About OperaDDS

OperaDDS is an all-in-one HIPAA compliant intra-office communication & case collaboration software designed specifically for dental practices. Suitable for dental practices of all sizes, OperaDDS provides the tools for staff members to effectively communicate internally with colleagues and externally with patiences. In order to boost intra-office communication and productivity, OperaDDS offers features such as staff messaging from any device, paperless office forms, email read receipts, case collaboration, website chat, appointment reminders and confirmations, and much more.


Key benefits of OperaDDS

  • HIPAA compliance and secure email

  • Staff chat from any device

  • Appointment reminders and confirmations

  • Fully automated patient recall

  • All-in-one activity dashboard

  • Images

    OperaDDS Software - Intra-office communication
    OperaDDS Software - Internal messaging
    OperaDDS Software - Case collaboration
    OperaDDS Software - Message inbox
    OperaDDS Software - One touch paging
    OperaDDS Software - Contact lists
    OperaDDS Software - Message composing
    OperaDDS Software - Team messaging
    OperaDDS Software - Settings
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    OperaDDS video
    OperaDDS Software - Intra-office communication
    OperaDDS Software - Internal messaging
    OperaDDS Software - Case collaboration
    OperaDDS Software - Message inbox
    OperaDDS Software - One touch paging
    OperaDDS Software - Contact lists
    OperaDDS Software - Message composing
    OperaDDS Software - Team messaging
    OperaDDS Software - Settings

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    Starting Price

    US$79,00
    month
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    Pricing Options

    Free version
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    Features

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    Integrations

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    26

    Ease of Use

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    Value for Money

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    Customer Service

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    Reviews

    Overall rating

    5 /5
    (13)
    Value for Money
    5/5
    Features
    4,7/5
    Ease of Use
    5/5
    Customer Support
    4,8/5

    Already have OperaDDS?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 13
    Stephanie
    Stephanie
    Overall rating
    • Industry: Hospitality
    • Company size: 51–200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Software that keeps me organized

    Reviewed on 2020/01/14

    The software allows us to efficiently communicate with clients and streamline the process of...

    The software allows us to efficiently communicate with clients and streamline the process of collecting information.

    Pros

    This software helps me stay organized and communicate efficiently with our clients.

    Cons

    It was a challenge to learn the system however after a few months of working with it I felt i've mastered it.

    Whitley
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    OperaDDS is the hidden gem in dental - offering ease of use for practice, patients and...

    Reviewed on 2022/09/13

    We are so thrilled to have this software. It's modern, reduces paper waste, reduces time wasted in...

    We are so thrilled to have this software. It's modern, reduces paper waste, reduces time wasted in the office with patients filling our new patient paperwork constantly. It has saved us money - time, and has been such a pleasant experience with almost all of the representatives I have talked to. Even though we do not utilize every aspect of OperaDDS (since we are a small prosthodontic office) if we ever do expand, I would use this company first based off their honesty and responsiveness. We love you guys!

    Pros

    Our initial integration process was a little bumpy since we have a very secure IT company that helps to keep our office secure - with that being said - OperaDDS went above and beyond to make things right for our office. Almost everyone I talked to had a great attitude when helping with this process. Going electronic with our new patient paperwork has been essential in saving us time (which is the best feature of this product) but patients love being able to read and fill out the paperwork at home. 99% of patients are able to figure out how to complete this paperwork on their own. It is easy to import and organize ahead of time. The pricing is excellent considering the amount of time we are saving. If new patients are not filling out paperwork ahead of time, this is usually a good sign of a patient might no show, which saves us even more time and money. This product is invaluable, and if some patients aren't able to use it at home on computer, iPad or phone, they can complete it on iPad in the office. Patients can import their insurance cards ahead of time which saves time when patients don't always know what insurance they carry. We are so pleased with the ease of use and how much time we have saved with this software. We LOVE it.

    Cons

    Integration was not as smooth as we hoped, but the company made that issue right by offering to not only fix the issue but give us two months free. I was not very happy with the billing department (a mistake was made on OperaDDS side) and when I tried to speak to billing about it - their representative was very rude and would not actually take my conversation and emails with another one of their representatives in to account in order to resolve the issue. I was really unhappy with the billing manager's attitude. Other than that, no other issues.

    Liz
    Overall rating
    • Industry: Medical Practice
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing! The personal customer service this company offers is great.

    Reviewed on 2017/11/07

    I am a remote worker and it has made it easier for interoffice communication. I can also answer and...

    I am a remote worker and it has made it easier for interoffice communication. I can also answer and check messages from my phone Its all so easy to use and the software is constantly getting better.

    Pros

    We love the people who work on this software have been in dental offices. They have used it themselves and are familiar with the different ways we can implement and use Opera. People are always having phone in hand and this software allows us to communicate with them easily. This software is constantly improving and changing with the needs of our office and other practices.

    Cons

    We would like it to carry a trail with messages so you know what message a response is with in the pager system. We are an office that sends many messages in a day and it may be a while before a response is given and its hard to track who answers what questions. We hear its in the works.

    Laura
    Overall rating
    • Industry: Medical Practice
    • Company size: 11–50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    OperaDDS is great

    Reviewed on 2018/10/19

    We have worked with this company from the beginning. Customer service is excellent!!! We have...

    We have worked with this company from the beginning. Customer service is excellent!!! We have been able to get patients contacted via text or email to remind them of their appointments without taking the time to call every patient. It definitely saves time for our office staff.

    Pros

    It works behind the scenes - Once I have my options set up, it does what it is supposed to do. It sends out appointment reminders and recalls. It's easy to send out medical records using HIPAA requirements and secure contact with other clinics.

    Cons

    Sometimes is difficult to get a new dental office to accept the secure emails because they have to go in and set up a user name and password to get access to the files. Seems some office don't want to take the time to do this and they call and complain to us. However as this is a HIPAA requirement to send records securely, they don't have a choice. When there have been issues and they can't get in we contact OperaDDS and they contact that office and help them access the records.

    Kersten
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    OperaDDS is the most complete communication tool I have ever used!

    Reviewed on 2017/10/30

    Pros

    All aspects of communication are in one platform. So simple and easy to use for the entire team. It also ensures patients privacy is protected as no one is yelling down the hallways.

    Cons

    I would love if more offices were using it because we keep receiving non hipaa compliant emails from them

    Showing 5 reviews of 13 Read all reviews

    OperaDDS FAQs

    Below are some frequently asked questions for OperaDDS.

    OperaDDS offers the following pricing plans:

    • Starting from: US$79,00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Security plan: $79/month (or $66/month when billed annually) Profit plan: $149/month (or $124/month when billed annually) Growth plan: $299/month (or $249/month when billed annually)

    OperaDDS has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    OperaDDS supports the following languages:

    English

    OperaDDS supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations OperaDDS has

    OperaDDS offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, Chat

    Related categories

    See all software categories found for OperaDDS.