Priava

Priava

Enterprise event & venue management booking system

4.1/5 (10 reviews)

Priava Overview

Priava is a cloud-based venue and event management system designed for venues, museums and galleries, performing arts organizations, caterers, universities, governments, and other market sectors. The platform includes tools for managing availability, reservations, resources, logistics, customers, catering, reporting, and more.

With Priava, users can manage multiple events and venues simultaneously. The universal search function allows users to locate any account record, contact, or event. Through the booking chart, users can create bookings, view events scheduled for different days, weeks, months, or years, and run conflict checks to eliminate double bookings. Color-coding on the booking chart gives users an at-a-glance view of tentative and confirmed events.

Priava’s built-in customer relationship management (CRM) allows users to associate events with multiple contacts. Users can view the history of all their relationships, and track correspondence against customers, accounts, or events. Leads and enquiries can be managed, and the reasons for wins or losses can be tracked. Users can also categorize records to target marketing communications. Priava offers a range of report templates, with the ability for users to create custom reports, preview, save, print, and search within reports, and export to PDF, Word, or Excel.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, United Kingdom, United States

Supported Languages

English

Priava Reviews

Overall rating
4.1/5
90% positive reviews
2
Excellent
7
Very good
1
Average
0
Poor
0
Terrible
Ashleigh H.

Venues & Events Palmerston North

Used Daily for 2+ years
Reviewed on 2019/07/14
Review Source: Capterra

Pros

Priava has drastically improved our ability to manage events and share information. Being able to work in the cloud, use the system for document recording by individual events and share calendars and bookings across multiple venues has enabled a more collaborative approach to our work within the venues and events team, and has provided the ability for transparency on our events and information. We love that so many areas of the system are able to be customised to suit the operation of our venues and requirements,

Cons

Hard to comment! The only thing perhaps is that it is a bit slower if the PC does not have chrome installed(not all council computers have this software)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Angie C.

Easy to Use

Used Daily for 2+ years
Reviewed on 2019/09/11
Review Source: Capterra

So far i have had a very good experience with the software. Made our booking system much effective and easy from day to day.
We can also check all bookings by just going to the Dashboard and can easily let clients know room availability.

Pros

It is very specific. Can create reports in a flash. Easy to check if there are mistakes in data entry.
Easy to edit with Proforma invoices prior to exporting the actual invoices that minimizes customer complaints.
Easy to use for submitting a quote to clients.

Cons

When there are times that it just does not function or it freezes. I have to contact the support team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tracy K.

Priava

Used Daily for 2+ years
Reviewed on 2019/09/11
Review Source: Capterra

I have seen the Priava software develop from its original Functions Perfect design and evolve to the Events Perfect software before launching with the current Priava format. The software can be tailored for individual use in some areas which has allowed a lot of flexibility. A great software program that can now be accessed anywhere online.

Pros

The program is easy to use, easy to train new members and can be adapted for individual use in some areas.
The support on hand for any issues is excellent.

Cons

The administration side can be slightly tricky for new admin users but I do believe the new software coming out will assist in this process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Samantha J.

Priava ticks the boxes!

Used Daily for 2+ years
Reviewed on 2019/09/11
Review Source: Capterra

Priava has been crucial in managing our events. I think without it we'd be using several different programs to keep track of everything rather than just the one comprehensive system.

Pros

I found this software to be reasonably adaptable to suit my business purposes. Once set up it's really easy to use and has excellent reporting capabilities.

Cons

Not being able to access it on my phone and the cost.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Darren G.

easy to use train staff in no time.

Used Daily for 2+ years
Reviewed on 2017/06/07
Review Source: Capterra

empowerment for staff. Financial tracking beyond GL codes. Easy annual planning with the repeat function.

Pros

not relying on internal servers and IT for upgrades. Being in the cloud makes the package mobile. Have purchased a surface pro to deal with mobility.

Cons

reporting how its inserts comments as a picture is unclear on screen . Format to word and excel could be a lot better and dealing with comment as picture is boring. Bring on the App for Iphone and Android.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Priava Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

14-day free trial, no credit card required.
Contact Priava for full pricing information.

Priava Features

  • API
  • Customizable Reporting

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for Priava

Key features of Priava

  • Availability management
  • Booking chart
  • Color-coded event statuses
  • Conflict checking
  • Correspondence tracking
  • Customer management
  • Customizable reporting
  • Enquiry management
  • Event & booking value tracking
  • Event booking
  • Event management
  • Lead management
  • Multiple calendar views
  • PCI DSS compliance
  • Record categorization
  • Relationship histories
  • Report templates
  • Universal search
  • Venue booking
  • Venue management
  • Venue setup
  • Win/loss reason tracking

Benefits

  • With the booking chart, users can view availability and bookings by day, week, month, or year, book events, run conflict checks to eliminate double-booking, and track event statuses at-a-glance with color-coding.

  • The built-in customer relationship management (CRM) system allows users to associate multiple contacts with events, view relationship histories, and track correspondence against customers, accounts, or events.

  • Users can categorize records to enable targeted marketing, and track reasons for winning or losing events.

  • Priava offers pre-built report templates, and users can also create their own custom reports, and save, preview, print, export, and search within reports.

  • The universal search allows users to locate any contact, event, or account record, which streamlines the management of multiple events and venues.

  • Priava FAQs

    Below are some frequently asked questions for Priava.

    Q. What type of pricing plans does Priava offer?

    Priava offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    14-day free trial, no credit card required.
    Contact Priava for full pricing information.

    Q. What are the main features of Priava?

    Priava offers the following features:

    • Availability management
    • Booking chart
    • Color-coded event statuses
    • Conflict checking
    • Correspondence tracking
    • Customer management
    • Customizable reporting
    • Enquiry management
    • Event & booking value tracking
    • Event booking
    • Event management
    • Lead management
    • Multiple calendar views
    • PCI DSS compliance
    • Record categorization
    • Relationship histories
    • Report templates
    • Universal search
    • Venue booking
    • Venue management
    • Venue setup
    • Win/loss reason tracking

    Q. Who are the typical users of Priava?

    Priava has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Priava support?

    Priava supports the following languages:

    English

    Q. What type of pricing plans does Priava offer?

    Priava has the following pricing plans:

    Subscription

    Q. Does Priava support mobile devices?

    We do not have any information about what devices Priava supports

    Q. What other apps does Priava integrate with?

    Priava integrates with the following applications:

    Xero

    Q. What level of support does Priava offer?

    Priava offers the following support options:

    FAQs, Online Support, Phone Support