Urgent

About Urgent

Urgent is a maintenance and repair task management software which provides users with the tools to manage maintenance activities, contractors, asset performance and compliance issues online. With native mobile apps for iOS and Android devices, Urgent gives users the flexibility to manage tasks, access job lists, locate assets and respond to new jobs anytime, from anywhere. As a global, scalable solution, Urgent supports multiple countries, languages, and currencies.

Features such as maintenance request logging, tracking and reporting, plus automated contractor dispatch and role-based automated notifications help users manage reactive maintenance tasks. Users can also manage reactive maintenance with contractor job quotations and live management reporting of repair status. Automated scheduling and notifications allow users to manage scheduled maintenance effectively.

Urgent helps users manage contractors with SLA and contract monitoring technology, GeoMapper tools, contractor performance ratings, and online invoice approvals. Asset management features allow users to track and report on planned maintenance, monitor asset performance, measure asset downtime, and manage warranties. Predefined management reports give users insight into business performance. Users can see live profit & loss (P&L) information on budgeting, invoicing and purchasing at-a-glance from a graphical dashboard.

The Urgent document library gives users quick and central access to all documents relating to contractors, sites, assets and tasks. Full audit trail features support regulatory compliance and reporting. Urgent also offers a number of optional modules including event reporting, safety auditing, and invoicing.