Promo.com
About Promo.com
Promo.com is the #1 video creation platform for businesses and agencies. We help our users create loads of visual content and unlimited videos to promote anything they want effectively.
By providing the tools and content to create and customize premium video clips, Promo.com aims to help users with the promotion of their business across social media platforms, as well as create campaigns to boost engagement, reduce cost-per-click, increase traffic, build brand awareness, or promote a product.
With a library of over 12 million video clips and templates which can be edited and enhanced with licensed music, custom text, and logos.
To simplify video creation, all of Promo’s built-in video clips are fully licensed and filmed by professional videographers. Videos can be used for a range of purposes including sales promotions, brand awareness, product advertising, maximizing engagement, and more.
With Promo, videos can be easily shared across social media accounts with the option to download all videos and publish them to Facebook, Instagram, Twitter, or anywhere else on the web.
Key benefits of Promo.com
- Benefit from Promo’s catalog of over 15 million professionally curated video clips designed for every purpose including reducing cost-per-click, increasing traffic, raising brand awareness, maximizing engagement, promoting a product, and more.
- Promo.com’s simple web editor makes video creation fast and easy. No previous experience needed.
- Gain a lifetime license for sharing Promo-created videos anywhere on the web including Facebook, Twitter, Instagram, business websites, blogs, and more.
- Add the right music to each video by choosing from Promo’s pre-edited and licensed music library of thousands of songs, especially curated for marketing videos.
- Once customized, download all video creations and, once downloaded, all videos can be saved and used forever. Videos are mobile and desktop optimized with wide, square and vertical aspect ratios.
- Add custom text and brand logos to videos to customize them and ensure they are in-keeping with company branding. Videos created on Promo are not watermarked and do not contain Promo branding.
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- Industry: Management Consulting
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great (and easy) to deliver a single, short concept or message.
Reviewed on 2018/08/03
My experience with the tool is positive -- mostly because the overall design is simple and...
My experience with the tool is positive -- mostly because the overall design is simple and single-minded...almost a templated use-case. Hard to go wrong. The customer service was helpful and capable when I had inadvertently created two accounts and needed them merged. Also, when I was behind schedule they allowed me to suspend my account (and payments!) for three months while I caught up. Very nice of them.
Pros
This tool allows you to basically use existing stock video, add your text messaging and music, to make a short video. THe obvious point is that it is really-really easy. Click on a video, type two to four short messages, and they are displayed in an overlay, and pick your soundtrack.
The entire process 'might' take 5 minutes. (If you're indecisive you could spend far longer selecting your video and soundtrack.)
Cons
Don't look for multi-layered messages or complexity. These are short videos, intended to punch a point home with a metaphoric video and a soundtrack that supports (or at least doesn't detract) from the message. You can use this for 'awareness' or advertising -- but its far from being an explainer video. The subscription is also pricey for what you get. But there are a lot of videos and soundtrack to choose from. I just wish more of them were directly applicable to B2B selling.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
'A dynamic platform to create your dream content'
Reviewed on 2020/09/16
As I stated, I like to use this tool so, my overall experience with Promo.com is wonderful. This...
As I stated, I like to use this tool so, my overall experience with Promo.com is wonderful. This tool makes my job super easy.
Pros
I am using this tool for a long time and I really enjoy working with Promo.com. This is an amazing resource that allows you to create wonderful videos even if you have a small budget. They have a lot of the latest features and functions which is totally helpful to be creative with your editing. Promo.com has a massive collection of video clips that are really wonderful. I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish, social media ads, and more. I like to use huge collections of templates.
Cons
I use this tool regularly and I create a lot of content but sometimes I observed that glitches occurred with my content. Which was really disappointing. I think they sould work on this.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Misleading company refund policy
Reviewed on 2020/12/08
The customer service and company policies were deceptive and designed to trick people into paying...
The customer service and company policies were deceptive and designed to trick people into paying for a full month of service even if they end up not liking the product.
Pros
It was fairly easy to use and navigate the website.
Cons
The company page is very misleading - be sure to read all of the fine print before subscribing! They will charge your card and if you have downloaded anything your "7 day money back guarantee" becomes invalid. I downloaded 2 videos I had made with my own content and they didn't work well for what I had intended to use them for. When I tried to cancel my plan I was told that the 7 day money back guarantee was actually only for people who purchased a subscription yet never downloaded anything - which defeats the purpose of a money back guarantee in my opinion. I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that I could get my money back if I was unsatisfied is essentially worthless.
Nothing excuses this type of dishonest business practice.
Response from Promo
Hi Sara
Thanks for your feedback and we would be happy to clarify the 7 day refund policy. Since all content is licensed, if a video is downloaded then the account would not be valid for a refund. If there is a purchase and no download then we can refund
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Careful
Reviewed on 2021/04/14
Costumer service is horrible. They do things via chat they do not have some one your can reach to...
Costumer service is horrible. They do things via chat they do not have some one your can reach to talk to about billing. I followed their directions to cancel and they still charged me. My bank gave me back my money but they recharged and said that the bank investigate d and said it was valid when I contacted my bank they said no it was a recharge and promo needs to return it. They do not talk about accounts for 30 days which then they keep your money. They recharge untill they get payment and keep telling to talk to your bank. Use another product this one make your videos feel fake.
Pros
Easy to login On our computers and laptops.
Cons
Editting : no hold and drag which made things time consuming.
Response from Promo
Hello,
Thanks for reaching out and to further explain when a payment dispute is opened with the bank, we freeze use of the product until the banks complete their investigation. After the investigation is completed, if the charge is considered valid the funds are provided to our company and if the charge is reversed the funds are returned to the customer. After investigation, the banks deemed the charge was valid and we double checked to confirm they reviewed full evidence from both sides. For further clarification, I would suggest double checking with the bank on how they reached their result and if we can further help out just let us know.
Thank You
- Industry: Broadcast Media
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Amazing fast way of video making.
Reviewed on 2020/05/19
It is really fun. I am getting in love with promo.com and with its customer team. [SENSITIVE...
It is really fun. I am getting in love with promo.com and with its customer team. [SENSITIVE CONTENT HIDDEN]. Amd more . They all take care of me like a famiky when ever i want help they are always here for me. Thank you pormo for excellent work.
Pros
It is amazingly fast to make video on promo.com excellent quality videos and photos to use. Good legal music to use. And excellent online customer service. I get help when ever i wanted and its amazingly fast costumer service i did not see anywhere else. I like promo because of its fair services.
Cons
Quality sounds ambience and music should be included more .it should be added more frequently. Same for video too.tampletes ,fonts style should be added more. Sometimes it looks like same thing when it comes to writing and tampletes. And should be added more ready made biographic content .if i want to make my biographic video so it should be ready made so i put my self and my work to get my biographic video ready in minutes ..i will be happy to see more varieties of videos in more category.i wish to see all these too soon.
Promo.com FAQs
Below are some frequently asked questions for Promo.com.Q. What type of pricing plans does Promo.com offer?
Promo.com offers the following pricing plans:
- Starting from: US$199.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Q. Who are the typical users of Promo.com?
Promo.com has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Promo.com support?
Promo.com supports the following languages:
English
Q. Does Promo.com support mobile devices?
Promo.com supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Promo.com integrate with?
Promo.com integrates with the following applications:
HubSpot Marketing Hub, Instagram, Meta for Business, Twitter/X, Wistia
Q. What level of support does Promo.com offer?
Promo.com offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
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