OnPay
About OnPay
OnPay’s payroll and HR save business owners over 15 hours a month, and frees them up to focus on the bottom line. "It's an easy, quick, mobile-friendly system that doesn't require a steep learning curve," according to Entrepreneur, and it was also PCMag’s Editors’ Choice.
• Run payroll in minutes
• Automate all the taxes
• Let employees do more themselves
• Simplify your HR processes
• And offer top-notch benefits in any state
Starting at just $40 plus $6 per person each month for everything OnPay does — easily the best value among premium payroll providers. The monthly fee includes best-in-class integrations with QuickBooks, Xero, and top time-tracking software, as well as all quarterly and year-end tax filings, and time-saving HR tools. OnPay’s team will even help you get set up by adding prior wages and employee information for you. You can add on integrated benefits, a 401(k) plan, or pay-as-you-go workers' comp.
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Reviews
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- Industry: Construction
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Payroll Service Around
Reviewed on 2020/02/06
Pros
Great software and excellent customer support. They went above and beyond to resolve an issue I had on my end as well. Wish I’d switched from Quickbooks payroll years ago to onpay.
Cons
None that I’ve had. They’ve been excellent
- Industry: Security & Investigations
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional Payroll Software
Reviewed on 2023/01/24
Everything about payroll is a nightmare for any business, but more importantly for small business...
Everything about payroll is a nightmare for any business, but more importantly for small business in America. Since we are working throughout many states and cities across the country, OnPay makes this all so simplistic and easy to maintain compliances.
Pros
Simplistic integration with our existing employee database, user friendly to add new employees and contractors, Customer service is exceptional when called upon for help.
Cons
Cost is a bit on the high side, but I attribute this to the outstanding support and ease of use. Both factors which are paramount for our industry and the constant changes from state to state regarding payroll reporting etc.
- Industry: Chemicals
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Inflexible and Intransigent Customer Service
Reviewed on 2023/03/24
VVery Poor Customer Service
VVery Poor Customer Service
Pros
It usually works most of the time, but if you lose your authentication device, you are completely lost.
Cons
Disgraceful Service. I had to reset my phone and so was unable to use the 2-factor authorisation app. OnPay refused to reset the security to allow me to pay the employees on time, even though I had all the information about the account and had the same phone number they could have used to call me.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Onpay is a great payroll provider service for small businesses
Reviewed on 2022/12/21
We are a small business with around ten employees and have found onpay to be an affordable and well...
We are a small business with around ten employees and have found onpay to be an affordable and well designed platform
Pros
Software is intuitive and easy to use. It only takes a few minutes to do the payroll each cycle.
Cons
I can't figure out how to remove an employee that is no longer working at our firm
Alternatives Considered
QuickBooks OnlineReasons for Switching to OnPay
I liked the package better and it was more affordable- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Our go-to payroll software!
Reviewed on 2021/11/09
Pros
The best part about Onpay for us, is not only the ease of use, but the ability to set up Onpay so it maps to Quickbooks Online, so we don't have to make any adjustments later. Also, we are super thankful for Onpay's support as they are always super friendly and make sure any payroll challenges we have are resolved.
Also, we really like the liabilities always balance. We struggled with other software, mainly quickbooks, where there are always odd amounts of payroll liabilities hanging in the account all the time.
Cons
We have an accountant dashboard, and we can't see our invoices directly, we have them sent to us each month. Billing isn't wonky or anything, we just don't have open access to the billing from our side. If it was the client's billing account, their billing activity shows up for them.
Alternatives Considered
Gusto, Rippling, ADP Workforce Now, Wagepoint, QuickBooks Online and RUN Powered by ADPReasons for Choosing OnPay
Mainly because of the flexibility to map items into QBO, and to get the type of reporting we needed. Onpay allows us to handle both smaller clients with a few employees and larger clients with many employees. And, has minimal upkeep... run payroll, it syncs, and we're good.Reasons for Switching to OnPay
Because Onpay did what we needed it to regarding mapping accounts, classes, locations, etc in a variety of ways. And has great support.OnPay FAQs
Below are some frequently asked questions for OnPay.Q. What type of pricing plans does OnPay offer?
OnPay offers the following pricing plans:
- Starting from: US$40.00/month
- Pricing model: Subscription
- Free Trial: Available
First month free, base fee of $40 + $6 per employee per month. This simple pricing structure allows businesses to know exactly what to expect without the confusion of mysterious quoting processes or unexpected charges. OnPay also provides a convenient tool for businesses to calculate their monthly cost based on the number of people they need to pay each month. Additionally, the plan includes free onboarding support, offering businesses free setup and data migration, making it easy to get started with using the software. Furthermore, OnPay's pricing plan encompasses essential features such as W-2s, 1099s, and year-end filings, unlimited pay runs and schedules, federal, state, and local tax filings, and expert support by phone, chat, and email. The plan also boasts no implementation or integration fees, ensuring that businesses have access to all necessary features without any surprise charges. Overall, OnPay's pricing plan is designed to offer powerful software with exceptional service at a straightforward and competitive price point, making it a cost-effective solution for businesses of all sizes.
Q. Who are the typical users of OnPay?
OnPay has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does OnPay support?
OnPay supports the following languages:
English, Spanish
Q. Does OnPay support mobile devices?
OnPay supports the following devices:
Q. What other apps does OnPay integrate with?
OnPay integrates with the following applications:
Deputy, Humanity, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Time, When I Work, Xero
Q. What level of support does OnPay offer?
OnPay offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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