Influx MD

Influx MD

Sales & marketing solution for healthcare professionals

4.5/5 (13 reviews)

Influx MD Overview

Influx MD is an all-in-one sales and marketing solution designed for healthcare professionals from solo, group, or hospital medical programs, with a built-in medical CRM. With tools for lead management, email marketing, form building, event scheduling, and online, self-service training and seminars, Influx MD provides medical practices with the tools needed generate and manage leads through marketing.

To aid with contact management, communication, and improved customer satisfaction, Influx MD provides an in-built customer relationship management (CRM) tool. Users can manage contacts from a database of leads with contact information mapped from other applications, and communications can be carried out through email integration or Influx MD’s in-built secure messaging service. Influx MD also facilitates lead management and marketing with tools including agent dashboards, lead source and engagement tracking, workflow management, an email campaign builder, marketing automation, campaign management, list segmentation, nurture campaigns, and more.

Education can be integrated into workflows by uploading and streaming video anywhere within a workflow or as an additional resource for patients to facilitate self learning. With the aim of engaging and motivating leads, Influx MD allows users to create or upload videos, virtual seminars, quizzes, surveys, and more, and track participation with automatic notes, test scores, and completion reports.

Pricing

Starting from
US$64,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Influx MD Reviews

Overall rating
4.5/5
85% positive reviews
9
Excellent
2
Very good
2
Average
0
Poor
0
Terrible
Felecia E.

The software has helped increase business tremendously. It's been wonderful.

Used Daily for 2+ years
Reviewed on 2017/12/07
Review Source: Capterra

Increased patient volume and revenue.

Pros

The lead tracking system and how IFX has been able to customize to our needs and workflows is exceptional. This software is so helpful in keeping track of patients progress through our program and education, they get to surgery more quickly. Getting this software has transformed our practice in a very positive way.

Cons

In the beginning it was difficult for us making the transition because we had very particular workflows we wanted built in to the software, so it took a little bit of time and effort to get it customized just for us, but this is like with anything. So I don't really see this a fault but I don't really have any cons to offer.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Greg I.

Excellent Software That Enables Rapid Growth

Used Daily for 6-12 months
Reviewed on 2019/06/17
Review Source: Capterra

In a word, transformative. In certain types of medical practices, you need to screen a quite a few people to get to the people you can help. InfluxMD allowed my team to scale the number of people we engage with, while providing leads with a great experience.

We are on pace to doubling our practice from last year.

Pros

• Ability to customize the software to our specific process needs
• Customizable views for each agent, so each agent knows who they need to reach each day
• Ease of use – Everyone on the team, tech savvy or not, has quickly adopted to using InfluxMD
• Ability to text have text and email conversations with leads; all captured in the same place.
• Good reporting
• Very responsive support team

Cons

• Ability to go backward in the process. InfluxMD, once you have completed a step. We have designed around this, though we always have a small handful of exceptions.
• Integration with our EMR would be a great feature.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lindsey J.

Great company that will tailor your website/software to your needs

Used Daily for 2+ years
Reviewed on 2017/11/16
Review Source: Capterra

Pros

Software tailored to practice needs
Allows us to have customizable patient education using our physicians rather than just general health handouts found online or through other video softwares (like Emmi)
Lead alerts sent via email to remind one to follow up

Cons

It would be nice if the software were able to link to practice scheduling software so that when we check someone in on our EMR it automatically marks the patient's attendance on this software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Bryan W.

Works very well with the management of lead tracking and analysis of spending.

Used Daily for 2+ years
Reviewed on 2017/11/17
Review Source: Capterra

Pros

Information is entered with multiple users at multiple locations. All users then have access to the leads and more importantly can search for information that each user needs.

Cons

Has many additional capabilities that need to be taught to be full utilized. This work can be tedious but it is worth it in the long run because it makes you better and also enables you to understand your marketing efforts and spend.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Isabell C.

Great! Customer support is very helpful and responds immediately .

Used Daily for 1+ year
Reviewed on 2017/11/16
Review Source: Capterra

It helps keep track of the type of patients we see, how many scheduled, how many actually kept the appointment, if anyone was missed. its tied in to our website, so patients can email us, request appointments ask questions, we can email them. It is very user friendly!!!

Pros

This system is very easy to use and keeps up with your patients. What I like the most about it is that it has automatic reminders in place, and will send a link for new patient forms, to new patients after they have scheduled an appointment. Love it! This automatically takes a step away from us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Influx MD Pricing

Starting from
US$64,00/month
Pricing options
Free Trial
Subscription
Value for money

Standard: $64/month when billed annually (or $75 when billed monthly). 1000 contacts, unlimited users, and unlimited emails.

Professional: $106/month when billed annually (or $125 when billed monthly). 1000 contacts, unlimited users, and unlimited emails. HIPAA compliant, Medical Image Library, Health and Wellness Library.

Enterprise: $213/month when billed annually (or $225 when billed monthly). 1000 contacts, unlimited users, and unlimited emails. Multiple Locations, Business Intelligence & Analitics

Influx MD Features

  • Activity Dashboard
  • Automatic Notifications
  • Calendar Management
  • Customizable Templates
  • HIPAA Compliance
  • Reminders
  • Self Service Portal
  • Workflow Management

  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Customizable Reporting
  • Document Management
  • Document Storage
  • Records Management
  • Reporting & Statistics

Additional information for Influx MD

Key features of Influx MD

  • Accounting integration
  • Activity dashboard
  • Audience targeting
  • Auto-responders
  • Automatic notifications
  • Automatic reminders
  • CRM integration
  • Calendar management
  • Campaign segmentation
  • Chat
  • Click-through tracking
  • Contact database
  • Contact management
  • Custom fields
  • Customizable templates
  • Data import/export
  • Data mapping
  • Drag & drop interface
  • Drip email marketing
  • Email integration
  • Email invitations & reminders
  • Email marketing
  • Event calendar
  • Event scheduling
  • Event triggered actions
  • Forms management
  • HIPAA compliance
  • Instant messaging
  • Lead management
  • Lead nurturing
  • Marketing automation
  • Multi-channel marketing
  • Patient communications
  • Performance reports
  • Registration management
  • Security & encryption
  • Self service portal
  • Self-learning
  • Survey management
  • Surveys & feedback
  • Training management
  • Video streaming
  • Visual analytics
  • Workflow management
  • eLearning management

Benefits

  • Use Influx MD’s built-in medical CRM to manage a contact database and view a single page view of all relevant information for every lead. The Clinic Link self-service support portal also provides leads with educational resources, communications, and schedules.

  • Create secure forms for contact, registrations, information collection, and education with the Influx MD form builder with a drag and drop interface. Forms can be integrated into any website to gather leads or data.

  • Schedule events including live seminars, one-on-one sales meetings, telephone information sessions, and more with Influx MD’s events scheduling tool with a schedule builder, drag and drop interface, registration forms, self-scheduling tool, and reminders.

  • Manage security and compliance with features such as data privacy within the communication channels, HIPAA compliance for collecting data, and guaranteed compliance for online meetings and events.

  • Communicate effectively and securely with leads thanks to Influx MD’s integrated email and messaging tools. Clients can use the Clinic Link platform to message health professionals and emails can be sent directly from within Influx MD.

  • Influx MD FAQs

    Below are some frequently asked questions for Influx MD.

    Q. What type of pricing plans does Influx MD offer?

    Influx MD offers the following pricing plans:

    Starting from: US$64,00/month

    Pricing model: Subscription

    Free Trial: Available

    Standard: $64/month when billed annually (or $75 when billed monthly). 1000 contacts, unlimited users, and unlimited emails.

    Professional: $106/month when billed annually (or $125 when billed monthly). 1000 contacts, unlimited users, and unlimited emails. HIPAA compliant, Medical Image Library, Health and Wellness Library.

    Enterprise: $213/month when billed annually (or $225 when billed monthly). 1000 contacts, unlimited users, and unlimited emails. Multiple Locations, Business Intelligence & Analitics

    Q. What are the main features of Influx MD?

    Influx MD offers the following features:

    • Accounting integration
    • Activity dashboard
    • Audience targeting
    • Auto-responders
    • Automatic notifications
    • Automatic reminders
    • CRM integration
    • Calendar management
    • Campaign segmentation
    • Chat
    • Click-through tracking
    • Contact database
    • Contact management
    • Custom fields
    • Customizable templates
    • Data import/export
    • Data mapping
    • Drag & drop interface
    • Drip email marketing
    • Email integration
    • Email invitations & reminders
    • Email marketing
    • Event calendar
    • Event scheduling
    • Event triggered actions
    • Forms management
    • HIPAA compliance
    • Instant messaging
    • Lead management
    • Lead nurturing
    • Marketing automation
    • Multi-channel marketing
    • Patient communications
    • Performance reports
    • Registration management
    • Security & encryption
    • Self service portal
    • Self-learning
    • Survey management
    • Surveys & feedback
    • Training management
    • Video streaming
    • Visual analytics
    • Workflow management
    • eLearning management

    Q. Who are the typical users of Influx MD?

    Influx MD has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Influx MD support?

    Influx MD supports the following languages:

    English

    Q. What type of pricing plans does Influx MD offer?

    Influx MD has the following pricing plans:

    Subscription

    Q. Does Influx MD support mobile devices?

    We do not have any information about what devices Influx MD supports

    Q. What other apps does Influx MD integrate with?

    Influx MD integrates with the following applications:

    CallRail, Mailgun, SendGrid

    Q. What level of support does Influx MD offer?

    Influx MD offers the following support options:

    Online Support, Phone Support