ActivTrak

ActivTrak

Free employee monitoring & team behavior analytics

4.6/5 (455 reviews)

ActivTrak Overview

ActivTrak is an employee monitoring and productivity measurement platform that allows companies to gain insights on and improve employee productivity. The solution allows users to block employees from accessing specific websites, create alarms to capture unauthorized activity, and monitor web and app traffic and usage to safeguard the organization. Users can view activity logs and screenshots from monitored workstations, and analyze reports to manage productivity levels throughout the company.

ActivTrak works by installing an invisible agent onto a single or multiple workstations to measure activity. The agent is then able to collect all URLs, title bars, and screenshots, and allows administrators to shut down applications remotely, notifying them of any flagged usage. Screenshots allow administrators to see what the device’s user sees by capturing their entire screen. Screenshots can triggered by alarms, such as keywords within a URL, or scheduled by time intervals.

Real-time activity monitoring provides administrators with a live data stream of the current activity from workstations. Data is displayed in rows with information on open websites and applications, how long they were visited or used, and various other data points. User activity reports categorize each user’s activity as productive, unproductive or idle on a color-coded timeline which can be filtered and re-organized by user/group and date/time. Reports also provide information on top websites, applications, or categories for each group, user, or devices.

ActivTrak’s website blocking features provide information on low productivity websites, or distracting activities that should be blocked from individual users, groups, or all workstations at once. Alarms can be setup to trigger screenshots, popup messages to device users, email notifications to account administrators, as well as remote application termination on devices. Data leak prevention (DLP) features help prevent sensitive data from leaving the office, and secure sensitive information by controlling what end users can access or transfer.

Pricing

Starting from
US$9,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

ActivTrak Reviews

Overall rating
4.6/5
95% positive reviews
306
Excellent
127
Very good
22
Average
0
Poor
0
Terrible
Derek D.

From the initial download to the first use, it was so easy and intuitive.

Used Daily for 1-5 months
Reviewed on 2018/02/07
Review Source: Capterra

Productivity is always hard to measure, but this software makes it easy to see what programs or websites are consuming or distracting from our work goals. I don't like to use it as a spy tool. I prefer to use it to troubleshoot areas for improvement. Or use the screenshots to see when an error or crash occurs to see the events that lead up to the software fail. This is a GREAT troubleshooter option, see what the station saw. Love that it can be accessed from remote seamlessly.

Pros

The easy interface and how easy it is to code applications and website as productive or non-productive. It gives a GREAT picture of the productivity of the workstations. I like that it can block websites as well with one caveat (see cons). I will say this blocker is 100% effective, where websites blocked by the router can be accessed using an alternate method. The Screenshots are helpful, not as a spy tool, but in determining errors when one of our programs is having trouble, we can see the error screen the operator saw through the screenshots. Great troubleshooting. Screenshots also let me assist the operator when I am in a remote location, I can see what they are asking and assist quicker than actually remoting into the workstation for minor questions. EVERY INTERACTION WITH THIS PROVIDER HAS BEEN MORE THAN EXCELLENT, and they are eager to help and take suggestions and criticism to assist or improve their already great product. You are not alone after you download or purchase. Another good feature is on the workstation the program runs in the background and is completely invisible to workstation, it doesn't slow the system down, nor cause the workstation any troubles.

Cons

When you block a website, it is always blocked. I would like to release the block during non-business hours. For instance, if my employees want to check their emails, Facebook, I have no problem with them doing this before work, after work or during lunch. I did load my work hours into the system, but tech support said right now it an "always" block. I don't want to have to come in and turn the blocks on and off manually. Other than that, this is the best program I have found.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Mark L.

It allows me to monitor what my kids are doing on the Internet which is invaluable these days

Used Daily for 1-5 months
Reviewed on 2018/01/12
Review Source: Capterra

I allows me to closely monitor my children's PC usage to keep them out of trouble and on track with their school work.

Pros

Given the heft price I like the fact that there's a free version of the software. From a feature perspective I like the ability to see a history of screenshots and the ability to monitor usage real-time. I also like the new feature that was recently added that allows me to easily exclude people I do not want to monitor. Another really great thing about this product is not the product itself, but the technical support team that supports it. The quality of help I received and the timeliness of responses was absolutely awesome!

Cons

The thing I like least is the price. As a non-business user I'd be willing to pay a reasonable price for the software, but the current price is simply way too high for the ability to monitor my children's PC usage. Sure, it's important to me as a parent, but not at the current price. I have mentioned this software (as well as other phone monitoring software) to other parents and I'm confident if the price was in the sub $100 range, you'd sell a LOT of licenses to parents! Add support for monitoring Apple and Android phone usage for the same price and you'd be amazed how many you'd sell to parents. All parents I talk to are looking for these capabilities. Of course, the other limitation I'd like to see changed is the fact that the screenshots are only captured when a screen is shown for 20 secs. I know this is a limitation of the free version. Again, I'd be willing to pay for the ability to specify the cadence of screenshots, but not at the current price.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Debjit B.

Free team activity tracking with highly detailed reporting.

Used Daily for 1-5 months
Reviewed on 2019/05/20
Review Source: Capterra

I am using for all of my 3 team members and now I can see how many time they have wasted on social media. It is a great tool to check on your team member on their efficiency. Free team activity tracking with highly detailed reporting.Free team activity tracking with highly detailed reporting.

Pros

The dashboard is very well organised and shows exactly what needed. All the charts and statistics are very well organised and you can see where time is wasting.

Activtrak helps me to check the efficiency of my team. I was having difficulty to finish my projects and need to check my team's performance. It is easy to set up and give accurate result most of the time.

The screenshot is somehow controversial as it takes some of my teams working code and upload to the server. I am not a big fan of screenshot taking as it is very vulnerable to my coding and content, But sometimes it is useful to have as proof.

It is a good way to see team members are working or playing games or using social media.
The reporting option is vast and has most of the important things.

I love how simple the setup is, no server set up. Just install and I can now see the stats and control from a web browser. No technician needed.

Cons

For and PC it suddenly takes lots of memory and starts sending lots of packet to my default ethernet unused ports. I have to uninstall it or use wifi for internet connection. I am still waiting for my IT support staff to show up and solve this problem.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Brandon S.

Best Monitoring Software, Period.

Used Daily for 1+ year
Reviewed on 2018/02/06
Review Source: Capterra

Quick and easy reporting about employee activity on work computers. Specifically, productivity, activity log and real time screen viewing.

Pros

ActivTrak does everything you need and nothing you don't. It's user friendly, visually appealing and robust. Additionally, they release the most updates of any related software. I have tried more than six applications for this purpose and theirs is the best.

Cons

The software has a tendency to create multiple "users" (people you are tracking) for the same person. One record for the computer, another for their associated Windows/Chrome identity and sometimes others if they have multiple user accounts on the same computer. This can cause you to have 3 or more user records to track for a single person. You can group them together and use an alias, which is great, but the overall number of users reporting will affect your billing plan.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jose P.

The paid service is worth every penny, and the free trial saved me thousands of dollars

Used Daily for 6-12 months
Reviewed on 2017/06/28
Review Source: Capterra

Increased employee productivity and decreased employee turnover. Our employees know we monitor their workstations, so they behave and don't misuse our IT resources. That's one less reason to fire them.

Pros

Easy of installation and use, cloud hosting, and browser access from anywhere in the planet. The price is also reasonable. The free trial saved us thousands of dollars in wasted wages. We suspected that one young law clerk was squandering our time and resources because of his low productivity. Three hours after we started monitoring his workstation (with the free trial) we fired him on the spot. We then implemented ActivTrak firm-wide (with prior announcement) and everyone is being honest on their workstations. Trust but verify.

Cons

I wish we could adjust the speed of the screenshot "slide show". It's painfully slow right now. Also, allow us to name the rules. Some of the rules can get convoluted, and two months later we forget what they're supposed to do. Other than those nitpicks, I think this software is brilliant.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

ActivTrak Pricing

Starting from
US$9,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Contact ActivTrak for detailed pricing information.

ActivTrak Features

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Real Time Reporting
  • Reporting & Statistics

  • API
  • Applicant Tracking
  • Automatic Reminders
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Recruiting Management
  • Self Service Portal
  • Third Party Integration
  • Time & Attendance Tracking

Additional information for ActivTrak

Key features of ActivTrak

  • Activity dashboard
  • Activity-based alarms
  • Alerts / notifications
  • Business intelligence
  • Compliance
  • Data leak prevention (DLP)
  • Detect threats
  • Email notifications & popup messages
  • Employee monitoring
  • File copy capture
  • Live data stream of current activity
  • Malicious website blocking
  • Productivity reports
  • Productivity tracking & monitoring
  • ROI analytics
  • Real-time activity tracking
  • Real-time data
  • Remote application termination
  • Remote workstation screenshots
  • Security event log
  • USB detection
  • Usage reports
  • User activity reports
  • Vulnerability protection

Benefits

  • The platform enables friendly, noninvasive employee monitoring, capturing only necessary data.

  • Protect networks and devices by restricting access to unsavory or malicious websites using ActivTrak's blocking feature.

  • ActivTrak provides users with the ability to understand how a device's user was working, what they were working on, and for how long.

  • ActivTrak's invisible agents can be installed directly, remotely or via Active Directory.

  • A series of add-on features for data leak prevention (DLP) help protect data both at the company and housed within ActivTrak.

  • ActivTrak FAQs

    Below are some frequently asked questions for ActivTrak.

    Q. What type of pricing plans does ActivTrak offer?

    ActivTrak offers the following pricing plans:

    Starting from: US$9,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Contact ActivTrak for detailed pricing information.

    Q. What are the main features of ActivTrak?

    ActivTrak offers the following features:

    • Activity dashboard
    • Activity-based alarms
    • Alerts / notifications
    • Business intelligence
    • Compliance
    • Data leak prevention (DLP)
    • Detect threats
    • Email notifications & popup messages
    • Employee monitoring
    • File copy capture
    • Live data stream of current activity
    • Malicious website blocking
    • Productivity reports
    • Productivity tracking & monitoring
    • ROI analytics
    • Real-time activity tracking
    • Real-time data
    • Remote application termination
    • Remote workstation screenshots
    • Security event log
    • USB detection
    • Usage reports
    • User activity reports
    • Vulnerability protection

    Q. Who are the typical users of ActivTrak?

    ActivTrak has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

    Q. What languages does ActivTrak support?

    ActivTrak supports the following languages:

    English

    Q. What type of pricing plans does ActivTrak offer?

    ActivTrak has the following pricing plans:

    Free, Subscription

    Q. Does ActivTrak support mobile devices?

    ActivTrak supports the following devices:

    Android, iPhone

    Q. What other apps does ActivTrak integrate with?

    We do not have any information about what integrations ActivTrak has

    Q. What level of support does ActivTrak offer?

    ActivTrak offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials