Unito

4.5 (22)
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Build the workflows you need with the tools you already have

About Unito

Unito is a simpler approach to integration that updates apps in real-time, powered by 2-way sync. Its intuitive interface and robust features have earned accolades including G2’s "High Performer Mid-Market 2024", "Best Support Winter 2024", and "Easiest Setup Winter 2024". It’s entirely no-code, meaning anyone can integrate tools they use each day without writing a single line of code.

So no more manual data entry, copy-pasting details between apps, redundant status meetings, or waiting for busy colleagues to get back to you when they can. Instead you can collaborate instantly between completely separate apps and interfaces.

Unito supports key business integration needs, including:
<li> IT and engineering: Cross-functional collaboration with other departments, e.g., sync data from Azure DevOps, ServiceNow, GitHub, GitLab, etc. with Jira, Asana, Wrike, Trello, ClickUp and many more.
</li><li> Sales: Real-time lead updates from other teams, automated CRM data enrichment, streamlined order processes.
</li><li> Support: Faster customer service with intelligent ticketing, proactive support responses.
</li><li> Marketing: Streamlined data-driven reporting, synced collaboration between project management tools, automated event booking
</li><li> Security: Unito is SOC 2 Type 2 certified, GDPR compliant, and all your data is encrypted end-to-end. Find out more here: https://unito.io/security

Users build flows to connect their tools and turn items in one into items in another with real-time updates end-to-end. So a task can become a ticket, incidents can become opportunities, records can become spreadsheet rows, and so much more.

Each flow represents the connection between tools, including fully customized rules that tell Unito what data to sync, where, and when. One flow takes the average user only 12 minutes to set up and does as much as 16 triggers or recipes in traditional automation platforms.

Browse our list of connectors right here: https://unito.io/connectors/</li>


Key benefits of Unito

  • Unito's two-way sync allows information to flow freely back-and-forth between tools, saving you from manual updates or having to build endless recipe-based automations.
  • Unito flows are fully customizable. Strip out the noise and sync only what you need with personalized rules to filter data. Set conditions based on tags, labels, assignees, custom fields, and more — whatever you need to work at your best.
  • Unito’s no-code solution means anyone can integrate apps without writing a single line of code. If you need help, our award-winning support team offers live training sessions and onboarding to make sure everything is set up to your liking.
  • Sync only new items or apply your flow’s rules to historical data, including open, completed, and archived information.
  • Unito is SOC 2 Type 2 certified, GDPR compliant, and all your data is encrypted end-to-end.

    Unito supports integrations for Airtable, Asana, Azure DevOps, Basecamp, Bitbucket, ClickUp, Confluence, Eloqua, Facebook Ads Manager, Favro, GitHub, GitLab, Google Ads, Google Analytics 4 (GA4), Google Calendar, Google Contacts, Google Sheets, HubSpot, Intercom, Jira (Cloud, Data Center, Work Management), Jira Service Management, Jotform, Mailchimp, MeisterTask, Microsoft Excel, Outlook, Miro, monday.com, MySQL, Notion, Pipedrive, PostgreSQL, Salesforce, ServiceNow, Slack, Smartsheet, Snowflake, Stripe, SurveyMonkey, Teamwork, Trello, Typeform, Wrike, Xero, Zendesk, and Zoho Projects.


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    Reviews

    Overall rating

    4.5 /5
    (22)
    Value for Money
    4.1/5
    Features
    4.3/5
    Ease of Use
    4.5/5
    Customer Support
    4.4/5

    Already have Unito?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 22
    Mansi
    Mansi
    Overall rating
    • Industry: Computer Software
    • Company size: 10,000+ Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    One of the best software for automating workflows

    Reviewed on 2023/02/04

    Pros

    It is an excellent workflow software that helped me streamline the workflow of my teams and improve collaboration. I was able to integrate it with tools like Trello, Asana, JIRA, and others to bring all of a team's tasks, projects, and conversations into one central hub.One of the most notable features is its ability to bridge communication gaps between teams and tools. I was able to create custom workflows that automatically synchronize updates, comments, and other changes across multiple platforms. This helped my teams avoid manual effort and errors, and improved the efficiency of their work processes.

    Cons

    No cons identified so far. Support team provided excellent demo.

    Tatiana
    Tatiana
    Overall rating
    • Industry: Computer Software
    • Company size: 51–200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Great tool to sync Jira with other project management systems

    Reviewed on 2018/02/19

    Pros

    I'm using Unito's Asana to Jira synchronization and it works perfectly.
    It syncs all statuses (Jira status can be mapped to any Asana section), all tasks content, comments, subtasks (available as a beta feature) back and forth.

    One little perfect detail is that it adds link to Jira ticket to the end of Asana description task, and vice versa. So two entities are linked perfectly. AND it adds a Jira ticket number to the Asana task title, very convenient.

    Before that I tried to sync two tools with Zapier and it just didn't work. Zapier integration was creating copies on task updates, statuses wouldn't work.
    So I was happy when I found Unito. The setup was really easy to do, and it works quickly. That team does a really good job!

    Also their support is great, I was able to ask and get answers to all my questions, and send them a couple of suggestions on what to improve.

    Cons

    Their pricing model.
    It's a pay per active user, meaning that each user mentioned in the ticket would cost you additional amount.

    That's independent on whether this person actually works on your project, or the ticket was just transferred to you from another team. All users that are just technical, e.g. Gitlab user, also count in.

    Martin
    Martin
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    The worst support ever

    Reviewed on 2021/10/28

    Terrible. The support reply within days (when their service is down), the support's only answer is...

    Terrible. The support reply within days (when their service is down), the support's only answer is "we are so sorry" and nothing changes. I tried to escalate the issue several times and nothing changed. So far, we are 1 month without an integration service for which we pre-paid and the support's answers are: we are so sorry, the ticket is with the developers... CRITICAL!

    Pros

    I liked the fact that we can use jira while all our partners are monitoring the progress in trello and that we can setup different flows for different project BUT this is only when the app works.

    Cons

    The sync doesn't work for over a month now! OVER ONE MONTH and the only thing the support says every day is that "the developers are working on it". Absolutely terrible customer service and we pre-paid for a whole year for a team of 10 ppl. Absolutely ridiculous, do not try this app at all!

    Shayne
    Shayne
    Overall rating
    • Industry: Internet
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Project Management made easy with a powerful integration tool

    Reviewed on 2019/04/29

    One thing that I love about Unito is that it can enable you to synchronize Asana to Jira very...

    One thing that I love about Unito is that it can enable you to synchronize Asana to Jira very easily. All statuses get synced (I'm talking about the Jira Statuses that can be mapped to Asana Sections). Everything from comments to tasks and even subtasks can be synchronized.

    Their customer support is also on point as I got all my questions answered in no time. They are also very open to suggestions that can help them improve. Dealing with a company that holds customer sovereignty highly is a wonderful experience.

    Pros

    1) General: Unito is fairly priced and appears robust. You can easily tell that the app is built keeping durability and reliability in mind. I mean, I've not witnessed any bugs or errors so far. Even the setting up process was a breeze. Unito also allowed me to seamlessly mirror my Jira/Asana approaches without any data redundancy.

    2) Synchronization Feature: The synchronization feature is very powerful and allows me to connect two applications and keep them up to date.

    Cons

    1) Data Field-Mapping: In my opinion, Unito is not fit for field-mapping, however, I've found many walkarounds around this issue and I'm pretty sure you can too. This certainly isn't a deal breaker because I've found ways to counter this.

    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great Connectivity tool

    Reviewed on 2019/12/19

    Unito helped me manage several productivity tools, as some departments preferred different tools to...

    Unito helped me manage several productivity tools, as some departments preferred different tools to manage tasks, like Trello and Asana together with Jira. Unito helped me keep everything synchronized in my favorite tool, Trello so I could really focus on getting tasks and projects done.

    Pros

    Setting up a sync was simple and very easy to do. I also liked that automation so that once It was set up, I didn't have to think about it anymore.

    Cons

    It was something I had to purchase on my own, so the cost was definitely a factor in my decision to discontinue.

    Showing 5 reviews of 22 Read all reviews

    Unito FAQs

    Below are some frequently asked questions for Unito.

    Unito offers the following pricing plans:

    • Starting from: US$99.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Basic: starting at $99/month Pro: starting at $299/month Business: starting at $769/month Enterprise: Contact us for a custom plan!

    Unito has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Unito supports the following languages:

    English, French

    Unito supports the following devices:

    Unito integrates with the following applications:

    Airtable, Asana, Azure DevOps Services, Basecamp, Bitbucket, ClickUp, Confluence, Favro, GitHub, GitLab, Google Ads, Google Calendar, Google Contacts, Google Forms, Google Sheets, HubSpot Sales Hub, Intercom, JIRA Service Management, Jira, Jotform, Mailchimp, MeisterTask, Microsoft Excel, Microsoft Outlook, Miro, MySQL, Notion, Oracle Eloqua Marketing Automation, Pipedrive, PostgreSQL, Salesforce Sales Cloud, ServiceNow, Slack, Smartsheet, Snowflake, Stripe, SurveyMonkey, Teamwork.com, Trello, Typeform, Wrike, Xero, Zendesk Suite, Zoho Projects, monday.com

    Unito offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

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