About Priava

Priava is a cloud-based venue and event management system designed for venues, museums and galleries, performing arts organizations, caterers, universities, governments, and other market sectors. The platform includes tools for managing availability, reservations, resources, logistics, customers, catering, reporting, and more.

With Priava, users can manage multiple events and venues simultaneously. The universal search function allows users to locate any account record, contact, or event. Through the booking chart, users can create bookings, view events scheduled for different days, weeks, months, or years, and run conflict checks to eliminate double bookings. Color-coding on the booking chart gives users an at-a-glance view of tentative and confirmed events.

Priava’s built-in customer relationship management (CRM) allows users to associate events with multiple contacts. Users can view the history of all their relationships, and track correspondence against customers, accounts, or events. Leads and enquiries can be managed, and the reasons for wins or losses can be tracked. Users can also categorize records to target marketing communications. Priava offers a range of report templates, with the ability for users to create custom reports, preview, save, print, and search within reports, and export to PDF, Word, or Excel.

Key benefits of Priava

  • With the booking chart, users can view availability and bookings by day, week, month, or year, book events, run conflict checks to eliminate double-booking, and track event statuses at-a-glance with color-coding.

  • The built-in customer relationship management (CRM) system allows users to associate multiple contacts with events, view relationship histories, and track correspondence against customers, accounts, or events.

  • Users can categorize records to enable targeted marketing, and track reasons for winning or losing events.

  • Priava offers pre-built report templates, and users can also create their own custom reports, and save, preview, print, export, and search within reports.

  • The universal search allows users to locate any contact, event, or account record, which streamlines the management of multiple events and venues.

  • Devices

    Business size

    S M L

    Markets

    United States, United Kingdom, Australia

    Supported Languages

    English

    Images

    View 7 more
    Priava screenshot: Priava screenshot: Priava screenshot: Priava screenshot: Priava screenshot: Priava screenshot:

    Features

    Total features of Priava: 16

    • API
    • Automatic Backup
    • Categorization
    • Charting
    • Customer Accounts
    • Customizable Reporting
    • Event Calendar
    • Event Scheduling
    • History Tracking
    • Lead Management
    • PCI DSS Compliance
    • Room Booking
    • SSL Security
    • Search Functionality
    • Status Tracking
    • User Management

    Alternatives

    EZOfficeInventory

    4,6
    #1 Alternative to Priava
    Track and manage check-outs, locations and maintenance schedules of your assets with our cloud based asset management...

    eSPACE

    4,4
    #2 Alternative to Priava
    eSPACE is a web-based facilities management software solution that offers features such as event management, work order...

    MemberClicks

    4,4
    #3 Alternative to Priava
    Associations, chambers, AMC’s, and other member-based organizations use MemberClicks’ integrated software solutions for...

    Ticket Tailor

    4,9
    #4 Alternative to Priava
    Sell tickets online with Ticket Tailor - an event ticketing platform famous for low fees, a simple to use and feature...

    Reviews

    Overall rating

    4,3 /5
    (18)
    Value for Money
    4,1/5
    Features
    4,2/5
    Ease of Use
    4,5/5
    Customer Support
    4,8/5

    Already have Priava?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 18
    Kerry P.
    Overall rating
    • Industry: Events Services
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    User friendly

    Reviewed on 2020/02/07

    Good customer service from [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] although...

    Good customer service from [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] although sometimes issues take a long time to get resolved (not their fault, it's possibly the wider design team).

    We moved from an old outdated CRM system so this is a dream compared to what we had before. Reporting has improved although I do find some of the reports tricky to set up.

    Pros

    On a day to day basis it's generally easy to use

    Cons

    Some reports are tricky to set up / understand.

    Some issues take quite long to get resolved.

    Amie M.
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Priava and {10-11} Carlton House Terrace

    Reviewed on 2020/02/11

    The team has been extremely supportive in the lead up to and since our live date. There have been a...

    The team has been extremely supportive in the lead up to and since our live date. There have been a few instances where problems have occurred, but overall we are very happy with the product.

    Pros

    Integration capabilities (API with various external systems)
    Calendar module for internal clients
    Reporting functions
    Seamless contracting

    Cons

    Some areas of our business have been set up in a way that's not immediately logical.

    Rebecca P.
    Overall rating
    • Industry: Hospitality
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Review of Priava for Multi-Stadia

    Reviewed on 2020/02/07

    We use the system on a weeky basis to analyse the business - this incudes; enquiry levels, lost...

    We use the system on a weeky basis to analyse the business - this incudes; enquiry levels, lost booking reasons and conversion percentage. We also use the live diary to identify hot spots and areas of focus. Working within stadia, the diary page is very important for highlighting things that will impact availability and accessibility of the venue - e.g; match days, concerts and stadium refurbs or general mantenance work. Team training is key to the success of the system and to quickly establish 'standards' that wprk for your business - e.g; the use of 'notes' and 'tasks'.

    Pros

    First of all, the support team are fantastic - really accessible, responsive and quick to resolve any issues or queries. The diary view is very clear and the system overall is easy to navigate. I like how you can export the reports into excel, so that the data can then be exported into other formats. I like the multi-venue functionality which allows me to have constant access to all venues which also means that data can be reported on for individuals, agencies and companies as a whole.

    Cons

    The thing I like least about the software is how the opportunities and events are split in the system which means that you have to report seperately on each element rather than just have combined figures - examples would include the lost bookings reports. We dont use some of the functionalities such as 'copy event' (which are designed to save time) due to the fact that we also have to report on our enquiry levels so every event has to go into the system as an opportunity first even if we know its 100% going ahead. Whilst I like the fat that the system can be tailored with options to add filters to reports, it can be very time consuming when items are later added as you then have to go through each report and report filter to ensure the item has been added if required (this can easily be missed).

    Angela P.
    Overall rating
    • Industry: Events Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Fantastic event management software for our Conference & Exhibition Venue.

    Reviewed on 2020/02/10

    We use Priava on a daily (hourly) basis managing our Conference, Meeting Room and Exhibition Venue...

    We use Priava on a daily (hourly) basis managing our Conference, Meeting Room and Exhibition Venue with ease. It has also allowed us to become paper free as a department.

    Pros

    Priava's top benefit is that is it cloud based, so can be accessed from any device, meaning no need to be bound to the office, or event have the 'work' laptop with you.

    The system is easy to use but designed to offer everything you need. It produces detailed and accurate reports at the click of a button, as well as function sheets, contracts, invoices etc.

    You select the modules that you are right for your venue, meaning you only pay for what you need, perfect for smaller venues.

    Priava support are very quick at resolving any issues, and excellent at tailoring reports to meet our specific venue needs. There are always new updates to continuously improve functionality.

    Cons

    We haven't really noticed any issues with Priava, and any small issues initially (teething problems when using a new system) were resolved straight away.

    Ruby C.
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Review

    Reviewed on 2020/02/11

    We have had several problems with the update and other issues to do with GDPR.
    Most of the issues...

    We have had several problems with the update and other issues to do with GDPR.
    Most of the issues have been solved but it has taken a long time.

    Pros

    The software has changed considerably since we first introduced it to the venue.
    The Chart is better and easier to use, the quick adding event is also good to use.

    Cons

    Its very hard to copy over individual items if it is a multiple event, you have to put them in singly.
    We also like our rooms to go in a certain order so we have to put this in time order so it can get confusing and take allot of time

    Showing 5 reviews of 18 Read all reviews

    Priava FAQs

    Below are some frequently asked questions for Priava.

    Priava offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Available

    14-day free trial, no credit card required. Contact Priava for full pricing information.

    Priava offers the following features:

    • Availability management
    • Booking chart
    • Color-coded event statuses
    • Conflict checking
    • Correspondence tracking
    • Customer management
    • Customizable reporting
    • Enquiry management
    • Event & booking value tracking
    • Event booking
    • Event management
    • Lead management
    • Multiple calendar views
    • PCI DSS compliance
    • Record categorization
    • Relationship histories
    • Report templates
    • Universal search
    • Venue booking
    • Venue management
    • Venue setup
    • Win/loss reason tracking

    Priava has the following typical customers:

    Large Enterprises, Mid Size Business

    Priava supports the following languages:

    English

    We do not have any information about what devices Priava supports

    Priava integrates with the following applications:

    HubSpot CRM, Mailchimp, Oracle CRM On Demand, SAP CRM, Salesforce Sales Cloud, Xero

    Priava offers the following support options:

    Phone Support, Online Support, FAQs

    Related categories

    See all software categories found for Priava.