item8

item8

Billing and CRM for Digital Ad Networks

4.5/5 (2 reviews)

item8 Overview

item8 is a web-based CRM and billing solution for HasOffers digital advertising networks which automates the management of customers, documents, bills and invoices. The solution is adapted to the advertising industry and designed for agencies, advertising and affiliate networks running on HasOffers.

item8 manages the workflow of affiliates, advertisers, their documents (including agreements and IOs), legal entities and contacts. Billing features include the creation of postpaid and prepaid bills and invoices, editing, and adding custom statistics. Bills and invoices can be sent to counterparties and paid after approval.

Integration with HasOffers via API synchronizes the data in two-ways. All system currencies, countries, documents and email templates are customizable. item8 keeps full logs, comments and actions history for all objects.

Pricing

Starting from
US$9,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

item8 Reviews

Overall rating
4.5/5
100% positive reviews
1
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Ekaterina E.

Allows to save time from routine operations and spend more time on key competences.

Used Daily for 6-12 months
Reviewed on 2017/12/20
Review Source: Capterra

It saves time, allowes to increase productivity

Pros

Customer oriented, resposive to customer needs, constantly evolving, with great support and decent usability

Cons

Constantly changing interface, posssible bugs after new version release, possible difficulties of integration with other platforms

Response from Item8

Ekaterina, thanks a lot for your review!

Yes, bugs happen when you apply lots of changes. But we can avoid that.

Every day we are raising the percentage of system functions covered by auto-tests. We are sure that the amount of bugs will decrease with every next update.

And we are always here to help you in the online chat. Thanks!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Workflow and documents control in item8.

Used Daily for 6-12 months
Reviewed on 2017/12/20
Review Source: Capterra

Pros

-Easy to understand and use,
-Good disign and colors,
-Fast loading,
-Fast customer support,
-Big opportunities to grow.

Cons

-Frequent updates, sometimes with non-improvements and often changes,
-Now it is not always functions are work as will be in future.

Response from Item8

Thanks for the review!
Yes, sometimes new updates don't contain any prominent improvements in business features. We're trying to balance the changes for each new release and include both front-end features for users and back-end improvements for product stability.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

item8 Pricing

Starting from
US$9,00/month
Pricing options
Free Trial
Subscription
Value for money

Starting from $9 per User per Month for the Pro package.

Check https://item8.io/pricing for other plans.

item8 Features

  • API
  • Activity Tracking
  • Customizable Reporting
  • Document Storage
  • Invoice Management
  • Third Party Integration

  • Activity Dashboard
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Data Import/Export
  • Inventory Management
  • Inventory Tracking
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Workflow Management

Additional information for item8

Key features of item8

  • Assign contracts, IOs, bills and invoices to approval
  • Assign roles to employees depending on their functions
  • Attach any files to any objects and download any time
  • Bills, invoices, debts and credits, payments and adjustments
  • Choose which fields are important and save custom presets
  • Contingency billing
  • Control debts and credits for each payment method
  • Create and generate all agreements and IOs in DOCx
  • Customizable invoices
  • Dunning management
  • For aff&adv account managers, finance team & C-levels
  • For agreements, IOs, invoices and bills and email templates
  • Help center describing each use case (English only)
  • Hourly billing
  • If an affiliate was paid by mistake, the system sends alerts
  • Invoice history
  • Manage employees and auto-sync them with HasOffers
  • Manage postpaid and prepaid bills and invoices
  • Monthly, bi-monthly or basing on custom periods
  • Online invoicing
  • Payment processing
  • Quotes / proposals
  • RESTful API to integrate with
  • Receive leads from WordPress plugin or enter them manually
  • Recurring/subscription billing
  • Seamlessly via API
  • Tax calculator
  • Track any action and comment and view them in object history

Benefits

• Receive affiliate and advertiser Leads from WP site or any other source by API. Qualify and nurture these leads in item8 and send approved ones to HasOffers. Keep workflow clean.

• Use seamless integration to auto-export affiliate and advertiser lists to MailChimp. Send them elegant emails with smarter analytics.

• Use multiple legal entities for each affiliate and advertiser to change requisites in bills and invoices easily.

• Generate and store all agreements, IOs, bills, invoices or any related files in an advertiser/affiliate profile of item8. Download them at any time.

• Issue invoices and bills for the services provided not by HasOffers platform. Create any prepaid or postpaid bills and invoices either automatically on HasOffers stats or by filling in any custom items.

• Sync bills, invoices and payments with QuickBooks automatically via API to collect all financial data and build reports.

• Control bills with an advanced and flexible approval process. Standardize agreements, IOs, bills and invoices. Manage cashflow with reports on debts, credits, payments, adjustments and financial repositories.

item8 FAQs

Below are some frequently asked questions for item8.

Q. What type of pricing plans does item8 offer?

item8 offers the following pricing plans:

Starting from: US$9,00/month

Pricing model: Subscription

Free Trial: Available

Starting from $9 per User per Month for the Pro package.

Check https://item8.io/pricing for other plans.

Q. What are the main features of item8?

item8 offers the following features:

  • Assign contracts, IOs, bills and invoices to approval
  • Assign roles to employees depending on their functions
  • Attach any files to any objects and download any time
  • Bills, invoices, debts and credits, payments and adjustments
  • Choose which fields are important and save custom presets
  • Contingency billing
  • Control debts and credits for each payment method
  • Create and generate all agreements and IOs in DOCx
  • Customizable invoices
  • Dunning management
  • For aff&adv account managers, finance team & C-levels
  • For agreements, IOs, invoices and bills and email templates
  • Help center describing each use case (English only)
  • Hourly billing
  • If an affiliate was paid by mistake, the system sends alerts
  • Invoice history
  • Manage employees and auto-sync them with HasOffers
  • Manage postpaid and prepaid bills and invoices
  • Monthly, bi-monthly or basing on custom periods
  • Online invoicing
  • Payment processing
  • Quotes / proposals
  • RESTful API to integrate with
  • Receive leads from WordPress plugin or enter them manually
  • Recurring/subscription billing
  • Seamlessly via API
  • Tax calculator
  • Track any action and comment and view them in object history

Q. Who are the typical users of item8?

item8 has the following typical customers:

Mid Size Business, Small Business

Q. What languages does item8 support?

item8 supports the following languages:

English

Q. What type of pricing plans does item8 offer?

item8 has the following pricing plans:

Subscription

Q. Does item8 support mobile devices?

We do not have any information about what devices item8 supports

Q. What other apps does item8 integrate with?

item8 integrates with the following applications:

Affise, Mailchimp, QuickBooks, TUNE, Tipalti AP Automation, Wordpress

Q. What level of support does item8 offer?

item8 offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support