Liquid EHR

Liquid EHR

Electronic health record (EHR) solution for optometrists

4.6/5 (26 reviews)

Liquid EHR Overview

Liquid EHR is an optometry practice management and electronic medical record (EMR) solution which includes a patient communication system, appointment scheduler, e-Prescribing, electronic insurance filing, and more. Through the scheduler, users can access patient records, check appointment availability, book and reschedule appointments, and view waitlists. Patient records can be managed and modified, and users can view patient appointments, previous billings, patient histories, diagnoses, and recalls, and setup recalls, link family members to the primary insurer, and more.

Pricing

Starting from
US$199,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Liquid EHR Reviews

Overall rating
4.6/5
100% positive reviews
16
Excellent
10
Very good
0
Average
0
Poor
0
Terrible
Paula T.

Liquid EHR is intuitive and easy to use.

Used Daily for 2+ years
Reviewed on 2019/04/09
Review Source: SoftwareAdvice

I am able to use Liguid EHR without getting bogged down at the computer. I don't need the tech support often but when I do they are friendly and helpful. I prefer this EMR over other ones that I have used because it is easy to use, quick, intuitive and the printed exams are well done. The developers are open to suggestions and sometimes incorporate the recommendations.

Pros

It is intuitive and easy to use. It does not print fields that does not contain information so when you print the exam it is two to three pages long, easy to read and succinct. The scanned documents feature makes it easy and quick to read the documents and scanned images and it is not difficult. There are drawings for anterior segment and posterior segment. It is fast to make spectacle, contact and pharmaceutical Rxs. It is also easy to edit the drop down lists. It saves the data quickly and you can navigate throughout the program/pages quickly. It coordinates well with APEX EDI for submitting insurance claims.

Cons

The builder for the visual fields, OCT, photography is cumbersome and does not print. I record that information in the notes section instead. I wish I could cut and paste in the Plan section. It does not have letter writing capability yet but I hear that the developers are releasing it soon.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Weston M.

User friendly/ Easy company to work with

Used Daily for 2+ years
Reviewed on 2017/11/20
Review Source: Capterra

More accurate and complete record keeping . The ability to bill electronically all patients seen that day. Easy to print summary for communication with primary care doctors

Pros

Easy to use, Up and running after few days. It also has a medical code helper to make sure if you are using a certain procedure code that you have the supporting documentation to bill that level. It will alert you to what additional testing needs to be done to keep you in compliance

Cons

Finding diagnostic codes is cumbersome, and I have some difficulty reviewing back through previous records. But I may be doing something wrong or haven't found shortcuts that others may know. So I am having to go back through several screens in order to find what I need

Response from Liquid EHR

Dr. Mangold,

Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime.

Best

[email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Marc L.

Does exactly what I want it to do. Practical, functional, Inexpensive

Used Daily for 2+ years
Reviewed on 2018/02/05
Review Source: Capterra

Easy to use, great price, even better customer support
The software is not very flashy, and can seem to have a lot of tabs, which my staff sometimes have a hard time (initially) using, but really, it's easy to use the more you use it.

Pros

Great Customer Support! I call and almost ALWAYS speak to someone who can help right then. If I don't get anyone, they usually call back within 30 minutes.
Easy to use software. I find it easier than others I've tried and used.
priced great!
All-inclusive program I can use to keep track of pt demographics, exams, and billing.

Cons

Sometimes this software will give random errors where I have to close and reopen the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lawrence H.

After a couple of tries everything becomes an easy flow

Used Daily for 2+ years
Reviewed on 2017/11/25
Review Source: Capterra

cleaned up my office from unnecessary paper clutter

Pros

I like the fact that I can have the option of having multiple exams open at the same time, and the ease of accessing the previous exams for the same patient. customer support is always there to help

Cons

a lot of screens to go threw, and the previous information doesn't automatically upload to the new exam created. have to input it.

Response from Liquid EHR

Dr. Haddad

Thank you so much for you review, the ability to move data forward from previous exam is available in our system, by now our support had shown you how it works.

Best

[email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Michael S.

It was easy to set up..customer service was great throughout set up and usage.

Used Daily for 6-12 months
Reviewed on 2017/11/20
Review Source: Capterra

Easy to ensure compliance and better record keeping, steering away from paper. Works well whether in big or small office.

Pros

The software was very good in terms of making sure all information was recorded correctly, including what O/C level to bill based on case history and exam procedures/findings. Support was fantastic. Set Up was easy. Cost was not prohibitive. No extended contract was required.

Cons

Some trouble incorporating patient's insurance with the actual billing process via the software...we essentially did billing a different way in the beginning. That was not the reason we started the EMR system anyways. LiquidEHR was so nicely specific to the eyecare delivery process.

Response from Liquid EHR

Dr. Spellicy

Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime.

Best

[email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Liquid EHR Pricing

Starting from
US$199,00/month
Pricing options
Free Trial
Subscription
Value for money

In-office: $199/month.
Cloud: $299/month.

Liquid EHR Features

  • Activity Dashboard
  • Document Management
  • Records Management
  • Reporting & Statistics

  • Appointment Management
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Customizable Reporting
  • Customizable Templates
  • Document Storage
  • HIPAA Compliance
  • Reminders
  • Self Service Portal
  • Workflow Management

Additional information for Liquid EHR

Key features of Liquid EHR

  • Audit trail
  • Automated compliance checks
  • Billing code verification
  • Built-in eye chart
  • Customizable exam record
  • Data mining system
  • Decision support
  • Dispensary module
  • Document management
  • Drawing tools
  • E-Prescribing
  • E/M coding
  • Electronic health record
  • Electronic insurance filing
  • Emailing module
  • Equipment integration
  • Frames data integration
  • HCFA 1040 support
  • HIPAA compliant
  • HL7 support
  • Historical IOP chart
  • Image management system
  • Insurance eligibility verification
  • Insurance management
  • Integrated acuity chart
  • Integrated auditing & security
  • Inventory control
  • Mailing list generator
  • Management reports
  • Marketing lists
  • Meaningful Use certified
  • Meaningful Use dashboard
  • Multi-office support
  • ONC-ACB certified
  • Patient information, history & demographics
  • Patient kiosk module
  • Patient portal
  • Patient records
  • Practice management system
  • Productivity reports
  • Recall system
  • Recall tracking
  • Remote access setup
  • Scheduling
  • VSP integration
  • Workflow system

Benefits

  • The built-in patient communication solution provides 2-way texting, email, and voice calling, which can be used for patient appointment confirmations and reminders.

  • Liquid EHR includes marketing tools, for promotions and referrals, surveys, office announcement, social media, and more.

  • Users can mouse over appointments in the scheduler for a quick view of customer information, access more detailed appointment information with a single click, and book, confirm, and reschedule patient appointments.

  • Patients can be set as the primary insurer for their family, and linked to other family members.

  • Procedure linkage within the code browser is included to increase the accuracy of insurance billing.

  • Liquid EHR FAQs

    Below are some frequently asked questions for Liquid EHR.

    Q. What type of pricing plans does Liquid EHR offer?

    Liquid EHR offers the following pricing plans:

    Starting from: US$199,00/month

    Pricing model: Subscription

    Free Trial: Available

    In-office: $199/month.
    Cloud: $299/month.

    Q. What are the main features of Liquid EHR?

    Liquid EHR offers the following features:

    • Audit trail
    • Automated compliance checks
    • Billing code verification
    • Built-in eye chart
    • Customizable exam record
    • Data mining system
    • Decision support
    • Dispensary module
    • Document management
    • Drawing tools
    • E-Prescribing
    • E/M coding
    • Electronic health record
    • Electronic insurance filing
    • Emailing module
    • Equipment integration
    • Frames data integration
    • HCFA 1040 support
    • HIPAA compliant
    • HL7 support
    • Historical IOP chart
    • Image management system
    • Insurance eligibility verification
    • Insurance management
    • Integrated acuity chart
    • Integrated auditing & security
    • Inventory control
    • Mailing list generator
    • Management reports
    • Marketing lists
    • Meaningful Use certified
    • Meaningful Use dashboard
    • Multi-office support
    • ONC-ACB certified
    • Patient information, history & demographics
    • Patient kiosk module
    • Patient portal
    • Patient records
    • Practice management system
    • Productivity reports
    • Recall system
    • Recall tracking
    • Remote access setup
    • Scheduling
    • VSP integration
    • Workflow system

    Q. Who are the typical users of Liquid EHR?

    Liquid EHR has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Liquid EHR support?

    Liquid EHR supports the following languages:

    English

    Q. What type of pricing plans does Liquid EHR offer?

    Liquid EHR has the following pricing plans:

    Subscription

    Q. Does Liquid EHR support mobile devices?

    We do not have any information about what devices Liquid EHR supports

    Q. What other apps does Liquid EHR integrate with?

    We do not have any information about what integrations Liquid EHR has

    Q. What level of support does Liquid EHR offer?

    Liquid EHR offers the following support options:

    FAQs, Online Support, Phone Support