About Device42
Device42 is a cloud-based software solution for IT infrastructure management and the comprehensive administration of networks and data centers. Promising automation over typical paper-based, manual and often less accurate methods, administrators should expect greater infrastructure visibility thanks to continuous, scheduled discovery and configuration management database (CMDB) updates. Detecting changes as they occur in order to mitigate IT network alterations whether planned or unexpected, companies can establish inter-dependencies between devices and applications alike while device rack diagrams and even server room layouts all provide intuitive representations of real world setups.
Additionally, Device42 offers full IP address management with support for IPv6, cable management for handling patch panel connectivity and also inventory management with QR coding. Customizable codes with automatically assigned asset numbers can be printed as labels in batch and scanned for inventory tracking purposes from mobile devices. An audit log records any change made by authorized admin users, which extends to AES256 encrypted password management with access auditing and multi-level role-based permissions. Other features go on to span software license management, power controls, environmental monitoring, impact charting, switch port visualizations, DNS record handling, reporting options and CSV-based data import/export.
Pricing starting from:
US$1 499,00/year
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Device42
Key benefits of Device42
Devices
Business size
Markets
United Arab Emirates, Australia, Brazil, Canada, Switzerland, China, Germany, Denmark, France, United Kingdom, Hong Kong SAR China, Ireland, India, Italy, Japan, Mexico, Netherlands, Norway, New Zealand, Sweden, Singapore, United States, South Africa and 18 others
Supported Languages
English
Pricing starting from:
US$1 499,00/year
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Device42
Images
Features
Total features of Device42: 58
- API
- Access Controls/Permissions
- Application Management
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Capacity Management
- Change Management
- Change Planning
- Charting
- Color Codes/Icons
- Compliance Management
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Cost Tracking
- Cross Reference System
- Dashboard
- Data Import/Export
- Data Mapping
- Data Visualization
- Dependency Tracking
- Device Auto Discovery
- Drag & Drop
- Hierarchical Mapping
- IT Asset Management
- IT Reporting
- Impact Management
- Import/Export Data
- Inventory Management
- Issue Auditing
- License Management
- Location-Based Mapping
- Maintenance Management
- Maintenance Scheduling
- Map Exporting
- Multi-Platform
- Multi-User Collaboration
- On-Demand Mapping
- Patch Management
- Performance Monitoring
- Power Management
- Procurement Management
- Real Time Notifications
- Relationship Mapping
- Remote Access/Control
- Reporting/Analytics
- Requisition Management
- Role-Based Permissions
- SSL Security
- Search/Filter
- Self-Updating Maps
- Service Level Agreement (SLA) Management
- Supplier Management
- Third Party Integrations
- Ticket Management
- Visual Discovery
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Reviews
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Write a Review!- Industry: Leisure, Travel & Tourism
- Company size: 5 001-10 000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Find in a while!
Reviewed on 2019/04/15
Great experience and would recommend to anyone in need of asset tracking.
Great experience and would recommend to anyone in need of asset tracking.
Pros
Easy to use, if you need a feature just request it and they usually get right to it, and customer support very responsive!
Cons
Had to build new VM for upgrade! This took some time, and a little help from CS, i had to go to a certain version, then upgrade to the new, a little confusing!
- Industry: Financial Services
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best DCIM platforms out there with an API that allows great possibilities
Reviewed on 2018/05/21
This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a...
This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.
Pros
One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices.
Cons
With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.
- Industry: Computer Networking
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Useful, rough and improving
Reviewed on 2019/03/23
We use it for DCIM and network discovery. Does a good job at both and the value for money is there....
We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present.
Would definitely recommend the product.
As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.
Pros
The feature set is decently well thought out and it does what it says on the tin. We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going.
Cons
The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented.
The password vault offering may be useful in some scenarios but is insecure by design, would not store anything actually sensitive in it.
If you use bonding/port channels, expect that most of the network visualisation breaks down.
- Industry: Building Materials
- Company size: 1 001-5 000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Device42 review
Reviewed on 2019/03/22
The support is great and helps us when we have both large and small questions. The dependency...
The support is great and helps us when we have both large and small questions. The dependency chart is
appreciated by our change manager.
Pros
Great tool with many features, you can start with one area and populate it and then move on to next area until all is linked together. We started with the IPAM area to get away from our Excel spreadsheets. I realy like the feature that lets me populate something and then export that data into Excel. In Excel I can quickly add more rows of same type of information and then import it back into Device42. We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information.
Cons
The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections.
- Industry: Oil & Energy
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best value DCIM with open API. Solid customer support.
Reviewed on 2018/08/06
Pros
For us, Device42 is really one of the best data center infrastructure management platform out there in terms of flexibility. It’s extensive RESTful API offers wonderful possibilities and has allowed us to integrate into our internal systems as well as a number of other areas in our organization including VMware vRealize Automation
It’s a highly accessible inventory and asset management application that offers a lot of functionality with minimal hassle and a reasonable cost. And the best part is it just keeps getting better with every iteration.
Cons
At the moment, bringing up connections on a single device or rack can be done easily without a hitch, but we’d like to see more of it in a much larger scale. Their customer support has been really good though in addressing all other issues and they promised to get back to us if this gets included in development.
Device42 FAQs
Below are some frequently asked questions for Device42.Q. What type of pricing plans does Device42 offer?
Device42 offers the following pricing plans:
- Starting from: US$1 499,00/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing based on the number of devices and IP addresses: 1-100 Devices, 1-1k IP Addresses: $1499 per year 101-500 Devices, 1k-5k IP Addresses: $2999 per year 501-1000 Devices, 5k-10k IP Addresses: $4999 per year 1001-2500 Devices, 10-25k IP Addresses: $9999 per year 2500+ Devices, 25k+ IP Addresses: Request Quote
Q. Who are the typical users of Device42?
Device42 has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Device42 support?
Device42 supports the following languages:
English
Q. Does Device42 support mobile devices?
Device42 supports the following devices:
Q. What other apps does Device42 integrate with?
Device42 integrates with the following applications:
Chef Enterprise Automation Stack, Confluence, Jira, ServiceNow, Splunk Cloud, Zapier, Zendesk
Q. What level of support does Device42 offer?
Device42 offers the following support options:
Phone Support, Chat
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