CleanCloud

CleanCloud

POS system for dry cleaners & laundromats

4.5/5 (81 reviews)

CleanCloud Overview

CleanCloud is a cloud-based point of sale (POS) software for dry cleaners and laundromats with native mobile apps for iOS and Android. As a cloud-based software which offers native apps, CleanCloud gives users the flexibility to access CleanCloud features, like pickup and delivery management, on the move. Email and SMS notifications, payment support and performance metrics help users manage their dry cleaning businesses efficiently.

Pricing

Starting from
US$25,00/month
Pricing options
Free Trial
Subscription

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Czech, English, French, German and 4 others, Japanese, Korean, Norwegian, Spanish

CleanCloud Reviews

Overall rating
4.5/5
98% positive reviews
69
Excellent
10
Very good
2
Average
0
Poor
0
Terrible
Saoud A.

New owners of laundry business don't be afraid.

Used Daily for 2+ years
Reviewed on 2018/03/28
Review Source: Capterra

Running a successful business and aiming to expand with this software.

Pros

Managing business and analysing it to know how well it performing never been easy to take a decision and adjusting to the business needs , I remember when one of my employee said "we need two more of particular equipment because we have more of certain items are increasing every day", all needed to look at the history of that item and took decision we only needed one only more of the equipment. It keep me in control of my business and I have been running my business for two years now and opened my second shop in 2018.

Cons

There is no inventory management system, which i have to do manually with paper and employees will email me the inventory sheet daily which is not 2018 I imagined it to be, the software is great and I see a lot of potential in it.

Response from CleanCloud

Hi Saoud, Thank you for your kind review. CleanCloud now has a Inventory Management system

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tony T.

Clean Cloud App is the best for the money and value.

Used Daily for 6-12 months
Reviewed on 2019/05/11
Review Source: Capterra

Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries.

Pros

This software is so robust in features for the value you get vs monthly cost it really cannot be beat. The integration options are outstanding, API availability, customization options, ease of customization, and choices to be able to adapt to our business model. Not to mention the business accounts feature which has been fantastic for our business. Highly recommend this to any laundry or dry cleaning service.

Cons

The support is only available through trouble tickets. When updates and new features are added there is no communication as to what has been done. We often find new features accidentally. Initial setup does take some technical knowledge and confidence. Especially on the hardware setup. A pure novice or someone not tech confident may find initial setup frustrating.

Response from CleanCloud

Hi Tony, thanks for your review! Our customer success managers and our support team are able through email or call now. Each new customer is also getting an onboarding session to go over the different features of the platform and start setting up their account as well as ongoing support.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Deborah D.

My staff and I have been using this software for a year now and we absolutely love it.

Used Daily for 1+ year
Reviewed on 2018/05/23
Review Source: Capterra

Alot!!! the sms we send to customers when their orders are completed - they just love it. How quick and responsive the software is especially when we're busy.

Pros

I love how simple and easy it is to use. Even a computer dummy is able to get into it right away. That's how user friendly it is. The support team from CleanCloud is so prompt its unbelievable. They see my request and reply to it - all in the blink of an eye. How good is that? They are with you shadowing you along every query. Prompt and extremely reliable. Cleancloud is always working to improve and update the software. I feel like I have this huge multinational company working for me 24/7 supporting and assisting even a small business like mine. Its very reassuring. Thank You.

Cons

I can't think of anything as yet, but I do know if I have any suggestions, the team is always happy to take them on board.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Daren H.

Soap and Bubble Wash House love CleanCloud

Used Daily for 6-12 months
Reviewed on 2016/10/24
Review Source: Capterra

The CleanCloud system has been a massive boost for our business .. implemented the system early this year (2016) and it has underpinned our business growth and development...

Our staff love it, the clients can see we are far more professional and from a business management perspective I can track the results as they happen ...

We have been able to use the data to develop our strategies & go forward direction

Customer service is great & we have worked closely on developing specific solutions for our business ...

Would highly recommend David and the CleanCloud team (Simon, Peter & crew)

Many thanks

Pros

Adaptability that allows us to customise for our specific needs

Cons

Its early days and its come along way in the 10 mths we have been using the system ... the development of new features have flowed consistently

The only challenge is the QZ tray for linking to printers ... but this is seemingly a challenge with all cloud systems ...

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Donnalee A.

Laundry Software that's got me in a spin!

Used Daily for 1+ year
Reviewed on 2018/11/28
Review Source: Capterra

Like any decent software you'd expect it to transform your working practices but my oh my we could not live without Cleancloud. We found the software by chance and since the day we got involved with the lovely crew at Cleancloud we have not looked back. Nothing is too much trouble.

Love their pragmatic problem solving attitude when we have spoken to them about various proprietary requests that they have always managed to handle.

The software does everything I could possibly need and more and my staff find it simple enough to use. Its elegant will cater for all my needs as my business grows

LOVE LOVE LOVe

Pros

Clean and intuitive
Comprehensive
Well priced
Patient and helpful support team
Logical

Cons

Nothing and given that the developers actively seek customers feedback and suggestions to develop this already comprehensive bit of kit, I'm sure if there was a con they would sort it out.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

CleanCloud Pricing

Starting from
US$25,00/month
Pricing options
Free Trial
Subscription

Basic: $25/month
Standard: $40/month
Professional: $65/month

CleanCloud Features

  • API
  • Barcode Scanning
  • Customer History
  • Discount Management
  • Loyalty Program
  • Multi-Location
  • POS
  • Reminders
  • Reporting & Statistics

  • Activity Dashboard
  • Automatic Notifications
  • Credit Card Processing
  • Customer Database
  • Employee Management
  • Gift Card System
  • Inventory Management
  • Inventory Tracking
  • Order Management
  • Real Time Data
  • Sales Reporting

Additional information for CleanCloud

Key features of CleanCloud

  • Access control
  • Accounting integration
  • Automatic reminders
  • Barcode support
  • Batch process
  • Billing & invoicing
  • Customer loyalty program
  • Customer statements
  • Daily backups
  • Data export
  • Database marketing
  • Discount management
  • Driver tip
  • Email marketing
  • Email notifications
  • Employee tracking
  • Fleet management
  • Garment tracking
  • Item notes
  • Locker and code support
  • Multi-store
  • Multiple price lists
  • PCI compliance
  • POS
  • Partial payments
  • Payment integrations
  • Payout tracking
  • Performance metrics
  • Permission management
  • Pickup & delivery management
  • Promotions management
  • Rack location
  • Receipt management
  • Referral codes
  • Reporting & statistics
  • Route planning
  • SMS marketing
  • Security & encryption
  • Staff activity tracking
  • Tax rates
  • Website management
  • Workflow management

Benefits

  • Manage pickup and delivery services through native mobile apps for iOS and Android.
  • View real-time statistics with performance metrics.
  • Manage multiple stores and plants from a central platform.
  • Utilize automated customer and business invoicing technology.
  • Manage point of sales with SMS and email notifications, receipt printer support and payment and barcode scanner support.

  • CleanCloud FAQs

    Below are some frequently asked questions for CleanCloud.

    Q. What type of pricing plans does CleanCloud offer?

    CleanCloud offers the following pricing plans:

    Starting from: US$25,00/month

    Pricing model: Subscription

    Free Trial: Available

    Basic: $25/month
    Standard: $40/month
    Professional: $65/month

    Q. What are the main features of CleanCloud?

    CleanCloud offers the following features:

    • Access control
    • Accounting integration
    • Automatic reminders
    • Barcode support
    • Batch process
    • Billing & invoicing
    • Customer loyalty program
    • Customer statements
    • Daily backups
    • Data export
    • Database marketing
    • Discount management
    • Driver tip
    • Email marketing
    • Email notifications
    • Employee tracking
    • Fleet management
    • Garment tracking
    • Item notes
    • Locker and code support
    • Multi-store
    • Multiple price lists
    • PCI compliance
    • POS
    • Partial payments
    • Payment integrations
    • Payout tracking
    • Performance metrics
    • Permission management
    • Pickup & delivery management
    • Promotions management
    • Rack location
    • Receipt management
    • Referral codes
    • Reporting & statistics
    • Route planning
    • SMS marketing
    • Security & encryption
    • Staff activity tracking
    • Tax rates
    • Website management
    • Workflow management

    Q. Who are the typical users of CleanCloud?

    CleanCloud has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does CleanCloud support?

    CleanCloud supports the following languages:

    Arabic, Czech, English, French, German, Japanese, Korean, Norwegian, Spanish

    Q. What type of pricing plans does CleanCloud offer?

    CleanCloud has the following pricing plans:

    Subscription

    Q. Does CleanCloud support mobile devices?

    CleanCloud supports the following devices:

    Android, iPad

    Q. What other apps does CleanCloud integrate with?

    CleanCloud integrates with the following applications:

    Google Maps, Onfleet, PayPal, QuickBooks, Routific, Stripe, Xero

    Q. What level of support does CleanCloud offer?

    CleanCloud offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials