accept the secure emails because they have to go in and set up a user name and password to get access to the files. Seems some office don't want to take the time to do this and they call and complain to us. However as this is a HIPAA requirement to send records securely, they don't have a choice. When there have been issues and they can't get in we contact OperaDDS and they contact that office and help them access the records.
It's awesome. Once you have everything set up, it takes care of sending out your patient reminders. It's also HIPAA appropriate for sending patient information to other clinics.
Pros
Ease of use. Patient reminders sent in a timely manner. Working with OperaDDS personnel is really easy and they resolve any issues quickly.
Cons
I have no cons for this software. I never have a problem getting any issues resolved.
Pros
All aspects of communication are in one platform. So simple and easy to use for the entire team. It also ensures patients privacy is protected as no one is yelling down the hallways.
Cons
I would love if more offices were using it because we keep receiving non hipaa compliant emails from them
Increased production, higher patient quality and a much more happy team!
Pros
I love the secure forms, and walking into each appointment being able to address the patient's chief complaint without having to have them repeat themselves.
Security plan: $79/month (or $66/month when billed annually)
Profit plan: $149/month (or $124/month when billed annually)
Growth plan: $299/month (or $249/month when billed annually)
Below are some frequently asked questions for OperaDDS.
OperaDDS offers the following pricing plans:
Starting from: US$79,00/month
Pricing model: Free, Subscription
Free Trial: Available
Security plan: $79/month (or $66/month when billed annually)
Profit plan: $149/month (or $124/month when billed annually)
Growth plan: $299/month (or $249/month when billed annually)
OperaDDS offers the following features:
OperaDDS has the following typical customers:
Mid Size Business, Small Business
OperaDDS supports the following languages:
English
OperaDDS has the following pricing plans:
Free, Subscription
OperaDDS supports the following devices:
Android, iPhone, iPad
We do not have any information about what integrations OperaDDS has
OperaDDS offers the following support options:
FAQs, Online Support, Phone Support, Video Tutorials
I am a remote worker and it has made it easier for interoffice communication. I can also answer and check messages from my phone Its all so easy to use and the software is constantly getting better.