Antlere

Multi-channel Net Promoter Score (NPS) survey software

4,7 /5 (3 reviews) Write a Review!

Antlere Overview

What is Antlere?

Antlere is a web-based Net Promoter Score (NPS) survey software which enables brands to distribute surveys through multiple channels and analyze customer feedback. Customers can be sent 2-question NPS surveys by email or SMS, asked in-store, or surveys can be embedded directly in websites. Antlere automatically decodes feedback for interpretation, with text analysis to give insight into trending topics, and sentiment analysis to identify positive, negative, or neutral emotion in feedback. Manual and automatic tags allow users to organize feedback and analyze trends, and the number of mentions of individual products and services can also be tracked.

Antlere Overview

Pricing

Starting from
US$49,00/month

Pricing options

Free Trial
Subscription
Value for money

15-day free trial, no credit card required.
Basic: $49/month (paid monthly) or $39/month (paid annually).
Intermediate: $99/month (paid monthly) or $79/month (paid annually).
Advanced: $149/month (paid monthly) or $119/month (paid annually).
Contact Antlere for Enterprise plans.


Antlere Features

Devices
Business size
S M L
Markets
United States, United Kingdom
Supported Languages
English

Media

NPS surveys can be distributed via email, SMS, web links, and more
Users can track trends, analyze text and sentiments, and more
Antlere video Antlere screenshot: NPS surveys can be distributed via email, SMS, web links, and more Antlere screenshot: Users can track trends, analyze text and sentiments, and more

Antlere Reviews

Antlere Reviews

Overall rating
4,7
/
5
Excellent
2

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
5
Ease of Use
4,7
Customer Support
5
100% recommended this app
Anas A.

Its pretty interactive, and easy to use.


Abdul A.

The software is very fast and user-friendly

Too many benefits I got through this software. My business is getting better through this.


Mueez N.

We at office usually require to run employee satisfaction surveys and they had all we needed.

I now know which things to concentrate on more than the other with regards to the employee satisfaction. This softwares advance analytics pin pointed the problems and now we are working on fixing them. This was a good investment


Anas A.
Company size: 1 001-5 000 Employees

Its pretty interactive, and easy to use.

Used Monthly for 6-12 months
Reviewed on 2017/11/21
Review Source: Capterra

Pros

Antlere is self explanatory, advance, economical and high tech
The research you conduct through it generates detailed analysis

Cons

There is no Cons as such but the overall trend is difficult at times to digest for companies as the analysis is so direct it troubles them

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Abdul A.
Industry: Computer Software
Company size: Self Employed

The software is very fast and user-friendly

Used Daily for 1-5 months
Reviewed on 2017/11/15
Review Source: Capterra

Too many benefits I got through this software. My business is getting better through this.

Pros

User-friendly and the quick response is the main thing I like in this software. Besides this the features of this software are awesome.

Cons

Sometimes some of the issues come in front of me but I think that's because of internet connectivity. I am not 100% sure about it but it makes me awaiting sometimes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Mueez N.
Industry: Information Technology & Services
Company size: 1 001-5 000 Employees

We at office usually require to run employee satisfaction surveys and they had all we needed.

Used Daily for 1-5 months
Reviewed on 2018/03/28
Review Source: Capterra

I now know which things to concentrate on more than the other with regards to the employee satisfaction. This softwares advance analytics pin pointed the problems and now we are working on fixing them. This was a good investment

Pros

The Rapid customer support responses i received while setting up my survey plus and the way you create a survey.
Clean and simple

Cons

The loading time at some places of the software was a bit much plus i encountered some difficulties while creating the survey questions as some buttons that were there and were not working so i got a bit confused but than i went through the tours and contacted the support team and i was good to go

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,3/10
Based on 3 user ratings
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Antlere Pricing

Antlere Pricing

Starting from
US$49,00/month
Free Trial
Subscription
Value for money

15-day free trial, no credit card required.
Basic: $49/month (paid monthly) or $39/month (paid annually).
Intermediate: $99/month (paid monthly) or $79/month (paid annually).
Advanced: $149/month (paid monthly) or $119/month (paid annually).
Contact Antlere for Enterprise plans.

15-day free trial, no credit card required.
Basic: $49/month (paid monthly) or $39/month (paid annually).
Intermediate: $99/month (paid monthly) or $79/month (paid annually).
Advanced: $149/month (paid monthly) or $119/month (paid annually).
Contact Antlere for Enterprise plans.

Value for Money
5/5
Based on 3 user ratings
Compare value for money rating with alternatives
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Antlere Features

Antlere Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
5/5
Based on 3 user ratings
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Categories

Additional information for Antlere

Additional information for Antlere

Key features of Antlere

  • Campaign segmentation
  • Customer segmentation
  • Customizable branding
  • Data analysis tools
  • Embeddable surveys
  • Inline editing
  • Loyalty discounts
  • Loyalty meter
  • Manual & automatically generated tags
  • Mobile surveys
  • Multiple question types
  • Online surveys
  • Personalized introduction messages
  • Product & service mention tracking
  • Sentiment analysis
  • Survey stats
  • Text analytics
  • Trend analysis

Benefits

  • Surveys can be distributed to customers via email ot SMS, sent out as web links, embedded directly in websites, or customers can be asked for their responses in-store.

  • Segmented campaigns can be created to determine which customers, store locations, and purchasers of which product or service have had a positive experience of the brand.

  • Survey branding can be customized with company logos, personalized introduction messages, and inline text editing.

  • Text analytics gives users insight into which topics are trending, and sentiment analysis can be used to interpret whether emotion expressed in feedback is positive, negative, or neutral.

  • Automatic and manually-generated tags allow users to organize feedback and analyze trends, and users can also track the number of times any service or product was mentioned positively.

  • Antlere FAQs

    Antlere FAQs

    Below are some frequently asked questions for Antlere.

    Q. What type of pricing plans does Antlere offer?

    Antlere offers the following pricing plans:

    Starting from: US$49,00/month

    Pricing model: Subscription

    Free Trial: Available

    15-day free trial, no credit card required. Basic: $49/month (paid monthly) or $39/month (paid annually). Intermediate: $99/month (paid monthly) or $79/month (paid annually). Advanced: $149/month (paid monthly) or $119/month (paid annually). Contact Antlere for Enterprise plans.

    Q. What are the main features of Antlere?

    Antlere offers the following features:

    • Campaign segmentation
    • Customer segmentation
    • Customizable branding
    • Data analysis tools
    • Embeddable surveys
    • Inline editing
    • Loyalty discounts
    • Loyalty meter
    • Manual & automatically generated tags
    • Mobile surveys
    • Multiple question types
    • Online surveys
    • Personalized introduction messages
    • Product & service mention tracking
    • Sentiment analysis
    • Survey stats
    • Text analytics
    • Trend analysis

    Q. Who are the typical users of Antlere?

    Antlere has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Antlere support?

    Antlere supports the following languages:

    English

    Q. What type of pricing plans does Antlere offer?

    Antlere has the following pricing plans:

    Subscription

    Q. Does Antlere support mobile devices?

    We do not have any information about what devices Antlere supports

    Q. What other apps does Antlere integrate with?

    We do not have any information about what integrations Antlere has

    Q. What level of support does Antlere offer?

    Antlere offers the following support options:

    Phone Support, Online Support