LumApps

Employee Communication Platform

4,1 /5 (37 reviews) Write a Review!

LumApps Overview

What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

LumApps Overview

Pricing

Starting from
US$5,00/month

Pricing options

Free Trial
Subscription
Value for money

Contact LumApps for pricing information.


LumApps Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, German, Japanese, Portuguese, Spanish

Media

Personalized news feeds
Branded intranet homepage
Social and collaboration tools
Like and comment on posts
LumApps video LumApps video LumApps video LumApps screenshot: Personalized news feeds LumApps screenshot: Branded intranet homepage LumApps screenshot: Social and collaboration tools LumApps screenshot: Like and comment on posts

LumApps Reviews

LumApps Reviews

Overall rating
4,1
/
5
Excellent
16

Very good
13

Average
6

Poor
1

Terrible
1

Value for Money
3,9
Features
3,8
Ease of Use
3,8
Customer Support
3,9
78% recommended this app
Nate B.

Easy Breezy – For Admins and Users Alike!

Overall, working with LumApps every day is a breeze. It is nowhere near as difficult or arcane as other platforms I have used or administered. The LumApps team is full of nice and helpful people as well.


Timothy B.

Migrating content, updating content

It allowed us to design a Visual Identity compliant site which Google Sites didn't. It has some good features and some annoying oversights / issues.


Claudia R.

A digital Workplace with Social Features

Lumapps is a digital workplace with social features designed for G-suite, it´s interface is userfriendly and Google like. The intranet provides social and collaborative tools, and it´s easy to manage as it´s based on widgets, modular with G-suite features. The platform allows employees to discuss, like and share topics. It helps easily and fast distribute company information and the directory feature is nice and useful. The CMS menu is easy to use with no specific IT knowledge, you can train other co-workers and decentralize the content management by giving permissions and restrict visibility for certain groups. The fact that you can use content templates and standardize processes makes it lot easier. The support team is responsive, always ready to help and find solutions. A cons is that image/graphics upload is difficult to find the correct size to make the image look nice.


Shane M.

GREAT PRODUCT OVERALL BUT GET READY FOR SOME QUIRKS AND KINKS

With LumApps? Great. But the implementation consulting firm you forced us into was horrible, disappointing and they are just plain bad at their jobs. If I had to go back and make the decision myself, that would be a deal-breaker. Forcing us into a $30K implementation consulting firm contract that did nothing to help was like setting money on fire. Totally useless and disappointing.


Shelonda D.

Bringing Our Company Together

When our team members were surveyed, their top two complaints centered around the company's inability to leave behind old silos and bring the best together. We are making strides in this area and simply seeing synergies because there is now a common place to communicate. We have most recently launched our new combined Values and Culture Statement for the company via our digital workspace on LumApps and it has given it a "home" that highlights all the current team member stories being showcased.


Nate B.
Industry: Retail
Company size: 501-1 000 Employees

Easy Breezy – For Admins and Users Alike!

Used Daily for 1+ year
Reviewed on 2019/08/01
Review Source: Capterra

Overall, working with LumApps every day is a breeze. It is nowhere near as difficult or arcane as other platforms I have used or administered. The LumApps team is full of nice and helpful people as well.

Pros

As an administrator, I love how easy it is for end-users to use and navigate. Even if they don't take the time to navigate through the top-line navigation we have established or take the time to really learn the site, they can find things very easily with the powerful search tool. Likewise, the ability to create easy-to-use lists or newsfeed widgets also improves the user experience. The native Google drive integration is also stellar – if we have stakeholders who frequently change reference materials, it is easy for them to manage a google drive folder I share with them rather than have them come to me daily with changes. The changes they make in the google folder are automatically reflected on the LumApps page with the corresponding files widget, with no intervention necessary from me. Finally, the ability to create email newsletters within LumApps is AMAZING! I use that feature twice weekly.

Cons

The page-building interface can sometimes be very slow and very RAM-intensive, bringing page editing to a crawl.

Response from LumApps

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap.

Regarding performance issues, we are working closely with GCP and Azure teams to optimize the platform and create a faster and smoother experience.

Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Timothy B.
Industry: Marketing & Advertising
Company size: 501-1 000 Employees

Migrating content, updating content

Used Daily for 1+ year
Reviewed on 2020/04/01
Review Source: Capterra

It allowed us to design a Visual Identity compliant site which Google Sites didn't. It has some good features and some annoying oversights / issues.

Pros

It took a bit of used to as a non-IT person when migrating from an old Google Sites instance. But the original set of widgets met our needs.

Cons

Deprecated widgets seem to suit you rather than us. Old Google Sites had a Table of Contents which allowed you to link to a specific item on a page, this doesn't exist in Lumapps. Moving widgets in Edit mode requires multiple drag and drop actions and/or reducing Browser size to perform. The Style settings are not good - can't delete old trial setting and can't update a setting you have saved. No scrolling text widget or functionality. The drop down lists in the left hand panel are set to a number of options then stop displaying so you have to type the first letter of option you want for them to show.

Response from LumApps

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap.

We are currently working to implement new tools and simplifying the interface to make editing content in LumApps a smoother and easier to use experience, along with new tutorials to help guide users.

Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 7.0/10

Claudia R.
Industry: Building Materials
Company size: 1 001-5 000 Employees

A digital Workplace with Social Features

Used Daily for 1+ year
Reviewed on 2019/07/24
Review Source: Capterra

Lumapps is a digital workplace with social features designed for G-suite, it´s interface is userfriendly and Google like. The intranet provides social and collaborative tools, and it´s easy to manage as it´s based on widgets, modular with G-suite features. The platform allows employees to discuss, like and share topics. It helps easily and fast distribute company information and the directory feature is nice and useful. The CMS menu is easy to use with no specific IT knowledge, you can train other co-workers and decentralize the content management by giving permissions and restrict visibility for certain groups. The fact that you can use content templates and standardize processes makes it lot easier. The support team is responsive, always ready to help and find solutions. A cons is that image/graphics upload is difficult to find the correct size to make the image look nice.

Pros

It´s layout and navigation is easy and user friendly. It covers a wide range of possibilities to share and create content. It´s employer directory is stylish and useful.

Cons

The backoffice is not easy to organise and filter. The analytics is poor and mobile app has to improve and needs to be have similar features as the web version.

Response from LumApps

Thank you for your feedback! We are sorry to hear that our product did not meet all your expectations. We are always happy to receive your feedback to help improve our product and solve your challenges.

We are currently working to implement new analytics functions and are adding new functionalities to the mobile application to help guide users and make LumApps a smoother and easier to use experience.

Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Shane M.
Industry: Staffing & Recruiting
Company size: 501-1 000 Employees

GREAT PRODUCT OVERALL BUT GET READY FOR SOME QUIRKS AND KINKS

Used Daily for 6-12 months
Reviewed on 2020/03/31
Review Source: Capterra

With LumApps? Great. But the implementation consulting firm you forced us into was horrible, disappointing and they are just plain bad at their jobs. If I had to go back and make the decision myself, that would be a deal-breaker. Forcing us into a $30K implementation consulting firm contract that did nothing to help was like setting money on fire. Totally useless and disappointing.

Pros

I love the design of the product. I'm a sucker for Google Material Design. I also love the permissions features. Managing content is also a breeze with the permissions workflow and the timing features on content are wonderful.

Cons

I understand that the software has to be rigid in many ways because of the permissions but designing in the software requires way too much CSS. Simple features like choosing the layout of your sub-menus, custom colors, or basic layout is clunky or non-existent. The end-user experience is great but it feels like little thought went into the administrative user experience. Overall, that is disappointing.

Response from LumApps

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap.

We are currently working to implement new tutorials to help guide users and make LumApps a smoother and easier to use experience. We are also in the process of simplifying the interface for users to publish content.

Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Shelonda D.
Industry: Financial Services
Company size: 10 000+ Employees

Bringing Our Company Together

Used Daily for 2+ years
Reviewed on 2020/03/09
Review Source: Capterra

When our team members were surveyed, their top two complaints centered around the company's inability to leave behind old silos and bring the best together. We are making strides in this area and simply seeing synergies because there is now a common place to communicate. We have most recently launched our new combined Values and Culture Statement for the company via our digital workspace on LumApps and it has given it a "home" that highlights all the current team member stories being showcased.

Pros

The ability to have one platform for communication and collaboration across an enterprise, built via acquisition, with 20,000+ team members in 30+ countries.

Cons

The ability to customize images is a bit cumbersome, but it also takes a shift in mindset in how/why your company creates imagery with relation to communication.

Response from LumApps

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap.

Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
7,7/10
Based on 37 user ratings
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LumApps Pricing

LumApps Pricing

Starting from
US$5,00/month
Free Trial
Subscription
Value for money

Contact LumApps for pricing information.

Contact LumApps for pricing information.

Value for Money
3,9/5
Based on 37 user ratings
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LumApps Features

LumApps Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
3,8/5
Based on 37 user ratings
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Categories

Additional information for LumApps

Additional information for LumApps

Key features of LumApps

  • Activity / News Feed
  • Activity Dashboard
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Contact Database
  • Content Library
  • Data Synchronization
  • Discussions / Forums
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Portal
  • Knowledge Management
  • Location Tracking
  • Permission Management
  • Role-Based Permissions
  • Search Functionality
  • User Activity Monitoring

Benefits

  • Connect and engage all your employees, including frontline workers

  • Unite your company around one shared company culture

  • Create a bi-directional dialog between management and the employee base

  • Simplify the employee experience with a single point of entry to the digital workplace

  • Engage employees in a personalized experience with content relevant to them

  • LumApps FAQs

    LumApps FAQs

    Below are some frequently asked questions for LumApps.

    Q. What type of pricing plans does LumApps offer?

    LumApps offers the following pricing plans:

    Starting from: US$5,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Contact LumApps for pricing information.

    Q. What are the main features of LumApps?

    LumApps offers the following features:

    • Activity / News Feed
    • Activity Dashboard
    • Collaboration Tools
    • Collaborative Workspace
    • Communication Management
    • Contact Database
    • Content Library
    • Data Synchronization
    • Discussions / Forums
    • Employee Communities
    • Employee Database
    • Employee Directory
    • Employee Portal
    • Knowledge Management
    • Location Tracking
    • Permission Management
    • Role-Based Permissions
    • Search Functionality
    • User Activity Monitoring

    Q. Who are the typical users of LumApps?

    LumApps has the following typical customers:

    Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does LumApps support?

    LumApps supports the following languages:

    English, French, German, Japanese, Portuguese, Spanish

    Q. What type of pricing plans does LumApps offer?

    LumApps has the following pricing plans:

    Subscription

    Q. Does LumApps support mobile devices?

    LumApps supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does LumApps integrate with?

    LumApps integrates with the following applications:

    Google Workspace, Microsoft 365, Microsoft Teams, Okta, ProcessMaker, SharePoint, Slack, Zapier, draw.io

    Q. What level of support does LumApps offer?

    LumApps offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials