Device42

Automated IT infrastructure visualization & management tools

About Device42

Device42 is a cloud-based software solution for IT infrastructure management and the comprehensive administration of networks and data centers. Promising automation over typical paper-based, manual and often less accurate methods, administrators should expect greater infrastructure visibility thanks to continuous, scheduled discovery and configuration management database (CMDB) updates. Detecting changes as they occur in order to mitigate IT network alterations whether planned or unexpected, companies can establish inter-dependencies between devices and applications alike while device rack diagrams and even server room layouts all provide intuitive representations of real world setups.

Additionally, Device42 offers full IP address management with support for IPv6, cable management for handling patch panel connectivity and also inventory management with QR coding. Customizable codes with automatically assigned asset numbers can be printed as labels in batch and scanned for inventory tracking purposes from mobile devices. An audit log records any change made by authorized admin users, which extends to AES256 encrypted password management with access auditing and multi-level role-based permissions. Other features go on to span software license management, power controls, environmental monitoring, impact charting, switch port visualizations, DNS record handling, reporting options and CSV-based data import/export.

Pricing starting from:

US$1 499,00/year

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Device42

  • Device42 provides comprehensive IT infrastructure and data center management, inviting administrators the ability to automatically generate infrastructure and device dependency diagrams.
  • Accuracy over traditional spreadsheet-based or manual drawings promises improved infrastructure visibility, going beyond physical hardware assets to visualize blades, virtual machines, cloud servers and hosted applications.
  • Continuous discovery automatically detects the latest infrastructure changes, while rack diagrams and room layout plans graphically represent devices and physical spaces to mirror real world setups and intuitively display information.
  • IPv6 supported IP address management allows IPs to be searched, sorted and filtered by subnets while inventory management is supported by QR code printing and the scanning of asset labels for logging assets.
  • Role-based access levels mean that system permissions can be defined per user, for limiting access capabilities, while centralizing encrypted password storage and management with full access audit trailing.
  • Devices

    Business size

    S M L

    Markets

    United Arab Emirates, Australia, Brazil, Canada, Switzerland, China, Germany, Denmark, France, United Kingdom, Hong Kong SAR China, Ireland, India, Italy, Japan, Mexico, Netherlands, Norway, New Zealand, Sweden, Singapore, United States, South Africa

    Supported Languages

    English

    Pricing starting from:

    US$1 499,00/year

    • Free Version
    • Free Trial
    • Subscription

    Images

    Device42 Software - Continuous discoveries are scheduled to run and automatically make detections on any infrastructure changes
    Device42 Software - Automatic rack diagramming creates a visualization of all devices within a rack, generated from device details and clickable to view detailed information
    Device42 Software - Drag and drop virtual room layouts map out rack/object positioning within a physical space, showing heat map color coding to denote availability
    Device42 Software - Cable management organizes patch panel connectivity, visualizing the cable management process and using APIs/UI to handle the control of patch panel documentation
    Device42 Software - Dashboard-based search functionality queries any object from partial or full strings, creating listings based on permission rights
    Device42 Software - Detailed device information allows all devices to be documented with all properties recorded, complete with asset lifecycle management tools
    Device42 Software - Intuitive data entry ensures that devices can be added into a rack while editing the rack itself from multi-entry forms
    Device42 Software - Objects can be auto-populated, leveraging network auto-discovery using SNMP while API support invites the use of scripting platforms for maintaining documentation
    Device42 Software - Audit logs record every change made by the system administrators and can be searched, resorted and filtered
    Device42 Software - IP address management with support for IPv6 includes the ability to sort and search IPs, filtering by subnets and adding details for VLANs etc
    Device42 Software - Switch port visualization provides a diagrammatic map between MAC addresses, switch ports and devices
    Device42 Software - DNS integration with support for A / AAA / CNAME / MX and PTR records, allows for domain transfers and the scheduling of auto-discovery alongside DNS record search and filtering
    Device42 Software - Automatic generation of application dependency and impact visuals
    Device42 Software - Impact charts detail the impact at application, device, rack, room or building level
    Device42 Software - Multi-level individual or group role-based permissions allow for the definition of which users can access certain features
    Device42 Software - Itemize and view all devices within a rack with an expandable hierarchical device tree
    Device42 Software - Export data options include Excel report creation and CSV file generation
    Device42 Software - Centralized password management featuring an AES256 encrypted password store with audit trailing for logging password-based system access
    Device42 Software - Inventory management with QR code scanning support via mobile devices, allows customizable QR codes to be printed to correspond with auto assigned asset numbers
    Device42 Software - IP Address import facilities from existing or new Excel spreadsheets
    Device42 Software - Webhooks allow for the sharing of fast, seamless data updates from one application to another
    View 23 more
    Device42 video
    Device42 video
    Device42 Software - Continuous discoveries are scheduled to run and automatically make detections on any infrastructure changes Device42 Software - Automatic rack diagramming creates a visualization of all devices within a rack, generated from device details and clickable to view detailed information Device42 Software - Drag and drop virtual room layouts map out rack/object positioning within a physical space, showing heat map color coding to denote availability Device42 Software - Cable management organizes patch panel connectivity, visualizing the cable management process and using APIs/UI to handle the control of patch panel documentation Device42 Software - Dashboard-based search functionality queries any object from partial or full strings, creating listings based on permission rights Device42 Software - Detailed device information allows all devices to be documented with all properties recorded, complete with asset lifecycle management tools Device42 Software - Intuitive data entry ensures that devices can be added into a rack while editing the rack itself from multi-entry forms Device42 Software - Objects can be auto-populated, leveraging network auto-discovery using SNMP while API support invites the use of scripting platforms for maintaining documentation Device42 Software - Audit logs record every change made by the system administrators and can be searched, resorted and filtered Device42 Software - IP address management with support for IPv6 includes the ability to sort and search IPs, filtering by subnets and adding details for VLANs etc Device42 Software - Switch port visualization provides a diagrammatic map between MAC addresses, switch ports and devices Device42 Software - DNS integration with support for A / AAA / CNAME / MX and PTR records, allows for domain transfers and the scheduling of auto-discovery alongside DNS record search and filtering Device42 Software - Automatic generation of application dependency and impact visuals Device42 Software - Impact charts detail the impact at application, device, rack, room or building level Device42 Software - Multi-level individual or group role-based permissions allow for the definition of which users can access certain features Device42 Software - Itemize and view all devices within a rack with an expandable hierarchical device tree Device42 Software - Export data options include Excel report creation and CSV file generation Device42 Software - Centralized password management featuring an AES256 encrypted password store with audit trailing for logging password-based system access Device42 Software - Inventory management with QR code scanning support via mobile devices, allows customizable QR codes to be printed to correspond with auto assigned asset numbers Device42 Software - IP Address import facilities from existing or new Excel spreadsheets Device42 Software - Webhooks allow for the sharing of fast, seamless data updates from one application to another

    Features

    Total features of Device42: 58

    • API
    • Access Controls/Permissions
    • Application Management
    • Asset Lifecycle Management
    • Asset Tracking
    • Audit Management
    • Audit Trail
    • Capacity Management
    • Change Management
    • Change Planning
    • Charting
    • Color Codes/Icons
    • Compliance Management
    • Compliance Tracking
    • Configuration Management
    • Contract/License Management
    • Cost Tracking
    • Cross Reference System
    • Dashboard
    • Data Import/Export
    • Data Mapping
    • Data Visualization
    • Dependency Tracking
    • Device Auto Discovery
    • Drag & Drop
    • Hierarchical Mapping
    • IT Asset Management
    • IT Reporting
    • Impact Management
    • Import/Export Data
    • Inventory Management
    • Issue Auditing
    • License Management
    • Location-Based Mapping
    • Maintenance Management
    • Maintenance Scheduling
    • Map Exporting
    • Multi-Platform
    • Multi-User Collaboration
    • On-Demand Mapping
    • Patch Management
    • Performance Monitoring
    • Power Management
    • Procurement Management
    • Real Time Notifications
    • Relationship Mapping
    • Remote Access/Control
    • Reporting/Analytics
    • Requisition Management
    • Role-Based Permissions
    • SSL Security
    • Search/Filter
    • Self-Updating Maps
    • Service Level Agreement (SLA) Management
    • Supplier Management
    • Third Party Integrations
    • Ticket Management
    • Visual Discovery

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    Reviews

    Overall rating

    4,8 /5
    (49)
    Value for Money
    4,9/5
    Features
    4,7/5
    Ease of Use
    4,7/5
    Customer Support
    4,9/5

    Already have Device42?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 49
    Ernest W.
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 5 001-10 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best Find in a while!

    Reviewed on 2019/04/15

    Great experience and would recommend to anyone in need of asset tracking.

    Great experience and would recommend to anyone in need of asset tracking.

    Pros

    Easy to use, if you need a feature just request it and they usually get right to it, and customer support very responsive!

    Cons

    Had to build new VM for upgrade! This took some time, and a little help from CS, i had to go to a certain version, then upgrade to the new, a little confusing!

    Verified Reviewer
    Overall rating
    • Industry: Financial Services
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    One of the best DCIM platforms out there with an API that allows great possibilities

    Reviewed on 2018/05/21

    This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a...

    This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.

    Pros

    One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices.

    Cons

    With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.

    Kriss A.
    Overall rating
    • Industry: Computer Networking
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Useful, rough and improving

    Reviewed on 2019/03/23

    We use it for DCIM and network discovery. Does a good job at both and the value for money is there....

    We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present.

    Would definitely recommend the product.

    As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.

    Pros

    The feature set is decently well thought out and it does what it says on the tin. We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going.

    Cons

    The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented.

    The password vault offering may be useful in some scenarios but is insecure by design, would not store anything actually sensitive in it.

    If you use bonding/port channels, expect that most of the network visualisation breaks down.

    Verified Reviewer
    Overall rating
    • Industry: Building Materials
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Device42 review

    Reviewed on 2019/03/22

    The support is great and helps us when we have both large and small questions. The dependency...

    The support is great and helps us when we have both large and small questions. The dependency chart is
    appreciated by our change manager.

    Pros

    Great tool with many features, you can start with one area and populate it and then move on to next area until all is linked together. We started with the IPAM area to get away from our Excel spreadsheets. I realy like the feature that lets me populate something and then export that data into Excel. In Excel I can quickly add more rows of same type of information and then import it back into Device42. We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information.

    Cons

    The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections.

    Verified Reviewer
    Overall rating
    • Industry: Oil & Energy
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Best value DCIM with open API. Solid customer support.

    Reviewed on 2018/08/06

    Pros

    For us, Device42 is really one of the best data center infrastructure management platform out there in terms of flexibility. It’s extensive RESTful API offers wonderful possibilities and has allowed us to integrate into our internal systems as well as a number of other areas in our organization including VMware vRealize Automation
    It’s a highly accessible inventory and asset management application that offers a lot of functionality with minimal hassle and a reasonable cost. And the best part is it just keeps getting better with every iteration.

    Cons

    At the moment, bringing up connections on a single device or rack can be done easily without a hitch, but we’d like to see more of it in a much larger scale. Their customer support has been really good though in addressing all other issues and they promised to get back to us if this gets included in development.

    Showing 5 reviews of 49 Read all reviews

    Device42 FAQs

    Below are some frequently asked questions for Device42.

    Device42 offers the following pricing plans:

    • Starting from: US$1 499,00/year
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Pricing based on the number of devices and IP addresses: 1-100 Devices, 1-1k IP Addresses: $1499 per year 101-500 Devices, 1k-5k IP Addresses: $2999 per year 501-1000 Devices, 5k-10k IP Addresses: $4999 per year 1001-2500 Devices, 10-25k IP Addresses: $9999 per year 2500+ Devices, 25k+ IP Addresses: Request Quote

    Device42 has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Device42 supports the following languages:

    English

    Device42 supports the following devices:

    Device42 integrates with the following applications:

    Chef Enterprise Automation Stack, Confluence, Jira, ServiceNow, Splunk Cloud, Zapier, Zendesk

    Device42 offers the following support options:

    Phone Support, Chat

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