About Device42
Device42 is a cloud-based software solution for IT infrastructure management and the comprehensive administration of networks and data centers. Promising automation over typical paper-based, manual and often less accurate methods, administrators should expect greater infrastructure visibility thanks to continuous, scheduled discovery and configuration management database (CMDB) updates. Detecting changes as they occur in order to mitigate IT network alterations whether planned or unexpected, companies can establish inter-dependencies between devices and applications alike while device rack diagrams and even server room layouts all provide intuitive representations of real world setups.
Additionally, Device42 offers full IP address management with support for IPv6, cable management for handling patch panel connectivity and also inventory management with QR coding. Customizable codes with automatically assigned asset numbers can be printed as labels in batch and scanned for inventory tracking purposes from mobile devices. An audit log records any change made by authorized admin users, which extends to AES256 encrypted password management with access auditing and multi-level role-based permissions. Other features go on to span software license management, power controls, environmental monitoring, impact charting, switch port visualizations, DNS record handling, reporting options and CSV-based data import/export.
Pricing starting from:
US$20,00/year
- Free Version
- Free Trial
- Subscription
Key benefits of Device42
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$20,00/year
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Device42: 54
Alternatives
Google Sheets
ServiceNow
Nlyte DCIM
Alloy Navigator
Reviews
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- Industry: Financial Services
- Company size: 1 001–5 000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Device42 give you great insights and control over your infrastruccture.
Reviewed on 2022/09/28
From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now...
From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now we're happy that these days are over. Device42 provide a great deal of visibility and help us in many process throughout the org.
Pros
It's easy to set-up and get up-and-running in days with a close-to-perfect coverage
Cons
It can be overwhelming for some folks, but the customer success team is great in covering that.
- Industry: Education Management
- Company size: 1 001–5 000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
D42 is a comprehensive and well developed small market solution
Reviewed on 2022/09/22
Very positive. We like the product so much that while the enterprise has selected another vendor...
Very positive. We like the product so much that while the enterprise has selected another vendor for CMDB, we continue to use it internally for Server and Network-based CMDB, data center mapping, and rack elevations.
Pros
Easy installation, configuration, and ongoing management.
Cons
modular licensing for various components
Alternatives Considered
ServiceNowReasons for Switching to Device42
Cost overall. API functionality. Elevations and mapping features.- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Useful, rough and improving
Reviewed on 2019/03/23
We use it for DCIM and network discovery. Does a good job at both and the value for money is there....
We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present.
Would definitely recommend the product.
As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.
Pros
The feature set is decently well thought out and it does what it says on the tin. We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going.
Cons
The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented.
The password vault offering may be useful in some scenarios but is insecure by design, would not store anything actually sensitive in it.
If you use bonding/port channels, expect that most of the network visualisation breaks down.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best DCIM platforms out there with an API that allows great possibilities
Reviewed on 2018/05/21
This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a...
This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.
Pros
One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices.
Cons
With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.
- Industry: Oil & Energy
- Company size: 1 001–5 000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best value DCIM with open API. Solid customer support.
Reviewed on 2018/08/06
Pros
For us, Device42 is really one of the best data center infrastructure management platform out there in terms of flexibility. It’s extensive RESTful API offers wonderful possibilities and has allowed us to integrate into our internal systems as well as a number of other areas in our organization including VMware vRealize Automation
It’s a highly accessible inventory and asset management application that offers a lot of functionality with minimal hassle and a reasonable cost. And the best part is it just keeps getting better with every iteration.
Cons
At the moment, bringing up connections on a single device or rack can be done easily without a hitch, but we’d like to see more of it in a much larger scale. Their customer support has been really good though in addressing all other issues and they promised to get back to us if this gets included in development.
Device42 FAQs
Below are some frequently asked questions for Device42.Q. What type of pricing plans does Device42 offer?
Device42 offers the following pricing plans:
- Starting from: US$20,00/year View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing based on the number of devices and IP addresses: 1-100 Devices, 1-1k IP Addresses: $1499 per year 101-500 Devices, 1k-5k IP Addresses: $2999 per year 501-1000 Devices, 5k-10k IP Addresses: $4999 per year 1001-2500 Devices, 10-25k IP Addresses: $9999 per year 2500+ Devices, 25k+ IP Addresses: Request Quote
Q. Who are the typical users of Device42?
Device42 has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does Device42 support?
Device42 supports the following languages:
English
Q. Does Device42 support mobile devices?
Device42 supports the following devices:
Q. What other apps does Device42 integrate with?
Device42 integrates with the following applications:
Chef Enterprise Automation Stack, Confluence, Jira, ServiceNow, Splunk Cloud, Zapier, Zendesk Suite
Q. What level of support does Device42 offer?
Device42 offers the following support options:
Phone Support, Chat
Related categories
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