Influx MD

Sales & marketing solution for healthcare professionals

About Influx MD

Influx MD is an all-in-one sales and marketing solution designed for healthcare professionals from solo, group, or hospital medical programs, with a built-in medical CRM. With tools for lead management, email marketing, form building, event scheduling, and online, self-service training and seminars, Influx MD provides medical practices with the tools needed generate and manage leads through marketing.

To aid with contact management, communication, and improved customer satisfaction, Influx MD provides an in-built customer relationship management (CRM) tool. Users can manage contacts from a database of leads with contact information mapped from other applications, and communications can be carried out through email integration or Influx MD’s in-built secure messaging service. Influx MD also facilitates lead management and marketing with tools including agent dashboards, lead source and engagement tracking, workflow management, an email campaign builder, marketing automation, campaign management, list segmentation, nurture campaigns, and more.

Education can be integrated into workflows by uploading and streaming video anywhere within a workflow or as an additional resource for patients to facilitate self learning. With the aim of engaging and motivating leads, Influx MD allows users to create or upload videos, virtual seminars, quizzes, surveys, and more, and track participation with automatic notes, test scores, and completion reports.

Key benefits of Influx MD

  • Use Influx MD’s built-in medical CRM to manage a contact database and view a single page view of all relevant information for every lead. The Clinic Link self-service support portal also provides leads with educational resources, communications, and schedules.

  • Create secure forms for contact, registrations, information collection, and education with the Influx MD form builder with a drag and drop interface. Forms can be integrated into any website to gather leads or data.

  • Schedule events including live seminars, one-on-one sales meetings, telephone information sessions, and more with Influx MD’s events scheduling tool with a schedule builder, drag and drop interface, registration forms, self-scheduling tool, and reminders.

  • Manage security and compliance with features such as data privacy within the communication channels, HIPAA compliance for collecting data, and guaranteed compliance for online meetings and events.

  • Communicate effectively and securely with leads thanks to Influx MD’s integrated email and messaging tools. Clients can use the Clinic Link platform to message health professionals and emails can be sent directly from within Influx MD.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Create email marketing campaigns with a predefined budget and start and end dates
    Lead profiles are created for each contact with information from multiple sources including forms, emails, phone calls, Facebook, integrations, and more
    Email integration allows users to send and receive emails directly within Influx MD
    The form builder allows users to develop registration forms, quizzes, contact forms, surveys, and more
    The lead dashboard helps users to prioritize daily lead-related tasks according to the workflow
    Email marketing campaigns can be sent to specific user segments using the list management tool
    Reports can be generated to provide users with insight into lead interaction
    The drag and drop schedule builder allows users to organize staff, tasks, and events
    Medical practices can create self-service portals for their leads to view messages, schedules, progress, and more
    Communication between businesses and clients is secure and encrypted through the Clinic Link messaging platform
    Surveys can be created and deployed to leads with Clinic Link self-service portal to gather information
    Educational content and courses can be assigned to clients and progress is tracked automatically
    View 13 more
    Influx MD screenshot: Create email marketing campaigns with a predefined budget and start and end dates Influx MD screenshot: Lead profiles are created for each contact with information from multiple sources including forms, emails, phone calls, Facebook, integrations, and more Influx MD screenshot: Email integration allows users to send and receive emails directly within Influx MD Influx MD screenshot: The form builder allows users to develop registration forms, quizzes, contact forms, surveys, and more Influx MD screenshot: The lead dashboard helps users to prioritize daily lead-related tasks according to the workflow Influx MD screenshot: Email marketing campaigns can be sent to specific user segments using the list management tool Influx MD screenshot: Reports can be generated to provide users with insight into lead interaction Influx MD screenshot: The drag and drop schedule builder allows users to organize staff, tasks, and events Influx MD screenshot: Medical practices can create self-service portals for their leads to view messages, schedules, progress, and more Influx MD screenshot: Communication between businesses and clients is secure and encrypted through the Clinic Link messaging platform Influx MD screenshot: Surveys can be created and deployed to leads with Clinic Link self-service portal to gather information Influx MD screenshot: Educational content and courses can be assigned to clients and progress is tracked automatically

    Features

    Total features of Influx MD: 79

    • A/B Testing
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Alerts/Notifications
    • Analytics/ROI Tracking
    • Appointment Management
    • Archiving & Retention
    • Audience Targeting
    • Audit Management
    • Auto-Responders
    • CAN SPAM Compliance
    • CRM
    • Calendar Management
    • Campaign Management
    • Campaign Segmentation
    • Chat/Messaging
    • Click Tracking
    • Collaboration Tools
    • Contact Database
    • Contact Management
    • Customizable CTAs
    • Customizable Fields
    • Customizable Templates
    • Dashboard
    • Data Extraction
    • Data Import/Export
    • Data Mapping
    • Data Security
    • Drag & Drop
    • Drip Campaigns
    • Dynamic Content
    • Email Invitations & Reminders
    • Email Management
    • Email Marketing
    • Event Calendar
    • Event Scheduling
    • Event Triggered Actions
    • For Healthcare
    • Forms Management
    • HIPAA Compliant
    • Image Library
    • Interaction Tracking
    • Landing Pages/Web Forms
    • Lead Capture
    • Lead Database Integration
    • Lead Distribution
    • Lead Management
    • Lead Notifications
    • Lead Nurturing
    • Lead Qualification
    • Lead Segmentation
    • Lead Verification/Validation
    • Live Chat
    • Marketing Automation
    • Multi-Channel Marketing
    • Online Forms
    • Patient Communications
    • Patient Management
    • Performance Metrics
    • Pipeline Management
    • Process/Workflow Automation
    • Registration Management
    • Reminders
    • Reporting/Analytics
    • SSL Security
    • Segmentation
    • Self Service Portal
    • Self-Learning
    • Source Tracking
    • Spam Blocker
    • Survey/Poll Management
    • Surveys & Feedback
    • Template Management
    • Training Management
    • Video Streaming
    • Visual Analytics
    • Website Visitor Tracking
    • Workflow Management

    Alternatives

    Zoho CRM

    4,2
    #1 Alternative to Influx MD
    Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

    Marketing 360

    4,7
    #2 Alternative to Influx MD
    Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the...

    User.com

    4,6
    #3 Alternative to Influx MD
    User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data...

    monday.com

    4,6
    #4 Alternative to Influx MD
    monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

    Reviews

    Overall rating

    4,5 /5
    (15)
    Value for Money
    4,3/5
    Features
    4,3/5
    Ease of Use
    4,7/5
    Customer Support
    4,7/5

    Already have Influx MD?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 15
    Felecia E.
    Overall rating
    • Industry: Medical Practice
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The software has helped increase business tremendously. It's been wonderful.

    Reviewed on 2017/12/07

    Increased patient volume and revenue.

    Increased patient volume and revenue.

    Pros

    The lead tracking system and how IFX has been able to customize to our needs and workflows is exceptional. This software is so helpful in keeping track of patients progress through our program and education, they get to surgery more quickly. Getting this software has transformed our practice in a very positive way.

    Cons

    In the beginning it was difficult for us making the transition because we had very particular workflows we wanted built in to the software, so it took a little bit of time and effort to get it customized just for us, but this is like with anything. So I don't really see this a fault but I don't really have any cons to offer.

    Greg I.
    Overall rating
    • Industry: Medical Practice
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent Software That Enables Rapid Growth

    Reviewed on 2019/06/17

    In a word, transformative. In certain types of medical practices, you need to screen a quite a few...

    In a word, transformative. In certain types of medical practices, you need to screen a quite a few people to get to the people you can help. InfluxMD allowed my team to scale the number of people we engage with, while providing leads with a great experience.

    We are on pace to doubling our practice from last year.

    Pros

    • Ability to customize the software to our specific process needs
    • Customizable views for each agent, so each agent knows who they need to reach each day
    • Ease of use – Everyone on the team, tech savvy or not, has quickly adopted to using InfluxMD
    • Ability to text have text and email conversations with leads; all captured in the same place.
    • Good reporting
    • Very responsive support team

    Cons

    • Ability to go backward in the process. InfluxMD, once you have completed a step. We have designed around this, though we always have a small handful of exceptions.
    • Integration with our EMR would be a great feature.

    Samantha K.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Easy. Customization.

    Reviewed on 2017/11/16

    Great marketing source.

    Great marketing source.

    Pros

    The clients have easy access to me. It allows you to see all interactions between the different users. If you are in the elite program and have the videos being sent to inactive clients, it's a good marketing source. It's customization is helpful.

    Cons

    It's had a few glitches overtime. I wish it generated a report showing a pie chart of percentages of which referral source referred how many clients.

    Response from ifX medical

    Hi Samantha.
    Did you know Influx MD has a custom report builder?
    The report you are looking for can be built quite easily if you are recording referral sources.
    The fastest way to get this report is to contact your support team and ask them to build it for you.
    Thanks for being an Influx MD Champion!

    Lindsey J.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Great company that will tailor your website/software to your needs

    Reviewed on 2017/11/16

    Pros

    Software tailored to practice needs
    Allows us to have customizable patient education using our physicians rather than just general health handouts found online or through other video softwares (like Emmi)
    Lead alerts sent via email to remind one to follow up

    Cons

    It would be nice if the software were able to link to practice scheduling software so that when we check someone in on our EMR it automatically marks the patient's attendance on this software.

    Bryan W.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Works very well with the management of lead tracking and analysis of spending.

    Reviewed on 2017/11/17

    Pros

    Information is entered with multiple users at multiple locations. All users then have access to the leads and more importantly can search for information that each user needs.

    Cons

    Has many additional capabilities that need to be taught to be full utilized. This work can be tedious but it is worth it in the long run because it makes you better and also enables you to understand your marketing efforts and spend.

    Showing 5 reviews of 15 Read all reviews

    Influx MD FAQs

    Below are some frequently asked questions for Influx MD.

    Influx MD offers the following pricing plans:

    • Starting from: US$64,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    We do not have any information about Influx MD features

    Influx MD has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Influx MD supports the following languages:

    English

    Influx MD supports the following devices:

    Influx MD integrates with the following applications:

    CallRail, Mailgun, SendGrid

    Influx MD offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

    See all software categories found for Influx MD.