Serfy.io

Issue ticketing & field service management software for SMEs

5 /5 (2 reviews) Write a Review!

Serfy.io Overview

What is Serfy.io?

Serfy.io is a maintenance service platform with the aim of empowering field service companies to get, create, and manage tasks from their clients, field staff or outsource partners. Serfy works as an universal issue ticketing tool and field service management software and aims to empower users to connect with maintenance clients and allow them to order services, either internal or outsourced.

Serfy.io Overview

Pricing

Starting from
€199,00

Pricing options

Free Trial
Subscription
Value for money

Pricing is based on company user amount.

Small (up to 10 users): $199/month

Medium (up to 30 users): $399/month

Large (up to 50 users): $599/month

Enterprise: Contact Serfy for pricing quote


Serfy.io Features

Devices
Business size
S M L
Markets
United States, United Kingdom
Supported Languages
English, Russian

Media

Most used window in Serfy - task list
Task window with all data, statuses, template filling progress and more
Template creation tool helping to digitize paper forms
Basic task creation window
Mobile workers main window - task list in the Android app.
Serfy app menu
Serfy.io screenshot: Most used window in Serfy - task list Serfy.io screenshot: Task window with all data, statuses, template filling progress and more Serfy.io screenshot: Template creation tool helping to digitize paper forms Serfy.io screenshot: Basic task creation window Serfy.io screenshot: Mobile workers main window - task list in the Android app. Serfy.io screenshot: Serfy app menu

Serfy.io Reviews

Serfy.io Reviews

Overall rating
5
/
5
Excellent
2

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4,5
Ease of Use
5
Customer Support
5
100% recommended this app
Rytis G.

Serfy is simple and intuitive and was adopted quickly, even by eldest members.

Faster and richer communication with our clients and colleagues. Less paper work. More productivity data for analytics.


Laimonas B.

Simplify - simply the best

It's equally perfect for big, long lasting, ongoing job processes , and for small unique projects.


Rytis G.
Industry: Information Technology & Services
Company size: 11-50 Employees

Serfy is simple and intuitive and was adopted quickly, even by eldest members.

Used Daily for 6-12 months
Reviewed on 2018/03/02
Review Source: Capterra

Faster and richer communication with our clients and colleagues. Less paper work. More productivity data for analytics.

Pros

Client satisfaction increased by sharing the Serfy mobile app since they know what is happening to their services instantly.

Response from Serfy

Thanks a lot Rytis. Happy to have you as a Client. Your insights and support helps us get better every day.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Laimonas B.

Simplify - simply the best

Reviewed on 2016/11/30
Review Source: Capterra

It's equally perfect for big, long lasting, ongoing job processes , and for small unique projects.

Response from Serfy

Thanks, I am glad It helped you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
10/10
Based on 2 user ratings
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Serfy.io Pricing

Serfy.io Pricing

Starting from
€199,00
Free Trial
Subscription
Value for money

Pricing is based on company user amount.

Small (up to 10 users): $199/month

Medium (up to 30 users): $399/month

Large (up to 50 users): $599/month

Enterprise: Contact Serfy for pricing quote

Pricing is based on company user amount.

Small (up to 10 users): $199/month

Medium (up to 30 users): $399/month

Large (up to 50 users): $599/month

Enterprise: Contact Serfy for pricing quote

Value for Money
5/5
Based on 2 user ratings
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Serfy.io Features

Serfy.io Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,5/5
Based on 2 user ratings
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Categories

Additional information for Serfy.io

Additional information for Serfy.io

Key features of Serfy.io

  • Client Management
  • Data Entry Verification
  • Electronic Signature Capture
  • Issue Management
  • Issue Tracking
  • Performance Reports
  • Prioritizing
  • Progress Tracking
  • Quote Management
  • Quotes / Estimates
  • Real Time Monitoring
  • Request Assignment
  • Service History Tracking
  • Task Management
  • Task Tracking
  • Technician Management
  • Template Management
  • Ticket Management
  • Trouble Ticketing

Benefits

  • Issue and task management

  • Real time task progress tracking

  • Client management with prioritization

  • Task outsourcing to partners

  • Objects management

  • Serfy.io FAQs

    Serfy.io FAQs

    Below are some frequently asked questions for Serfy.io.

    Q. What type of pricing plans does Serfy.io offer?

    Serfy.io offers the following pricing plans:

    Starting from: €199,00

    Pricing model: Subscription

    Free Trial: Available

    Pricing is based on company user amount. Small (up to 10 users): $199/month Medium (up to 30 users): $399/month Large (up to 50 users): $599/month Enterprise: Contact Serfy for pricing quote

    Q. What are the main features of Serfy.io?

    Serfy.io offers the following features:

    • Client Management
    • Data Entry Verification
    • Electronic Signature Capture
    • Issue Management
    • Issue Tracking
    • Performance Reports
    • Prioritizing
    • Progress Tracking
    • Quote Management
    • Quotes / Estimates
    • Real Time Monitoring
    • Request Assignment
    • Service History Tracking
    • Task Management
    • Task Tracking
    • Technician Management
    • Template Management
    • Ticket Management
    • Trouble Ticketing

    Q. Who are the typical users of Serfy.io?

    Serfy.io has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Serfy.io support?

    Serfy.io supports the following languages:

    English, Russian

    Q. What type of pricing plans does Serfy.io offer?

    Serfy.io has the following pricing plans:

    Subscription

    Q. Does Serfy.io support mobile devices?

    Serfy.io supports the following devices:

    Android, iPhone

    Q. What other apps does Serfy.io integrate with?

    We do not have any information about what integrations Serfy.io has

    Q. What level of support does Serfy.io offer?

    Serfy.io offers the following support options:

    Phone Support, Online Support