PlayerLync

PlayerLync

Mobile Learning Software for the Deskless Workforce

4.8/5 (17 reviews)

PlayerLync Overview

PlayerLync is a mobile learning management system (LMS) and operational performance software which enables users to create, publish, distribute and analyze training content as well as manage operational business tasks. With multimedia support, PlayerLync allows users to capture video and create other interactive multimedia content. Document and video sharing, editing and annotating tools facilitate effective collaboration. Drag-and-drop publishing, alongside automated scheduling, allows users to deliver content easily.

Repeatable tasks, activity sequences, knowledge tests and career pathing steps are designed to enhance employee learning. Interactive quizzes and assessments provide users with a way to track learning impact and progress. Since users can make their Article StoryLine and Adobe Captivate courses available offline, PlayerLync gives users the flexibility to access training content anywhere, anytime.

PlayerLync supports operational productivity with digital forms, crowdsourcing, and task sequencing technology. Users can create forms, audits and checklists, plus digitize operational audits and compliance tracking. Reporting and analytics give users actionable insight into employee and business performance. Users can also gain insight by tracking activities, tasks and form data, and usage metrics. Data export functionality aims to enhance reporting and analysis.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United States

Supported Languages

English

PlayerLync Reviews

Overall rating
4.8/5
94% positive reviews
14
Excellent
2
Very good
1
Average
0
Poor
0
Terrible

PlayerLync is changing the culture within our organization. The software and support is amazing!

Used Daily for 6-12 months
Reviewed on 6/25/2018
Review Source: Capterra

Ease of training, employee retention, and consistency among front line employees.

Pros

With PlayerLync we have combined LMS, communication, operations manual and important documents all on the I Pad at the location. The data compression allows for countless video and document uploads. Create digital forms, checklists or quizzes that can be tracked and graded within the app. Paper bound manuals and back office PC s are a thing of the pas. Front line employees can get the information they need quickly and consistently. The ability to view short videos instead of reading long, boring documents is changing the way employees learn. The internal messaging feature is awesome, any tablet linked to the system can communicate.
Employees can share ideas, solve problems, and communicate easily through two clicks of a button. Uploading content is a breeze. Drag and drop files on the admin site and information is immediately synced to any tablet connected to the system.
I can't say enough about how great the support team has been amazing to work with in rolling out PlayerLync in our organization. PlayerLync will do their best to help customize the app to suit the needs of your company. They are always quick to respond and will help with any issues.

Cons

The multiple choice buttons on forms are set close together. Completed forms are graded but incorrect answers are not highlighted on the completed form weblink.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

PlayerLync is our go-to training platform designed to easily connect, inform and train teams.

Used Daily for 1-5 months
Reviewed on 11/3/2017
Review Source: Capterra

Pros

The platform is user-friendly, and the capabilities are endless. I appreciate a product that is accessible on the iPad or iPhone, offering versatility to meet our training needs. Training often doesn't happen behind a desk and PlayerLync understands this! The product facilitates two-way communication with our workforce, and allows management to share pertinent information with specific segments of the business. Creating and customizing content, quizzes and forms in order to ensure new hires have retained relevant information before advancing to the next area of content is incredibly useful. On the fly video capture and annotation will be key for training on our warehouse floor.

Cons

The downside of the product seem to stem from PlayerLync being a relatively new business developing and honing the product at a rate that tries to keep pace with demand. The full integration of Team Manager with the admin portal will address some of the "clunky" feeling of toggling back and forth between those two parts of the system. A streamlined and "non-code" option for inserting images into forms/quizzes will be a huge plus. Integration with cloud-based file management systems like box would be ideal so content sharing via URL would be simplified.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

We're so happy to have found PlayerLync.

Used Daily for 2+ years
Reviewed on 6/25/2018
Review Source: Capterra

Pros

This gives our locations access to all current content that we push out. We don't have to worry about outdated materials being referenced in the field. We can also integrate videos in to documents for quick reference. With adding in the internet links, we have a one-stop shop for people to access external platforms through our app.

Cons

Sometimes the app is glitchy when opening. I wish the Forms could compile entries differently. It would be great to have a web-based access point for when locations break their tablets.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Great Customer Service, Great product

Used Daily for 2+ years
Reviewed on 1/29/2019
Review Source: Capterra

we have had a great experience overall. We have explored various options for best way to use playerlync to best benefit our franchise locations, and have gotten a ton of support while going through everything

Pros

The customer service is top notch!! Always a pleasure to work with them

Cons

There is currently no API integration between playerlync and our Operations / POS system . We use playerlync for guest facing forms and it would be great to get the guest info directly into our operations system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Great software that helps us each and every day to improve our customer service.

Used Daily for 1+ year
Reviewed on 12/8/2017
Review Source: Capterra

Through the real-time updates, this software makes it possible to change procedures and policies in all restaurants at the same time and hence make us more consistent.

Pros

PlayerLync has great features & functionalities that we can leverage in our restaurants to be more consistent and it makes us ready to scale our business on a national level.

Cons

We do believe that PlayerLync as an awesome software that could add some more functionalities as, for instance, make its forms section more flexible so that we can customize those forms even more.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

PlayerLync Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Contact PlayerLync directly for detailed pricing information.

PlayerLync Features

  • API
  • Activity Tracking
  • Assessment Management
  • Communication Management
  • Data Import/Export
  • Learning Management
  • Progress Tracking
  • Reporting & Statistics

  • Activity Dashboard
  • Attendance Management
  • Automatic Notifications
  • Calendar Management
  • Course Authoring
  • Course Catalog
  • Customizable Branding
  • Customizable Reporting
  • Records Management
  • Registration Management
  • Self Service Portal
  • Time & Attendance Tracking

Additional information for PlayerLync

Key features of PlayerLync

  • Activity tracking
  • Best practices repository
  • Career pathing
  • Collaboration tools
  • Communication management
  • Completion tracking
  • Compliance tracking
  • Compression & transcoding
  • Content library
  • Content synchronization
  • Course tracking
  • Crowdsourcing
  • Daily checklists
  • Daily performance insights
  • Data export
  • Drag & drop publishing
  • Employee management
  • Employee onboarding
  • Employee training management
  • Engagement monitoring
  • Form data tracking
  • Forms creation
  • Forms management
  • Learning progress tracking
  • Markup & annotation tools
  • Multimedia support
  • Offline access
  • Operational audits
  • Performance scorecard
  • QR & barcode support
  • Repeatable tasks & activity sequences
  • Reporting & analytics
  • Search functionality
  • Secure in-app messaging & SMS
  • Sleep-mode sync
  • Smart scheduling
  • Social learning
  • Task sequencing tracking
  • Task tracking
  • Testing / assessments
  • Video editing
  • Video management
  • Video support
  • xAPI

Benefits

  • Users can create and publish content with interactive multimedia, drag-and-drop publishing, and smart scheduling technology.

  • PlayerLync gives users quick access to information by auto-syncing content and ensuring it is available offline.

  • Users can track employee learning through interactive training content including videos, forms, quizzes and assessments.

  • In-app and SMS messaging facilitates secure office communication with deskless employees.

  • PlayerLync supports operational efficiency with digital checklists, forms and audits, as well as compliance tracking, task sequencing, and completion tracking technology.

  • PlayerLync FAQs

    Below are some frequently asked questions for PlayerLync.

    Q. What type of pricing plans does PlayerLync offer?

    PlayerLync offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Available

    Contact PlayerLync directly for detailed pricing information.

    Q. What are the main features of PlayerLync?

    PlayerLync offers the following features:

    • Activity tracking
    • Best practices repository
    • Career pathing
    • Collaboration tools
    • Communication management
    • Completion tracking
    • Compliance tracking
    • Compression & transcoding
    • Content library
    • Content synchronization
    • Course tracking
    • Crowdsourcing
    • Daily checklists
    • Daily performance insights
    • Data export
    • Drag & drop publishing
    • Employee management
    • Employee onboarding
    • Employee training management
    • Engagement monitoring
    • Form data tracking
    • Forms creation
    • Forms management
    • Learning progress tracking
    • Markup & annotation tools
    • Multimedia support
    • Offline access
    • Operational audits
    • Performance scorecard
    • QR & barcode support
    • Repeatable tasks & activity sequences
    • Reporting & analytics
    • Search functionality
    • Secure in-app messaging & SMS
    • Sleep-mode sync
    • Smart scheduling
    • Social learning
    • Task sequencing tracking
    • Task tracking
    • Testing / assessments
    • Video editing
    • Video management
    • Video support
    • xAPI

    Q. Who are the typical users of PlayerLync?

    PlayerLync has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does PlayerLync support?

    PlayerLync supports the following languages:

    English

    Q. What type of pricing plans does PlayerLync offer?

    PlayerLync has the following pricing plans:

    Free, Subscription

    Q. Does PlayerLync support mobile devices?

    PlayerLync supports the following devices:

    iPad

    Q. What other apps does PlayerLync integrate with?

    We do not have any information about what integrations PlayerLync has

    Q. What level of support does PlayerLync offer?

    PlayerLync offers the following support options:

    Knowledge Base, Phone Support, Video Tutorials