eZee Absolute Overview

What is eZee Absolute?

eZee Absolute is an all-in-one hotel and property management system (PMS) platform that helps boost revenue, while simplifying hotel operations for small to mid-sized hotels, motels, B&Bs, resorts, and more. The solution allows users to manage hotels on-the-go by bringing all daily hotel operations along with basic inventory distribution operations at the user's fingertips. Hotel owners and staff can keep track of the happenings at their property along with several channel operations directly from a mobile device.

eZee Absolute's hotel management system enables users to:

- Handle reservations and room allocation
- Settle folios
- Track the audit trails
- Manage bookings from websites and connected channels
- Get instant alerts via push notifications
- Use the universal search option
- Print receipts, vouchers, GR cards, etc
- Manage a chain of properties with easy switching
- Perform stop sale on channels
- Instantly update rates and inventory across channels
- Get useful insights on bookings, revenue and occupancy

eZee Absolute Overview

Pricing

Starting from
US$39,90/month

Pricing options

Free Trial
Subscription
Value for money

Subscription prices vary depending on number of rooms.

Pricing example for 10 rooms:

Standard: $39.90 per month

Supreme: $78.90 per month

All In One - Platinum: $107.90 per month

Premium: $68.90 per month

eZee Ultimate: $0.00 investment


eZee Absolute Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Dutch, English, French, German and 4 others, Indonesian, Korean, Portuguese, Spanish

Media

Room view
Stay view
Distribution
Hotel PMS app dashboard
Quick view of PMS app
Arrival list
eZee Absolute Dashboard
eZee Hotel PMS - Group booking
eZee hotel PMS - House keeping feature
eZee absolute - Stay view
eZee Absolute video eZee Absolute video eZee Absolute screenshot: Room view eZee Absolute screenshot: Stay view eZee Absolute screenshot: Distribution eZee Absolute screenshot: Hotel PMS app dashboard eZee Absolute screenshot: Quick view of PMS app eZee Absolute screenshot: Arrival list eZee Absolute screenshot: eZee Absolute Dashboard eZee Absolute screenshot: eZee Hotel PMS - Group booking eZee Absolute screenshot: eZee hotel PMS - House keeping feature eZee Absolute screenshot: eZee absolute - Stay view

eZee Absolute Reviews

eZee Absolute Reviews

Overall rating
4,6
/
5
Excellent
172

Very good
68

Average
12

Poor
4

Terrible
2

Value for Money
4,6
Features
4,5
Ease of Use
4,5
Customer Support
4,7
93% recommended this app
Shaharuzzaman R.

Great Experience with eZee Absolute


Ahmed M.

Dedicated to make Hotelier's Life really Ezee

Being Ezee Absolute users for the last 3 years in almost 13 of my hotels ranging from a small boutique hotel of 10 rooms to a medium-range hotel of 70 rooms inventory, I can confidently say that the experience of absolute professional business relations starts right from the time you submit your product joining request to Ezee followed by the pricing quotation, Data gathering process, profile creation, OTA's mapping, operational staff training and continues with endless 24/7/365 support.


Pawan S.

Has to go a long way

I have been using Ezee products for more than a year and generally I am happy with most features . But operational efficiency has been a challenge because of the issues I have listed in cons. I have contacted the senior people in the company about issues a few times but its not been resolved till now.


Rocky G.

Ezee is Eazy to Use for any User


Manish G.

Spend little Save unlimited

It helped in expansion a lot, Using technology is not a task, but adopting the technology is difficult, we are still not been able to adopt its 100% of the features, it offers a lot more what we actually use internally.


Shaharuzzaman R.
Industry: Hospitality
Company size: 201-500 Employees

Great Experience with eZee Absolute

Used Daily for 1+ year
Reviewed on 2020/09/13
Review Source: Capterra

Pros

I familiar with eZee Absolute from my last organization. I liked most of this PMS features, such as - Revenue Management System, OTA Management, Booking engine, Reporting system, Sales & Reservation module. Being a sales man I always prefer easy and smooth operating system, which is totally providing by eZee Absolute. specially I would like to share one thing about eZee Absolute supporting team - they are very much smart and supportive. If I found any kind of difficulties, I can find out myself
through YouTube tutorial. On YouTube lots of tutorial available. eZee Absolute PMS is fully internet based PMS, that's way i can always use this PMS from my laptop or mobile from Outside of property.

Cons

eZee Absolute is little bit slow due to fully internet based PMS. Sometime i found myself waiting for Hi Speed connection for access eZee Absolute. They should think about alternative way like desktop based.

Response from eZee Technosys

Hi Shaharuzzaman,
Thank you for your detailed review. We're glad to know that you find eZee Absolute easy to use and it's meeting your expectations. Addressing your cons, we will surely share this to the concerned team. At eZee, we're always trying to enhance our products and improve the user experience. And we assure you that with time, you will not face any such issues; and have a seamless experience with us. If you'd like to share any more suggestions, please drop an email on [email protected]

Regards,
Team eZee.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ahmed M.
Industry: Hospitality
Company size: 51-200 Employees

Dedicated to make Hotelier's Life really Ezee

Used Daily for 2+ years
Reviewed on 2020/11/04
Review Source: Capterra

Being Ezee Absolute users for the last 3 years in almost 13 of my hotels ranging from a small boutique hotel of 10 rooms to a medium-range hotel of 70 rooms inventory, I can confidently say that the experience of absolute professional business relations starts right from the time you submit your product joining request to Ezee followed by the pricing quotation, Data gathering process, profile creation, OTA's mapping, operational staff training and continues with endless 24/7/365 support.

Pros

Overall as an "HMS/PMS", Ezee Absolute is 2nd to none in terms of any operational or administrative requirements of any accommodation service provider no matter how big or small it is. Being the single company to offer both HMS & Channel Manger and the connectivity between Ezee Absolute (PMS) & Ezee Centrix Centrix (Chammel manager) is something which makes this product very exclusive and a top choice for hotels as most of the other systems do not offer both these services through one platform.
Besides all these "24/7/365 live chat on Ezee Absolute" is something I like the most about Ezee Absolute as it is not only the real 24/7/365 support available as it claims but at the same time the response from the support team, the product knowledge of the support team staff, their eagerness to help, professional attitude, etc are some of the features that make Ezee the top choice for hoteliers.

Cons

It is a real tough ask from a customer that is enjoying the product with complete satisfaction but the missing system-generated P&L report is something to be looked forward soon in place.

Response from eZee Technosys

Hi Ahmed,

Thank you so much for taking out time to write such a detailed feedback. We are elated to hear such an amazing feedback from you and its truly a delight to serve clients like you. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: [email protected] Your suggestions are heart fully welcomed.

Regards,
Team eZee

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Pawan S.
Industry: Hospitality
Company size: 2-10 Employees

Has to go a long way

Used Daily for 1+ year
Reviewed on 2018/10/31
Review Source: Capterra

I have been using Ezee products for more than a year and generally I am happy with most features . But operational efficiency has been a challenge because of the issues I have listed in cons. I have contacted the senior people in the company about issues a few times but its not been resolved till now.

Pros

Customer service is good. The online support (chat) is quick and almost instant. The team is generally able to resolve issues on chat instantly.

The software itself is robust .

There are a lot of reports which make management decisions easy.

A lot of easy tutorials and training materials available to train new staff quickly.

Cons

Many common features which are available in other PMSs are still not available in Ezee absolute. For me the big ticket items that's making operations very difficult are

1.No way to manage carpark in the system, we are using excel to manage carpark bookings.

2. The interface with Financial Accounting software (Xero) is a half baked and unstable product. It takes hours for my accountant(who is xero certified) to reconcile the data.

3. Integration with SMS gateway is no where near "usable" . For last one year we are reporting the issues but we are still not able to start using it. The development team is still testing the product.

4. The ezee website have been advertising that two way Airbnb Integration is ready to use for a couple of months. But unfortunately the interface is nowhere near ready yet. The team doesn't have a date yet for the product to be released. As of today, I have been informed that they are at least 4 weeks away, whereas siteminder and others have been ready to use from last few months.

Response from eZee Technosys

Hello Pawan, firstly, thank you for such a detailed review. We're glad that you're happy with our services. Addressing to your cons, we would like to affirm you that the changes that you want in the system are on the way. Moreover, the two-way Airbnb connection has been made live around four months ago. To check why are you not able to access it, we've escalated your query to the technical order. Please contact your account manager for more details. We promise you to give our best efforts in solving your problems and making sure you don't face it again.
Regards,
Team eZee.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Rocky G.
Industry: Hospitality
Company size: 11-50 Employees

Ezee is Eazy to Use for any User

Used Daily for 2+ years
Reviewed on 2020/10/13
Review Source: Capterra

Pros

Using this software since 3 years and have found the entire team of ezee always supportive and ready to accept challenges. They are user friendly technology organisation with user centric and applications and upgrade the product from time to time to be more useful and effortless. Will recommend this to all my business partners in Hospitality Industry

Cons

They should open up the database and give customised selective reports and data flow as per users selection and choice. Any data which is present and inputed by user should be made available to download as and when required by him/her.

Response from eZee Technosys

Hi Rocky,

Thank you for taking out your time to reviews us. We are happy that you will recommend our solutions in the industry. We are constantly working on making our software as user-friendly as possible. We request you to please send your suggestions at: [email protected] Your suggestions are heart fully welcomed.

Regards,
Team eZee

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Manish G.
Industry: Hospitality
Company size: 51-200 Employees

Spend little Save unlimited

Used Daily for 2+ years
Reviewed on 2020/11/05
Review Source: Capterra

It helped in expansion a lot, Using technology is not a task, but adopting the technology is difficult, we are still not been able to adopt its 100% of the features, it offers a lot more what we actually use internally.

Pros

The first thing i like in Ezee is its Customer Support which is not a easy task , Currently we are running 7 properties and almost each property use live chat option when they get stuck and it get resolved without connecting a call. The speed of the software is too good, it never crashes on group check ins, no errors at all

Cons

It's overall look and feel is not that good, but it can be ignored as it is being used internally. Guest portal look and feel can be improved

Response from eZee Technosys

Hi Manish,

Thank you so much for taking out time to review us and appreciating our support team. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: [email protected] Your suggestions are heart fully welcomed.

Regards,
Team eZee

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 258 user ratings
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eZee Absolute Pricing

eZee Absolute Pricing

Starting from
US$39,90/month
Free Trial
Subscription
Value for money

Subscription prices vary depending on number of rooms.

Pricing example for 10 rooms:

Standard: $39.90 per month

Supreme: $78.90 per month

All In One - Platinum: $107.90 per month

Premium: $68.90 per month

eZee Ultimate: $0.00 investment

Subscription prices vary depending on number of rooms.

Pricing example for 10 rooms:

Standard: $39.90 per month

Supreme: $78.90 per month

All In One - Platinum: $107.90 per month

Premium: $68.90 per month

eZee Ultimate: $0.00 investment

Value for Money
4,6/5
Based on 258 user ratings
Compare value for money rating with alternatives
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eZee Absolute Features

eZee Absolute Features

API
Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Inventory Management
Invoice Management
Online Booking Integration
Price Management
Promotions Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration
Features
4,5/5
Based on 258 user ratings
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Categories

Additional information for eZee Absolute

Additional information for eZee Absolute

Key features of eZee Absolute

  • Analytics and reporting
  • Booking engine
  • Channel manager
  • Charges, deposits, & invoicing
  • Different views
  • Email marketing & scheduling
  • Flexible group management
  • Folio settlement
  • Front office operations
  • Housekeeping management
  • Lists and reports
  • Mobile integration
  • Printing provisions
  • Profile management
  • Prompt property switching
  • Push notifications
  • Reservations handling
  • Restaurant POS
  • Revenue & rate management
  • Room allocation
  • Simplified booking operations
  • Track audit trails
  • Universal search option
  • User permissions & security control

Benefits

  • eZee Absolute helps amplify revenue by automating hotel operations including front office, reservation, housekeeping, bookings, reports, and more.

  • Get complete control over properties along with uninterrupted connection with eZee’s Restaurant POS, online booking engine and channel manager.

  • eZee’s hotel channel manager ensures presence across 100+ online travel agencies (OTAs), global distribution systems (GDSs), and vacation rental sites with real-time hotel rates and inventory.

  • The reservation system integrates seamlessly with hotel websites and allows guests to book directly from websites, hotel apps, Facebook pages and Google search results through Google Hotel Ads at any time, from any device.

  • Boost guest engagement by sending out unlimited pre-arrival, in-house, and post-departure emails to guests while building guest loyalty.

  • eZee Absolute FAQs

    eZee Absolute FAQs

    Below are some frequently asked questions for eZee Absolute.

    Q. What type of pricing plans does eZee Absolute offer?

    eZee Absolute offers the following pricing plans:

    Starting from: US$39,90/month

    Pricing model: Subscription

    Free Trial: Available

    Subscription prices vary depending on number of rooms. Pricing example for 10 rooms: Standard: $39.90 per month Supreme: $78.90 per month All In One - Platinum: $107.90 per month Premium: $68.90 per month eZee Ultimate: $0.00 investment

    Q. What are the main features of eZee Absolute?

    eZee Absolute offers the following features:

    • Analytics and reporting
    • Booking engine
    • Channel manager
    • Charges, deposits, & invoicing
    • Different views
    • Email marketing & scheduling
    • Flexible group management
    • Folio settlement
    • Front office operations
    • Housekeeping management
    • Lists and reports
    • Mobile integration
    • Printing provisions
    • Profile management
    • Prompt property switching
    • Push notifications
    • Reservations handling
    • Restaurant POS
    • Revenue & rate management
    • Room allocation
    • Simplified booking operations
    • Track audit trails
    • Universal search option
    • User permissions & security control

    Q. Who are the typical users of eZee Absolute?

    eZee Absolute has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does eZee Absolute support?

    eZee Absolute supports the following languages:

    Arabic, Dutch, English, French, German, Indonesian, Korean, Portuguese, Spanish

    Q. What type of pricing plans does eZee Absolute offer?

    eZee Absolute has the following pricing plans:

    Subscription

    Q. Does eZee Absolute support mobile devices?

    eZee Absolute supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does eZee Absolute integrate with?

    eZee Absolute integrates with the following applications:

    eZee Centrix, eZee Optimus

    Q. What level of support does eZee Absolute offer?

    eZee Absolute offers the following support options:

    Phone Support, Online Support, FAQs, Video Tutorials