OnPay

Award-winning payroll and HR that move businesses forward

About OnPay

OnPay’s payroll and HR save business owners over 15 hours a month, and frees them up to focus on the bottom line. "It's an easy, quick, mobile-friendly system that doesn't require a steep learning curve," according to Entrepreneur, and it was also PCMag’s Editors’ Choice.

• Run payroll in minutes
• Automate all the taxes
• Let employees do more themselves
• Simplify your HR processes
• And offer top-notch benefits in any state

It’s just $40 plus $6 per person each month for everything OnPay does — easily the best value among premium payroll providers. The monthly fee includes best-in-class integrations with QuickBooks, Xero, and top time-tracking software, as well as all quarterly and year-end tax filings, and time-saving HR tools. OnPay’s team will even help you get set up by adding prior wages and employee information for you. You can add on integrated benefits, a 401(k) plan, or pay-as-you-go workers' comp.


Key benefits of OnPay

  • OnPay automates payroll tax filing and payments, with accuracy guaranteed.

  • Self onboarding and a self-service portal enable employees to enter and edit their own personal details, as well as access paystub information.

  • OnPay’s mobile-optimized design allows businesses to access payroll features anywhere, from any device.

  • Businesses can manage benefits and HR in one place with OnPay’s health insurance, 401(k) retirement and workers’ comp options, plus integrations with top back office software.

  • Businesses can streamline HR processes with document storage and leave accruals functionality, plus an HR library complete with employee handbook templates, performance plans and annual reviews.

  • Images

    OnPay Software - Includes all tax filings
    OnPay Software - A full set of HR tools
    OnPay Software - Hourly and salaried wages
    OnPay Software - Easy PTO approvals
    OnPay Software - Automated onboarding
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    OnPay video
    OnPay Software - Includes all tax filings
    OnPay Software - A full set of HR tools
    OnPay Software - Hourly and salaried wages
    OnPay Software - Easy PTO approvals
    OnPay Software - Automated onboarding

    Not sure about OnPay? Compare with a popular alternative

    OnPay

    4,8 (438)
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    Starting Price

    US$40,00
    month
    US$20,00
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    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

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    85

    Integrations

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    Ease of Use

    4,7 (438)
    4,6 (6 716)

    Value for Money

    4,9 (438)
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    Customer Service

    4,8 (438)
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    Reviews

    Overall rating

    4,8 /5
    (438)
    Value for Money
    4,9/5
    Features
    4,7/5
    Ease of Use
    4,7/5
    Customer Support
    4,8/5

    Already have OnPay?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 438
    Colin
    Colin
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use with great customer service.

    Reviewed on 2018/11/29

    Onpay does make payroll a breeze! It's one of the best returns on an expenditure in my business....

    Onpay does make payroll a breeze! It's one of the best returns on an expenditure in my business. The time saved and the psychic energy it frees up makes me very happy!

    Pros

    Their online portal is easy to use. Once you're set up all the information you need for managing payroll/taxes/pto etc is at your fingertips. My wife and I both have separate companies and I do the payroll for both. I'd been using ADP in my business for 8 years but I started her with Onpay about 16 months ago to give it a shot. I'll be switching my co. to Onpay as of the 1st of the New Year.

    Cons

    The integration with Quickbooks was a little difficult to find and implement in the beginning. The customer service folks were very helpful but I think that could use a little redesign to make it a little more intuitive and eliminate the need for CS coaching.

    Laura
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    OnPay is great for my non-profit

    Reviewed on 2022/11/29

    OnPay's system frees up time for us to be able to do our work without a lot of the manual processes...

    OnPay's system frees up time for us to be able to do our work without a lot of the manual processes of setting up and paying employees and taxes in each state. It is so fast and easy now!

    Pros

    OnPay sends invitation so employees and contractors can onboard themselves; it easy to change pay rates or benefits for employees; the standard reports are very helpful and well laid out; it's so great that OnPay handles all of my tax payments to four different states; end of year reporting is so simples and employees can log in and see their forms without admin help; monthly charges only for those employees/ contractors who get paid that month

    Cons

    Better help documentation or maybe info blurbs on how to make changes to a pay run at various stages, or how to delete and restart, or how to run the payroll run with the employees that were missed

    dave
    Overall rating
    • Industry: Telecommunications
    • Company size: 2–10 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    OnPay made multiple tax errors and took months and months to respond

    Reviewed on 2023/11/19

    Overall I would not recommend OnPay. It was a bad experience due to tax errors and integrations...

    Overall I would not recommend OnPay. It was a bad experience due to tax errors and integrations that did not work. The net result is OnPay caused our small business to receive hundreds of dollars of fees and interest plus more in accounting costs.

    Pros

    OnPay is fine as long as you don't need any support. Their support team is slow and error-prone. If you are doing payroll for a small business you probably need some level of support.

    Cons

    The problem with OnPay is this... They often misfiled wage withholding with state government. Sometimes they made calculation errors. Other times they filed a day or two late. Either way, it cost fees, interest, and time to resolve the issue. The biggest problem was how long it took OnPay to even respond to these issue. For example, I once submitted a ticket on on [sensitive content hidden], and had OnPay submit a response on [sensitive content hidden]
    . For another incident they simple never responded.

    Also, OnPay did not honor the first month free that they advertise.

    Kerri
    Overall rating
    • Industry: Accounting
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    OnPay makes payroll easy

    Reviewed on 2023/10/25

    OnPay makes our job so much easier. [sensitive content hidden] and the Partners team are always...

    OnPay makes our job so much easier. [sensitive content hidden] and the Partners team are always there to help us solve any issues that do come up.

    Pros

    The ease of use and robust reporting. The most important pro is the prompt help we receive from all the different support teams.

    Cons

    Having multiple clients enrolled but not all of them having the same interface is cumbersome. We have some on the two step and three step.

    Craig
    Overall rating
    • Industry: Accounting
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Wish all software was this easy

    Reviewed on 2020/02/01

    Onpay has streamlined the payroll process for me. I run my clients payroll in a fraction of the...

    Onpay has streamlined the payroll process for me. I run my clients payroll in a fraction of the time and for a fraction of the cost.

    Pros

    The ease of setup, integration, and running payroll. They have simplified the process. Also the price is a fraction of other payroll companies.

    Cons

    There are a few features i would like to see added, such as automatic payroll.

    Alternatives Considered

    Paychex Flex

    Reasons for Choosing OnPay

    Price and service.

    Switched From

    RUN Powered by ADP

    Reasons for Switching to OnPay

    Paychex is very difficult to integrate with QBO and cost considerably more.
    Showing 5 reviews of 438 Read all reviews

    OnPay FAQs

    Below are some frequently asked questions for OnPay.

    OnPay offers the following pricing plans:

    • Starting from: US$40,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Base fee of $40 + $6 per employee per month. Plus, get your first month free!

    OnPay has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    OnPay supports the following languages:

    English, Spanish

    OnPay supports the following devices:

    OnPay integrates with the following applications:

    Autofy, Deputy, Humanity, QuickBooks Online Advanced, QuickBooks Time, Quickbooks Online, When I Work, Xero

    OnPay offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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