eMaintenance+

Mobile maintenance & asset management software

4,4 /5 (13 reviews) Write a Review!

eMaintenance+ Overview

What is eMaintenance+?

eMaintenance+ is a maintenance and repair task management software which provides users with the tools to manage maintenance activities, contractors, asset performance and compliance issues online. With native mobile apps for iOS and Android devices, eMaintenance+ gives users the flexibility to manage tasks, access job lists, locate assets and respond to new jobs anytime, from anywhere. As a global, scalable solution, eMaintenance+ supports multiple countries, languages, and currencies.

Features such as maintenance request logging, tracking and reporting, plus automated contractor dispatch and role-based automated notifications help users manage reactive maintenance tasks. Users can also manage reactive maintenance with contractor job quotations and live management reporting of repair status. Automated scheduling and notifications allow users to manage scheduled maintenance effectively.

eMaintenance+ helps users manage contractors with SLA and contract monitoring technology, GeoMapper tools, contractor performance ratings, and online invoice approvals. Asset management features allow users to track and report on planned maintenance, monitor asset performance, measure asset downtime, and manage warranties. Predefined management reports give users insight into business performance. Users can see live profit & loss (P&L) information on budgeting, invoicing and purchasing at-a-glance from a graphical dashboard.

The eMaintenance+ document library gives users quick and central access to all documents relating to contractors, sites, assets and tasks. Full audit trail features support regulatory compliance and reporting. eMaintenance+ also offers a number of optional modules including event reporting, safety auditing, and invoicing.

eMaintenance+ Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Urgent Technology directly for detailed pricing.


eMaintenance+ Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, Germany, Brazil, Mexico
Supported Languages
Dutch, English, French, German, Spanish

Media

See live information on tasks and invoices via the graphical dashboard-style display
Workflow ‘drag and drop’ design enables users to redefine the workflow of their operation
Create, track and manage reactive maintenance tasks
Store all documents relating to contractors, sites, assets and tasks through the document library
Create, access and search maintenance tasks on mobile
View task summary with site, status, description and repair structure information
eMaintenance+ screenshot: See live information on tasks and invoices via the graphical dashboard-style display eMaintenance+ screenshot: Workflow ‘drag and drop’ design enables users to redefine the workflow of their operation eMaintenance+ screenshot: Create, track and manage reactive maintenance tasks eMaintenance+ screenshot: Store all documents relating to contractors, sites, assets and tasks through the document library eMaintenance+ screenshot: Create, access and search maintenance tasks on mobile eMaintenance+ screenshot: View task summary with site, status, description and repair structure information

eMaintenance+ Reviews

eMaintenance+ Reviews

Overall rating
4,4
/
5
Excellent
5

Very good
8

Average
0

Poor
0

Terrible
0

Value for Money
4,4
Features
3,8
Ease of Use
4,2
Customer Support
4,6
100% recommended this app
Anders K.

Great experience, very user friendly and ensures you can manage your assets efficient


Jean-paul C.

Overall Performance

Maintenance of Petrol Stations (1700)


Andrew F.

Somewhat tedious in moving around which will get better once familiar.

Unknown


Jason W.

Easy to use platform

Overall the experience is positive. I frequently take suggestions from contractors and pass this onto support. The support team are helpful and strive to provide a quality service. Development can take time and more often than not, there is a wait involved to see improvements implemented into the system. There is the ability to fast track this as a chargeable item.


Carla L.

CMMS -

The experience is great the team are very approachable and will endeavour to resolve any issue as quickly as possible.


Anders K.
Industry: Construction
Company size: 1 001-5 000 Employees

Great experience, very user friendly and ensures you can manage your assets efficient

Used Daily for 1+ year
Reviewed on 2017/11/03
Review Source: Capterra

Pros

The software is very user friendly, easy to use and the flexibility to adapt to different workflows and processes makes the software very valuable as you don´t need a lot of development if you find new more efficient and optimized ways of working. Furthermore it allows you to manage your assets in a lean and efficient way and reducing the manual input to a minimum but gives you a good overview to action any pain points or poor performance.

Cons

Still some development needed on the app, but it is coming on-going and Urgent Technology is working on a road map for future developments that I find very professional.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jean-paul C.
Industry: Oil & Energy
Company size: 501-1 000 Employees

Overall Performance

Used Daily for 2+ years
Reviewed on 2020/03/26
Review Source: Capterra

Maintenance of Petrol Stations (1700)

Pros

Performance
Lay-out
Export to Excel....

Cons

Interface with financial process
limited possibility to create BI reports
Sharing of reporting

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Andrew F.
Industry: Consumer Services
Company size: 201-500 Employees

Somewhat tedious in moving around which will get better once familiar.

Used Daily for 1-5 months
Reviewed on 2017/11/06
Review Source: Capterra

Unknown

Pros

Auto generated info enter pre-launch helps a lot. It allows user to enter tickets without review first. Invoicing appears to be better although still some missing components that should be included.

Cons

Some missing components that were in old system. Moving around the system seems to take some added clicks of the mouse. Need a widget to tell you when ticket was NOT sent to a contractor.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Jason W.
Industry: Retail
Company size: 5 001-10 000 Employees

Easy to use platform

Used Daily for 2+ years
Reviewed on 2020/03/18
Review Source: Capterra

Overall the experience is positive. I frequently take suggestions from contractors and pass this onto support. The support team are helpful and strive to provide a quality service. Development can take time and more often than not, there is a wait involved to see improvements implemented into the system. There is the ability to fast track this as a chargeable item.

Pros

Developers are open to suggestions on ways to improve the software. Implementation can either be free of charge if it benefits the system, or chargeable depending on its ranking score. The platform is relatively straight forward to use and you ca easily extract data out in excel to analyse.

Cons

Bugs can impact day to day use but end to end testing could alleviate these issues. Updates to fix bugs can occur during out of schedule or scheduled (quarterly) release. My preference would be to push updates out of schedule to reduce business impact.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Carla L.
Industry: Oil & Energy
Company size: 5 001-10 000 Employees

CMMS -

Used Daily for 2+ years
Reviewed on 2020/03/24
Review Source: Capterra

The experience is great the team are very approachable and will endeavour to resolve any issue as quickly as possible.

Pros

The visibility of work orders and ability to hold service providers accountable. It has enabled better budget management driving efficiencies for our operations.

Cons

The fact that some of the development pieces take too long, there are some business critical ideas coming from the users which will benefit a lot of clients that could be turned around quicker.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,6/10
Based on 13 user ratings
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eMaintenance+ Pricing

eMaintenance+ Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Urgent Technology directly for detailed pricing.

Contact Urgent Technology directly for detailed pricing.

Value for Money
4,4/5
Based on 13 user ratings
Compare value for money rating with alternatives
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eMaintenance+ Features

eMaintenance+ Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
3,8/5
Based on 13 user ratings
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Categories

Additional information for eMaintenance+

Additional information for eMaintenance+

Key features of eMaintenance+

  • Asset lifecycle management
  • Asset tracking
  • Audit trail
  • Automated scheduling
  • Benchmarking
  • Budgeting
  • Compliance management
  • Contract monitoring
  • Contractor management
  • Contractor performance rating
  • Data visualization
  • Document library
  • Document management
  • Document storage
  • Drag & drop interface
  • Email notifications
  • Estimating
  • Event reporting module
  • Geomapper tool
  • Graphical dashboard
  • Invoicing module
  • Live P&L information
  • Live management reporting of repair status
  • Maintenance reporting
  • Maintenance request logging
  • Maintenance scheduling
  • Maintenance tracking
  • Multi-currency
  • Multi-language
  • Multiple geographies
  • Preventive maintenance
  • Quotation management
  • Reactive maintenance management
  • Role-based automated notifications
  • SLA monitoring
  • Safety auditing module
  • Secure user-profiles
  • Service history tracking
  • Suite of management reports
  • Supplier application interface
  • Supplier management tool
  • Task management
  • Task planning
  • Technician management
  • Warranty management
  • Workflow management

Benefits

  • eMaintenance+ offers a global, scalable software solution by supporting multiple countries, languages, and currencies.

  • Users can gain actionable insight into business performance through a comprehensive suite of management reports.

  • Native mobile apps allow users to access job lists, locate assets, and respond to jobs on the go from iOS and Android devices.

  • Users can manage maintenance tasks and contractor dispatch activity automatically with automated scheduling and notifications.

  • eMaintenance+ provides central access to all contractor, site, asset and task-related documents through the document library.

  • eMaintenance+ FAQs

    eMaintenance+ FAQs

    Below are some frequently asked questions for eMaintenance+.

    Q. What type of pricing plans does eMaintenance+ offer?

    eMaintenance+ offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact Urgent Technology directly for detailed pricing.

    Q. What are the main features of eMaintenance+?

    eMaintenance+ offers the following features:

    • Asset lifecycle management
    • Asset tracking
    • Audit trail
    • Automated scheduling
    • Benchmarking
    • Budgeting
    • Compliance management
    • Contract monitoring
    • Contractor management
    • Contractor performance rating
    • Data visualization
    • Document library
    • Document management
    • Document storage
    • Drag & drop interface
    • Email notifications
    • Estimating
    • Event reporting module
    • Geomapper tool
    • Graphical dashboard
    • Invoicing module
    • Live P&L information
    • Live management reporting of repair status
    • Maintenance reporting
    • Maintenance request logging
    • Maintenance scheduling
    • Maintenance tracking
    • Multi-currency
    • Multi-language
    • Multiple geographies
    • Preventive maintenance
    • Quotation management
    • Reactive maintenance management
    • Role-based automated notifications
    • SLA monitoring
    • Safety auditing module
    • Secure user-profiles
    • Service history tracking
    • Suite of management reports
    • Supplier application interface
    • Supplier management tool
    • Task management
    • Task planning
    • Technician management
    • Warranty management
    • Workflow management

    Q. Who are the typical users of eMaintenance+?

    eMaintenance+ has the following typical customers:

    Mid Size Business

    Q. What languages does eMaintenance+ support?

    eMaintenance+ supports the following languages:

    Dutch, English, French, German, Spanish

    Q. What type of pricing plans does eMaintenance+ offer?

    eMaintenance+ has the following pricing plans:

    Subscription

    Q. Does eMaintenance+ support mobile devices?

    eMaintenance+ supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does eMaintenance+ integrate with?

    We do not have any information about what integrations eMaintenance+ has

    Q. What level of support does eMaintenance+ offer?

    eMaintenance+ offers the following support options:

    Phone Support, Online Support, Knowledge Base