BlueCart

Online & mobile hospitality industry order management & CRM

About BlueCart

BlueCart is a wholesale order management platform built to streamline the procurement process for both buyers and sellers within the hospitality industry. Sellers on BlueCart include manufacturers, vendors, and distributors at all levels (nationwide, regional, and local). Verticals include: broadliners, meat, seafood, produce, baked goods & bread, coffee, alcohol, beverages, condiments, paper goods, kitchen equipment, and more.

For suppliers, the BlueCart platform can be used to manage clients and orders, analyze purchasing trends, and attract new buyers. In order to assist with managing sales, BlueCart allows sellers to create any number of online catalogs and sub-catalog groupings with custom pricing plus the ability to assign individual or groups of customers to a specific pricing catalog. Our order management includes receiving and organizing incoming orders within the app. You can also set & enforce order cutoff times and minimums. One of the top differentiators is "Top Deals" where sellers can highlight top deals on anything from highly perishable items like seafood and produce to items no longer stocked that you want to price to move.

For anyone managing sales or sales team, our Sales Rep app (both Android and iOS) allows you to see orders come in in real time and has intelligent groupings like customers who missed their last order date based on their order frequency. You can also look up your clients order history at any time - no more calling back to your finance team. We make it easier to follow up and assist your clients with orders.

Once the orders come in, we can handle invoicing and up-front payments and can also share data with your accounting system or ERP through our accounting exports. You can also use our delivery route management to plan the best route based on the deliveries to be made that day.

Key benefits of BlueCart

  • Advertise using BlueCart’s sponsored content and capture target clients at the perfect moment. Present customers with discounts and promotions while they’re shopping to encourage sales.

  • Manage orders with BlueCart’s 'Sales Companion' which allows users to receive and manage client orders on any device. Users can also customize prices, upload their catalog, and view sales insights.

  • Buyers can manage their inventory with BlueCart’s inventory tracking tool to determine which items need to be replenished and order accordingly. Inventory can be updated at any time and a full inventory history can be accessed.

  • Placed orders are automatically archived within BlueCart to provide analytics for both buyers and suppliers. Buyers can view their sales per supplier and suppliers can analyze buyer trends.

  • Aid communication between buyers and sellers with BlueCart’s in-app messaging for each order. Conversations are organized by order number and provide a communication platform for order updates, issues, and more.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, Australia, China, India and 4 others, Japan, Germany, Brazil, Mexico

    Supported Languages

    English

    Images

    Buyers can shop from the online catalog and add custom quantities based on inventory needs
    Suppliers can create personalized profiles with contact information and orders can be made directly from the page
    Suppliers can offer discounts and promotions on items
    Inventory can be tracked to understand where inventory needs to be replenished
    Buyers can check-in orders as they are delivered to confirm receipt and flag any issues
    Users can view analytics to gain insight on past sales and purchases
    The online catalog can be browsed from the mobile app
    Inventory can be input within the mobile app
    Orders can be checked-in using the mobile app
    Order history is provided for all submitted orders, providing details on vendors, times, and dates
    View 11 more
    BlueCart video
    BlueCart screenshot: Buyers can shop from the online catalog and add custom quantities based on inventory needs BlueCart screenshot: Suppliers can create personalized profiles with contact information and orders can be made directly from the page BlueCart screenshot: Suppliers can offer discounts and promotions on items BlueCart screenshot: Inventory can be tracked to understand where inventory needs to be replenished BlueCart screenshot: Buyers can check-in orders as they are delivered to confirm receipt and flag any issues BlueCart screenshot: Users can view analytics to gain insight on past sales and purchases BlueCart screenshot: The online catalog can be browsed from the mobile app BlueCart screenshot: Inventory can be input within the mobile app BlueCart screenshot: Orders can be checked-in using the mobile app BlueCart screenshot: Order history is provided for all submitted orders, providing details on vendors, times, and dates

    Features

    Total features of BlueCart: 29

    • Advertising Management
    • Archiving & Retention
    • CRM Integration
    • Client Management
    • Content Filter
    • Delivery Tracking
    • Discount Management
    • Incident Management
    • Inventory Management
    • Inventory Replenishment
    • Inventory Tracking
    • Multi-Channel Marketing
    • Online Catalog
    • Order Approval
    • Order Processing
    • Procurement Management
    • Product Catalog
    • Promotions Management
    • Purchase Order Management
    • Purchasing Management
    • Real Time Notifications
    • Receiving
    • Route Management
    • Sales Analytics
    • Sales Integration
    • Sales Orders
    • Search Functionality
    • Summary Reports
    • Visual Analytics

    Alternatives

    GOFRUGAL

    3,9
    #1 Alternative to BlueCart
    GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS)...

    HungerRush

    3,7
    #2 Alternative to BlueCart
    HungerRush is a restaurant management system designed for restaurateurs by restaurateurs. Empower your business with...

    Openbravo

    4,8
    #3 Alternative to BlueCart
    Openbravo Commerce Cloud is a cloud-based omnichannel retail platform for midsize to large retail and restaurant chains...

    Menumiz

    5
    #4 Alternative to BlueCart
    Menumiz is a cloud-based restaurant management and point of sale (POS) solution which utilizes native apps for iOS and...

    Reviews

    Overall rating

    4,3 /5
    (28)
    Value for Money
    4,3/5
    Features
    4,3/5
    Ease of Use
    4,3/5
    Customer Support
    4,5/5

    Already have BlueCart?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 28
    Amy A.
    Overall rating
    • Review Source

    Overall rating

    Reviewed on 2019/03/28

    Amanda B.
    Overall rating
    • Industry: Food Production
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Customer service is very good.

    Reviewed on 2017/09/14

    Benefits: a user friendly platform that all of our admin and fulfillment team can access. Customers...

    Benefits: a user friendly platform that all of our admin and fulfillment team can access. Customers get a reminder email when their order gets placed, which drives down phone calls.

    Pros

    Customers are able to place their orders directly through the app which has driven down phone calls. We are able to archive orders in a digital platform that is accessible to our admin team.

    Cons

    I don't really have any complaints about the actual ordering process. We are however anxiously waiting for Blue Cart to be compatible with QuickBooks (desktop version) At the moment we are actually adding more time to our accountant team, who has to manually enter orders.

    Response from BlueCart

    Thank you for the review and feedback. We recently made improvements to our accounting export functionality so that you can utilize accounting software import/export tools.

    Philip R.
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    User friendly software with a lot of glitchiness

    Reviewed on 2017/09/14

    Pros

    I like that it can be used from a cell phone and is very user friendly. It seems very adaptable to the supplier to change things they want changed. Very good customer support from Montana, Dave Lee and the others.

    Cons

    There were a lot of glitches when we first started using it (i.e. invoices printing blank, dollar amounts printing where the quantity amount should be, printed delivery dates were different than date on actual order, HTML code printing on the invoices) We still cannot use the numerical pad to enter amounts on orders.

    Response from BlueCart

    Thanks for the review. Our Customer Success team was thrilled to know you appreciate their hard work. Our product team has fixed the problems you mentioned and is continually improving the functionality and user experience in BlueCart, we hope you like what we've done.

    Kimberly W.
    Overall rating
    • Industry: Restaurants
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    BlueCart has transformed the order process for my managers! I highly recommend it!

    Reviewed on 2017/12/05

    Pros

    The software is incredibly straightforward and easy to use. It is very beneficial to have all of our various suppliers on one single platform making the order process efficient and expeditious. The cost effectiveness and labor-savings have been substantial; totally worth the investment!

    Cons

    I wish every supplier that we ordered through was on the platform so we could continue to streamline our order process and benefit from the savings.

    Response from BlueCart

    Thanks for the review and we're glad to have you as a customer! We're trying our best to spread the word and get suppliers on BlueCart as quickly as possible.

    Lloyd O.
    Overall rating
    • Industry: Food Production
    • Company size: 2-10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Bluecart is essential for the continued growth of our banana pudding wholesale business.

    Reviewed on 2017/11/20

    My productivity has increased dramatically thanks to Blue. On the processing side, I'm able to...

    My productivity has increased dramatically thanks to Blue. On the processing side, I'm able to place or take orders on a weekly basis and edit them if needed. Any communication that needs to happen between my partner and myself can be done in each order so we have reference points. Analytics are vital for any business to effectively measure their performance and grow. Thanks to Bluecart I can see which partner performs well month-to-month, and I can find any areas for improvement to increase our sales with each partner. The real time updates from "Processing" to "In-Transit" to "Fulfilled" allows my team to be on the same page as our partners. The fact we can use it on our mobile devices or our laptop makes Bluecart the best app on the market.

    Pros

    The analytics and the easy-to-use aspects of the software are what I like most. I'm able to track my orders in real time, view how each partner performs and compare them month-to-month, and communicate with my wholesale partners effectively and efficiently.

    Cons

    Only thing I could complain about is that I get logged out randomly from time to time. I'm sure it's a minor bug they'll fix soon, but if this is the only complaint I have it shows how useful the app is.

    Showing 5 reviews of 28 Read all reviews

    BlueCart FAQs

    Below are some frequently asked questions for BlueCart.

    BlueCart offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact BlueCart for pricing information

    BlueCart offers the following features:

    • Advertising management
    • Archiving & retention
    • CRM integration
    • Client management
    • Content filtering
    • Costing
    • Custom pricing options
    • Delivery tracking
    • Discount management
    • Food costing
    • Incident management
    • Inventory control
    • Inventory overview
    • Inventory replenishment
    • Inventory tracking
    • Menu management
    • Multi-channel marketing
    • Online catalog
    • Order approval
    • Order processing
    • Procurement management
    • Product catalog
    • Product categorization
    • Promotions management
    • Purchase orders
    • Purchasing
    • Purchasing management
    • Real time notifications
    • Reorder management
    • Replenishment orders
    • Sales analytics
    • Sales integration
    • Search functionality
    • Summary reports
    • Visual analytics

    BlueCart has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    BlueCart supports the following languages:

    English

    BlueCart supports the following devices:

    Android, iPhone

    We do not have any information about what integrations BlueCart has

    BlueCart offers the following support options:

    Phone Support, Online Support

    Related categories

    See all software categories found for BlueCart.