About Perfect Gym

Perfect Gym is a club management system for all kinds of fitness clubs, sports facilities and gyms that helps tackle all facility management needs with tools for sales, membership management, billing, booking, marketing and reporting. Club members can get full control over their membership with self-service solutions including a client portal, kiosk and mobile app.

Perfect Gym offers a variety of features for membership management that allow users to manage member profiles and preferences, track visits and purchases, view activity logs, manage discounts, measure KPIs, view reports, and more. The POS (point of sale) system allows users to accept payments, and charge members for classes and PT (personal training) sessions. The built-in CRM enables owners and managers to store contact data, launch marketing campaigns and initiatives, and interact with sales reps to assign tasks. Real-time analytics show the progress and success of sales activities at-a-glance.

Perfect Gym offers self-service tools for customers including a client portal that allows individuals to sign-up online, book classes, make online payments, and more. Club owners and managers can encourage clients to manage their memberships, upsell add-ons and packages to customers, and offer one-day passes for prospects. The self-service kiosk provides an automated registration process with simplified payment processing. Perfect Gym’s mobile app for Android and iOS allows club members to track their progress, book and rate fitness classes, check who’s in for the day, and get information about the facility.

Communication tools such as automated emails, push notifications, and SMS alerts help keep members motivated and faithful by reminding them of upcoming classes and activities. Automation center features control the club's member loyalty programs to automatically reward loyal members, and transform leads into lasting relationships. Users can also tag and group members to create club personas and define each individual’s preferences and needs.

Pricing starting from:

€129,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Perfect Gym

  • Perfect Gym is an all-in-one product ready to tackle all gym management needs, including a self-service client portal and marketing automation to help keep members motivated.

  • Manage each member's profile and preferences using the Perfect Gym manager tool, and track all member visits, purchases and activity log.

  • Members can find the activities they love and book instantly via the Perfect Gym Go mobile app, as well as track their progress and rate fitness classes.

  • Keep members motivated and build loyalty with automated emails, push notifications and SMS alerts, and reward members through loyalty programs.

  • Launch marketing campaigns and initiatives, track the progress and success of sales activities, and streamline the entire sales process to manage leads with Perfect Gym's CRM tools.

  • Devices

    Business size

    S M L

    Markets

    United Arab Emirates, Austria, Australia, Belgium, Bulgaria, Brazil, Canada, Switzerland, China, Czechia, Germany, Estonia, Spain, United Kingdom, Georgia, Hong Kong SAR China, Croatia, Hungary, Indonesia, Ireland, India, Italy, Jordan, Japan, Kuwait, Lithuania, Luxembourg, Latvia, Mexico, Malaysia, Netherlands, Norway, Philippines, Poland, Romania, Serbia, Saudi Arabia, Sweden, Singapore, Slovakia, Thailand, Turkey, United States, Vietnam, South Africa

    Supported Languages

    Chinese, English, Polish, Russian

    Pricing starting from:

    €129,00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Perfect Gym Software - Members can switch through the club's schedule and their own personal schedule to view all upcoming classes
    Perfect Gym Software - Measure success with KPI widgets and advanced reporting
    Perfect Gym Software - Assign tasks to employees and manage personal profiles
    Perfect Gym Software - Add products to sell via the self-service portal for members
    Perfect Gym Software - Give members full control with the Perfect Gym mobile app allowing users to do online sign ups, class bookings, membership management, one-click payments and more
    Perfect Gym Software - Send automated emails, push notifications and sms alerts to remind members about their upcoming activities
    Perfect Gym Software - A self service kiosk helps increase customer loyalty and staff efficiency
    View 8 more
    Perfect Gym video
    Perfect Gym Software - Members can switch through the club's schedule and their own personal schedule to view all upcoming classes Perfect Gym Software - Measure success with KPI widgets and advanced reporting Perfect Gym Software - Assign tasks to employees and manage personal profiles Perfect Gym Software - Add products to sell via the self-service portal for members Perfect Gym Software - Give members full control with the Perfect Gym mobile app allowing users to do online sign ups, class bookings, membership management, one-click payments and more Perfect Gym Software - Send automated emails, push notifications and sms alerts to remind members about their upcoming activities Perfect Gym Software - A self service kiosk helps increase customer loyalty and staff efficiency

    Features

    Total features of Perfect Gym: 68

    • API
    • Access Controls/Permissions
    • Activity Tracking
    • Alerts/Notifications
    • Application Management
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Belt Ranking Classification
    • Billing & Invoicing
    • Booking Management
    • Capacity Management
    • Check-in/Check-out
    • Class Management
    • Class Scheduling
    • Client Management
    • Client Portal
    • Committee Management
    • Communication Management
    • Contract/License Management
    • Costume Management
    • Credit Card Processing
    • Discount Management
    • Dues Management
    • Electronic Payments
    • Email Marketing
    • Employee Management
    • Enrollments/Onboarding
    • Event Management
    • Event Scheduling
    • Facility Scheduling
    • File Sharing
    • Instructor Management
    • Inventory Management
    • Marketing Automation
    • Member Accounts
    • Member Database
    • Member Directory
    • Member Management
    • Member Portal
    • Member Types
    • Membership Management
    • Membership Renewals
    • Mobile Access
    • Multi-Location
    • Online Booking
    • Online Payments
    • Online Registration
    • Parent Portal
    • Payment Processing
    • Point of Sale (POS)
    • Progress Tracking
    • Recurring/Subscription Billing
    • Registration Management
    • Reporting & Statistics
    • SMS Messaging
    • Sales Reports
    • Score Tracking
    • Self Check-in/Check-out
    • Self Service Portal
    • Skills Tracking
    • Staff Management
    • Student Management
    • Team Management
    • Visitor Management
    • Wait List Management
    • Website Management
    • eCommerce Management

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    Reviews

    Overall rating

    4,1 /5
    (28)
    Value for Money
    3,8/5
    Features
    4,3/5
    Ease of Use
    4,0/5
    Customer Support
    3,6/5

    Already have Perfect Gym?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 28
    José fernando B.
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    So exciting to find a kind of app as Perfect Gym!

    Reviewed on 2018/05/23

    You can take the control!!!!!!!!!!

    You can take the control!!!!!!!!!!

    Pros

    It´s perfect if you manage a big fitness center: you can take control of everything. Just remembering to your customers the time of their class or follow their bills and payments. That´s is a extra, definitely. I´m really impress about this app because has been thought in the dynamic of the gym, I mean, in administrative term, and also in the actions that involves customers. The design is awesome! The general presentation, colors, statistics.

    Cons

    Probably I suggest to check the price for small fitness centers or fitness studios which are growing.

    Response from Perfect Gym Solutions

    Hi Jose, we're thrilled you enjoy the platform so much. We're happy to know that our software helps you take control of all aspects of your club!

    Harm C.
    Overall rating
    • Industry: Sports
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Fantastic feature set, more than moderate knowledge is advised for backoffice

    Reviewed on 2020/01/07

    With perfectGym we have made a very good start in the automation of our workflow.
    We use this...

    With perfectGym we have made a very good start in the automation of our workflow.
    We use this software for almost every aspect in our gyms, from acces control to the monthly payments, the Client Portal gives the customer enough options to manage their contract and class reservations.

    Pros

    The possibilities within the PerfectGym software are almost limitless. Most configuration is easy to do by yourself when you have enough knowledge of the software. The report functionality gives deep insight of you're business.

    For more complicated tasks during daily use and/or extra development the development team is always looking for options. Most of the idea's result in a workable solution.

    My goal was to automate our workflows, and with this software we will get this done!

    Cons

    All the options and possibilities are also a weak spot, especially when the user does not have enough knowledge. At that moment it can seem a bit overwhelming. In those cases PerfectGym should slow the customer down, "learn how to walk, before you start to run". So first make sure the basics work, and when this is 100% start to implement extra features.

    Also a little downside is the communication in some cases, sometimes it is hard to set deadlines for custom development and as a client I had to wait longer than I should. After a talk that I had with some of the staff, I'm sure that this issue will be solved.

    Verified Reviewer
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    okay priced software for low budget fitness clubs and chains

    Reviewed on 2018/03/16

    You get a good running standard software as long as you stick to the main features and don't start...

    You get a good running standard software as long as you stick to the main features and don't start customizing. Therefor this is a nice software.

    Pros

    The software looks good and has a lot of things a fitness club needs. Especially for chains they made some cool features. I like the design of the software, because it is easy to use if you are familiar with this kind of software. The design is simple but good enough to have some nice screens and overviews and it doesn't look overloaded.

    Cons

    The negative aspect of the software is, that if you need a modification, it takes time and several rounds of specification and development. Features are promised quite fast, but the solution/development mostly takes much longer. Also there are always several glitches in the software, for example if texts are to long for the fields. I would still recommend this software to smaller clubs and chains.

    Response from Perfect Gym Solutions

    Thank you for your review! We are consistently working on improving our speed in terms of modification to the software. As you can imagine, the platform encompasses a lot of different modules. However, we're still adding improvements every week (sometimes small ones you may not notice). If there are any bugs you come across, please don't hesitate to tell our support team. Thank you!

    Kenny S.
    Overall rating
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    There's good and bad, but overall I like it

    Reviewed on 2017/02/21

    Like all software, I think there's good and bad. I think the PerfectGym website have summed up most...

    Like all software, I think there's good and bad. I think the PerfectGym website have summed up most of the good points:
    * Software is cloud-based so I never have to worry about backing up my data.
    * Because I run multiple sites, it's easy for me to see how each of my club is performing.
    * When I open new clubs, it's easier for me to scale up.
    * We can do autodebit of membership fees by credit card, and that helps us keep the revenue of the business coming in running smoothly.
    * The key point is that I am able to run my gyms 24 hours using the software. This saves me on operating expenses and increase value to my members.
    * Update is fairly frequent.

    Now, the bad points:
    * PerfectGym software has grown very big, and very fast. Most mission-critical and minor tech support matters are resolved very quickly, but sometimes there are features that are not well-implemented and it takes a long time for them to solve it. And sometimes, my support ticket is closed suddenly without any update. For example, SMS notification is a feature, but after 2 months I still could not get it working.
    * The software has a lot of cool features, such as the PerfectGym app. But again, to get it work well is not straightforward and tech support is not always on-hand to fix it for you.
    * Corporate Invoice: The ability to charge a group of corporate customers by invoice. It's a feature they talked about but also not working to my knowledge.

    Response from Perfect Gym Solutions

    Thank you Kenny for this valuable and thorough review. Our Customer Excellence Manager will contact you directly to resolve the issues you have pointed out.

    Gobinath S.
    Overall rating
    • Industry: Facilities Services
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A complete club management system

    Reviewed on 2018/07/22

    Feasible club operations, inventory management and accounting reports.

    Feasible club operations, inventory management and accounting reports.

    Pros

    The fact everything can be automated, user-friendly GUI, localization according to each country, great after sales support team.

    Cons

    Technical Support can be improved according to local KPI and Severity of an issue.

    Response from Perfect Gym Solutions

    Thank you for your review! We will pass your feedback on to our support team.

    Showing 5 reviews of 28 Read all reviews

    Perfect Gym FAQs

    Below are some frequently asked questions for Perfect Gym.

    Perfect Gym offers the following pricing plans:

    Studio: €129 per month, per club Club: €299 per month, per club Business: Business €399 per month, per club Enterprise: contact PerfectGym

    Perfect Gym has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Perfect Gym supports the following languages:

    Chinese, English, Polish, Russian

    Perfect Gym supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Perfect Gym has

    Perfect Gym offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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