--- description: Learn how ActivTrak can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ActivTrak Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [ActivTrak](/software/110667/activtrak) # ActivTrak Canonical: https://www.getapp.za.com/software/110667/activtrak Page: 1 / 24\ Next: [Next page](https://www.getapp.za.com/software/110667/activtrak?page=2) > ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI. > > Verdict: Rated **4.5/5** by 577 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ActivTrak Provide managers of remote teams with the insights to guide their team members to success. Engage everyone, everywhere in continuous productivity improvement. Spot patterns across people, processes and technology that fuel success so you can optimize teams and boost productivity. See insights in minutes. Analyze employee activity to see how work gets done so you can easily identify inefficient processes, workflow bottlenecks, and coaching opportunities to optimize productivity. Spark healthier work habits and banish burnout. Understand who is struggling and who is thriving with visibility into key productivity, employee engagement, and efficiency metrics. Discover employee workflows, fix bottlenecks, streamline operations, while ensuring processes are in place and monitored for compliance. See insights in just minutes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 577 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Birch Grove Software - **Location**: Dallas, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$10,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Free $0 user/month Essentials - $10 user/month billed annually Professional - $19 user/month billed annually Enterprise - Contact for details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Ireland, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Attendance Tracking - Audit Management - Audit Trail - Automatic Backup - Automatic Time Capture - Behavior Tracking - Benchmarking - Browsing History - Compliance Management - Customizable Dashboard - Customizable Forms - Customizable Reports ## Integrations (27 total) - ADP GlobalView Payroll - Asana - BambooHR - Culture Amp - Domo - Google Calendar - Google Data Studio - Google Workspace - Jira - Lattice - Lookr - Microsoft Entra ID - Microsoft Power BI - Microsoft Teams - Microsoft Viva ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software) ## Related Categories - [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software) - [Employee Monitoring Software](https://www.getapp.za.com/directory/1033/employee-monitoring/software) - [Productivity Software](https://www.getapp.za.com/directory/330/productivity/software) - [Business Intelligence Tools](https://www.getapp.za.com/directory/318/business-intelligence/software) - [Analytics Reporting Software](https://www.getapp.za.com/directory/931/analytics-reporting/software) ## Alternatives 1. [Clockify](https://www.getapp.za.com/software/111353/clockify) — 4.8/5 (9235 reviews) 2. [DeskTime](https://www.getapp.za.com/software/107357/desktime) — 4.5/5 (526 reviews) 3. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5060 reviews) 4. [WebWork Time Tracker](https://www.getapp.za.com/software/107367/webwork-time-tracker) — 4.6/5 (420 reviews) 5. [Toggl Track](https://www.getapp.za.com/software/90814/toggl) — 4.7/5 (2585 reviews) ## Reviews ### "ActivTrak for Family Monitoring" — 4.0/5 > **Nathaniel** | *02 October 2018* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: ActivTrak is easy to install, free (for my use), and lightweight. I have it installed on the family computer so that I can track my kids' time and then categorize it. We have a system where they get rewards in the form of poker chips and then can spend them on things... like screen time. But I need to be able to differentiate between when they are on their computers doing something worthwhile (like Khan Academy) for which they are not charged any chips and then they are watching YouTube videos or playing Fortnite. That's what ActivTrak let's me do. > > **Cons**: It took me a while to figure out how to get the kind of reports that I wanted out of the system. (I tried making my own based on the logs, first, and that didn't go well at all.) There are still segments of the reports that I don't understand, like an hour belonging to "system processes" or something like that. I think if I spend the effort I'll be able to categorize things like I want them to a little more automatically, but it takes a bit of effort. > > Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on the computers. Still working out some kinks in how to actually get exactly the info that I need, however. ----- ### "ActivTrak - Excellent software to aid in compliance and InsiderThreat" — 5.0/5 > **Nathan** | *30 July 2020* | Defense & Space | Recommendation rating: 10.0/10 > > **Pros**: ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance. > > **Cons**: Categorizing sites and applications takes a bit, but I don't see another way around it. > > So far, we've been thoroughly pleased with the software. ----- ### "Think Twice" — 1.0/5 > **Sasha** | *10 October 2023* | Marketing & Advertising | Recommendation rating: 1.0/10 > > **Pros**: When it worked, could view live screens or screenshots to use for productivity coaching as well as catch behaviors like job searches early. > > **Cons**: Customer service was atrocious. Agressive with you to get you to buy /renew but abandon you as soon as you pay. Product never worked like it should. Alerts constantly broke. System was agonizingly slow to the point it was almost unusable unless you wanted to pay a full time person to review. The data classification system was not smart - you would expect once you classify a URL as one thing it would remember it but instead had to spend hours each week re-classifying the same thing over and over just to have the data show up correct to be able to coach the team. If you want any of the features or reporting that woudl actually maybe be helpful to give you insights and save you time... expect to shell out more money for each one. > > We started the partnership (well we thought it was a partnership) in 2020 when our entire workforce went remote for Covid. We intended to use for productivity coaching but it became too cumbersome to be of any real value. The system never seemed to work just like it should and customer service was awful or none existent. We made the decision to leave for several reasons and even with the issues in the platform and poor customer service, they insisted on holding to the year contract they lock you into. I requested a partial refund for the remaining time and they ran me in circles for 8 full weeks (probably hoping i'd just go away) before they finally got on a call with me, just to try to upsell me more and waste my time. They say they care about a partnership but they have the legal right so no dice. I understand we have a contract but we are always willing to work with our own customers in individual circumstances and I believe we had a strong case to get a partial refund. If you look, they do an exceptional job with their digital marketing to not allow any reviews on most platforms... only on places they can pay to put their fake reviews in and real customers can't comment. That is not the practice of an honest company to me and doesn't let the consumer do real research. There are other platforms out there who do the same thing, while their UI may not be as pretty, their service and functionality ore than make up for the visual shortcomings. ----- ### "Keeping an eye on your team's productivity all in one place" — 5.0/5 > **Craig** | *09 December 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Detailed reporting of time tracking and websites visited, this was a key piece of software for us when we had remote staff in both the continental USA and South Africa. > > **Cons**: Having to sign up for 1 year of a license is not my favorite, we wanted to do a monthly and at worst every 3 months, > > Having this software gave us levels of transparency into our Sales Development Representatives who were based in multiple locations, without this we would be at a financial and productivity loss. ----- ### "Tracking and Visibiltiy" — 4.0/5 > **Diana** | *26 August 2020* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Activtrak gives management and users the ability to see what they are viewing as well as KPI Reporting to track productivity of users so that evaluations can be made of how to improve a user or particular positions productivity. > > **Cons**: Inability to import activtrack users. Upgrading to a newer version sometimes loses the continuity for a person. > > Activtrak is a great tool. During the pandemic it gave us visibility to user activity and continues to assist us daily in process improvement ----- Page: 1 / 24\ Next: [Next page](https://www.getapp.za.com/software/110667/activtrak?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/110667/activtrak) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data