CentralStationCRM

CentralStationCRM

Web based CRM software for SMEs & small teams

4.8/5 (6 reviews)

CentralStationCRM Overview

CentralStationCRM is a web-based customer relationship management solution for SMEs, small companies, teams, and freelancers, offering features for contact and communications management.

The software centralizes the storage of contacts, notes, emails, and tasks in one place, and includes a powerful deals section that helps sales team members to see all of their relevant sales prospects at a glance. Sales teams can cluster clients and contacts into groups using tags such as "press contact" or "long term customer", and then efficiently reach out to these groups with batch emails. This time saving function allows users to easily connect with the right people at the right time, and not repeatedly contact people manually.

As a German company, CentralStationCRM stores all customer data safely in Germany, with German data protection.

Pricing

Starting from
$19/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Germany, United Kingdom, United States

Supported Languages

English, German, Spanish

CentralStationCRM Reviews

Overall rating
4.8/5
100% positive reviews
5
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Angelika E.

Best choice for me!

Used Daily for 2+ years
Reviewed on 2018/09/25
Review Source: Capterra

1. Quite simple and self-explaning while experiencing with it.
2. Good look & feel when working with,
3. quick solutions when needed and
4. reliable in running and at help desk.
Perfect!

Pros

The most I like is that the hardware is located in Germany in cause of DSGVO-matters. Very important for me also is the very quick and hands-on help desk that solved all my problems I ever might have had. And believe me ... I'm always the one with the MOST complicated querys! All in all: Best CRM-choice for me and lots of customers that I already recommendend to the tool.

Cons

Hmmm ... hard to say. Maybe that some features work different than I as a user would imagine. So, just a learning gap for me.

Response from 42he

Thank you so much for this nice review, Angelika! We're glad to have you as our customer!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Karin G.

Centralstation is easy to use

Used Daily for 2+ years
Reviewed on 2018/12/06
Review Source: Capterra

Pros

For our needs it was the perfect fit and it is easy to learn.

Cons

data export is only possible with a former excelversion.

Response from 42he

Thanks a lot for your kind review, Karin!
Concerning your concerns that Excel exports are only possible with an earlier version of Excel, our support team has already contacted you. Exports with CentralStationCRM are of course possible and compatible with any version of Excel, including the latest one. If something is still unclear, please let us know. :-)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Anne B.

Easy to use software

Used Daily for 1+ year
Reviewed on 2018/09/11
Review Source: Capterra

Pros

you don't have to learn using the software, you just use it. it's really easy.
the support team ist great: real people who know what they are talking about

Cons

can't think of any right know... maybe the design could be better

Response from 42he

Thanks a lot for your kind words, Anne! We are especially proud about how you see our support team! :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

BEST CRM ! ! !

Used Daily for 1-5 months
Reviewed on 2018/12/06
Review Source: Capterra

My business is very complex. Thousands of customers, each industry, all sizes to handle. With Central Station I finally found after a long period of time and many trials, finally THE TOOL to use.

Pros

Complex but the most easiest CRM to use I`ve ever tried so far (tested many). Includes everything you need: CRM, project management, task management, easiest interface to implement Xing contacts, interface for accounting. And the best of it: it is self-evident. But if needed very clearly arranged links and explanations. OUTSTANDING: customer service (no one else of offering this great support).

Cons

There are no cons I`ve found (why does this survey not accept this answer?)

Response from 42he

Thank you very much for this outstanding review, we really appreciate it and are very proud that you love our CRM-software as we do! <3

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Karina L.

Rating only

Used Daily for 1+ year
Reviewed on 2018/06/19
Review Source

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

CentralStationCRM Pricing

Starting from
$19/month
Pricing options
Free Trial
Free
Subscription
Value for money

A 30-day free trial is available, after which:

Starter - Free - 3 users, 200 contacts, 20 MB file storage

Team - €19/month - 3 users, 1,000 contacts, 1 GB file storage

Freelancer - €29/month - 2 users, 6,000 contacts, 3 GB file storage

Small Office - €39/month - 10 users, 3,000 contacts, 3 GB file storage

Business - €89/month - 20 users, 9,000 contacts, 6 GB file storage

Enterprise - 169€/month - 40 users, 27,000 contacts, 15 GB file storage

Bigger corporates - €329/month - 80 users, 100,000 contacts, 30 GB file storage

CentralStationCRM Features

  • API
  • Activity Tracking
  • Calendar Management
  • Customer Database

  • Activity Dashboard
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Contact Database
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for CentralStationCRM

Key features of CentralStationCRM

  • Activity tracking
  • Calendar management
  • Call logging
  • Contact tagging
  • Customer database
  • Customer support
  • File storage
  • Filtered views
  • Interaction tracking
  • Landing pages
  • List management
  • Marketing automation
  • Notes
  • Opportunity management
  • Prospecting tools
  • Secure data storage
  • Task management
  • Web forms

Benefits

  • CentralStationCRM is accessible to users at anytime, from any web-connected device including desktops, iPads, iPhones, Androids, and Windows Phones.

  • Via CentralStationCRM's deals section, users can see all their relevant sales prospects at a glance.

  • As a German company, CentralStationCRM stores all customer data safely in Germany, with German data protection.

  • CentralStationCRM users are free to upgrade, downgrade, or change their plan at any time.

  • CentralStationCRM FAQs

    Below are some frequently asked questions for CentralStationCRM.

    Q. What type of pricing plans does CentralStationCRM offer?

    CentralStationCRM offers the following pricing plans:

    Starting from: $19/month

    Pricing model: Free, Subscription

    Free Trial: Available

    A 30-day free trial is available, after which:

    Starter - Free - 3 users, 200 contacts, 20 MB file storage

    Team - €19/month - 3 users, 1,000 contacts, 1 GB file storage

    Freelancer - €29/month - 2 users, 6,000 contacts, 3 GB file storage

    Small Office - €39/month - 10 users, 3,000 contacts, 3 GB file storage

    Business - €89/month - 20 users, 9,000 contacts, 6 GB file storage

    Enterprise - 169€/month - 40 users, 27,000 contacts, 15 GB file storage

    Bigger corporates - €329/month - 80 users, 100,000 contacts, 30 GB file storage

    Q. What are the main features of CentralStationCRM?

    CentralStationCRM offers the following features:

    • Activity tracking
    • Calendar management
    • Call logging
    • Contact tagging
    • Customer database
    • Customer support
    • File storage
    • Filtered views
    • Interaction tracking
    • Landing pages
    • List management
    • Marketing automation
    • Notes
    • Opportunity management
    • Prospecting tools
    • Secure data storage
    • Task management
    • Web forms

    Q. Who are the typical users of CentralStationCRM?

    CentralStationCRM has the following typical customers:

    Freelancers, Mid Size Business, Small Business

    Q. What languages does CentralStationCRM support?

    CentralStationCRM supports the following languages:

    English, German, Spanish

    Q. What type of pricing plans does CentralStationCRM offer?

    CentralStationCRM has the following pricing plans:

    Free, Subscription

    Q. Does CentralStationCRM support mobile devices?

    CentralStationCRM supports the following devices:

    Android

    Q. What other apps does CentralStationCRM integrate with?

    CentralStationCRM integrates with the following applications:

    Newsletter2Go

    Q. What level of support does CentralStationCRM offer?

    CentralStationCRM offers the following support options:

    Online Support, Phone Support