eMaintenance+

eMaintenance+

Mobile maintenance & asset management software

4.5/5 (6 reviews)

eMaintenance+ Overview

eMaintenance+ is a maintenance and repair task management software which provides users with the tools to manage maintenance activities, contractors, asset performance and compliance issues online. With native mobile apps for iOS and Android devices, eMaintenance+ gives users the flexibility to manage tasks, access job lists, locate assets and respond to new jobs anytime, from anywhere. As a global, scalable solution, eMaintenance+ supports multiple countries, languages, and currencies.

Features such as maintenance request logging, tracking and reporting, plus automated contractor dispatch and role-based automated notifications help users manage reactive maintenance tasks. Users can also manage reactive maintenance with contractor job quotations and live management reporting of repair status. Automated scheduling and notifications allow users to manage scheduled maintenance effectively.

eMaintenance+ helps users manage contractors with SLA and contract monitoring technology, GeoMapper tools, contractor performance ratings, and online invoice approvals. Asset management features allow users to track and report on planned maintenance, monitor asset performance, measure asset downtime, and manage warranties. Predefined management reports give users insight into business performance. Users can see live profit & loss (P&L) information on budgeting, invoicing and purchasing at-a-glance from a graphical dashboard.

The eMaintenance+ document library gives users quick and central access to all documents relating to contractors, sites, assets and tasks. Full audit trail features support regulatory compliance and reporting. eMaintenance+ also offers a number of optional modules including event reporting, safety auditing, and invoicing.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, Europe and 4 others, Germany, Mexico, Middle-East and Africa, United States

Supported Languages

Dutch, English, French, German, Spanish

eMaintenance+ Reviews

Overall rating
4.5/5
100% positive reviews
3
Excellent
3
Very good
0
Average
0
Poor
0
Terrible
Graeme W.

This is absolute market leading technology for multi site multi country operations

Used Daily for 2+ years
Reviewed on 2017/11/03
Review Source: Capterra

Payback of cost benefits delivered through real time data analayis to reduce equipment downtime and monitor contractor perfromance meany payback was in less than 18 months.

Pros

It is really customizeable to the customers needs unlike many systems such as MAXIMO when you have to change YOUR business process to fit THEIR system. Real time transparent data means you can see everyhting as it happens across multiple outlets and geographies in both local language and English. Recative , Planned Maintenance and Asset managemet deliver a total end to end solution.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Anders K.

Great experience, very user friendly and ensures you can manage your assets efficient

Used Daily for 1+ year
Reviewed on 2017/11/03
Review Source: Capterra

Pros

The software is very user friendly, easy to use and the flexibility to adapt to different workflows and processes makes the software very valuable as you don´t need a lot of development if you find new more efficient and optimized ways of working. Furthermore it allows you to manage your assets in a lean and efficient way and reducing the manual input to a minimum but gives you a good overview to action any pain points or poor performance.

Cons

Still some development needed on the app, but it is coming on-going and Urgent Technology is working on a road map for future developments that I find very professional.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Monty B.

Ability to rate all end users

Used Daily for 2+ years
Reviewed on 2017/11/09
Review Source: Capterra

Pros

Transparency all end users are able to see a real-time dashboard that allows for quick resolution. Helps contractors be better prepared to tackle issues resulting in saving money and reducing down dime.

Cons

Like everything about the software, we will need input from all end users to improve all aspects of the software as needed. Also, different businesses may have unique needs that others may be able to use.

Rating breakdown

Value for Money
Ease of Use

Alejandro R.

Nice tool, the E+ experience is quite enjoying! Easy to handle.

Used Daily for 6-12 months
Reviewed on 2017/11/27
Review Source: Capterra

Time saving is huge!
We can also report that the synergy around this tool allows to excel our FM performances.

Pros

This is not the first time that I'm confront to a CMMS system. So, the most important feature that I like is the way that you can parameter assignments in the system. At the beginning I find it quite long, but when you get use to, you become more quick and the process respond is instantaneous.
Also, the way you handle work orders is quite simple. There is no need of a advanced training to use the system.

Cons

I think, it 'll be the action notes module. The parameters od this module must be enhanced on the future.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Andrew F.

Somewhat tedious in moving around which will get better once familiar.

Used Daily for 1-5 months
Reviewed on 2017/11/06
Review Source: Capterra

Unknown

Pros

Auto generated info enter pre-launch helps a lot. It allows user to enter tickets without review first. Invoicing appears to be better although still some missing components that should be included.

Cons

Some missing components that were in old system. Moving around the system seems to take some added clicks of the mouse. Need a widget to tell you when ticket was NOT sent to a contractor.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10

eMaintenance+ Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Urgent Technology directly for detailed pricing.

eMaintenance+ Features

  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Document Storage
  • Invoice Management
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Workflow Management

  • API
  • Activity Dashboard
  • Activity Tracking
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Inventory Management
  • Inventory Tracking
  • Monitoring
  • Third Party Integration

Additional information for eMaintenance+

Key features of eMaintenance+

  • Asset lifecycle management
  • Asset tracking
  • Audit trail
  • Automated scheduling
  • Benchmarking
  • Budgeting
  • Compliance management
  • Contract monitoring
  • Contractor management
  • Contractor performance rating
  • Data visualization
  • Document library
  • Document management
  • Document storage
  • Drag & drop interface
  • Email notifications
  • Estimating
  • Event reporting module
  • Geomapper tool
  • Graphical dashboard
  • Invoicing module
  • Live P&L information
  • Live management reporting of repair status
  • Maintenance reporting
  • Maintenance request logging
  • Maintenance scheduling
  • Maintenance tracking
  • Multi-currency
  • Multi-language
  • Multiple geographies
  • Preventive maintenance
  • Quotation management
  • Reactive maintenance management
  • Role-based automated notifications
  • SLA monitoring
  • Safety auditing module
  • Secure user-profiles
  • Service history tracking
  • Suite of management reports
  • Supplier application interface
  • Supplier management tool
  • Task management
  • Task planning
  • Technician management
  • Warranty management
  • Workflow management

Benefits

  • eMaintenance+ offers a global, scalable software solution by supporting multiple countries, languages, and currencies.

  • Users can gain actionable insight into business performance through a comprehensive suite of management reports.

  • Native mobile apps allow users to access job lists, locate assets, and respond to jobs on the go from iOS and Android devices.

  • Users can manage maintenance tasks and contractor dispatch activity automatically with automated scheduling and notifications.

  • eMaintenance+ provides central access to all contractor, site, asset and task-related documents through the document library.

  • eMaintenance+ FAQs

    Below are some frequently asked questions for eMaintenance+.

    Q. What type of pricing plans does eMaintenance+ offer?

    eMaintenance+ offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact Urgent Technology directly for detailed pricing.

    Q. What are the main features of eMaintenance+?

    eMaintenance+ offers the following features:

    • Asset lifecycle management
    • Asset tracking
    • Audit trail
    • Automated scheduling
    • Benchmarking
    • Budgeting
    • Compliance management
    • Contract monitoring
    • Contractor management
    • Contractor performance rating
    • Data visualization
    • Document library
    • Document management
    • Document storage
    • Drag & drop interface
    • Email notifications
    • Estimating
    • Event reporting module
    • Geomapper tool
    • Graphical dashboard
    • Invoicing module
    • Live P&L information
    • Live management reporting of repair status
    • Maintenance reporting
    • Maintenance request logging
    • Maintenance scheduling
    • Maintenance tracking
    • Multi-currency
    • Multi-language
    • Multiple geographies
    • Preventive maintenance
    • Quotation management
    • Reactive maintenance management
    • Role-based automated notifications
    • SLA monitoring
    • Safety auditing module
    • Secure user-profiles
    • Service history tracking
    • Suite of management reports
    • Supplier application interface
    • Supplier management tool
    • Task management
    • Task planning
    • Technician management
    • Warranty management
    • Workflow management

    Q. Who are the typical users of eMaintenance+?

    eMaintenance+ has the following typical customers:

    Mid Size Business

    Q. What languages does eMaintenance+ support?

    eMaintenance+ supports the following languages:

    Dutch, English, French, German, Spanish

    Q. What type of pricing plans does eMaintenance+ offer?

    eMaintenance+ has the following pricing plans:

    Subscription

    Q. Does eMaintenance+ support mobile devices?

    eMaintenance+ supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does eMaintenance+ integrate with?

    We do not have any information about what integrations eMaintenance+ has

    Q. What level of support does eMaintenance+ offer?

    eMaintenance+ offers the following support options:

    Knowledge Base, Online Support, Phone Support