---
description: Learn how Serfy can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Serfy Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Serfy](/software/110807/serfy)

# Serfy

Canonical: https://www.getapp.za.com/software/110807/serfy

> Serfy.io is a maintenance service platform with the aim of empowering field service companies to get and manage tasks from their clients, staff or partners
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Serfy

 Issue and task management&#10;&#10; Real time task progress tracking&#10;&#10; Client management with prioritization&#10;&#10; Task outsourcing to partners&#10;&#10; Objects management

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Serfy
- **Location**: Vilnius, Lithuania
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$25,00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Estonian, German, Latvian, Lithuanian, Polish, Russian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more

## Features

- API
- Alerts/Escalation
- Assignment Management
- Contact Database
- Dispatch Management
- Electronic Signature
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Mobile Access
- Online Time Clock
- Prioritization
- Quotes/Estimates
- Real-Time Monitoring
- Recurring Issues
- Routing
- Scheduling
- Service History
- Support Ticket Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software)
- [Issue Tracking Software](https://www.getapp.za.com/directory/580/issue-tracking/software)

## Alternatives

1. [FieldPulse](https://www.getapp.za.com/software/105687/fieldpulse) — 4.6/5 (495 reviews)
2. [Jobber](https://www.getapp.za.com/software/90723/jobber) — 4.6/5 (1482 reviews)
3. [Skimmer](https://www.getapp.za.com/software/113919/skimmer) — 4.9/5 (232 reviews)
4. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5311 reviews)
5. [Fieldd](https://www.getapp.za.com/software/133299/fieldd) — 5.0/5 (145 reviews)

## Reviews

### "Serfy is simple and intuitive and was adopted quickly, even by eldest members." — 5.0/5

> **Rytis** | *02 March 2018* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Client satisfaction increased by sharing the Serfy mobile app since they know what is happening to their services instantly.
> 
> Faster and richer communication with our clients and colleagues. Less paper work. More productivity data for analytics.

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### "Simplify - simply the best" — 5.0/5

> **Laimonas** | *30 November 2016*
> 
> It's equally perfect  for big, long lasting, ongoing job processes , and for  small unique projects.

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### "Great looking, easy to learn task management system." — 5.0/5

> **Mantas** | *08 September 2026* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: Helped a lot in the processes of changing paper documents into digital versions and managing company tasks online.
> 
> **Cons**: Takes some time to learn, but not too long. Some help from support team can be required. Some graphical glitches happened on specific phones models, but were solved quickly by developers.
> 
> Has very simple design, but offers lots of flexibility. Great support team. Large number of workers managed to learn how to use the app in short period of time.

## Links

- [View on GetApp](https://www.getapp.za.com/software/110807/serfy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/simplify-2/> |
| en-AE | <https://www.getapp.ae/software/110807/serfy> |
| en-AU | <https://www.getapp.com.au/software/110807/serfy> |
| en-CA | <https://www.getapp.ca/software/110807/serfy> |
| en-GB | <https://www.getapp.co.uk/software/110807/serfy> |
| en-IE | <https://www.getapp.ie/software/110807/serfy> |
| en-NZ | <https://www.getapp.co.nz/software/110807/serfy> |
| en-SG | <https://www.getapp.sg/software/110807/serfy> |
| en-ZA | <https://www.getapp.za.com/software/110807/serfy> |
| fr | <https://www.getapp.fr/software/110807/serfy> |
| fr-BE | <https://fr.getapp.be/software/110807/serfy> |
| fr-CA | <https://fr.getapp.ca/software/110807/serfy> |

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