Device42

Automated IT infrastructure visualization & management tools

4,8 /5 (47 reviews) Write a Review!

Device42 Overview

What is Device42?

Device42 is a cloud-based software solution for IT infrastructure management and the comprehensive administration of networks and data centers. Promising automation over typical paper-based, manual and often less accurate methods, administrators should expect greater infrastructure visibility thanks to continuous, scheduled discovery and configuration management database (CMDB) updates. Detecting changes as they occur in order to mitigate IT network alterations whether planned or unexpected, companies can establish inter-dependencies between devices and applications alike while device rack diagrams and even server room layouts all provide intuitive representations of real world setups.

Additionally, Device42 offers full IP address management with support for IPv6, cable management for handling patch panel connectivity and also inventory management with QR coding. Customizable codes with automatically assigned asset numbers can be printed as labels in batch and scanned for inventory tracking purposes from mobile devices. An audit log records any change made by authorized admin users, which extends to AES256 encrypted password management with access auditing and multi-level role-based permissions. Other features go on to span software license management, power controls, environmental monitoring, impact charting, switch port visualizations, DNS record handling, reporting options and CSV-based data import/export.

Device42 Overview

Pricing

Starting from
US$1 499,00/year

Pricing options

Free Trial
Free
Subscription
Value for money

Pricing based on the number of devices and IP addresses:

1-100 Devices, 1-1k IP Addresses: $1499 per year
101-500 Devices, 1k-5k IP Addresses: $2999 per year
501-1000 Devices, 5k-10k IP Addresses: $4999 per year
1001-2500 Devices, 10-25k IP Addresses: $9999 per year
2500+ Devices, 25k+ IP Addresses: Request Quote


Device42 Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, China, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Continuous discoveries are scheduled to run and automatically make detections on any infrastructure changes
Automatic rack diagramming creates a visualization of all devices within a rack, generated from device details and clickable to view detailed information
Drag and drop virtual room layouts map out rack/object positioning within a physical space, showing heat map color coding to denote availability
Cable management organizes patch panel connectivity, visualizing the cable management process and using APIs/UI to handle the control of patch panel documentation
Dashboard-based search functionality queries any object from partial or full strings, creating listings based on permission rights
Detailed device information allows all devices to be documented with all properties recorded, complete with asset lifecycle management tools
Intuitive data entry ensures that devices can be added into a rack while editing the rack itself from multi-entry forms
Objects can be auto-populated, leveraging network auto-discovery using SNMP while API support invites the use of scripting platforms for maintaining documentation
Audit logs record every change made by the system administrators and can be searched, resorted and filtered
IP address management with support for IPv6 includes the ability to sort and search IPs, filtering by subnets and adding details for VLANs etc
Device42 video Device42 video Device42 screenshot: Continuous discoveries are scheduled to run and automatically make detections on any infrastructure changes Device42 screenshot: Automatic rack diagramming creates a visualization of all devices within a rack, generated from device details and clickable to view detailed information Device42 screenshot: Drag and drop virtual room layouts map out rack/object positioning within a physical space, showing heat map color coding to denote availability Device42 screenshot: Cable management organizes patch panel connectivity, visualizing the cable management process and using APIs/UI to handle the control of patch panel documentation Device42 screenshot: Dashboard-based search functionality queries any object from partial or full strings, creating listings based on permission rights Device42 screenshot: Detailed device information allows all devices to be documented with all properties recorded, complete with asset lifecycle management tools Device42 screenshot: Intuitive data entry ensures that devices can be added into a rack while editing the rack itself from multi-entry forms Device42 screenshot: Objects can be auto-populated, leveraging network auto-discovery using SNMP while API support invites the use of scripting platforms for maintaining documentation Device42 screenshot: Audit logs record every change made by the system administrators and can be searched, resorted and filtered Device42 screenshot: IP address management with support for IPv6 includes the ability to sort and search IPs, filtering by subnets and adding details for VLANs etc

Device42 Reviews

Device42 Reviews

Overall rating
4,8
/
5
Excellent
40

Very good
5

Average
2

Poor
0

Terrible
0

Value for Money
4,9
Features
4,7
Ease of Use
4,7
Customer Support
4,9
96% recommended this app
Ernest W.

Best Find in a while!

Great experience and would recommend to anyone in need of asset tracking.


Verified Reviewer

One of the best DCIM platforms out there with an API that allows great possibilities

This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.


Kriss A.

Useful, rough and improving

We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present.

Would definitely recommend the product.

As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.


Verified Reviewer

Device42 review

The support is great and helps us when we have both large and small questions. The dependency chart is
appreciated by our change manager.


Verified Reviewer

Best value DCIM with open API. Solid customer support.


Ernest W.
Industry: Leisure, Travel & Tourism
Company size: 5 001-10 000 Employees

Best Find in a while!

Used Daily for 2+ years
Reviewed on 2019/04/15
Review Source: Capterra

Great experience and would recommend to anyone in need of asset tracking.

Pros

Easy to use, if you need a feature just request it and they usually get right to it, and customer support very responsive!

Cons

Had to build new VM for upgrade! This took some time, and a little help from CS, i had to go to a certain version, then upgrade to the new, a little confusing!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Financial Services
Company size: 51-200 Employees

One of the best DCIM platforms out there with an API that allows great possibilities

Used Daily for 2+ years
Reviewed on 2018/05/21
Review Source: Capterra

This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.

Pros

One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices.

Cons

With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kriss A.
Industry: Computer Networking
Company size: 11-50 Employees

Useful, rough and improving

Used Daily for 1-5 months
Reviewed on 2019/03/23
Review Source: Capterra

We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present.

Would definitely recommend the product.

As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.

Pros

The feature set is decently well thought out and it does what it says on the tin. We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going.

Cons

The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented.

The password vault offering may be useful in some scenarios but is insecure by design, would not store anything actually sensitive in it.

If you use bonding/port channels, expect that most of the network visualisation breaks down.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Building Materials
Company size: 1 001-5 000 Employees

Device42 review

Used Daily for 2+ years
Reviewed on 2019/03/22
Review Source: Capterra

The support is great and helps us when we have both large and small questions. The dependency chart is
appreciated by our change manager.

Pros

Great tool with many features, you can start with one area and populate it and then move on to next area until all is linked together. We started with the IPAM area to get away from our Excel spreadsheets. I realy like the feature that lets me populate something and then export that data into Excel. In Excel I can quickly add more rows of same type of information and then import it back into Device42. We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information.

Cons

The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Oil & Energy
Company size: 1 001-5 000 Employees

Best value DCIM with open API. Solid customer support.

Used Daily for 1+ year
Reviewed on 2018/08/06
Review Source: Capterra

Pros

For us, Device42 is really one of the best data center infrastructure management platform out there in terms of flexibility. It’s extensive RESTful API offers wonderful possibilities and has allowed us to integrate into our internal systems as well as a number of other areas in our organization including VMware vRealize Automation
It’s a highly accessible inventory and asset management application that offers a lot of functionality with minimal hassle and a reasonable cost. And the best part is it just keeps getting better with every iteration.

Cons

At the moment, bringing up connections on a single device or rack can be done easily without a hitch, but we’d like to see more of it in a much larger scale. Their customer support has been really good though in addressing all other issues and they promised to get back to us if this gets included in development.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,3/10
Based on 47 user ratings
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Device42 Pricing

Device42 Pricing

Starting from
US$1 499,00/year
Free Trial
Free
Subscription
Value for money

Pricing based on the number of devices and IP addresses:

1-100 Devices, 1-1k IP Addresses: $1499 per year
101-500 Devices, 1k-5k IP Addresses: $2999 per year
501-1000 Devices, 5k-10k IP Addresses: $4999 per year
1001-2500 Devices, 10-25k IP Addresses: $9999 per year
2500+ Devices, 25k+ IP Addresses: Request Quote

Pricing based on the number of devices and IP addresses:

1-100 Devices, 1-1k IP Addresses: $1499 per year
101-500 Devices, 1k-5k IP Addresses: $2999 per year
501-1000 Devices, 5k-10k IP Addresses: $4999 per year
1001-2500 Devices, 10-25k IP Addresses: $9999 per year
2500+ Devices, 25k+ IP Addresses: Request Quote

Value for Money
4,9/5
Based on 47 user ratings
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Device42 Features

Device42 Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,7/5
Based on 47 user ratings
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Categories

Additional information for Device42

Additional information for Device42

Key features of Device42

  • API availability
  • Asset lifecycle management
  • Asset management
  • Asset tracking
  • Audit logs
  • Audit management
  • Auditing
  • CM integration
  • Cable management
  • Capacity planning & budgeting
  • Charting
  • DNS integration
  • Data import
  • Data import / export
  • Data mapping
  • Dependency management
  • Dependency tracking
  • Device auto discovery
  • Device trees
  • Drag & drop interface
  • IP address import
  • IP address monitoring
  • IT asset management
  • IT service management
  • ITSM integration
  • Impact management
  • Inventory management
  • Label printing
  • License management
  • Maintenance management
  • NMAP support
  • Netflow support
  • Password management
  • QR coding
  • Rack diagrams
  • Relationship mapping
  • Role-based permissions
  • Room layouts
  • SIEM integration
  • SSL certificate management
  • Search functionality
  • Security and encryption
  • Third party integration
  • User access controls
  • Visual discovery
  • Visualization
  • Webhooks

Benefits

  • Device42 provides comprehensive IT infrastructure and data center management, inviting administrators the ability to automatically generate infrastructure and device dependency diagrams.
  • Accuracy over traditional spreadsheet-based or manual drawings promises improved infrastructure visibility, going beyond physical hardware assets to visualize blades, virtual machines, cloud servers and hosted applications.
  • Continuous discovery automatically detects the latest infrastructure changes, while rack diagrams and room layout plans graphically represent devices and physical spaces to mirror real world setups and intuitively display information.
  • IPv6 supported IP address management allows IPs to be searched, sorted and filtered by subnets while inventory management is supported by QR code printing and the scanning of asset labels for logging assets.
  • Role-based access levels mean that system permissions can be defined per user, for limiting access capabilities, while centralizing encrypted password storage and management with full access audit trailing.
  • Device42 FAQs

    Device42 FAQs

    Below are some frequently asked questions for Device42.

    Q. What type of pricing plans does Device42 offer?

    Device42 offers the following pricing plans:

    Starting from: US$1 499,00/year

    Pricing model: Free, Subscription

    Free Trial: Available

    Pricing based on the number of devices and IP addresses: 1-100 Devices, 1-1k IP Addresses: $1499 per year 101-500 Devices, 1k-5k IP Addresses: $2999 per year 501-1000 Devices, 5k-10k IP Addresses: $4999 per year 1001-2500 Devices, 10-25k IP Addresses: $9999 per year 2500+ Devices, 25k+ IP Addresses: Request Quote

    Q. What are the main features of Device42?

    Device42 offers the following features:

    • API availability
    • Asset lifecycle management
    • Asset management
    • Asset tracking
    • Audit logs
    • Audit management
    • Auditing
    • CM integration
    • Cable management
    • Capacity planning & budgeting
    • Charting
    • DNS integration
    • Data import
    • Data import / export
    • Data mapping
    • Dependency management
    • Dependency tracking
    • Device auto discovery
    • Device trees
    • Drag & drop interface
    • IP address import
    • IP address monitoring
    • IT asset management
    • IT service management
    • ITSM integration
    • Impact management
    • Inventory management
    • Label printing
    • License management
    • Maintenance management
    • NMAP support
    • Netflow support
    • Password management
    • QR coding
    • Rack diagrams
    • Relationship mapping
    • Role-based permissions
    • Room layouts
    • SIEM integration
    • SSL certificate management
    • Search functionality
    • Security and encryption
    • Third party integration
    • User access controls
    • Visual discovery
    • Visualization
    • Webhooks

    Q. Who are the typical users of Device42?

    Device42 has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Device42 support?

    Device42 supports the following languages:

    English

    Q. What type of pricing plans does Device42 offer?

    Device42 has the following pricing plans:

    Free, Subscription

    Q. Does Device42 support mobile devices?

    We do not have any information about what devices Device42 supports

    Q. What other apps does Device42 integrate with?

    Device42 integrates with the following applications:

    Atlassian Confluence, Axonius, Chef, Jira, ServiceNow, Splunk Cloud, Zapier, Zendesk, Zendesk

    Q. What level of support does Device42 offer?

    Device42 offers the following support options:

    Phone Support