About Antlere

Antlere is a web-based Net Promoter Score (NPS) survey software which enables brands to distribute surveys through multiple channels and analyze customer feedback. Customers can be sent 2-question NPS surveys by email or SMS, asked in-store, or surveys can be embedded directly in websites. Antlere automatically decodes feedback for interpretation, with text analysis to give insight into trending topics, and sentiment analysis to identify positive, negative, or neutral emotion in feedback. Manual and automatic tags allow users to organize feedback and analyze trends, and the number of mentions of individual products and services can also be tracked.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Antlere

Key benefits of Antlere

  • Surveys can be distributed to customers via email ot SMS, sent out as web links, embedded directly in websites, or customers can be asked for their responses in-store.

  • Segmented campaigns can be created to determine which customers, store locations, and purchasers of which product or service have had a positive experience of the brand.

  • Survey branding can be customized with company logos, personalized introduction messages, and inline text editing.

  • Text analytics gives users insight into which topics are trending, and sentiment analysis can be used to interpret whether emotion expressed in feedback is positive, negative, or neutral.

  • Automatic and manually-generated tags allow users to organize feedback and analyze trends, and users can also track the number of times any service or product was mentioned positively.

  • Devices

    Business size

    S M L

    Markets

    United Kingdom, United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Antlere

    Images

    Antlere Software - NPS surveys can be distributed via email, SMS, web links, and more
    Antlere Software - Users can track trends, analyze text and sentiments, and more
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    Antlere Software - NPS surveys can be distributed via email, SMS, web links, and more Antlere Software - Users can track trends, analyze text and sentiments, and more

    Features

    Total features of Antlere: 31

    • Campaign Segmentation
    • Customer Segmentation
    • Customizable Branding
    • Customizable Templates
    • Dashboard
    • Data Analysis Tools
    • Data Import/Export
    • Email Management
    • Email Marketing
    • Feedback Management
    • Mobile Survey
    • Multi-Channel Data Collection
    • Multi-Channel Distribution
    • Negative Feedback Management
    • Question Branching
    • Question Piping
    • Referral Tracking
    • Reporting & Statistics
    • Reporting/Analytics
    • Response Validation
    • SMS Messaging
    • Sentiment Analysis
    • Skip Logic
    • Support Audio/Images/Video
    • Survey Builder
    • Survey/Poll Management
    • Surveys & Feedback
    • Tagging
    • Text Analysis
    • Trend Analysis
    • URL Customization

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    Reviews

    Overall rating

    4,7 /5
    (3)
    Value for Money
    5/5
    Features
    5/5
    Ease of Use
    4,7/5
    Customer Support
    5/5

    Already have Antlere?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 3 reviews of 3
    Anas A.
    Overall rating
    • Company size: 1 001-5 000 Employees
    • Used Monthly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Its pretty interactive, and easy to use.

    Reviewed on 2017/11/21

    Pros

    Antlere is self explanatory, advance, economical and high tech
    The research you conduct through it generates detailed analysis

    Cons

    There is no Cons as such but the overall trend is difficult at times to digest for companies as the analysis is so direct it troubles them

    Abdul A.
    Overall rating
    • Industry: Computer Software
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    The software is very fast and user-friendly

    Reviewed on 2017/11/15

    Too many benefits I got through this software. My business is getting better through this.

    Too many benefits I got through this software. My business is getting better through this.

    Pros

    User-friendly and the quick response is the main thing I like in this software. Besides this the features of this software are awesome.

    Cons

    Sometimes some of the issues come in front of me but I think that's because of internet connectivity. I am not 100% sure about it but it makes me awaiting sometimes.

    Mueez N.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    We at office usually require to run employee satisfaction surveys and they had all we needed.

    Reviewed on 2018/03/28

    I now know which things to concentrate on more than the other with regards to the employee...

    I now know which things to concentrate on more than the other with regards to the employee satisfaction. This softwares advance analytics pin pointed the problems and now we are working on fixing them. This was a good investment

    Pros

    The Rapid customer support responses i received while setting up my survey plus and the way you create a survey.
    Clean and simple

    Cons

    The loading time at some places of the software was a bit much plus i encountered some difficulties while creating the survey questions as some buttons that were there and were not working so i got a bit confused but than i went through the tours and contacted the support team and i was good to go

    Antlere FAQs

    Below are some frequently asked questions for Antlere.

    Antlere offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    15-day free trial, no credit card required. Basic: $49/month (paid monthly) or $39/month (paid annually). Intermediate: $99/month (paid monthly) or $79/month (paid annually). Advanced: $149/month (paid monthly) or $119/month (paid annually). Contact Antlere for Enterprise plans.

    Antlere has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Antlere supports the following languages:

    English

    Antlere supports the following devices:

    We do not have any information about what integrations Antlere has

    Antlere offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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