Serfy.io

Serfy.io

Issue ticketing & field service management software for SMEs

5/5 (2 reviews)

Serfy.io Overview

Serfy.io is a maintenance service platform with the aim of empowering field service companies to get, create, and manage tasks from their clients, field staff or outsource partners. Serfy works as an universal issue ticketing tool and field service management software and aims to empower users to connect with maintenance clients and allow them to order services, either internal or outsourced.

Pricing

Starting from
€199,00
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, United Kingdom, United States

Supported Languages

English, Russian

Serfy.io Reviews

Overall rating
5/5
100% positive reviews
2
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
Rytis G.

Serfy is simple and intuitive and was adopted quickly, even by eldest members.

Used Daily for 6-12 months
Reviewed on 2018/03/02
Review Source: Capterra

Faster and richer communication with our clients and colleagues. Less paper work. More productivity data for analytics.

Pros

Client satisfaction increased by sharing the Serfy mobile app since they know what is happening to their services instantly.

Response from Serfy

Thanks a lot Rytis. Happy to have you as a Client. Your insights and support helps us get better every day.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Laimonas B.

Simplify - simply the best

Reviewed on 2016/11/30
Review Source: Capterra

It's equally perfect for big, long lasting, ongoing job processes , and for small unique projects.

Response from Serfy

Thanks, I am glad It helped you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Serfy.io Pricing

Starting from
€199,00
Pricing options
Free Trial
Subscription
Value for money

Pricing is based on company user amount.

Small (up to 10 users): $199/month

Medium (up to 30 users): $399/month

Large (up to 50 users): $599/month

Enterprise: Contact Serfy for pricing quote

Serfy.io Features

  • API

  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Serfy.io

Key features of Serfy.io

  • Client Management
  • Data Entry Verification
  • Electronic Signature Capture
  • Issue Management
  • Issue Tracking
  • Performance Reports
  • Prioritizing
  • Progress Tracking
  • Quote Management
  • Quotes / Estimates
  • Real Time Monitoring
  • Request Assignment
  • Service History Tracking
  • Task Management
  • Task Tracking
  • Technician Management
  • Template Management
  • Ticket Management
  • Trouble Ticketing

Benefits

  • Issue and task management

  • Real time task progress tracking

  • Client management with prioritization

  • Task outsourcing to partners

  • Objects management

  • Serfy.io FAQs

    Below are some frequently asked questions for Serfy.io.

    Q. What type of pricing plans does Serfy.io offer?

    Serfy.io offers the following pricing plans:

    Starting from: €199,00

    Pricing model: Subscription

    Free Trial: Available

    Pricing is based on company user amount.

    Small (up to 10 users): $199/month

    Medium (up to 30 users): $399/month

    Large (up to 50 users): $599/month

    Enterprise: Contact Serfy for pricing quote

    Q. What are the main features of Serfy.io?

    Serfy.io offers the following features:

    • Client Management
    • Data Entry Verification
    • Electronic Signature Capture
    • Issue Management
    • Issue Tracking
    • Performance Reports
    • Prioritizing
    • Progress Tracking
    • Quote Management
    • Quotes / Estimates
    • Real Time Monitoring
    • Request Assignment
    • Service History Tracking
    • Task Management
    • Task Tracking
    • Technician Management
    • Template Management
    • Ticket Management
    • Trouble Ticketing

    Q. Who are the typical users of Serfy.io?

    Serfy.io has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Serfy.io support?

    Serfy.io supports the following languages:

    English, Russian

    Q. What type of pricing plans does Serfy.io offer?

    Serfy.io has the following pricing plans:

    Subscription

    Q. Does Serfy.io support mobile devices?

    Serfy.io supports the following devices:

    Android, iPhone

    Q. What other apps does Serfy.io integrate with?

    We do not have any information about what integrations Serfy.io has

    Q. What level of support does Serfy.io offer?

    Serfy.io offers the following support options:

    Online Support, Phone Support