Sovos Intelligent Compliance Cloud

Sales Tax Software, VAT reporting, e-invoicing compliance

About Sovos Intelligent Compliance Cloud

Sovos Intelligent Compliance Cloud is a tax compliance and reporting software which provides three core functions on a single platform – tax determination, envoicing compliance, and tax reporting – in order to safeguard enterprise businesses from risks of modern tax. The platform serves enterprise and global organizations with complex buying and selling transactions, providing them with access to the tools and data they need to run their business anywhere, while adapting to changes in government regulations and technology requirements.

The Sovos Intelligent Compliance Cloud provides the tools for regulatory analysis within a secure cloud platform, equipping organizations with a global solution for tax determination, eInvoicing compliance, and tax reporting. The enterprise-grade S1 infrastructure helps ensure that tax applications are highly reliable, scalable and secure. Features for indirect tax determination provide users with accurate, real-time rates for VAT, GST, sales and use tax, and various other taxes on transactions and purchases. Tools for tax reporting include transaction-level reporting, electronic filing, and tax information reporting, while eInvoicing compliance features provide users with real-time management of clearance and post audit capabilities including e-signature and e-archiving.

The Sovos platform includes comprehensive APIs which allow organizations to connect all their current tax applications, financial systems and workflows. The configurable, rules-driven solution helps drive the organization’s current business workflow, allowing users to adapt to changes in systems, regulatory environment, as well as technical requirements for tax reporting and electronic invoice compliance. The S1 transaction data engine enables businesses to centralize their data in a secure data warehouse for a single source of truth for all important tax-related data, as well as for consumption by various applications. Regulatory content management capabilities ensure that all applications and data are up to date at all times.

Key benefits of Sovos Intelligent Compliance Cloud

  • Sovos streamlines compliance-related tasks, bringing greater operational control, efficiency and reduced costs.

  • Sovos indirect tax determination tools provide always-accurate rates for sales and use tax, VAT and various other taxes on transactions and purchases.

  • Sovos stays on top of regulatory changes, helping users to feel piece of mind due to improved confidence that their organizations are in compliance.

  • By taking control of compliance, Sovos frees clients from unwanted tasks, allowing them to play a more strategic role in their organization.

  • Comprehensive APIs allow organizations to connect all their tax applications and financial systems to the Sovos platform.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    View at a glance statistics on returns, as well as the latest alerts, messages and user activity via the dashboard
    Visualize data on global tax determination and trends, as well as completed and on track tasks
    Add certificates via the CertManager tool and enter data
    CertManager enables users to create and manage customer exemption certificates
    The Sovos use tax manager tool enables users to analyze use tax and vendor-charged tax, and compare tax paid/not paid on purchases to tax obligation
    View 6 more
    Sovos Intelligent Compliance Cloud screenshot: View at a glance statistics on returns, as well as the latest alerts, messages and user activity via the dashboard Sovos Intelligent Compliance Cloud screenshot: Visualize data on global tax determination and trends, as well as completed and on track tasks Sovos Intelligent Compliance Cloud screenshot: Add certificates via the CertManager tool and enter data Sovos Intelligent Compliance Cloud screenshot: CertManager enables users to create and manage customer exemption certificates Sovos Intelligent Compliance Cloud screenshot: The Sovos use tax manager tool enables users to analyze use tax and vendor-charged tax, and compare tax paid/not paid on purchases to tax obligation

    Features

    Total features of Sovos Intelligent Compliance Cloud: 21

    • API
    • Archiving & Retention
    • Certificate Management
    • Compliance Management
    • Configurable Workflow
    • Content Management
    • Data Storage Management
    • Data Verification
    • Financial Analysis
    • ISO Management
    • Invoice Management
    • Monitoring
    • POS Integration
    • Real Time Analytics
    • Real Time Comparisons
    • Real Time Data
    • Rules-Based Workflow
    • Sales Reporting
    • Sales Tax Management
    • Transaction History
    • Workflow Management

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    Reviews

    Overall rating

    3,8 /5
    (16)
    Value for Money
    3,6/5
    Features
    3,9/5
    Ease of Use
    3,8/5
    Customer Support
    3,6/5

    Already have Sovos Intelligent Compliance Cloud?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 16
    Jeff C.
    Overall rating
    • Industry: International Trade & Development
    • Company size: 10 000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Usability at it's finest

    Reviewed on 2019/11/25

    All of our printing and state/federal filing needs are fulfilled. We can take data from multiple...

    All of our printing and state/federal filing needs are fulfilled. We can take data from multiple source systems and in multiple formats and using this software have a consolidated repository for our compliance needs.

    Pros

    Intuitive interface and robust help menu means that even if you don't know how to complete something you can figure things out fairly quickly.

    Cons

    Does not have the ability to utilize an import for W2C forms.

    Kimberly W.
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Sovos review

    Reviewed on 2020/06/15

    About 7/10.

    About 7/10.

    Pros

    It allows for you to make changes to tax after the transaction goes through - for instance, if we put in a sales order but then a customer remits their tax exemption cert, we can go back in and adjust without having to completely refund what we charged initially, just to re-charge them the correct amount.

    Cons

    They are never clear on what is what - there are so many names and vocab to their different portals, and programs. I never know what they are talking about, and they do not offer up great explanations either.

    Verified Reviewer
    Overall rating
    • Industry: Retail
    • Company size: 501-1 000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Disappointed

    Reviewed on 2021/02/03

    Extremely disappointed.

    Extremely disappointed.

    Pros

    Pricing was lower and was told that issues were handled quickly and we would have a one-on-one person to help deal with issues that arose.

    Cons

    Pricing based on number of transactions, multiple times during the negotiations, we asked if only the invoice counted or if estimates, sales orders, and invoices all counted and was told only invoices. This is not true, our annual bill more than tripled for the renewal.
    Issues are not handled quickly, we do not have a single person to help with issues. Tax is incorrectly calculated in many states, have to do all of the legwork in proving taxability in certain states. Intelligent Reporting module does not work most of the time. Reports from GTD & Intelligent Reporting do not even balance to each other. Correcting transactions is a nightmare.

    Response from Sovos Compliance

    Thank you for taking the time to express the pros and cons of working with Sovos. As the VP of Customer Success, I greatly value direct feedback from our clients and would appreciate the opportunity to collaborate with you on the challenges you identified to ensure that we are meeting our commitments to you. It's important to note that our investment in sales tax content and our tax determination engine is second to none. Our fully staffed team of regulatory experts ensures that our solutions are up to date with the latest changes. Sales tax nexus settings can change frequently and this can impact tax calculations. However, clients have the opportunity to change their nexus settings anytime in order to meet their new business conditions. Once logged in our system, client transactions are considered audited and are reported as such without any alterations. I'd be happy to walk you through this. We are here to be your partner; you can reach out to me at [email protected]

    Kristin U.
    Overall rating
    • Industry: Printing
    • Company size: 11-50 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Good but clunky

    Reviewed on 2020/06/10

    Pros

    The software does what it is supposed to, it correctly calculates sales tax even on complex transactions. We use the program to calculate tax, store resale and exemption certificates and file our returns in 26 states.

    Cons

    the software is not one software and it really shows. If you are storing resale & exemption certificates they goes into one program. Once it is in the system it is transferred to another system. You can change the reason for exemption, let's say you pick educational but it should have been government. you need to go to another system, make the change there, then go back to the fist system and make the same change there. This follows across the whole platform, we use a certificate manager, tax determination, reporting, and tax filing. Each of these is a separate system and they don't talk to each other.

    Katryna W.
    Overall rating
    • Industry: Wholesale
    • Company size: 501-1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Good software for cost, frustrating help desk

    Reviewed on 2020/06/10

    Ultimately, I would not recommend Sovos Intelligent Compliance Cloud, simply because when something...

    Ultimately, I would not recommend Sovos Intelligent Compliance Cloud, simply because when something goes wrong, their help desk is awful to deal with. Things will go wrong with any software you choose -- it's just a fact of life. But Sovos's help desk makes any problems I run into using the software that much worse. It's a really bad experience.

    Pros

    The software is pretty easy to understand and has most of the features you could want. For the features it doesn't have, there is usually a workaround that you can do that will allow you to collect and report the tax the way you need to.

    Cons

    The Sovos help desk is abysmal. When I run into an issue, my experience has been that the help desk will prioritize closing the ticket rather than helping the customer. I usually end up fixing the problem myself for one reason or another. Usually it's because the help desk says that my problem is not actually a problem, and they will therefore not be fixing it. However, sometimes I fix the issue myself because the help desk can't figure out what went wrong to cause the issue.

    Showing 5 reviews of 16 Read all reviews

    Sovos Intelligent Compliance Cloud FAQs

    Below are some frequently asked questions for Sovos Intelligent Compliance Cloud.

    Sovos Intelligent Compliance Cloud offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact Sovos for detailed pricing information.

    Sovos Intelligent Compliance Cloud offers the following features:

    • 1099 filing
    • 24/7 monitoring with full transparency
    • 360 degree scanning and monitoring
    • ACA reporting
    • API-enabled services and workflows
    • Adaptable rules-driven platform
    • Address validation
    • Cloud architecture
    • Comprehensive APIs
    • Continuous vulnerability scanning
    • Dedicated SOC team
    • E-invoicing & E-archiving
    • E-invoicing compliance
    • Enterprise-grade S1 infrastructure
    • Exemption certificate management
    • Exemption management
    • ISO 27001 Certified
    • Indirect tax determination
    • Real-time access
    • Regular penetration testing
    • Regulatory content management
    • S1 transaction data engine
    • SSAE 16 SOC 2 Certified facilities
    • Sales and use tax filing
    • Sales and use tax vendor-charged tax analysis
    • Tax calculator
    • Tax filing
    • Tax paid/not paid on purchases to tax obligation comparison
    • Tax reporting
    • Taxability verification
    • Transaction tracking
    • VAT reporting
    • Value Added Tax (VAT)

    Sovos Intelligent Compliance Cloud has the following typical customers:

    Large Enterprises, Mid Size Business

    Sovos Intelligent Compliance Cloud supports the following languages:

    English

    We do not have any information about what devices Sovos Intelligent Compliance Cloud supports

    Sovos Intelligent Compliance Cloud integrates with the following applications:

    Magento Commerce, NetSuite, SAP Business One, SAP HANA Cloud Platform, Salesforce Sales Cloud

    Sovos Intelligent Compliance Cloud offers the following support options:

    Phone Support, Online Support

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