About OperaDDS

OperaDDS is an all-in-one HIPAA compliant intra-office communication & case collaboration software designed specifically for dental practices. Suitable for dental practices of all sizes, OperaDDS provides the tools for staff members to effectively communicate internally with colleagues and externally with patiences. In order to boost intra-office communication and productivity, OperaDDS offers features such as staff messaging from any device, paperless office forms, email read receipts, case collaboration, website chat, appointment reminders and confirmations, and much more.

Pricing starting from:

US$79,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of OperaDDS

  • HIPAA compliance and secure email

  • Staff chat from any device

  • Appointment reminders and confirmations

  • Fully automated patient recall

  • All-in-one activity dashboard

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$79,00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    Intra-office communication
    Internal messaging
    Case collaboration
    Message inbox
    One touch paging
    Contact lists
    Message composing
    Team messaging
    Settings
    View 10 more
    OperaDDS video
    OperaDDS screenshot: Intra-office communication OperaDDS screenshot: Internal messaging OperaDDS screenshot: Case collaboration OperaDDS screenshot: Message inbox OperaDDS screenshot: One touch paging OperaDDS screenshot: Contact lists OperaDDS screenshot: Message composing OperaDDS screenshot: Team messaging OperaDDS screenshot: Settings

    Features

    Total features of OperaDDS: 36

    • Activity Dashboard
    • Appointment Management
    • Audience Targeting
    • Calendar Management
    • Campaign Management
    • Case Management
    • Charting
    • Chat/Messaging
    • Client Management
    • Client Portal
    • Collaboration Tools
    • Communication Management
    • Confirmation/Reminders
    • Digital Signature
    • Email Alerts
    • Email Management
    • Email Marketing
    • Forms Management
    • HIPAA Compliant
    • Live Chat
    • Marketing Automation
    • Medical History Records
    • Mobile Signature Capture
    • Multi-Channel Marketing
    • Multiple User Accounts
    • Patient Communications
    • Patient Management
    • Patient Records Management
    • Physician Management
    • Ratings / Reviews
    • Records Management
    • Reminders
    • SMS Marketing Managment
    • SMS Reminders
    • To-Do List
    • Web Forms

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    Reviews

    Overall rating

    5 /5
    (11)
    Value for Money
    5/5
    Features
    4,8/5
    Ease of Use
    5/5
    Customer Support
    4,9/5

    Already have OperaDDS?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 11
    Stephanie R.
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Software that keeps me organized

    Reviewed on 2020/01/14

    The software allows us to efficiently communicate with clients and streamline the process of...

    The software allows us to efficiently communicate with clients and streamline the process of collecting information.

    Pros

    This software helps me stay organized and communicate efficiently with our clients.

    Cons

    It was a challenge to learn the system however after a few months of working with it I felt i've mastered it.

    Liz V.
    Overall rating
    • Industry: Medical Practice
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing! The personal customer service this company offers is great.

    Reviewed on 2017/11/07

    I am a remote worker and it has made it easier for interoffice communication. I can also answer and...

    I am a remote worker and it has made it easier for interoffice communication. I can also answer and check messages from my phone Its all so easy to use and the software is constantly getting better.

    Pros

    We love the people who work on this software have been in dental offices. They have used it themselves and are familiar with the different ways we can implement and use Opera. People are always having phone in hand and this software allows us to communicate with them easily. This software is constantly improving and changing with the needs of our office and other practices.

    Cons

    We would like it to carry a trail with messages so you know what message a response is with in the pager system. We are an office that sends many messages in a day and it may be a while before a response is given and its hard to track who answers what questions. We hear its in the works.

    Laura C.
    Overall rating
    • Industry: Medical Practice
    • Company size: 11-50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    OperaDDS is great

    Reviewed on 2018/10/19

    We have worked with this company from the beginning. Customer service is excellent!!! We have...

    We have worked with this company from the beginning. Customer service is excellent!!! We have been able to get patients contacted via text or email to remind them of their appointments without taking the time to call every patient. It definitely saves time for our office staff.

    Pros

    It works behind the scenes - Once I have my options set up, it does what it is supposed to do. It sends out appointment reminders and recalls. It's easy to send out medical records using HIPAA requirements and secure contact with other clinics.

    Cons

    Sometimes is difficult to get a new dental office to accept the secure emails because they have to go in and set up a user name and password to get access to the files. Seems some office don't want to take the time to do this and they call and complain to us. However as this is a HIPAA requirement to send records securely, they don't have a choice. When there have been issues and they can't get in we contact OperaDDS and they contact that office and help them access the records.

    Kersten H.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    OperaDDS is the most complete communication tool I have ever used!

    Reviewed on 2017/10/30

    Pros

    All aspects of communication are in one platform. So simple and easy to use for the entire team. It also ensures patients privacy is protected as no one is yelling down the hallways.

    Cons

    I would love if more offices were using it because we keep receiving non hipaa compliant emails from them

    Bryan L.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    OperaDDS has been fantastic for increasing case acceptance and making our office more secure!

    Reviewed on 2017/10/30

    Increased production, higher patient quality and a much more happy team!

    Increased production, higher patient quality and a much more happy team!

    Pros

    I love the secure forms, and walking into each appointment being able to address the patient's chief complaint without having to have them repeat themselves.

    Showing 5 reviews of 11 Read all reviews

    OperaDDS FAQs

    Below are some frequently asked questions for OperaDDS.

    OperaDDS offers the following pricing plans:

    • Starting from: US$79,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Security plan: $79/month (or $66/month when billed annually) Profit plan: $149/month (or $124/month when billed annually) Growth plan: $299/month (or $249/month when billed annually)

    We do not have any information about OperaDDS features

    OperaDDS has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    OperaDDS supports the following languages:

    English

    OperaDDS supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations OperaDDS has

    OperaDDS offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, Chat

    Related categories

    See all software categories found for OperaDDS.